Karnataka State Consumer Disputes Redressal Commission

Last updated
Karnataka State Consumer Disputes Redressal Commission
Established1986
Jurisdiction Karnataka
LocationKarnataka State Consumer Dispute Redressal Commission, Ground Floor Basava Bhavan Sri Basaveshwara Circle, High Grounds, Shivaji Nagar, Bengaluru, Karnataka 560001. [1]
Judge term length3 years from the date of entering office or up to 65 years of age (whichever is earlier)
Website https://kscdrc.karnataka.gov.in/english
President, Karnataka State Consumer Disputes Redressal Commission
CurrentlyJustice BS Indrakala

Karnataka State Consumer Disputes Redressal Commission is an autonomous, statutory and constitutional institution formed as a quasi-judicial body in Karnataka under Section 24-B of the Consumer Protection Act, 1986 to protect the rights of consumers. It is a system of alternate dispute resolution between conflicting parties during the process of trade. The president of the States Consumer Disputes Redressal Commission is appointed by the state government in consultation with the Chief Justice of state high court.

Contents

History and objective

Karnataka State Consumer Disputes Redressal Commission was formed to promote and protect the rights of consumers as per the Consumer Protection Act 1986. [2] [3] [4] [5]

Composition

Following shall be the composition of Karnataka State Consumer Disputes Redressal Commission: [6] [7]

  1. President and
  2. Not less than two members and not more than that prescribed in State Act.

President will be appointed by state Government in consultation with the Chief Justice of state High Court. The eligibility for president is that he should be serving or served as Judge in any High Court. Members should be of 1. Not less than 35 years of age and 2. recognised university bachelor's degree 3. With good ability,integrity and standing and with proficient experience of 10 years and expertise knowledge in subjects of accountancy,law,commerce,economics,industry,administration and public affairs and problem solving ability in same.

Also not more than fifty percent of members of committee should be from judicial background.

Hon'ble Justice BS Indrakala is the President of Karnataka State Consumer Disputes Redressal Commission. [8]

Levels and jurisdiction

Karnataka State Consumer Disputes Redressal Commission was formed for promoting and protecting the rights of consumers through three levels with the below mentioned jurisdiction: [9] [10] [11] [12]

Filing complaints

Karnataka State Consumer Disputes Redressal Commission laid down below process of filing and resolving complaints: [16] [17] [18]

Complaints can be filed electronically and examination of disputing parties is done through video-conferencing, which includes hearing and/or examination through any other mode. The time period for resolving dispute in case the complaint does not require analysis and testing of product quality is 3 months from the date of receipt of notice by the opposite party. However, if the complaint requires analysis or testing of product quality the time limit for resolving dispute is within 5 months. Complaints can be filed using E-Daakhil portal.

Penalties and imprisonment

Investigative agency

Important terms

Following are the important terms in Karnataka State Consumer Disputes Redressal Commission: [20] [21] [22]

Challenges

See also

Related Research Articles

<span class="mw-page-title-main">National Consumer Disputes Redressal Commission</span> Government agency in India


The National Consumer Disputes Redressal Commission (NCDRC) is a quasi-judicial government commission established in India in 1988 under the Consumer Protection Act of 1986. Headquartered in New Delhi, it serves as the apex national-level forum for consumer dispute resolution in India. The NCDRC is headed by a sitting or retired judge of the Supreme Court of India or a sitting or retired Chief Justice of a High Court.

Consumer court is a special purpose court in India. It primarily deals with consumer-related disputes, conflicts, and grievances. The court holds hearings to adjudicate these disputes.

Vettath Balakrishna Eradi was a Judge of Supreme Court of India. He also served as the Chief Justice of the Kerala High Court and as President of the National Consumer Disputes Redressal Commission (NCDRC) and the Chairman of Ravi & Beas Waters Disputes Tribunal. Eradi was also noted for his role in several spiritual, cultural, and social organizations.

<span class="mw-page-title-main">Software Technology Parks of India</span> Technology Park

Software Technology Parks of India (STPI) is an S&T autonomous society under Ministry of Electronics and Information Technology (MeitY) engaged in promoting IT/ ITES Industry, Innovation, R&D, Start-ups, Product/ IP creation in the field of emerging technologies like Internet of Things (IoT), Blockchain, Artificial Intelligence (AI), Machine Learning (ML), Computer Vision, Robotics, Augmented & Virtual Reality, Animation & Visual effect (AVGC), Data Science & Analytics for various domains like FinTech, Agritech, MedTech, Autonomous Connected Electric & Shared(ACES) Mobility, ESDM, Cyber Security, Gaming, Industry 4.0, Drone, Efficiency Augmentation, etc. STPI was established in 1991 by the Indian Ministry of Electronics and Information Technology (MeitY) with the objective of encouraging, promoting and boosting the export of software from India. STPI Headquarters is located in New Delhi with over 60+ Centres spread across the country.

Consumer protection is the practice of safeguarding buyers of goods and services, and the public, against unfair practices in the marketplace. Consumer protection measures are often established by law. Such laws are intended to prevent businesses from engaging in fraud or specified unfair practices to gain an advantage over competitors or to mislead consumers. They may also provide additional protection for the general public which may be impacted by a product even when they are not the direct purchaser or consumer of that product. For example, government regulations may require businesses to disclose detailed information about their products—particularly in areas where public health or safety is an issue, such as with food or automobiles.

<span class="mw-page-title-main">Bengaluru Commuter Rail</span> Planned suburban rail network in Bangalore, India

Bengaluru Suburban Railway is an under-construction suburban rail network for the city of Bangalore. A suburban rail system for the city was first proposed in 1983. Since then, several different route proposals were made but no suburban rail project took shape. It was finally approved in the 2019 Railway Budget.

<span class="mw-page-title-main">Consumer Protection Act, 1986</span> Consumer protection legislation in India

The Consumer Protection Act, 1986 (COPRA) was an Act by the Parliament of India elected to protect the interests of consumers in India. It was replaced by the Consumer Protection Act, 2019. It was made for the establishment of consumer councils and other authorities for the settlement of consumer's grievances and matters connected with it. The act was passed in Assembly in October 1986 and came into force on December 24, 1986.

<span class="mw-page-title-main">Basavaraj Bommai</span> 23rd and former Chief Minister of Karnataka

Basavaraj Somappa Bommai is an Indian politician and engineer who is currently serving as the Lok Sabha MP of Haveri and previously served as the 23rd Chief Minister of Karnataka from 18 July 2021 to 19 May 2023. He formerly served as the Interim Leader of the Opposition in Karnataka Legislative Assembly as a member of the Bharatiya Janata Party and he was former member of the Janata Dal and Janata Dal (United). He was a Member of the Legislative Assembly in the legislature of Karnataka for Shiggaon, from where he has been elected four times since 2008. Between 1998 and 2008, he was a member of the Karnataka Legislative Council from Dharwad local authorities. He served as Minister for Water Resources and major and medium irrigation from 2008 to 2013, Home Affairs, Law and Parliamentary Affairs and Cooperation between 2019 and 2021 minister in charge of Haveri and Udupi districts from 2019 to 2021.

<span class="mw-page-title-main">2023 Karnataka Legislative Assembly election</span> Indian state election

Legislative Assembly elections were held in Karnataka on 10 May 2023 to elect all 224 members of the Karnataka Legislative Assembly. The votes were counted and the results were declared on 13 May 2023.

A State Consumer Disputes Redressal Commission is an Indian autonomous, statutory and constitutional institution formed as a quasi judicial body at the state and union territory level under Section 2(44) of the Consumer Protection Act, 2019 to protect the rights of consumers. It is a system of alternate dispute resolution between conflicting parties during the process of trade. The president of the States Consumer Disputes Redressal Commission is appointed by the state government in consultation with the Chief Justice of state high court.

Central Consumer Protection Authority is a regulatory authority set up under Section 10(1) of the Consumer Protection Act, 2019 in relation to matters affecting rights of consumers by individuals or entities following improper trade practices or by display of inappropriate or wrong advertisements affecting public interest and helps promoting consumer trust by enforcing the rights of consumers through effective guidelines.

Andhra Pradesh State Consumer Disputes Redressal Commission is an autonomous, statutory and constitutional institution formed as a quasi judicial body for the state of Andhra Pradesh under Section 24-B of the Consumer Protection Act, 1986 to protect the rights of consumers. It is a system of alternate dispute resolution between conflicting parties during the process of trade. The president of the Andhra Pradesh State Consumer Disputes Redressal Commission is appointed by the Andhra Pradesh Government in consultation with the Chief Justice of state Andhra Pradesh High Court.

The West Bengal State Consumer Disputes Redressal Commission is an autonomous, statutory and constitutional institution formed as a quasi-judicial body in West Bengal under Section 24-B of the Consumer Protection Act, 1986 to protect the rights of consumers. It is a system of alternate dispute resolution between conflicting parties during the process of trade. The president of the States Consumer Disputes Redressal Commission is appointed by the state government in consultation with the Chief Justice of state high court.

The Uttar Pradesh State Consumer Disputes Redressal Commission is an autonomous, statutory and constitutional institution formed as a quasi-judicial body in Uttar Pradesh under Section 24-B of the Consumer Protection Act, 1986 to protect the rights of consumers. It is a system of alternate dispute resolution between conflicting parties during the process of trade. The president of the States Consumer Disputes Redressal Commission is appointed by the state government in consultation with the Chief Justice of state high court.

The Telangana State Consumer Disputes Redressal Commission is an autonomous, statutory and constitutional institution formed as a quasi-judicial body in Telangana under Section 24-B of the Consumer Protection Act, 1986 to protect the rights of consumers. It is a system of alternate dispute resolution between conflicting parties during the process of trade. The president of the States Consumer Disputes Redressal Commission is appointed by the state government in consultation with the Chief Justice of state high court.

Tamil Nadu State Consumer Disputes Redressal Commission is an autonomous, statutory and constitutional institution formed as a quasi judicial body in Tamil Nadu under Section 24-B of the Consumer Protection Act, 1986 to protect the rights of consumers. It is a system of alternate dispute resolution between conflicting parties during the process of trade. The president of the States Consumer Disputes Redressal Commission is appointed by the state government in consultation with the Chief Justice of state high court.

The Punjab State Consumer Disputes Redressal Commission is an autonomous, statutory and constitutional institution formed as a quasi-judicial body in Punjab under Section 24-B of the Consumer Protection Act, 1986 to protect the rights of consumers. It is a system of alternate dispute resolution between conflicting parties during the process of trade. The president of the States Consumer Disputes Redressal Commission is appointed by the state government in consultation with the Chief Justice of state high court.

Kerala State Consumer Disputes Redressal Commission is an autonomous, statutory and constitutional institution formed as a quasi judicial body in Kerala under Section 24-B of the Consumer Protection Act, 1986 to protect the rights of consumers. It is a system of alternate dispute resolution between conflicting parties during the process of trade. The president of the States Consumer Disputes Redressal Commission is appointed by the state government in consultation with the Chief Justice of state high court.

E-Daakhil is an online portal launched by the Indian The National Consumer Disputes Redressal Commission (NCDRC) in September 2020 for facilitation of offline and online complaints relating to the Consumer Protection Act, 2019 by consumers. The portal is available across all State Consumer Redressal Commissions.

Chhattisgarh State Consumer Disputes Redressal Commission is an autonomous, statutory and constitutional institution formed as a quasi judicial body in Chhattisgarh under Section 24-B of the Consumer Protection Act, 1986 to protect the rights of consumers. It is a system of alternate dispute resolution between conflicting parties during the process of trade. The president of the States Consumer Disputes Redressal Commission is appointed by the state government in consultation with the Chief Justice of state high court.

References

  1. ↑ "Karnataka State Consumer Disputes Redressal Commission - KSCDRC". kscdrc.karnataka.gov.in. Retrieved 28 February 2022.
  2. ↑ "Consumer Protection Act, 2019: Meaning and Key Features". Jagranjosh. 23 July 2020. Retrieved 29 January 2022.
  3. ↑ "Consumer commission vacancies: SC warns of imposing exemplary costs on state govts for non-compliance | India News - Times of India". The Times of India. 10 November 2021. Retrieved 28 January 2022.
  4. 1 2 "No chambers or even staff washrooms — bleak state of India's consumer courts reaches SC". ThePrint. 14 December 2021. Retrieved 27 January 2022.
  5. 1 2 "Consumer cases in district levels drop 26% in 2020". thehindubusinessline.com. 8 December 2021. Retrieved 27 January 2022.
  6. ↑ "The Role Of Consumer Dispute Redressal Agencies - Academike". lawctopus.com. 14 February 2015. Retrieved 27 January 2022.
  7. ↑ "Consumer Protection Act and Medical Profession - Consumer Disputes Redressal Agencies". medindia.net. Retrieved 27 January 2022.
  8. ↑ B. R., Rohith (21 June 2014). "Justice BS Indrakala has been appointed as President, Karnataka State Consumer Disputes Redressal Commission, Bangalore. - Times of India". The Times of India. Retrieved 28 February 2022.
  9. ↑ "Government notifies new rules for consumer commissions; national body's jurisdiction enhanced". The Economic Times. 30 December 2021. Retrieved 27 January 2022.
  10. ↑ "District Consumer Forum is now District Commission; will hear cases of value up to ₹1 crore". Hindustan Times. 16 September 2020. Retrieved 27 January 2022.
  11. ↑ "NCDRC's ambit widened for faster disposal of plaints | India News - Times of India". The Times of India. 31 December 2021. Retrieved 27 January 2022.
  12. ↑ "Central govt notifies new rules for enhancing consumer protection". Business Standard India. 31 December 2021. Retrieved 27 January 2022.
  13. ↑ Peter, Petlee (3 September 2021). "Karnataka: Woman sues KSRTC for not halting at stop, wins Rs 8,000 | Bengaluru News - Times of India". The Times of India. Retrieved 28 February 2022.
  14. ↑ "Karnataka transport corp told to pay Rs 1,000 for failure to pick up passenger". OnManorama. 15 November 2021. Retrieved 28 February 2022.
  15. ↑ Peter, Petlee (6 October 2021). "Dead cockroach in jamun bowl: Hotel ordered to pay Rs 55,000 to Bengaluru man | Bengaluru News - Times of India". The Times of India. Retrieved 28 February 2022.
  16. ↑ "New rules for consumer commissions: Government issues notification - All you need to know". Zee Business. 30 December 2021. Retrieved 27 January 2022.
  17. ↑ "The State Commission, Under Consumer Protection Act". legalserviceindia.com. Retrieved 27 January 2022.
  18. ↑ "Be it defective saree or tawa, consumers getting speedy justice via e-Daakhil: CCPA". The Economic Times. 26 November 2021. Retrieved 28 January 2022.
  19. ↑ "Ripped off at a shop? The law can help you". Deccan Herald. 23 December 2021. Retrieved 28 February 2022.
  20. ↑ "Changes in India's Consumer Protection Act 2019". Lawyer Monthly | Legal News Magazine. 31 January 2020. Retrieved 27 January 2022.
  21. ↑ "State Commission Under Consumer Protection Act - Composition and Powers | Law column". lawcolumn.in. 20 June 2021. Retrieved 27 January 2022.
  22. ↑ "National Consumer Disputes Redressal Commission - NCDRC". legalserviceindia.com. Retrieved 29 January 2022.
  23. ↑ "4 of 28 state consumer bodies at full strength, SC told, court says 'completely unacceptable'". ThePrint. 16 August 2021. Retrieved 27 January 2022.
  24. ↑ "THREE TIER MECHANISM OF CONSUMER DISPUTES REDRESSAL IN INDIA WITH SPECIAL REFERENCE TO THEIR FUNCTIONING". ResearchGate. 4 (4). 2017. Retrieved 31 January 2022.
This page is based on this Wikipedia article
Text is available under the CC BY-SA 4.0 license; additional terms may apply.
Images, videos and audio are available under their respective licenses.