A loyalty program is a marketing strategy designed to encourage customers to continue to shop at or use the services of a business associated with the program. A loyalty program typically involves the operator of a particular program set up an account for a customer of a business associated with the scheme, and then issue to the customer a loyalty card which may be a plastic or paper card, visually similar to a credit card, that identifies the cardholder as a participant in the program. Cards may have a barcode or magstripe to more easily allow for scanning, although some are chip cards or proximity cards.
WH Smith PLC, trading as WHSmith, is a British retailer, with headquarters in Swindon, England, which operates a chain of high street, railway station, airport, port, hospital and motorway service station shops selling books, stationery, magazines, newspapers, entertainment products and confectionery.
Nectar is a loyalty card scheme in the United Kingdom run by Nectar 360 Ltd, a company wholly owned by Sainsbury's. The scheme is the largest in the United Kingdom, and comprises a number of partner companies including Sainsbury's, Esso, eBay and British Airways. It launched in 2002 with initially four partner companies, and by 2010 had grown to include over 14 companies and over 400 online retailers. Participating companies cover sectors including travel, retail, finance and newspapers.
The Octopus card is a reusable contactless stored value smart card for making electronic payments in online or offline systems in Hong Kong. Launched in September 1997 to collect fares for the territory's mass transit system, it has grown into a widely used system for transport and other retail transactions in Hong Kong. It is also used for purposes such as recording school attendance and permitting building access. The cards are used by 98 percent of the population of Hong Kong aged 15 to 64 and the system handles more than 15 million transactions, worth over HK$220 million, every day.
Aldi is the common company brand name of two German multinational family-owned discount supermarket chains operating over 12,000 stores in 18 countries. The chain was founded by brothers Karl and Theo Albrecht in 1946, when they took over their mother's store in Essen. The business was split into two separate groups in 1960, that later became Aldi Nord, headquartered in Essen, and Aldi Süd, headquartered in Mülheim.
American Greetings Corporation is a privately owned American company and is the world's second largest greeting card producer behind Hallmark Cards. Based in Westlake, Ohio, a suburb of Cleveland, the company sells paper greeting cards, electronic greeting cards, gift packaging, stickers and party products. In addition, the company owns the Carlton Cards, Tender Thoughts, Papyrus, Recycled Paper Greetings and Gibson brands.
A gift card, also known as a gift certificate in North America, or gift voucher or gift token in the UK, is a prepaid stored-value money card, usually issued by a retailer or bank, to be used as an alternative to cash for purchases within a particular store or related businesses. Gift cards are also given out by employers or organizations as rewards or gifts. They may also be distributed by retailers and marketers as part of a promotion strategy, to entice the recipient to come in or return to the store, and at times such cards are called cash cards. Gift cards are generally redeemable only for purchases at the relevant retail premises and cannot be cashed out, and in some situations may be subject to an expiry date or fees. American Express, MasterCard, and Visa offer generic gift cards which need not be redeemed at particular stores, and which are widely used for cashback marketing strategies. A feature of these cards is that they are generally anonymous and are disposed of when the stored value on a card is exhausted.
Online shopping is a form of electronic commerce which allows consumers to directly buy goods or services from a seller over the Internet using a web browser or a mobile app. Consumers find a product of interest by visiting the website of the retailer directly or by searching among alternative vendors using a shopping search engine, which displays the same product's availability and pricing at different e-retailers. As of 2020, customers can shop online using a range of different computers and devices, including desktop computers, laptops, tablet computers and smartphones.
Habitat is a brand of household furnishings in the United Kingdom and the main homewares brand within the Sainsbury's group.
Matalan Retail Ltd. is a British fashion and homeware retailer based in Knowsley, Merseyside. It was established by John Hargreaves in 1985, and is still owned by the Hargreaves family. As of 2020, the company employed over 13,000, and had 230 stores in the United Kingdom, together with franchise stores in the Middle East.
Costcutter is a chain of convenience shops, supermarkets and off-licences that operates in Ireland, Great Britain and Poland. The chain operates primarily as a symbol group and is owned by Barry Group in the Republic of Ireland and by Bestway in the United Kingdom.
Nisa Retail Limited is a brand and groceries wholesaler operating in the United Kingdom. It is a wholly owned subsidiary of the Co-operative Group Limited. It was formerly a mutual organisation owned by its members and operating "...like a co-operative, using the collective buying power of the large group of members to negotiate deals with suppliers".
SandpiperCI is a retail and food and beverage operator based in the Channel Islands. It mostly operates franchises of British chain stores, such as Marks & Spencer, Iceland, Morrisons, Costa Coffee, Burger King and Matalan, in British Crown Dependencies and Overseas Territories. It also operates own-brand Checkers stores in Jersey and Guernsey and an Apple retailer called iQ.
Frasers Group plc is a British retail, sport and intellectual property group, named after its ownership of the department store chain House of Fraser.
Clintons, previously branded as Clinton Cards, is a chain of stores in the UK founded in 1968 by Don Lewin and best known for selling greeting cards. It also sells soft toys and related gift products.
Dean Hoyle is the founder and former owner of Card Factory and the chairman of Championship side Huddersfield Town. In 2015, Hoyle became chairman and majority shareholder of British discount retailer, The Works.
Moonpig is an internet-based business whose head offices are situated in London and Guernsey. The company's business model is mainly selling personalised greeting cards, flowers and gifts. It is listed on the London Stock Exchange and is a constituent of the FTSE 250 Index.
Superdrug Stores plc is a health and beauty retailer in the United Kingdom, and the second largest behind Boots UK. The company is owned by A.S. Watson Ltd which is part of the A.S. Watson Group. It was acquired as part of the buyout of Kruidvat BV in October 2002. The A.S Watson Group is itself part of the Hong Kong conglomerate CK Hutchison Holdings.
TheWorks.co.uk PLC, trading as The Works, is a discount retailer based in the United Kingdom selling an extensive range of books, art and craft materials, gifts, toys, games and stationery. It has more than 500 stores across the UK and Ireland as of February 2024.
Papyrus is a brand name originated by a former American stationery and greeting card retailer that at one time operated over 450 stores throughout the United States and Canada. It was headquartered in Goodlettsville, Tennessee, and was the flagship brand of the Schurman Retail Group. The company sold a variety of products, including greeting cards, stationery, gift wrap, specialty gifts, jewelry, customized invitations, and other paper products. It was one of the largest greeting card retailers in the United States. The Papyrus products rights are owned by American Greetings.
£463.4 million (2023) [2] 
