| | |
Type of site | Privately held company |
|---|---|
| Available in | 37 languages |
| Founded | 2009 in Zurich, Switzerland |
| Headquarters | , |
| Area served | Worldwide |
| Founders |
|
| Key people | Johannes Reck (CEO) Tao Tao (COO) |
| Industry | Tourism |
| Products | Online marketplace |
| Employees | 700+ |
| URL | www |
GetYourGuide, based in Berlin, is an online marketplace for tour guides, excursions, travel-related activities, and tickets to tourist attractions. [1] [2] It has more than 150,000 offerings worldwide from more than 20,000 supply partners, some of which use the GetYourGuide branding. [3] In the third quarter of 2025, the company sold over 10 million tickets. [4]
Providers list their service on the platform and are charged a commission on sales. [5] The site features an online customer review system and operators are required to perform to certain standards.
On a trip to Beijing in 2009, Johannes Reck arrived a day early and had trouble navigating the city; his experience improved greatly after he was shown around by his friend and classmate at ETH Zurich, Tao Tao, and they sensed a market for local tour guides. [6] [7] They developed a business plan for a peer-to-peer Internet platform that connected tourists with amateur guides. The plan was expanded and refined to an internet booking platform for professional tours and activities. [8] That year, they founded GetYourGuide. [9] Initially, the company was funded by friends and family members. [8] As a spin-off of ETH Zurich, GetYourGuide was initially headquartered in Zurich. It relocated its headquarters in 2012 to Berlin to raise venture capital.
In early January 2013, the company raised $14 million in a Series A round with investments from Spark Capital and Highland Capital Partners. [10] In late January 2013, it added $4.5 million in funding from investors including Kees Koolen. [11]
In April 2013, GetYourGuide acquired Gidsy, which had also been developing mobile apps and had a team of 12 developers. [12] [13]
In July 2014, the company raised $25 million in a Series B round. [14]
In November 2015, the company raised $50 million in a Series C round. [15]
In October 2017, GetYourGuide opened an engineering office in Zurich. [16]
In November 2017, GetYourGuide raised a $75 million Series D funding round to expand in Asia and the Americas. It sold 5 million tickets that year, compared to 5 million sold in all years prior. [17]
In August 2018, GetYourGuide began selling tours under its brand name in partnership with operators that meet certain standards. [18]
In April 2019, GetYourGuide raised $484 million in a Series E round led by SoftBank Vision Fund at a valuation above $1 billion, making it a unicorn. It was one of the largest-ever funding rounds for a European startup. [19] By that time, the company had sold 25 million tickets since inception. [20]
During the COVID-19 pandemic, the company shifted to remote work. [21]
GetYourGuide started selling activities in the United States in 2021. It also began accepting Dogecoin for payment. [22]
In May 2023, the company raised $194 million at a $2 billion valuation. [23] [24]
In October 2025, the company announced that it was profitable for the first time, it sold over 10 million tickets in the third quarter, and that it had €1 billion in sales in the past year. [4] [25]
In April 2025, the company was one of several companies fined by the Italian Competition Authority for profiting from reselling tickets to the Colosseum at a profit and making it harder for tourists to buy tickets at face value. [26] [27]