This article relies largely or entirely on a single source .(October 2019) |
Developer(s) | MindTouch, Inc. |
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Initial release | May 2015 |
Type | Content management system, customer relationship management |
License | Proprietary software as a service |
Website | mindtouch |
MindTouch was an American multinational technology company headquartered in San Diego, California that designed, developed, and sold SaaS computer software and online services. MindTouch was founded by Aaron Fulkerson and Steve Bjorg in 2005. In January 2016, MindTouch announced their Series A Venture Capital funding round, totaling US$12 million. PeakSpan Capital led the round with participation from SK Ventures and SAP SE. [1] In April 2021, MindTouch was acquired by NICE CXone and rebranded NICE CXone Expert. [2]
As a division of NICE, the organization's primary software product is NICE CXone Expert (formerly called MindTouch Responsive). Retired products included DekiWiki, MindTouch Core, and MindTouch 4. NICE CXone Expert allows for a team to create, publish, and edit content, and then structure that content within a responsive user interface. Its online services include TouchPoints, CRM integrations, a Success Program, and a custom software development team that helps with branding, information architecture, and custom integrations for new and existing customers.
MindTouch started in 2005 as a fork of the MediaWiki software. The first release was named DekiWiki, and occurred in July 2006. Its features included use of XHTML in place of wikitext, a WYSIWYG editor, and Lucene-based search. The main functionality of the MindTouch wiki was to access a PHP frontend, which provided a wiki along with a WYSIWYG editor.[ citation needed ]
Multi-language support (named polyglot) allows switching interface and content languages on per page, per section, and per user basis. In multilingual wikis the engine prioritizes search results by the user's default language. MindTouch cites the 8.05 release of Deki as the first polyglot application on the web.
Developer(s) | MindTouch, Inc. and community contributors |
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Initial release | July 2006 [3] |
Final release | 10.1.4 / January 22, 2013 |
Written in | PHP, C# |
Platform | .NET Framework or Mono |
Type | Wiki |
License | GPL |
Website | mindtouch |
MindTouch Core allows for a user to access and edit pages stored as XML, rather than wikitext. MindTouch Core is an open-source enterprise web-based wiki software and mashup platform. Pages are editable using a GUI editor or may be manipulated as an XML web service. The software has integrated authentication with Apache or IIS modules. Permissions can be applied to individual pages or page hierarchies. The open source version MindTouch Core is distributed on SourceForge under the terms of the GNU General Public License (with some parts under GNU Lesser General Public License and Apache License). DekiScript, a lightweight, interpreted programming language, allows users to add dynamic content to MindTouch pages. DekiScript may be embedded directly into web pages and extended through XML extensions.
MindTouch Core includes multiple connectors to perform mashups. MindTouch Core also includes with extensions allowing connection to numerous online services, including systems such as Google Maps, Windows Live, Flickr and Yahoo. A now unsupported commercial license enabled features such as connectors to SugarCRM, Salesforce, LinkedIn, MySQL, Microsoft SQL Server and Microsoft Access.
On April 9, 2013 MindTouch Inc. announced that they would no longer support their open source offering MindTouch Core. The last open-source releases of MindTouch Core are still available on SourceForge. [4]
MindTouch 4 was a SaaS product developed from the open-source MindTouch Core source code base.
NICE CXone Expert is the current version of the software service. NICE CXone Expert allows for a team to create, publish, and edit content, and then structure that content within a responsive user interface.
Integration partnerships with CRM vendors such as SAP and Salesforce.com provide support agents the ability to use NICE CXone Expert content in their customer support workflows.
NICE CXone Expert's cloud infrastructure delivers a weekly update for bug fixes and feature changes.
MindTouch was forked from MediaWiki in 2005; the first release (under the name DekiWiki) occurred in July 2006, featuring XHTML in place of wikitext, a WYSIWYG editor and Lucene-based search. [5] Consequently, the backend was completely reimplemented in C#, resulting in an API built as web services on top of the new DReAM ("Distributed REST Application Manager") server and toolset. NICE CXone Expert is the latest version of the organization's SaaS offering, replacing MindTouch 4. MindTouch 4 was forked, internally within MindTouch, Inc., from the open-source MindTouch Core source code base in early 2010. In addition to some legacy PHP and C# components of MindTouch Core, NICE CXone Expert software and infrastructure includes technologies such as NodeJS, Elasticsearch, F#, Amazon SQS, Amazon Lambda, Snowflake, Redis, HAProxy, Puppet, Docker, and Kubernetes.
Hypertext Markup Language (HTML) is the standard markup language for documents designed to be displayed in a web browser. It defines the content and structure of web content. It is often assisted by technologies such as Cascading Style Sheets (CSS) and scripting languages such as JavaScript.
A wiki is a form of hypertext publication on the internet which is collaboratively edited and managed by its audience directly through a web browser. A typical wiki contains multiple pages that can either be edited by the public or limited to use within an organization for maintaining its internal knowledge base.
In computing, What You See Is What You Mean is a paradigm for editing a structured document. It is an adjunct to the better-known WYSIWYG paradigm, which displays the result of a formatted document as it will appear on screen or in print—without showing the descriptive code underneath.
MediaWiki is free and open-source wiki software originally developed by Magnus Manske for use on Wikipedia on January 25, 2002, and further improved by Lee Daniel Crocker, after which it has been coordinated by the Wikimedia Foundation. It powers several wiki hosting websites across the Internet, as well as most websites hosted by the Wikimedia Foundation including Wikipedia, Wiktionary, Wikimedia Commons, Wikiquote, Meta-Wiki and Wikidata, which define a large part of the set requirements for the software. MediaWiki is written in the PHP programming language and stores all text content into a database. The software is optimized to efficiently handle large projects, which can have terabytes of content and hundreds of thousands of views per second. Because Wikipedia is one of the world's largest and most visited websites, achieving scalability through multiple layers of caching and database replication has been a major concern for developers. Another major aspect of MediaWiki is its internationalization; its interface is available in more than 400 languages. The software has more than 1,000 configuration settings and more than 1,800 extensions available for enabling various features to be added or changed. Besides its usage on Wikimedia sites, MediaWiki has been used as a knowledge management and content management system on websites such as Fandom, wikiHow and major internal installations like Intellipedia and Diplopedia.
FreeMind is a free mind mapping application written in Java, which is further developed by the fork Freeplane. FreeMind itself was last updated in 2014. FreeMind is licensed under the GNU General Public License Version 2. It provides extensive export capabilities. It runs on Microsoft Windows, Linux, and macOS via the Java Runtime Environment.
The following tables compare general and technical information for many wiki software packages.
XWiki is a free and Open source wiki software platform written in Java with a design emphasis on extensibility. XWiki is an enterprise wiki. It includes WYSIWYG editing, OpenDocument-based document import/export, annotations and tagging, and advanced permissions management.
Cyn.in is an open-source enterprise collaborative software built on top of Plone a content management system written in the Python programming language which is a layer above Zope. Cyn.in is developed by Cynapse a company founded by Apurva Roy Choudhury and Dhiraj Gupta which is based in India. Cyn.in enables its users to store, retrieve and organize files and rich content in a collaborative, multiuser environment.
The history of wikis began in 1994, when Ward Cunningham gave the name "WikiWikiWeb" to the knowledge base, which ran on his company's website at c2.com, and the wiki software that powered it. The wiki went public in March 1995, the date used in anniversary celebrations of the wiki's origins. c2.com is thus the first true wiki, or a website with pages and links that can be easily edited via the browser, with a reliable version history for each page. He chose "WikiWikiWeb" as the name based on his memories of the "Wiki Wiki Shuttle" at Honolulu International Airport, and because "wiki" is the Hawaiian word for "quick".
Confluence is a web-based corporate wiki developed by Australian software company Atlassian. Atlassian wrote Confluence in the Java programming language and first published it in 2004. Confluence Standalone comes with a built-in Tomcat web server and hsql database, and also supports other databases.
CiviCRM is a web-based suite of internationalized open-source software for constituency relationship management that falls under the broad rubric of customer relationship management. It is specifically designed for the needs of non-profit, non-governmental, and advocacy groups, and serves as an association-management system.
In computing, Facelets is an open-source Web template system under the Apache license and the default view handler technology for Jakarta Faces. The language requires valid input XML documents to work. Facelets supports all of the JSF UI components and focuses completely on building the JSF component tree, reflecting the view for a JSF application.
SamePage is an enterprise wiki application written in Java with a WYSIWYG user interface. Developed and marketed by eTouch Systems, SamePage is sold as a hosted/Software as a service (SaaS) or on-premises software for collaboration and knowledge management. It is not open-source.
Aaron Roe Fulkerson is an American information technology businessman and founder of MindTouch, Inc. Fulkerson helped pioneer the open core business model, collaborative networks, and the application of Web Oriented Architecture to enterprise software.
OpenSearchServer is an open-source application server allowing development of index-based applications such as search engines. Available since April 2009 on SourceForge for download, OpenSearchServer was developed under the GPL v3 license and offers a series of full text lexical analyzers. It can be installed on different platforms.
A wiki hosting service, or wiki farm, is a server or an array of servers that offers users tools to simplify the creation and development of individual, independent wikis.
agorum core is a free and open-source Enterprise Content Management system by agorum Software GmbH from Germany. One of the main features is the Document-Network-Share. With that the documents within the ECM are shown as a normal network share. So it is usable like any other fileserver, you can use any program, that is able to access a normal drive. From the users' view the benefit is, that everything is working like before.
Omni CMS (formerly OU Campus) is a web content management system (CMS) for colleges, universities, and other higher education institutions.
VisualEditor (VE) is an online rich-text editor for MediaWiki-powered wikis that provides a direct visual way to edit pages based on the "what you see is what you get" principle. It was developed by the Wikimedia Foundation in partnership with Fandom. In July 2013, it was enabled by default on several of the largest Wikipedia projects.