National Consumer Disputes Redressal Commission

Last updated

National Consumer Disputes Redressal Commission
राष्ट्रीय उपभोक्ता विवाद निवारण आयोग
NCDRC
Emblem of India (without motto).svg
Agency overview
Formed1988 [1]
Jurisdiction India
Headquarters New Delhi [2]
Agency executive
Website ncdrc.nic.in


The National Consumer Disputes Redressal Commission (NCDRC) is a quasi-judicial government commission established in India in 1988 under the Consumer Protection Act of 1986. [3] Headquartered in New Delhi, it serves as the apex national-level forum for consumer dispute resolution in India. [3] The NCDRC is headed by a sitting or retired judge of the Supreme Court of India or a sitting or retired Chief Justice of a High Court. [4]

Contents

The commission has jurisdiction to entertain consumer complaints valued at over ₹2 crore (US$250,000) and also possesses appellate and revision authority over State and District Consumer Disputes Redressal Commissions. [5] It forms part of a three-tier quasi-judicial system established under the Consumer Protection Act to provide speedy and inexpensive redressal of consumer disputes. [4]

As of 2024, the NCDRC is headed by Justice Amreshwar Pratap Sahi, former Chief Justice of Patna and Madras High Courts, and comprises nine other members. [4] [1] Appeals against NCDRC orders can be filed with the Supreme Court of India within 30 days. [3]

History

The NCDRC was established in 1988 under the provisions of the Consumer Protection Act, 1986. [4] The creation of this quasi-judicial body was a significant milestone in India's consumer protection landscape, aimed at providing speedy and inexpensive redressal of consumer disputes. [6] The first president of the NCDRC was Justice V. Balakrishna Eradi. [4] Since its inception, the NCDRC has played a crucial role in promoting and protecting consumer rights in India. [7] [8] The Commission's establishment was part of a three-tier quasi-judicial machinery set up at the national, state, and district levels to address consumer grievances effectively. [9]

Over the years, the NCDRC's jurisdiction and functions have evolved. Initially, it could entertain complaints where the value of goods or services exceeded ₹1 crore. However, with the enactment of the Consumer Protection Act, 2019, this pecuniary jurisdiction was revised to cover complaints valued above ₹10 crore. [6] The NCDRC continues to operate from its headquarters in New Delhi, serving as the apex body in the consumer disputes redressal mechanism of India. [4]

See also

References

  1. 1 2 "NCDRC Website Home Page". NCDRC. Archived from the original on 21 July 2011. Retrieved 18 December 2012.
  2. ↑ "NCDRC - Contact Info". NCDRC. Archived from the original on 28 January 2013. Retrieved 4 January 2013.
  3. 1 2 3 "About Us". National Consumer Disputes Redressal Commission. Retrieved 14 July 2024.
  4. 1 2 3 4 5 6 "History". National Consumer Disputes Redressal Commission. Retrieved 14 July 2024.
  5. ↑ "National Consumer Disputes Redressal Commission (NCDRC)". BYJU'S. Retrieved 14 July 2024.
  6. 1 2 "National Consumer Disputes Redressal Commission (NCDRC)". BYJU'S. Retrieved 14 July 2024.
  7. ↑ "National Consumer Commission enforces its refund order, monitors timely payments". The Times of India. 23 November 2023. ISSN   0971-8257 . Retrieved 14 July 2024.
  8. ↑ Das, Neelanjit (4 May 2024). "Want to fight a case in consumer court? Know the process and timeline of filing a case in district, state and national level". The Economic Times. ISSN   0013-0389 . Retrieved 14 July 2024.
  9. ↑ "CONFONET". Computerisation and Computer Networking of Consumer Forums in Country. Retrieved 14 July 2024.
This page is based on this Wikipedia article
Text is available under the CC BY-SA 4.0 license; additional terms may apply.
Images, videos and audio are available under their respective licenses.