Eric Baker | |
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Born | Eric H. Baker May 1973 (age 52) Los Angeles, California, US |
Education | Harvard College Stanford Business School |
Known for | Founder and CEO, Viagogo Co-founder, StubHub |
Eric H. Baker (born May 1973) is an American businessman, the founder and CEO of Viagogo, and co-founder of StubHub.
Baker was born in May 1973. [1] He was born and grew up in Los Angeles.[ clarification needed ] [2] [3] Baker graduated from Harvard College in 1995, and received an MBA from Stanford Business School in 2001. [4]
Baker worked for McKinsey & Company for two years, and then Bain Capital, a private equity firm in Boston. [4] [3]
A year after enrolling at Stanford, Baker co-founded StubHub in 2000 with fellow classmate Jeff Fluhr.The idea came when Baker saw a Broadway play and struggled to buy secondhand tickets. He remembered the need for a more efficient way to buy these tickets and developed the idea during a Stanford competition. [5] [3] Baker and Fluhr withdrew from the competition after being chosen as finalists due to concerns that someone might take their idea. [3] [2] The two began to network with potential investors in the music and sports industries. By March 2000, the company was incorporated and five months later, the duo had raised $600,000 in seed funding. [6] While Fluhr dropped out of Stanford to focus on StubHub full-time, Baker opted not to immediately join the company. [7] While he was completing his MBA, the first version of the website launched without him in October 2000. [8] He rejoined StubHub as its president in 2001. [9] However, Baker and Fluhr clashed on the direction of the company and Baker was fired from StubHub in 2004. [7] StubHub was sold to eBay in January 2007 for $310 million in cash. [10] [11]
In 2006, Baker founded Viagogo, and has been its CEO since then. [9] He owns Viagogo through a company called Pugnacious Endeavors, which is based in Delaware. [2] [12] In 2020, Viagogo completed its acquisition of StubHub out of Ebay, with the combined company rebranding as StubHub and Baker as CEO. [7]
In May 2018, BBC News reported that the UK Government's digital minister advised that consumers should not use Viagogo, one of the big four secondary ticket sites. Margot James said: “Don’t choose Viagogo - they are the worst”. [13]
In August 2018, the UK's Competition and Markets Authority took Viagogo to the High Court for breaking the law; Baker did not issue any comment or statement. The company reached a resolution with the CMA in November 2018. [14]
In January 2019, the Competition and Markets Authority (CMA) said Eric Baker risked jail over failure to properly protect customers. [15]