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Do Not Track legislation protects Internet users' right to choose whether or not they want to be tracked by third-party websites. It has been called the online version of "Do Not Call". [1] This type of legislation is supported by privacy advocates and opposed by advertisers and services that use tracking information to personalize web content. [2] Do Not Track (DNT) is a formerly official HTTP header field, designed to allow internet users to opt-out of tracking by websites—which includes the collection of data regarding a user's activity across multiple distinct contexts, and the retention, use, or sharing of that data outside its context. Efforts to standardize Do Not Track by the World Wide Web Consortium did not reach their goal and ended in September 2018 due to insufficient deployment and support.
With the development of Internet technology, a large number of people, business entities and organizations heavily interact with each other. For instance, Facebook enables its users to socialize with each other. Google provides e-mail services and entertainment through Gmail and YouTube. Customers pay fees for the services or are exposed to advertisements. While this interaction is processed, users leave a trace of their personal information such as IP address or search history on the internet.
Personal information has become a valuable asset because many business entrepreneurs are utilizing it to implement targeting advertisements or marketing promotions. [3] According to a press release from the Consumer Watchdog, however, there is a growing concern for the rampant collection of personal information. [4] [5] Privacy advocates worry about the fact that search engine companies can store and utilize the users' profile, medical history, criminal records, location, and their orientation to implement a marketing strategy. In an effort to alleviate those concerns, several U.S. legislators are trying to enact laws to protect internet users' privacy.
Most U.S. citizens are aware that their online behaviors are being tracked by advertisers, and they are often opposed to this practice. A survey conducted by The Gallup Organization and the USA Today shows 61% of respondents know that some advertisements are shown to them based on their interests. 67% of respondents said that targeting advertisements based on consumers' online behaviors is unallowable, and 61% of respondents argued that online behavior tracking is unjustifiable. 37% of respondents answered they do not want targeting advertisement, 14% said that they would allow those advertisements. [6]
On December 1, 2010, the U.S. Federal Trade Commission (FTC) published a preliminary report highlighting the consumers' right to prevent websites from tracking their online behaviors. [7] The central plank of the bill was to add a do not track opt-out function to web browsers. The FTC judged that online marketers' pervasive collection of personal information could possibly violate privacy. This issue began to surface again in 2012 after Google announced its new privacy policy. Representatives Edward Markey, Joe Barton, and Cliff Stearns asked the FTC to investigate the legality of Google's change of privacy policy. They sent a letter to the FTC regarding Google's changed privacy policy. [8] [9]
The most recent legislation was introduced by Senator Josh Hawley in 2019. [9] The bill updates previous efforts to create Do Not Track programs by applying the concept beyond web browsers and to all Internet activity, including mobile applications. The bill would allow individuals to, at a touch of a button, prohibit any company from collecting any more data than is indispensable to providing its service, and the bill would impose strict penalties on any company that violated the act. [10] [9]
The Do Not Track Me Online Act of 2011 attempted to make the FTC set the standards for the use of an online opt-out function in the United States, which allows a consumer to forbid the collection or use of private information and to demand a business entity to comply with the choice of a consumer to opt out of such collection or use. [11] The bill was regarded as an online version of the Do Not Call law which prevents telemarketers from placing a call to individuals who do not want to receive calls from them. This bill also stated that each respective business entity should disclose the current status of personal information collection and whom they share the information with.
According to the Do Not Track Me Online Act of 2011, personal information includes:
The bill also forbids data collection about the following:
The bill was introduced on February 11, 2011. However, it was not enacted. [12]
California Senate Bill 761 was introduced by Senator Alan Lowenthal on February 18, 2011, and amended by the California Senate on May 10, 2011. [13] The intent of this bill was to forestall shirking of responsibility of corporations' personal information leakage and to strengthen the protection for customers. This bill also included:
However, on April 27, 2011, several business entities expressed strong opposition to the bill in a letter. The objectors characterized the bill as: [14]
The state's Assembly and Senate approved the bill (AB 370) that requires commercial websites and online services to disclose how they respond to an Internet browser's "do not track" signals and whether and how third parties collect personally identifiable information from consumers who visit those sites.
THE PEOPLE OF THE STATE OF CALIFORNIA DO ENACT AS FOLLOWS:
SECTION 1. Section 22575 of the Business and Professions Code is amended to read: 22575. (a) An operator of a commercial Web site or online service that collects personally identifiable information through the Internet about individual consumers residing in California who use or visit its commercial Web site or online service shall conspicuously post its privacy policy on its Web site, or in the case of an operator of an online service, make that policy available in accordance with paragraph (5) of subdivision (b) of Section 22577. An operator shall be in violation of this subdivision only if the operator fails to post its policy within 30 days after being notified of noncompliance. (b) The privacy policy required by subdivision (a) shall do all of the following:
(1) Identify the categories of personally identifiable information that the operator collects through the Web site or online service about individual consumers who use or visit its commercial Web site or online service and the categories of third-party persons or entities with whom the operator may share that personally identifiable information.
(2) If the operator maintains a process for an individual consumer who uses or visits its commercial Web site or online service to review and request changes to any of his or her personally identifiable information that is collected through the Web site or online service, provide a description of that process.
(3) Describe the process by which the operator notifies consumers who use or visit its commercial Web site or online service of material changes to the operator’s privacy policy for that Web site or online service.
(4) Identify its effective date.
(5) Disclose how the operator responds to Web browser “do not track” signals or other mechanisms that provide consumers the ability to exercise choice regarding the collection of personally identifiable information about an individual consumer’s online activities over time and across third-party Web sites or online services, if the operator engages in that collection.
(6) Disclose whether other parties may collect personally identifiable information about an individual consumer’s online activities over time and across different Web sites when a consumer uses the operator’s Web site or service.
(7) An operator may satisfy the requirement of paragraph (5) by providing a clear and conspicuous hyperlink in the operator’s privacy policy to an online location containing a description, including the effects, of any program or protocol the operator follows that offers the consumer that choice.
Effective April 21, 2000, the Children's Online Privacy Protection Act (COPPA) applies to the online collection of personal information by persons or entities under U.S. jurisdiction about children under 13 years of age. It details what a website operator must include in a privacy policy, when and how to seek verifiable consent from a parent or guardian, and what responsibilities an operator has to protect children's privacy and safety online including restrictions on the marketing of those under 13. [15]
U.S. Representatives Cliff Stearns and Jim Matheson introduced a bill to improve and protect consumer privacy on April 13, 2011. This bill suggests consumers control the uses of private information collected by websites. This bill also states that consumers should be able to place a limit upon the disclosure of information to third-party websites. According to this bill, websites must prompt a clear and conspicuous notice for customers before collecting personal information which is irrelevant to main transactions. [16] In addition, at the time of the information collection, websites must display their privacy policy to customers. The policy is supposed to clarify the types of information collected, as well as the way the information would be utilized. Websites are also required to provide consumers with the "opt-out" option. Once the customer makes a decision, websites cannot ask him/her to change the opt-out status until at least a year after the customers' choice.
The bill failed to pass beyond the House Committee on Energy and Commerce.
U.S. Senators John Kerry and John McCain announced a bipartisan commercial privacy bill of rights, which they said would be the "first comprehensive privacy law" for the U.S. during a press conference on April 12, 2011. [17] [18] The purpose of this bill, which prescribed consumer privacy rights, was to establish a regulatory framework for the comprehensive protection of personal data for individuals. [19] It would have mandated that websites collecting user information on over 5,000 individuals:
The bill failed to pass through the Senate's Committee on Commerce, Science, and Transportation. [17]
On May 6, 2011, Senator Jay Rockefeller introduced in the U.S. Senate a bill that would forbid online business entities from collecting online users' location information. [20] According to this bill, corporations would have been able to collect user information under apparent consent. The notice on the collection and use of information should be provided to users in a clear, conspicuous, and accurate manner. The bill would have mandated that corporations respect users' denial of information collection and further mandated the FTC punish corporations not following this bill. The bill included civil penalties of $16,000 per day for violations, with a maximum total liability of $15 million.
Representative Edward Markey introduced a bill called the "Do Not Track Kids Act of 2011". [21] This bill requires that online stores should get parents' consent when they collect kids' information. Even though they can collect it, they cannot use it for marketing purposes. [22] The goal of the "Do Not Track Kids Act of 2011" is to strengthen privacy protection for children by:
The Obama administration announced that consumers have right to control which companies collect and use their information. The administration also stated that the privacy policy of companies should be transparent and understandable, and hacking and personal information leakage should be completely stopped. [23] [24] The Consumer Privacy Bill of Rights advances these objectives by holding that consumers have a right to:
The purpose of the Consumer Privacy Bill of Rights is to deter Internet companies from indiscriminate collection of personal information for targeted ads. In response, The Internet companies such as Mozilla, Google, Microsoft, Yahoo!, and AOL promised to provide a "do not track" mechanism so that customers can choose whether they want to participate in online behavioral advertising or not. [25] [26] However, the guideline has its limitation that it is not enforceable. The Obama Administration encouraged the United States Congress to grant the Federal Trade Commission the authority to enforce each element of the statutory Consumer Privacy Bill of Rights. Once enacted, Internet companies infringing upon the rights put forth in these guidelines could suffer sanctions from the FTC.
"A new Commercial Privacy Bill of Rights" was introduced by Sen. John Kerry and Sen. John McCain. [17]
In March 2012 the U.S. Federal Trade Commission (FTC) published a report called "Protecting Consumer Privacy in an Era of Rapid Change". [27] FTC Chairman Jon Leibowitz stated that "data brokers have deceived the Internet users” and “we need to focus on that the data brokers have collected personal information without the users knowing it". [28]
The FTC articulated that the purpose of the report was to protect the user privacy which is constantly exposed while surfing the Internet. In addition, the FTC discussed the Do Not Track mechanism and recommended browser vendors to enable users to control the level of personal information tracking by adopting an opt-out function. The Digital Advertising Alliance agreed with the FTC proposal, and it is planning to adopt the opt-out function within 2012.
The FTC also recommends mobile application companies to come up with simple, effective, and approachable privacy protection measures. It also required data brokers to reveal their identities by establishing a centralized website enabling transparent collection of personal information, and to allow users to access personal information collected by data brokers.
The European Union expressed its concern about the personal information management. On January 25, 2012, Viviane Reding, the vice chairperson of the European Commission, suggested General Data Protection Regulation which is a more strict form than the Directive 95/46/EC is. This is a right to ask service providers to delete the personal information which were collected by data brokers under a users' consent in order to strengthen the user information protection. The right to be forgotten also includes the notion of not to be searched, and extinctive prescription of information. [29]
The regulation recommends service providers to request consent from their users when they deal with sensitive personal information. When failing to comply with the regulation, service providers would be fined up to €1 million or 2% of their sales figures. [30] [31]
Reding articulated that change of regulations related to the past Internet environment is inevitable due to the changes of digital circumstances such as technological development and globalization. She also stated that the current credibility of Internet companies is low because of weak personal information management. The proposed law would include the following:
As a response to the proposal, there are several objections against the statute.
The resident registration numbers (RRN) have been used for online identification purposes in South Korea. The Korea Communications Commission introduced a law preventing the Internet websites which have more than 10,000 daily active users from collecting and using RRN; it took effect on August 18, 2012. The range of law will be extended to every website in 2013. [34]
However, there are arguments against this law: [35]
There are arguments against Do Not Track proposals. Opponents emphasize its economic benefits of online behavioral advertising and its quality of services. According to their arguments:
Among the major Internet browsers and search engines, the Do Not Track policy has been quite controversial. For instance, Google's contentious change to its privacy settings in 2012, raised questions of how companies would interpret and implement the Do Not Track policy. Also in 2012, Microsoft implemented a Do Not Track option into its Internet Explorer 10 browser as its default setting, which has instigated a number of public comments and critique from major companies. [40] Sarah Downey, from Abine Inc., commented on Fox Business Network that even if you opt-in on the Do Not Track option, advertisers can still collect your data and track your behavior. Abine Inc. created a Do Not Track Plus add-on that claims to completely block tracking. Downey continues to state that the in-browser Do Not Track option is a more of a "voluntary message" or a "request, not an obligation" to the advertisers not to track you. [41]
Furthermore, the Digital Advertising Alliance stated, earlier this year[ when? ] at an industry consortium, that the Do Not Track option should be a “choice actively made by an individual consumer”, in which Microsoft's new software denies consumers that choice. A Yahoo! Policy blog post also argues that Microsoft's decision “degrades the experience for the majority of users and makes it hard to deliver on our value proposition to them”. [42] Executives from Dell, IBM, Intel, Visa, Verizon, Walmart, and Yahoo!, one of the initial supporters of the Do Not Track policy, argue that Microsoft should "realign with the broader business community by providing choice through a default of 'off' on your browser's 'do not track' setting". [43]
The Children's Online Privacy Protection Act of 1998 (COPPA) is a United States federal law, located at 15 U.S.C. §§ 6501–6506.
Internet privacy involves the right or mandate of personal privacy concerning the storage, re-purposing, provision to third parties, and display of information pertaining to oneself via the Internet. Internet privacy is a subset of data privacy. Privacy concerns have been articulated from the beginnings of large-scale computer sharing and especially relate to mass surveillance.
A privacy policy is a statement or legal document that discloses some or all of the ways a party gathers, uses, discloses, and manages a customer or client's data. Personal information can be anything that can be used to identify an individual, not limited to the person's name, address, date of birth, marital status, contact information, ID issue, and expiry date, financial records, credit information, medical history, where one travels, and intentions to acquire goods and services. In the case of a business, it is often a statement that declares a party's policy on how it collects, stores, and releases personal information it collects. It informs the client what specific information is collected, and whether it is kept confidential, shared with partners, or sold to other firms or enterprises. Privacy policies typically represent a broader, more generalized treatment, as opposed to data use statements, which tend to be more detailed and specific.
The Platform for Privacy Preferences Project (P3P) is an obsolete protocol allowing websites to declare their intended use of information they collect about web browser users. Designed to give users more control of their personal information when browsing, P3P was developed by the World Wide Web Consortium (W3C) and officially recommended on April 16, 2002. Development ceased shortly thereafter and there have been very few implementations of P3P. Internet Explorer and Microsoft Edge were the only major browsers to support P3P. Microsoft has ended support from Windows 10 onwards. Internet Explorer and Edge on Windows 10 no longer support P3P as of 2016. W3C officially obsoleted P3P on 2018-08-30. The president of TRUSTe has stated that P3P has not been implemented widely due to the difficulty and lack of value.
A local shared object (LSO), commonly called a Flash cookie, is a piece of data that websites that use Adobe Flash may store on a user's computer. Local shared objects have been used by all versions of Flash Player since version 6.
Targeted advertising is a form of advertising, including online advertising, that is directed towards an audience with certain traits, based on the product or person the advertiser is promoting.
NebuAd was an American online advertising company based in Redwood City, California, with offices in New York and London and was funded by the investment companies Sierra Ventures and Menlo Ventures. It was one of several companies which originally developed behavioral targeting advertising systems, and sought deals with ISPs to enable them to analyse customer's websurfing habits in order to provide them with more relevant, micro-targeted advertising. Phorm was a similar company operating out of Europe. Adzilla and Project Rialto also appear to be developing similar systems.
Web tracking is the practice by which operators of websites and third parties collect, store and share information about visitors' activities on the World Wide Web. Analysis of a user's behaviour may be used to provide content that enables the operator to infer their preferences and may be of interest to various parties, such as advertisers. Web tracking can be part of visitor management.
The NAI (Network Advertising Initiative) is an industry trade group founded in 2000 that develops self-regulatory standards for online advertising. Advertising networks created the organization in response to concerns from the Federal Trade Commission and consumer groups that online advertising — particularly targeted or behavioral advertising — harmed user privacy. The NAI seeks to provide self-regulatory guidelines for participating networks and opt-out technologies for consumers in order to maintain the value of online advertising while protecting consumer privacy. Membership in the NAI has fluctuated greatly over time, and both the organization and its self-regulatory system have been criticized for being ineffective in promoting privacy.
The United States Federal Trade Commission (FTC) has been involved in oversight of the behavioral targeting techniques used by online advertisers since the mid-1990s. These techniques, initially called "online profiling", are now referred to as "behavioral targeting"; they are used to target online behavioral advertising (OBA) to consumers based on preferences inferred from their online behavior. During the period from the mid-1990s to the present, the FTC held a series of workshops, published a number of reports, and gave numerous recommendations regarding both industry self-regulation and Federal regulation of OBA. In late 2010, the FTC proposed a legislative framework for U.S. consumer data privacy including a proposal for a "Do Not Track" mechanism. In 2011, a number of bills were introduced into the United States Congress that would regulate OBA.
In the middle of 2009 the Federal Trade Commission filed a complaint against Sears Holdings Management Corporation (SHMC) for unfair or deceptive acts or practices affecting commerce. SHMC operates the sears.com and kmart.com retail websites for Sears Holdings Corporation. As part of a marketing effort, some users of sears.com and kmart.com were invited to download an application developed for SHMC that ran in the background on users' computers collecting information on nearly all internet activity. The tracking aspects of the program were only disclosed in legalese in the middle of the End User License Agreement. The FTC found this was insufficient disclosure given consumers expectations and the detailed information being collected. On September 9, 2009 the FTC approved a consent decree with SHMC requiring full disclosure of its activities and destruction of previously obtained information.
Do Not Track (DNT) is a formerly official HTTP header field, designed to allow internet users to opt out of tracking by websites—which includes the collection of data regarding a user's activity across multiple distinct contexts, and the retention, use, or sharing of data derived from that activity outside the context in which it occurred.
Since the arrival of early social networking sites in the early 2000s, online social networking platforms have expanded exponentially, with the biggest names in social media in the mid-2010s being Facebook, Instagram, Twitter and Snapchat. The massive influx of personal information that has become available online and stored in the cloud has put user privacy at the forefront of discussion regarding the database's ability to safely store such personal information. The extent to which users and social media platform administrators can access user profiles has become a new topic of ethical consideration, and the legality, awareness, and boundaries of subsequent privacy violations are critical concerns in advance of the technological age.
Chris Jay Hoofnagle is an American professor at the University of California, Berkeley who teaches information privacy law, computer crime law, regulation of online privacy, internet law, and seminars on new technology. Hoofnagle has contributed to the privacy literature by writing privacy law legal reviews and conducting research on the privacy preferences of Americans. Notably, his research demonstrates that most Americans prefer not to be targeted online for advertising and despite claims to the contrary, young people care about privacy and take actions to protect it. Hoofnagle has written scholarly articles regarding identity theft, consumer privacy, U.S. and European privacy laws, and privacy policy suggestions.
United States v. Google Inc., No. 3:12-cv-04177, is a case in which the United States District Court for the Northern District of California approved a stipulated order for a permanent injunction and a $22.5 million civil penalty judgment, the largest civil penalty the Federal Trade Commission (FTC) has ever won in history. The FTC and Google Inc. consented to the entry of the stipulated order to resolve the dispute which arose from Google's violation of its privacy policy. In this case, the FTC found Google liable for misrepresenting "privacy assurances to users of Apple's Safari Internet browser". It was reached after the FTC considered that through the placement of advertising tracking cookies in the Safari web browser, and while serving targeted advertisements, Google violated the 2011 FTC's administrative order issued in FTC v. Google Inc.
Google's changes to its privacy policy on March 16, 2012, enabled the company to share data across a wide variety of services. These embedded services include millions of third-party websites that use AdSense and Analytics. The policy was widely criticized for creating an environment that discourages Internet innovation by making Internet users more fearful and wary of what they do online.
Cross-device tracking is technology that enables the tracking of users across multiple devices such as smartphones, television sets, smart TVs, and personal computers.
On 28 March 2017, the United States House of Representatives passed a resolution of disapproval to overturn the Broadband Consumer Privacy Proposal privacy law by the Federal Communications Commission (FCC) and was expected to be approved by United States' President Donald Trump. It was passed with 215 Republican votes against 205 votes of disapproval.
The gathering of personally identifiable information (PII) refers to the collection of public and private personal data that can be used to identify individuals for various purposes, both legal and illegal. PII gathering is often seen as a privacy threat by data owners, while entities such as technology companies, governments, and organizations utilize this data to analyze consumer behavior, political preferences, and personal interests.
Search engine privacy is a subset of internet privacy that deals with user data being collected by search engines. Both types of privacy fall under the umbrella of information privacy. Privacy concerns regarding search engines can take many forms, such as the ability for search engines to log individual search queries, browsing history, IP addresses, and cookies of users, and conducting user profiling in general. The collection of personally identifiable information (PII) of users by search engines is referred to as tracking.