Goverlan Systems Management

Last updated
Goverlan Reach Remote Support Software
Original author(s) Goverlan, Inc.
Developer(s) Goverlan, Inc.
Initial release1998 (1998) [1]
Stable release
v9.01 / December 21, 2018;5 years ago (2018-12-21)
Written in C++
Operating system Microsoft Windows Mac OS X
Type Remote administration, Remote desktop software, remote support, IT Asset Management
Website goverlan.com

Goverlan Reach Systems Management is an on-premises client management software designed for medium and large enterprises for remote control, active directory management, global configuration change management, and reporting within a Windows IT Infrastructure. [2]

Contents

History

Goverlan Reach, the primary product of Goverlan, Inc. was conceived and created in 1996 as a result of working at an investment bank in New York City with help-desks worldwide. The product was later commercialized and Goverlan Inc was incorporated in 1998. [1]

Features

The Goverlan Reach Remote Support Software is used for remote support, IT process automation, IT management, software installation, inventory, and remote control. [3] Other features include: displaying system information, mapping printers, and Wake-on-LAN settings. [4] [5]

Remote Control

Goverlan Reach Remote Control (RC) is a remote desktop support software option for IT specialists. [6] Goverlan allows for remote control and desktop sharing. With Goverlan, administrators can remote shadow multiple client sessions in a single pane and multiple administrators can participate in a single remote control session. [7] In addition, an administrator can capture screenshots or video recordings during a remote session. [8] There are Other features that Goverlan Remote Control supports such as: remote assistance with the ability to connect to computers over the internet, transfer files, or view multiple sessions in one screen and control bandwidth used during a remote session. [7] Goverlan supports Citrix XenApp and Microsoft Terminal Services shadowing. [9]

Behind-the-scenes systems management

The Goverlan Administration & Diagnostics tool integrates into an existing Active Directory (AD) organization unit (OU) structure for Windows Systems management. [4] Goverlan can perform remote administration on a single machine, group of machines, or entire domain. [5] Goverlan is compatible with VDI, RDP, and Citrix deployments. [8]

Global IT Process Automation module

The Goverlan IT Process Automation module allows IT administrators to manage various objects such as : software updates, reports generation, adding or removing registry keys, or any other actions that can be applied to a single computer or a network. [4] Scope Actions allow IT administrators to execute configuration management tasks on client machines, query machines, collect information about user logged-in machines, hardware, software, or processes, and remote monitor workstations in real time, as opposed to retrieving information from a database. [2] [7] IT administrators may also use Goverlan for patch management to push patches to servers or workstations. [5]

WMIX

WMIX is Goverlan free WMI Explorer which generates WMI queries using the WQL wizard and exports custom queries to other Windows. [8] The WMIX tool makes use of pre-existing Windows Management Instrumentation scripts within an interface. A technician can generate a VBScript by defining parameters and clicking the generate script button. [4] [5]

Technologies

Security

Goverlan Systems Management Software provides the following security features:

Limitations

Goverlan's desktop software can only be installed on Windows based computers (Windows XP and Above). Goverlan client agents can only be installed on Windows based computers (Windows 2000 and above) [2] Goverlan requires the installation of client agents. [7] However, client agents can be installed via a network rather than independently. [8]

See also

Related Research Articles

<span class="mw-page-title-main">Thin client</span> Non-powerful computer optimized for remote server access

In computer networking, a thin client is a simple (low-performance) computer that has been optimized for establishing a remote connection with a server-based computing environment. They are sometimes known as network computers, or in their simplest form as zero clients. The server does most of the work, which can include launching software programs, performing calculations, and storing data. This contrasts with a rich client or a conventional personal computer; the former is also intended for working in a client–server model but has significant local processing power, while the latter aims to perform its function mostly locally.

<span class="mw-page-title-main">Citrix Systems</span> American software company

Citrix Systems, Inc. is an American multinational cloud computing and virtualization technology company that provides server, application and desktop virtualization, networking, software as a service (SaaS), and cloud computing technologies. Citrix products were claimed to be in use by over 400,000 clients worldwide, including 99% of the Fortune 100, and 98% of the Fortune 500.

Windows Management Instrumentation (WMI) consists of a set of extensions to the Windows Driver Model that provides an operating system interface through which instrumented components provide information and notification. WMI is Microsoft's implementation of the Web-Based Enterprise Management (WBEM) and Common Information Model (CIM) standards from the Distributed Management Task Force (DMTF).

Remote Desktop Protocol (RDP) is a proprietary protocol developed by Microsoft Corporation which provides a user with a graphical interface to connect to another computer over a network connection. The user employs RDP client software for this purpose, while the other computer must run RDP server software.

<span class="mw-page-title-main">Group Policy</span> Feature of the Microsoft Windows NT family of operating systems

Group Policy is a feature of the Microsoft Windows NT family of operating systems that controls the working environment of user accounts and computer accounts. Group Policy provides centralized management and configuration of operating systems, applications, and users' settings in an Active Directory environment. A set of Group Policy configurations is called a Group Policy Object (GPO). A version of Group Policy called Local Group Policy allows Group Policy Object management without Active Directory on standalone computers.

<span class="mw-page-title-main">Diskless node</span> Computer workstation operated without disk drives

A diskless node is a workstation or personal computer without disk drives, which employs network booting to load its operating system from a server.

In computing, Web-Based Enterprise Management (WBEM) comprises a set of systems-management technologies developed to unify the management of distributed computing environments. The WBEM initiative, initially sponsored in 1996 by BMC Software, Cisco Systems, Compaq Computer, Intel, and Microsoft, is now widely adopted. WBEM is based on Internet standards and Distributed Management Task Force (DMTF) open standards:

Remote administration refers to any method of controlling a computer or other Internet-connected device, such as a smartphone, from a remote location. There are many commercially available and free-to-use software that make remote administration easy to set up and use. Remote administration is often used when it's difficult or impractical to be physically near a system in order to use it or troubleshoot it. Many server administrators also use remote administration to control the servers around the world at remote locations. It is also used by companies and corporations to improve overall productivity as well as promote remote work. It may also refer to both legal and illegal remote administration.

<span class="mw-page-title-main">Apple Remote Desktop</span> Application by Apple

Apple Remote Desktop (ARD) is a Macintosh application produced by Apple Inc., first released on March 14, 2002, that replaced a similar product called Apple Network Assistant. Aimed at computer administrators responsible for large numbers of computers and teachers who need to assist individuals or perform group demonstrations, Apple Remote Desktop allows users to remotely control or monitor other computers over a network. Mac Pro (2019), Mac mini with a 10Gb Ethernet card, and Mac Studio (2022) have Lights Out Management function and are able to power-on by Apple Remote Desktop.

<span class="mw-page-title-main">Intel vPro</span> Umbrella marketing term by Intel

Intel vPro technology is an umbrella marketing term used by Intel for a large collection of computer hardware technologies, including VT-x, VT-d, Trusted Execution Technology (TXT), and Intel Active Management Technology (AMT). When the vPro brand was launched, it was identified primarily with AMT, thus some journalists still consider AMT to be the essence of vPro.

Desktop virtualization is a software technology that separates the desktop environment and associated application software from the physical client device that is used to access it.

Oracle Secure Global Desktop (SGD) software provides secure access to both published applications and published desktops running on Microsoft Windows, Unix, mainframe and IBM i systems via a variety of clients ranging from fat PCs to thin clients such as Sun Rays.

Windows Vista contains a range of new technologies and features that are intended to help network administrators and power users better manage their systems. Notable changes include a complete replacement of both the Windows Setup and the Windows startup processes, completely rewritten deployment mechanisms, new diagnostic and health monitoring tools such as random access memory diagnostic program, support for per-application Remote Desktop sessions, a completely new Task Scheduler, and a range of new Group Policy settings covering many of the features new to Windows Vista. Subsystem for UNIX Applications, which provides a POSIX-compatible environment is also introduced.

Microsoft Application Virtualization is an application virtualization and application streaming solution from Microsoft. It was originally developed by Softricity, a company based in Boston, Massachusetts, acquired by Microsoft on July 17, 2006. App-V represents Microsoft's entry to the application virtualization market, alongside their other virtualization technologies such as Hyper-V, Microsoft User Environment Virtualization (UE-V), Remote Desktop Services, and System Center Virtual Machine Manager.

In computing, the term remote desktop refers to a software- or operating system feature that allows a personal computer's desktop environment to be run remotely from one system, while being displayed on a separate client device. Remote desktop applications have varying features. Some allow attaching to an existing user's session and "remote controlling", either displaying the remote control session or blanking the screen. Taking over a desktop remotely is a form of remote administration.

<span class="mw-page-title-main">Intel Active Management Technology</span> Out-of-band management platform by Intel

Intel Active Management Technology (AMT) is hardware and firmware for remote out-of-band management of select business computers, running on the Intel Management Engine, a microprocessor subsystem not exposed to the user, intended for monitoring, maintenance, updating, and repairing systems. Out-of-band (OOB) or hardware-based management is different from software-based management and software management agents.

Remote Desktop Services (RDS), known as Terminal Services in Windows Server 2008 and earlier, is one of the components of Microsoft Windows that allow a user to initiate and control an interactive session on a remote computer or virtual machine over a network connection. RDS was first released in 1998 as Terminal Server in Windows NT 4.0 Terminal Server Edition, a stand-alone edition of Windows NT 4.0 Server that allowed users to log in remotely. Starting with Windows 2000, it was integrated under the name of Terminal Services as an optional component in the server editions of the Windows NT family of operating systems, receiving updates and improvements with each version of Windows. Terminal Services were then renamed to Remote Desktop Services with Windows Server 2008 R2 in 2009.

User environment management is the management of a computer user's experience within their desktop environment.

<span class="mw-page-title-main">Wyse</span> American computing system manufacturer

Wyse Technology, often shortened to Wyse, was an independent American manufacturer of cloud computing systems. As of 2012, Wyse is a subsidiary of Dell. Wyse are best remembered for their video terminal line introduced in the 1980s, which competed with the market-leading Digital. They also had a successful line of IBM PC compatible workstations in the mid-to-late 1980s. But starting late in the decade, Wyse were outcompeted by companies such as eventual parent Dell. Current products include thin client hardware and software as well as desktop virtualization solutions. Other products include cloud software-supporting desktop computers, laptops, and mobile devices. Dell Cloud Client Computing is partnered with IT vendors such as Citrix, IBM, Microsoft, and VMware.

HCL BigFix is an endpoint management platform enabling IT operations and security teams to automate the discovery, management, and remediation in on-premise, virtual, or cloud endpoints. HCL BigFix automates the management, patching and inventory of nearly 100 operating system versions.

References

  1. 1 2 "Goverlan Reach: Prospecting the Enterprise IT and MSP Markets". Insights Success. 26 October 2017.
  2. 1 2 3 Butler, Rick (1 October 2003). "Administration from afar". Microsoft Certified Professional Mag. Retrieved 14 November 2014.
  3. "Goverlan Remote Administration". BIMmuse. 9 September 2013. Retrieved 13 November 2014.
  4. 1 2 3 4 5 Rux, Eric (20 February 2014). "Product Review: Goverlan Remote Control". Windows IT Pro. Retrieved 13 November 2014.
  5. 1 2 3 4 "Best Remote Administration Software". Tony Tech Geek. 16 March 2010. Archived from the original on 3 April 2019. Retrieved 13 November 2014.
  6. Brooks, Chad (14 October 2013). "Remote Desktop: Connecting to your PC from anywhere". Business News Daily. Retrieved 14 November 2014.
  7. 1 2 3 4 5 "Goverlan Remote Administration Suite v7 as a Companion to System Center Configuration Manager" (PDF). ConcentratedTech. July 2013. Retrieved 13 November 2014.
  8. 1 2 3 4 5 6 Hassell, Jonathan (May 2014). "Using Goverlan RAS to centralize Windows desktop control". TechTarget. Archived from the original on 3 April 2019. Retrieved 13 November 2014.
  9. O'Donnell, Anthony (3 August 2009). "PJ Technologies Releases Goverlan Remote Administration Suite v7". Insurance & Technology. Archived from the original on 3 March 2016. Retrieved 14 November 2014.{{cite web}}: CS1 maint: bot: original URL status unknown (link)