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| Goverlan Reach Remote Support Software | |
|---|---|
| | |
| Original authors | Goverlan, Inc. |
| Developers | Goverlan, Inc. |
| Initial release | 1998 [1] |
| Stable release | v9.01 / December 21, 2018 |
| Written in | C++ |
| Operating system | Microsoft Windows Mac OS X |
| Type | Remote administration, Remote desktop software, remote support, IT Asset Management |
| Website | goverlan |
Goverlan Reach Systems Management is an on-premises client management software used primarily for tasks such as remote control, active directory management, configuration change management, and reporting within a Windows IT Infrastructure. [2]
Goverlan Reach, initially developed in 1996 for internal use at a New York City investment bank, later became a commercial product with the incorporation of Goverlan, Inc. in 1998. [1]
In 2023, Goverlan (PJ Technologies) was acquired by EasyVista. The acquisition integrated Goverlan’s remote control, endpoint management, and IT process automation technologies into the EasyVista product portfolio. [3]
Goverlan Reach provides various functionalities including remote support, IT process automation, software installation, inventory management, and remote control. [4] The software includes tools for displaying system information, mapping printers, and Wake-on-LAN settings. [5] [6]
Goverlan Reach Remote Control (RC) is a remote desktop support software option for IT specialists. [7] Goverlan allows for remote control and desktop sharing. With Goverlan, administrators can remote shadow multiple client sessions in a single pane and multiple administrators can participate in a single remote control session. [8] In addition, an administrator can capture screenshots or video recordings during a remote session. [9] There are Other features that Goverlan Remote Control supports such as: remote assistance with the ability to connect to computers over the internet, transfer files, or view multiple sessions in one screen and control bandwidth used during a remote session. [8] Goverlan supports Citrix XenApp and Microsoft Terminal Services shadowing. [10]
The Goverlan Administration & Diagnostics tool integrates into an existing Active Directory (AD) organization unit (OU) structure for Windows Systems management. [5] Goverlan can perform remote administration on a single machine, group of machines, or entire domain. [6] Goverlan is compatible with VDI, RDP, and Citrix deployments. [9]
The Goverlan IT Process Automation module allows IT administrators to manage various objects such as : software updates, reports generation, adding or removing registry keys, or any other actions that can be applied to a single computer or a network. [5] Scope Actions allow IT administrators to execute configuration management tasks on client machines, query machines, collect information about user logged-in machines, hardware, software, or processes, and remote monitor workstations in real time, as opposed to retrieving information from a database. [2] [8] IT administrators may also use Goverlan for patch management to push patches to servers or workstations. [6]
WMIX is Goverlan free WMI Explorer which generates WMI queries using the WQL wizard and exports custom queries to other Windows. [9] The WMIX tool makes use of pre-existing Windows Management Instrumentation scripts within an interface. A technician can generate a VBScript by defining parameters and clicking the generate script button. [5] [6]
Goverlan Systems Management Software provides the following security features:
Goverlan's desktop software can only be installed on Windows based computers (Windows XP and Above). Goverlan client agents can only be installed on Windows based computers (Windows 2000 and above) [2] Goverlan requires the installation of client agents. [8] However, client agents can be installed via a network rather than independently. [9]
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