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Named after | Hospice Casa Speranței (“House of Hope”) |
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Predecessor | Hospice of Hope Romania |
Founded | 1991 [1] |
Founder | Graham Perolls |
Founded at | Otford, Sevenoaks, Kent, United Kingdom |
Type | Charity |
1088475 | |
Registration no. | England and Wales: 1088475; [2] Scotland: SC040117 [2] |
Legal status |
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Purpose | Development of palliative and end‑of‑life care services, hospice development, training & advocacy |
Headquarters | 11 High Street, Otford, Kent, England [3] |
Location |
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Coordinates | 51°18′47″N0°11′22″E / 51.31292°N 0.18934°E |
Region | South and East Europe |
Services | Fundraising; hospice development & training; clinical & managerial consultancy; advocacy |
Official language | English |
Owner | None (governed by the Board of Trustees) |
Chief Executive Officer | Anna Perolls |
Key people | Rev. Tony Redman (Chair of Trustees) Anna Perolls (Chief Executive Officer) |
Subsidiaries | Hospices of Hope Trading Company (18 charity shops across Kent, Sussex, Surrey, London & Edinburgh) |
Revenue | £1.6 million (FY 2023) [5] |
Website | hospicesofhope |
Remarks | Independent UK charity; evolved from the British Romanian Hospice Appeal/Hospice Casa Speranței partnership |
Formerly called | Hospice of Hope Romania Limited |
Hospices of Hope is a UK-registered charity (registered number 1088475, Scottish charity number SC040117) [6] founded in 1991 [7] that develops and supports palliative and end-of-life care services across South and Eastern Europe. [8] The organization operates from its headquarters at 11 High Street, Otford, Kent, [9] with additional offices in Edinburgh [10] and a branch in Moldova. [11] Originally established as part of the Ellenor Foundation's international outreach, Hospices of Hope became an independent charity in 2000 while maintaining close historical ties to its parent organization. [12]
The roots of Hospices of Hope trace back to 1985 when Graham Perolls founded the Ellenor Foundation in Dartford, Kent, inspired by the deaths of his parents Ellen and Norman Perolls. [13] The foundation was established with a vision that those facing end-of-life should receive the best possible care, either at home or as close to it as possible. Graham Perolls was motivated to start the organization after experiencing the contrasting care his parents received - one died at home while the other received care in a hospice. The international dimension began in 1991 when Graham Perolls launched a UK fundraising appeal to bring palliative care to post-communist Romania under the umbrella of the Ellenor Foundation. [14] This initiative was sparked by his earlier travels to Romania in 1975 and subsequent return in 1989 following the Romanian revolution, [15] where he witnessed the dire state of healthcare for terminally ill patients. The Romanian healthcare system at the time offered little support to those diagnosed with incurable diseases, with patients typically being "sent home to die" without adequate pain management or palliative care. [16]
The Romanian operations evolved rapidly throughout the 1990s, leading to the establishment of Hospices of Hope as a separate organization in 2000 with its own governance structure and identity. [17] This transition allowed the charity to focus specifically on developing palliative care across Eastern and Southeastern Europe while Ellenor (charity number 1121561) [18] continued as an independent local hospice charity serving Kent and Bexley. Despite becoming separate entities, both organizations maintain historical connections and shared values centered on providing compassionate end-of-life care.
Hospices of Hope is governed by a Board of Trustees comprising 11 members as of 2024. The current leadership includes:
The Board meets typically four times per year for two-hour sessions held in central London, with additional strategic planning and development sessions as needed. Trustees are appointed for three-year terms, renewable up to two times, and are expected to maintain high levels of engagement with the charity's work. [23]
The charity operates through a hub-and-spoke model with its UK headquarters coordinating support for partner organizations across multiple countries. The organizational structure includes:
Romania represents Hospices of Hope's longest-standing and most developed partnership network. The country hosts two major partner organizations: Hospice Casa Sperantei is the largest and most established partner, founded in 1992 in Brasov as the first Romanian charity dedicated to improving terminal illness care. The organization has grown to become the leading palliative care provider in Romania, operating multiple facilities: [27]
To date, Hospice Casa Sperantei has provided care and support to over 45,000 patients and more than 100,000 family members. [32] The organization also serves as a major training center, with the Princess Diana Centre providing residential education programs for healthcare professionals across Eastern Europe. [33] Emanuel Hospice, based in Oradea in northwestern Romania, [34] serves as the only provider of palliative home-care services in the region. Since 1996, the organization has supported over 3,171 adults and 288 children with life-limiting illnesses. The hospice team offers teaching programs and vocational training, having trained over 250 doctors and nurses in palliative care. [30] In 2022, Emanuel Hospice received the Diploma of Excellence for "Team of the Year" at the Romanian Healthcare Awards. [35]
BELhospice in Belgrade serves as Hospices of Hope's primary partner in Serbia, celebrating its 20th anniversary in 2024. [36] The organization continues to provide palliative home care services but faces significant challenges with staff recruitment, particularly for nursing positions, and managing long-term sickness issues within the Serbian healthcare system. Despite these challenges, BELhospice has completed and opened the first palliative care center in Serbia, fully equipped for day care, outpatient services, home care, and training. [37]
Hospices of Hope operates directly in Moldova through its branch office, Hospices of Hope Moldova, established in 2017. [38] The organization has expanded to support a national network of five teams providing free palliative care services across the country. [38] The network includes two new teams added in the south of Moldova, supported through funding, training, advocacy, and equipment donations. [39] A second doctor with palliative care experience has been successfully recruited for the Chisinau team, while two local fundraisers work to build sustainable support within the country. [40]
Ryder Albania provides compassionate end-of-life care in Tirana and Durrës, serving over 200 individuals in their homes during the first half of 2024. [41] The organization faces funding challenges [42] and pressure from rising public sector salaries, [43] requiring additional resources and staff to expand their reach to underserved populations. Hospices of Hope actively collaborates with the team to provide support and identify funding opportunities.
Hospices of Hope has established partnerships with two organizations in Greece: Merimna and Nosilia. The charity provides strategic guidance and has submitted funding applications to establish a new palliative day care and resource center in Athens. However, operations have been impacted by wildfires in the Athens region, which affected Merimna's base and diverted local fundraising support to relief efforts. [44]
The organization supports palliative care in war-torn Ukraine through partnership with CF SVOYI, which provides mobile team services helping patients in Kyiv and surrounding regions. [45] Ukraine's hospice sector has been severely impacted by the ongoing conflict, with only 5 of the original 19 independent hospices remaining operational. [46] Traditional government funding for medical staff and essential costs has been gradually reduced, with the Ministry of Health announcing a 22% funding cut. [47] Hospices of Hope appointed Anastassia as Country Manager in September 2024, with Oksana overseeing communications and marketing. [48]
Hospices of Hope supports comprehensive palliative care services through its partner network, including:
Hospices of Hope has demonstrated strong financial performance with diversified revenue streams. In 2023, the organization exceeded its fundraising target by raising over £1.6 million, surpassing the planned £1.5 million goal. [54] The charity's income sources include:
The charity operates through a wholly owned trading company that runs 18 charity shops across Kent, Sussex, Surrey, London, and Edinburgh. Notable retail locations include:
The retail network generated a surplus of over £400,000 in 2023, representing a significant increase from previous years. This success occurred despite challenging economic conditions and increased operational costs.
Hospices of Hope has successfully secured several major funding commitments:
Hospices of Hope operates an extensive retail network generating significant revenue for charitable activities. The shops stock diverse merchandise including clothing, furniture, books, art, and collectibles, with a policy of never turning away donations.
Notable Locations:
Hospices of Hope maintains a robust volunteer program supporting operations across shops, offices, [66] medical supplies warehouse, and administrative functions. Volunteers contribute essential skills and time that enable the organization to maximize charitable impact while minimizing operational costs. The organization actively recruits new volunteers and provides recognition for their contributions through various channels including website features, social media posts, and annual impact reviews.
Hospices of Hope organizes a diverse calendar of community events designed to engage supporters and raise funds:
In December 2017, Hospices of Hope faced significant criticism for posting signs at their Rochester charity shop banning homeless people from sleeping in the shop's porch area. The sign read: "Sleeping in the area is not permitted. Police action will be taken against anyone using the area for sleeping, leaving rubbish or any other waste". Local resident Steve Povey criticized the policy on social media, stating: "Charity shop, but no charity for the homeless it seems". The controversy highlighted tensions between the charity's humanitarian mission in Eastern Europe and its local community policies. Carolyn Perolls, defending the decision, cited staff safety and hygiene concerns: "It might seem harsh but having to clean human faeces on a daily basis is also harsh on our staff. We're very supportive of the plight of homeless people but it's not fair on our staff to have to clean up that type of thing every day". She emphasized that the policy was implemented to protect staff rather than from lack of compassion, noting that staff time spent on cleaning and police calls detracted from processing donations and serving the community. [74]
Between June and July 2020, Hospices of Hope became the target of a coordinated series of vandalism attacks affecting multiple charity shop locations. The attacks resulted in approximately £30,000 in repair costs [75] and affected stores across several regions:
Affected Locations:
Inspector Dave Higham of the Tunbridge Wells Community Safety Unit investigated the incidents, stating: "These offences have cost the charity around £30,000 to repair. We are keeping an open mind as to whether all of these incidents are linked and the possible motive". Kent Police encouraged local businesses to review CCTV systems to assist with the investigation, particularly those that had been closed during COVID-19 restrictions. [81]
Hospices of Hope maintains memberships and partnerships with several international organizations:
The organization participates actively in UK charitable sector networks:
Hospices of Hope works closely with government bodies in target countries to influence policy and funding for palliative care:
Founded in 1992, Casa Sperantei provides care for people living with terminal illnesses and children with a range of life-limiting illnesses with a team also serving the capital, Bucharest. [87] There also exists an education programme to aid the development of palliative care nationally and in neighbouring Balkan countries. The hospice works to develop a national strategy for palliative care with the Ministry of Health. [88]
These teams operate in the Fagara and Zarnesti regions and provide palliative care in the form of home visits. [89]
Established in 1997, this centre is accredited by Ministry of Public Health as the National Study and Resource Centre for Palliative Care. In 2000, it became the Regional Palliative Care Training Centre for South-Eastern Europe. [90]
HOSPICE Casa Sperantei, Bucharest, was established in 2005. It delivered care via medical teams which provided home and hospital visits. Bucharest's first out-patient clinic opened in 2007. In 2014, a new hospice was built in the Romanian capital. [91]
Hospices of Hope supports Belhospice which was established in 2004 by Dr. Natasa Milicevic. In 2006 the Prue Dufour medical educational centre was established. [92]
Hospices of Hope Moldova supports existing palliative care organisations in the regions of Orhei, Soroca, and Ocnita. Medical supplies such as stoma bags and prosthetic breasts are also sent to Moldova from UK donations. [93]
Registered office and operational address: 11 High Street, Otford, KENT, TN14 5PG
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(help)Trustees of the Ellenor Foundation in Kent agreed to launch the Romania Appeal to raise funds for hospice care in Romania.
Inspired by the care given to his father, Mr Perolls started the hospice charity Ellenor Foundation in 1985. After the end of Communism in Romania, he returned to the Eastern European nation, and realised that it, too, needed a hospice movement.
We began as a charity by starting work in Romania in 1992. At that time, there was no hospice care whatsoever available in the country. Cancer patients had little or no pain relief and were often simply left to die in pain. The health system was corrupt and many people avoided seeking medical help as they could not afford to pay a bribe.
.... but in 2000, a separate charity was established called Hospices of Hope.
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(help)Hospices of Hope has two UK offices based in Otford and Edinburgh ....
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(help).... a retail arm with a chain of 16 charity shops in South-East England and Scotland.
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(help)Our Mission is to improve the quality of life for terminally ill adults and children and their families in the resource-poor countries of South East Europe by increasing provision and access to palliative care services and training of medical personnel, wherever possible working through our country partners: Hospice Casa Sperantei (Romania), Emanuel Hospice (Romania), BELhospice (Serbia) and Hospices of Hope branches in Moldova and Albania.
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(help)Hospices of Hope Moldova's new home-care team in Chisinau is operating well, and we've successfully recruited a second doctor with experience in palliative care. The next challenge is fundraising, as one of our core grants is set to end this year, and we need to ensure continued support for all five teams. We now have two fundraisers based in Chisinau who are actively expanding our base of supporters within the country.
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(help)Of those, only five remain, two of which (Ivano-Frankivsk Regional Palliative Care Centre and the Nadvirna First Children's hospice) are our partner hospices.
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(help)However, due to the war, this funding has been gradually reduced and the Ministry of Health has just announced another 22% cut. This is a critical time.
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(help)We are delighted to have appointed a new Country Manager, Anastassia, who will be based in Kyiv and begins this September. With a background in both diplomacy and charity work, Anastassia is keen to begin her role with us. We also welcome Oksana, who will oversee the communications and marketing.
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(help)care at the end of life
The organization has two hospitals with integrated services, in Brașov and Bucharest, mobile teams 5 cities (Brașov, Bucharest, Făgăraș, Giurgiu, and Zărnești)
.... and a choice of emotional and bereavement support.
Raise just over £1.5m through trust grants, donations, legacies, events, retail operations and promotions. We will Support our hospice Partners objectives from the funds we aim to raise.
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(help)More than 14% of our income was received through the generous support of Trusts and Foundations and our charity shops achieved a record financial performance, raising a profit of over £400,000.
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(help)Open a further 3 charity shops and raise £186,000 through charity retail.
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(help)More than 14% of our income was received through the generous support of Trusts and Foundations ....
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(help)Highlights include our third annual Emerald and Ruby Gala dinner in London, where we raised an amazing £47,450 thanks to the generosity of our attendees!
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(help)We were delighted to welcome internationally acclaimed ballerina and long-standing patron, Alina Cojocaru, to open our new shop in Clapham on Saturday 7th September. We celebrated with an official ribbon cutting ....
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(help).... Otford continued to benefit from the additional footfall driven by the Bistro.
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(help)different volunteering opportunities which include helping in our tearooms, shops or offices
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(help)Police are seeking information after reports windows have been deliberately broken at stores in Tunbridge Wells, Tonbridge and near Sevenoaks over the past month, costing the organisation around £30,000.
The latest was on Wednesday, where the Hopsices of Hope shop in Mount Pleasant Road, Tunbridge Wells had its front and side windows shattered during the night.
On Sunday night, windows were broken at a store in Tonbridge High Street, while on Tuesday, June 9 a branch in Otford High Street was targeted.
The charity, which has been hit heavily by the Covid-19 lockdown, has also reported damage to shops in Faversham ....
The charity, which has been hit heavily by the Covid-19 lockdown, has also reported damage to shops in .... Bexley ....
The charity, which has been hit heavily by the Covid-19 lockdown, has also reported damage to shops in .... Pimlico in central London.
Inspector Dave Higham of the Tunbridge Wells Community Safety Unit said: "These offences have cost the charity around £30,000 to repair. "We are keeping an open mind as to whether all of these incidents are linked and the possible motive and urging anyone who may have seen anything suspicious to contact us. "We are also asking nearby businesses, some of which may have recently been closed during the Covid-19 restrictions, to check their CCTV systems."
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(help)Our purpose-built hospices in Romania provide best practice in hospice care and medical training and act as models for other organisations to follow. Our new hospice centre in Serbia and the centre in Copaceni for children with life-limiting conditions will set similar standards.
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(help)Our Aim is to achieve policy changes in Romania, Serbia, Moldova and Albania that will lead to hospice/palliative care becoming available to a majority of the population. We also aim to influence the governments of the surrounding countries that do not currently have palliative care services, do not fund palliative care services or do not have adequate systems in place to care for those who are terminally ill.
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(help)Exceeded target with the charity retail activities, thanks in part to the support received from the UK government.
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