Primary nursing

Last updated

Primary nursing is a system of nursing care delivery that emphasizes continuity of care and responsibility acceptance by having one registered nurse (RN), often teamed with a licensed practical nurse (LPN) and/or nursing assistant (NA), who together provide complete care for a group of patients throughout their stay in a hospital unit or department. [1] While the patient is on the nurses' unit, the primary nurse accepts responsibility for administering some and coordinating all aspects of the patient's nursing care, with the support of other members of the nursing staff. [2] [3] This results in the nurse having greater insight into the patient's condition, both medical and emotional. [4]

Contents

This is distinguished from the practice of team nursing, functional nursing, or total patient care, in that primary nursing focuses on the therapeutic relationship between a patient and a named nurse who assumes responsibility for a patient's plan of care for their length of stay in a particular area. [5] The patient is aware of who their nurse is in primary nursing, and can communicate to the entire hospital staff through that nurse. [6] The nurse accepts responsibility for the patient's care. [2]

It originated in 1969 by staff nurses at the University of Minnesota.

Primary nursing description

A delivery system is a set of organizing principles that is used to deliver a product or service and generally consist of four elements: decision-making, work allocation, communication, and management. Primary nursing moves decision-making to the primary nurse, giving the primary nurse responsibility for the care of the patient. Results include shorter hospital stays, increased patient satisfaction, fewer medical complications, and less staff absenteeism. [7] [8] Work is allocated by the primary nurse to other staff in their absence, accountability remains with the primary nurse. [9] Communication between the patient, the physician and the nurse is improved because the primary nurse is the central hub, and responsible for all communications. [6] "All a good phsysician wants is quality care for his patient, and if primary nursing is the way to get it they are all for it", says Lawrence J. Donnelly, RN, Director of Nursing at Glendale Memorial Hospital. [10]

Effect on Nursing Retention

Shortages of qualified nurses and nursing retention issues are long-standing challenges for hospitals. Reasons for nursing turnover including dissatisfaction with the way they are required to practice nursing, in team nursing environments. [note 1] Primary nursing grew out of a group of nurses and nurse supervisors working together to address that dissatisfaction. [note 2] Charlotte Dison of Baptist Hospital of Miami stated that primary nursing increased nursing retention because "the nurse is more satisfied with her environment. Absenteeism tends to be less, and there is a greater commitment to the patient." [8] Dick Otswald, Vice President Nursing at Wausau Hospitals, believed that returning nurses to direct patient care versus administrative duties would increase retention because the reason people go in to nursing is to give patient care. [3]

Patient experience

In team nursing, "the tasks got done, but patients often went home poorly taught (to take care of themselves) and the caring aspect of nursing wasn't carried out" said Karen Ciske, a former staff nurse and nursing instructor and a member of the University of Minnesota Hospitals' primary-nursing project. Ciske said that the one-to-one communication between nurse and patient is .. "where you form a relationship and patients open up to you. Not back with the charts and the pills." [12] Patients reported satisfaction with the system because care is personalized to them. [6] The trust relationship between the nurse and the patient is critical. "Gaining a patient's trust means they will tell me about any discomfort to changes going on in their body that the monitors might not pick up." [2]

That patient-nurse relationship carries over to the family, and helps the nurse with discharge planning, as they're able to assess the patient's support system outside of the hospital. [2] The patient-focused continuity of care of primary nursing also affects the patient's family. Penni Weston, primary nursing project coordinator at St. Alexius explained, "The family knows which nurse to talk to" when they have questions or anxiety about the patient's recovery. [13] In a University of Michigan study, two groups of kidney-transplant patients were compared, one under primary nursing, the other under team nursing. The patients under team nursing experienced an average of four complications after the operation. The patients under primary nursing experienced an average of one complication after the operation, and so were able to be discharged from the hospital sooner. [4]

Comparison between nursing care delivery systems

The following table illustrates the similarities and differences between the four most common nursing care delivery systems: [11]

ElementFunctional nursingTeam nursingTotal patient carePrimary nursing
Decision-makingDecision-making occurs over a single shift; decisions usually made by nurse manager or charge nurse.Decision-making occurs over a single shift; largely by team leader or nurse manager.Decision-making occurs over a single shift—either by an RN caring for the patient or by a charge nurse.RN makes decisions for individual patients based on their therapeutic relationship, which is sustained for the length of stay of the patient on the unit.
Work allocation and/or patient assignmentNursing assignments are task-based, nurses are assigned to tasks rather than patients.Nursing assignments are based on level of complexity and commensurate level of expertise; focus is on tasks to be accomplished; assignments change based on patient acuity and work complexity.Nursing assignments are largely patient-based, with RN providing activities of care. Nursing assignments may vary by shift based on geography and patient acuity, without supporting continuity of care.Nurse assignments are patient-based to ensure continuity of care. An RN is assigned to a patient and remains that patient's primary nurse for as long as the patient remains on the unit (unless circumstances require that a new primary nurse is assigned).
CommunicationCommunication is hierarchical; task completion is documented and communicated to the charge nurse; the charge nurse pulls information together for all patients and communicates with other members of the health care team.Communication is hierarchical; the care provider reports to the team leader; the team leader reports to physicians and/or other health care team members.Communication is direct. However, in some Total Patient Care systems, RNs may be required to communicate with physicians and other members of the health care team through a charge nurse.Communication is direct. Patient information is solicited by the primary nurse who communicates directly and proactively with team members, physicians, and other colleagues. The primary nurse is responsible for integrating information and coordinating care.
Management of the unit or environment of careManagers function as overseers, assuring that tasks are accomplished.Nurse manager supervises the team leader who is responsible for supervising other staff in the delivery of care.Managers serve as a resource and promote nurses having a stronger role in care decisions.Managers promote the nurse-patient relationship and the professional role of the nurse. They influence care by creating a healthy work environment and empowering the staff to remove barriers to care.

The team nursing model is where the RN gives the patient a pill, the practical nurse changes the patient's bed linens, and the nurses' aide brings the bed pan - the RN only saw the patient that one time, when they gave the patient the pill. In primary nursing, the primary nurse gives the pill, teaches the patient about what the effects of the medication are, and monitors the patient's reaction to the medication. On discharge, the primary nurse can recommend the best time of day for the patient to take the pill, based on what they've seen during the patient's hospital stay. The primary nurse is also more alert to medication errors, because of their greater awareness of patient medication outcomes. [8]

In the total patient care system (or modified primary nursing), the responsibility aspect of primary nursing is not implemented. However RN's do still provide more patient care than under team nursing, and have less supervisory duties over other caregivers. [14]

Myths and facts about primary nursing

The following table explores contrasting perspectives on primary nursing [15]

Myths about primary nursingFacts about primary nursing
Primary nursing requires an all-RN staff.Primary nursing can be implemented with the available staff—it does not require special staff, nor does it require an all-RN staff. Licensed practical nurses, nursing assistants, and other team members play vital roles in meeting the needs of the patient and his or her family.
The primary nurse does all of the bedside care.The essence of the primary nurse's role is the acceptance of responsibility, authority, and accountability for decisions about patient care. It is not about the primary nurse “doing it all.”

It is simply not practical for the primary nurse to complete all aspects of care. Obvious barriers to singular care by a primary nurse include shortened length of patient stay; escalating patient acuity levels; complex, multifaceted care requirements, and the cyclical nursing shortage. If the primary nurse were doing all of the bedside care, he or she would not be able to assume responsibility for planning and coordinating the patient's care.

Primary nursing eliminates teamwork. Everyone works individually and therefore is not aware of patients other than their own. In a primary nursing model, care providers do not help each other.Teamwork is critical to the primary nursing care delivery system. It has been demonstrated that the best utilization of ancillary staff is in relationship with one RN—(at least within a given shift)—not assigned to help many. However, a general culture of “helpfulness” based on a shared commitment to all patients and team members is necessary to achieve consistently safe, quality care.

Primary nursing supports collaborative interdisciplinary practice through communication and coordination.

Complex scheduling requirements prohibit continuity of the nurse-patient relationship central to the primary nurse model.Clinical staff report a 25% reduction in work redundancy due to day-to-day continuity of care. They also report a perceived increase in productivity through more consistent co-worker assignments. The key to achieving these results is to find creative methods to schedule nurses with continuity of care as the priority. For example, if a patient's anticipated length of stay is three days, schedule nurses three consecutive days.

History

Primary nursing is a return to the relationship between the nurse and patient being primary, with the nurse bringing all of her professional knowledge and expertise to her care of the patient. [16]

In the 1920s and earlier, nearly all nursing was home care nursing, in which the nurse alone managed the patient's care. Hospitals trained nurses, and those student nurses provided the care in hospitals. Once the student nurse graduated and became a professional nurse, they would be on their own professionally, managing themselves as a business with clients who required care at home. [6] [16] In World War II, registered nurses (RN's) were drawn into care of the wounded. The staffing available to hospitals was limited to Licensed Practical Nurses (LPN's) and Nurses Aides, so the functional model of nursing was implemented. In functional nursing, each person is assigned tasks limited by their qualifications. [3] After the war, hospitals were built all over the US to continue to provide care to the wounded, and expand the health of the population. Functional nursing remained in place as demand for nurses constantly was greater than the supply of nurses, so the work was assigned out to various roles: orderlies, technicians, nursing assistants, practical nurses, and aides - and the Registered Nurse had oversight over all of them, rarely seeing a patient themselves. [12] Nursing dissatisfaction and turnover was a continual problem throughout the 1950s and 1960s. The return of primary nursing started in 1969 on Unit 32 at the University of Minnesota Hospital. [6]

The first seminar presenting primary nursing to the nursing community took place in 1970, and the first article was published that same year in Nursing Forum. [17] A second article, "A Dialogue on Primary Nursing", was published in the journal Nursing Forum in October 1970. [18] Throughout the 1970s, hospitals started to see the benefits of a primary nursing care delivery system to patients and nurses. In the Twin Cities, hospitals that implemented primary nursing in the 1970s included Hennepin County Medical Center, United Hospital, Bethesda Lutheran Medical Center, the Veterans Administration hospital and the University Hospital. [12] St. Alexius implemented primary nursing in the early 1980s, crediting it with improved outcomes. [13] The nursing staffs at Boston Beth Israel led by Joyce Clifford and Evanston Hospital led by June Werner were early adopters of primary nursing and were recognized for their outstanding work in fully implementing this professional nursing model. [5] [19] [20]

Hospitals' attempts to implement primary nursing were hindered by the initially-higher costs of a more professional staff. Some hospitals initially implemented a modified version in which responsibilities are moved toward a patient focus. [8]

Implementation

As implementation of primary nursing continued, patients reported satisfaction with the system because care is personalized to them. [6] Hospital-level resistance to primary nursing comes from the difficulty of integrating the primary nursing process within usual hospital processes. [7] Changes required may include the nurse-doctor relationship, staffing patterns and nursing supervision practices. [21] Changes are also required to the technical support systems underlying nursing practice. [22] Marie Manthey asserts that a nursing system can support either professional (nursing) values or bureaucratic (hospital) values as it either focuses on caring for people or tending to the needs of an organization. “Primary nursing is a delivery system for nursing at the station level that facilitates professional nursing practice despite the bureaucratic nature of hospitals. The practice of any profession is based on an independent assessment of a client’s needs which determines the kind and amount of service to be rendered: services in bureaucracies are usually delivered according to routine pre-established procedures without sensitivity to variations in needs.” [23] Manthey also stated that primary nursing is sometimes rejected because the nursing leader is afraid of losing authority. [4]

The implementation of primary nursing outside of the U.S. started in England, where the term 'named nurse' was used in the National Health Service. John Major announced the Patient's Charter in 1991, one component of which was that "a named qualified nurse, midwife, or health visitor .. will be responsible for your nursing or midwifery care." In making this policy change, he stressed that Nursing was being recognized as a key component of medicine, that well-trained nurses' greater responsibilities were a benefit for the health system and for patients. While the Royal College of Nursing supported this greater role for nursing, cost challenges were also acknowledged. [24] Stephen Wright at Tameside promoted primary nursing's benefits, while also acknowledging the challenges. The benefits Wright identified of primary nursing include reduced patient complaints, fewer medical complications, and less staff absenteeism. The discomfort of doctors working with different primary nurses, rather than one specific head nurse/ward sister is a challenge. Also, for the primary nurse, taking responsibility for the patient's care from admission to discharge requires an adequate support system. Wright said, "It can be pretty scary if you are totally responsible for a patient's care. The bus stops with you." Wright also stressed the need for adequate funding of the new system. [7] Imperfect conditions meant that at times the ward sister (similar to Head Nurse in the U.S.) was treated as a primary nurse in some cases, meaning that Patient was given her name as their nurse. The Royal College of Nursing stated that since the named nurse concept meant "qualified staff having responsibility for designated patients", the ward sister assignment as named nurse was not realistic. [25] Possible cost savings to support the hiring of additional qualified nurses were identified to include reducing shift change from two hours down to one, reducing supervision costs, and moving clerical and housekeeping tasks from nursing to other hospital staff members. [26]

In the 1990s, industry consultants led a movement of hospitals into restructuring and re-engineering in the name of cost-cutting, that had the effect of reducing professional nursing autonomy and judgment by use of multi-skilled team members. The term primary nursing fell out of use, and the concepts were modified. [27] Other changes included de-emphasis of the nurse-patient relationship. [14] This had a negative effect on nursing satisfaction with the care they were able to provide to patients. [28]

In the UK, hospital restructuring had the effect of spreading skilled work among a wider variety of staff. This 'changing skill mix' had the effect of increasing the managerial, medical and therapeutic work of nursing, and assigning bedside care to non-nursing staff. This grew out of 'total patient care' which involved nurses taking on additional clinical roles such as occupational therapy tasks, their work load increased accordingly. Nurses reported being concerned about qualitative differences in patient care that weren't being measured, as well as increased pressure and uncertainty due to extensive changes. [29]

Current terminology for this practice model - 'Relationship-Based Care' - applies the original concepts of Primary Nursing to all functions and relationships within the hospital setting. [30]

See also

Further reading

Notes

  1. ↑ A California Hospital Association study noted that 50% of nurses quit each year because of dissatisfaction with the way they are required to practice nursing. [10]
  2. ↑ "This radical change in care delivery came about when a colleague, Pat Robertson (nursing supervisor) and I (assistant director of nursing) held an evening meeting with nursing staff and leaders at [my] home. This was an unprecedented and radical action—to invite staff nurses and leaders to come together to figure out how to improve patient care and the work environment itself. The nurses told stories about attempts to implement [care delivery systems like] Primary Nursing elsewhere in the United States, and we discussed how it could happen in our organization. Our message to the staff that night was that they have the ability to influence their own practice and how it will look.” [11]

Related Research Articles

A nursing home is a facility for the residential care of older people, senior citizens, or disabled people. Nursing homes may also be referred to as care homes, skilled nursing facilities (SNF) or long-term care facilities. Often, these terms have slightly different meanings to indicate whether the institutions are public or private, and whether they provide mostly assisted living, or nursing care and emergency medical care. Nursing homes are used by people who do not need to be in a hospital, but cannot be cared for at home. The nursing home facility nurses have the responsibilities of caring for the patients' medical needs and also the responsibility of being in charge of other employees, depending on their ranks. Most nursing homes have nursing aides and skilled nurses on hand 24 hours a day.

Nursing theory is defined as "a creative and conscientious structuring of ideas that project a tentative, purposeful, and systematic view of phenomena". Through systematic inquiry, whether in nursing research or practice, nurses are able to develop knowledge relevant to improving the care of patients. Theory refers to "a coherent group of general propositions used as principles of explanation".

Psychiatric nursing or mental health nursing is the appointed position of a nurse that specialises in mental health, and cares for people of all ages experiencing mental illnesses or distress. These include: neurodevelopmental disorders, schizophrenia, schizoaffective disorder, mood disorders, addiction, anxiety disorders, personality disorders, eating disorders, suicidal thoughts, psychosis, paranoia, and self-harm.

A licensed practical nurse (LPN), in much of the United States and Canada, is a nurse who cares for people who are sick, injured, convalescent, or disabled. In the United States, LPNs work under the direction of physicians, mid-level practitioners, and may work under the direction of registered nurses depending on their jurisdiction.

Team nursing is a system of integrated care that was developed in 1950s directed by Eleanor Lambertson at Teachers College, Columbia University in New York, NY. Because the functional method received criticism, a new system of nursing was devised to improve patient satisfaction. “Care through others” became the hallmark of team nursing. It was developed in an effort to decrease the problems associated with the functional model of nursing care. Many people felt that, despite a continued shortage of professional nursing staff, a patient care delivery model had to be developed that reduced the fragmented care that accompanies functional nursing.

<span class="mw-page-title-main">Nurse practitioner</span> Mid-level medical provider

A nurse practitioner (NP) is an advanced practice registered nurse and a type of mid-level practitioner. NPs are trained to assess patient needs, order and interpret diagnostic and laboratory tests, diagnose disease, formulate and prescribe medications and treatment plans. NP training covers basic disease prevention, coordination of care, and health promotion. One study found that although reasons for referrals to specialists are similar for both physicians and NPs, the quality of documentation in the referrals may be lower for NPs.

A clinical nurse specialist (CNS) is an advanced practice nurse who can provide advice related to specific conditions or treatment pathways. According to the International Council of Nurses (ICN), an Advanced Practice Nurse is a registered nurse who has acquired the expert knowledge base, complex decision-making skills and clinical competencies for expanded practice, the characteristics of which are shaped by the context and/or country in which s/he is credentialed to practice. Clinical Nurse Specialists are registered nurses who have had graduate level nursing preparation at the master's or doctoral level as a CNS. They are clinical experts in evidence-based nursing practice within a specialty area, treating and managing the health concerns of patients and populations. The CNS specialty may be focused on individuals, populations, settings, type of care, type of problem, or diagnostic systems subspecialty. CNSs practice autonomously and integrate knowledge of disease and medical treatments into the assessment, diagnosis, and treatment of patients' illnesses. These nurses design, implement, and evaluate both patient–specific and population-based programs of care. CNSs provide leadership in the advanced practice of nursing to achieve quality and cost-effective patient outcomes as well as provide leadership of multidisciplinary groups in designing and implementing innovative alternative solutions that address system problems and/or patient care issues. In many jurisdictions, CNSs, as direct care providers, perform comprehensive health assessments, develop differential diagnoses, and may have prescriptive authority. Prescriptive authority allows them to provide pharmacologic and nonpharmacologic treatments and order diagnostic and laboratory tests in addressing and managing specialty health problems of patients and populations. CNSs serve as patient advocates, consultants, and researchers in various settings.

Case management is a managed care technique within the health care coverage system of the United States. It involves an integrated system that manages the delivery of comprehensive healthcare services for enrolled patients. Case managers are employed in almost every aspect of health care and these employ different approaches in the control of clinical actions.

<span class="mw-page-title-main">Critical care nursing</span>

Critical care nursing is the field of nursing with a focus on the utmost care of the critically ill or unstable patients following extensive injury, surgery or life-threatening diseases. Critical care nurses can be found working in a wide variety of environments and specialties, such as general intensive care units, medical intensive care units, surgical intensive care units, trauma intensive care units, coronary care units, cardiothoracic intensive care units, burns unit, paediatrics and some trauma center emergency departments. These specialists generally take care of critically ill patients who require mechanical ventilation by way of endotracheal intubation and/or titratable vasoactive intravenous medications.

<span class="mw-page-title-main">Gerontological nursing</span> Specialty of nursing pertaining to older adults

Gerontological nursing is the specialty of nursing pertaining to older adults. Gerontological nurses work in collaboration with older adults, their families, and communities to support healthy aging, maximum functioning, and quality of life. The term gerontological nursing, which replaced the term geriatric nursing in the 1970s, is seen as being more consistent with the specialty's broader focus on health and wellness, in addition to illness.

<span class="mw-page-title-main">University of South Florida College of Nursing</span>

The University of South Florida College of Nursing is one of 14 colleges at the University of South Florida. The college has three campuses: Tampa, St. Petersburg, and Sarasota-Manatee.

A registered psychiatric nurse (RPN) specialises in a field of nursing that focuses on the mental health of patients. Psychiatric nurses assist the interdisciplinary team in the assessment and treatment of the patient's psychiatric illness and symptoms. They treat a variety of mental health disorders such as bipolar, depression, schizophrenia, anxiety, substance abuse addiction and eating disorders such as bulimia and anorexia. However, they do not diagnose the patient, this is the responsibility of a qualified psychologist or a psychiatric doctor. Psychiatric nurses are in charge of dispensing medication and the overall care of patients. Registered psychiatric nurses work under the supervision of doctors’ and they practice within the health care industry, mostly in mental health clinics, outpatient facilities, mental health agencies, long-term care centres or hospitals.

<span class="mw-page-title-main">Nursing</span> Health care system profession

Nursing is a profession within the healthcare sector focused on the care of individuals, families, and communities so they may attain, maintain, or recover optimal health and quality of life. Nurses can be differentiated from other healthcare providers by their approach to patient care, training, and scope of practice. Nurses practice in many specialties with differing levels of prescription authority. Nurses comprise the largest component of most healthcare environments; but there is evidence of international shortages of qualified nurses. Nurses collaborate with other healthcare providers such as physicians, nurse practitioners, physical therapists, and psychologists. There is a distinction between nurses and nurse practitioners; in the U.S., the latter are nurses with a graduate degree in advanced practice nursing, and are permitted to prescribe medications unlike the former. They practice independently in a variety of settings in more than half of the United States. Since the postwar period, nurse education has undergone a process of diversification towards advanced and specialized credentials, and many of the traditional regulations and provider roles are changing.

Ambulatory care nursing is the nursing care of patients who receive treatment on an outpatient basis, ie they do not require admission to a hospital for an overnight stay. Ambulatory care includes those clinical, organizational and professional activities engaged in by registered nurses with and for individuals, groups, and populations who seek assistance with improving health and/or seek care for health-related problems. The American Academy of Ambulatory Care Nursing (AAACN) describes ambulatory care nursing as a comprehensive practice which is built on a broad knowledge base of nursing and health sciences, and applies clinical expertise rooted in the nursing process.

<span class="mw-page-title-main">Nursing in Canada</span> Overview of nursing in Canada

Nurses in Canada practise in a wide variety of settings, with various levels of training and experience. They provide evidence-based care and educate their patients about health and disease.

Family-centered care or Relationship-Centered Care is one of four approaches that provides an expanded view of how to work with children and families. Family-centered service is made up of a set of values, attitudes, and approaches to services for children with special needs and their families. In some family-centered settings such as the Hasbro Children's Partial Hospital Program, medical and psychiatric services are integrated to help teach parents and children methods to treat illness and disease. Family-centered service recognizes that each family is unique; that the family is the constant in the child's life; and that they are the experts on the child's abilities and needs. The family works with service providers to make informed decisions about the services and supports the child and family receive. In family-centered service, the strengths and needs of all family members are considered.

Perioperative nursing is a nursing specialty that works with patients who are having operative or other invasive procedures. Perioperative nurses work closely with surgeons, anaesthesiologists, nurse anaesthetists, surgical technologists, and nurse practitioners. They perform preoperative, intraoperative, and postoperative care primarily in the operating theatre.

Marie Schuber Manthey is an American nurse, author, and entrepreneur. She is recognized as one of the originators of Primary Nursing, an innovative system of nursing care delivery.

Creative Health Care Management (CHCM) is a private U.S. corporation, which provides consultation and training in the health care sector. CHCM is based in Bloomington, Minnesota. Founded in 1982 by Marie Manthey, it was originally called Creative Nursing Management. The name change to CHCM was in recognition of the systemic nature of change.

<span class="mw-page-title-main">June Werner</span> American nursing executive and educator

Elizabeth June Werner was an American nursing executive and educator. She was chair of the department of nursing for 19 years at Evanston Hospital, Illinois, and retired in 1990 as chairperson emerita. During this period she launched the nation's first primary nursing model, transforming the relationship between patients and their caregivers. She also formalized mentoring and professionalized the nursing staff.

References

  1. ↑ "Primary nursing".
  2. 1 2 3 4 May, Deanna (February 12, 1995). "Matters of the heart – Primary care nursing instituted at Ball Hospital". The Star Press . Muncie, Indiana. p. 6B.
  3. 1 2 3 Berger, Tom (September 26, 1978). "Hospital makes circle – back to primary nursing". Wausau Daily Herald . Wausau, Wisconsin. p. 3.
  4. 1 2 3 Hall, Dan (May 7, 1977). "Primary Nursing Improves Patient Care". The Cincinnati Enquirer . Cincinnati, Ohio. Associated Press. p. B-10.
  5. 1 2 Wyman, Anne (November 14, 1983). "Health Care: 'One-on-One' nursing – New system strives to make medical care more personal". The Boston Globe . Boston, Massachusetts. pp. 41, 43.
  6. 1 2 3 4 5 6 Barnett, Barbara (March 21, 1981). "Primary Nursing is an old concept gaining new life". The Charlotte News . Charlotte, North Carolina. p. 5C.
  7. 1 2 3 Clouston, Erlend (September 20, 1991). "Primary Nursing 'needs more time and cash'". The Guardian . London. p. 2.
  8. 1 2 3 4 Naunton, Ena (June 13, 1979). "Time for People: That's the New Look in Nursing Care". Miami Herald . Miami, Florida. p. B1.
  9. ↑ Ciske, Karen L. (1979). "Accountability: The Essence of Primary Nursing". The American Journal of Nursing . 79 (5): 891–894. doi:10.2307/3462288. JSTOR   3462288. PMID   255060.
  10. 1 2 Scheibe, Donna (November 12, 1978). "Change in Nursing Seen as Key to Care and Costs: Each Patient is Assigned to Specific Nurse; Hospital says Program Reduces Turnover life". Los Angeles Times . Los Angeles, California. p. 7.
  11. 1 2 Koloroutis, Mary (2004). Relationship-Based Care: A Model for Transforming Practice . Minneapolis, Minnesota: Creative HealthCare Management. p.  165. ISBN   9781886624191.
  12. 1 2 3 Wisner, Jan (July 17, 1978). "Primary Nursing – Putting nurses back at the bedsides help remove patients from the 'assembly line'". Minneapolis Star . Minneapolis, Minnesota. p. 1B.
  13. 1 2 Herzog, Karen (October 18, 1994). "Hospital's nursing method bonds patients with nurses". The Bismarck Tribune . Bismarck, North Dakota. p. 8A.
  14. 1 2 Norrish, Barbara R.; Rundall, Thomas G. (2001). "Hospital Restructuring and the Work of Registered Nurses". Milbank Quarterly . 79 (1): 55–79, 2 p preceding VI. doi:10.1111/1468-0009.00196. JSTOR   3350581. PMC   2751180 . PMID   11286096.
  15. ↑ Koloroutis, Mary (2004). Relationship-Based Care: A Model for Transforming Practice . Minneapolis, Minnesota: Creative HealthCare Management. p.  172. ISBN   9781886624191.
  16. 1 2 Cramer, Rodger (November 10, 1983). "Nursing expert pushes return to creative, primary nurse care". The Marshall News Messenger . Marshall, Texas. p. 5A.
  17. ↑ Manthey, Marie; Ciske, Karen; Robertson, Patricia; Harris, Isobel (1970). "Primary nursing: A return to the concept of "my nurse" and "my patient". Nursing Forum. 9 (1): 65–84. doi: 10.1111/j.1744-6198.1970.tb00442.x . PMID   5199523.
  18. ↑ Manthey, Marie; Kramer, Marlene (1970). "A dialogue on primary nursing". Nursing Forum. 9 (4): 356–379. doi: 10.1111/j.1744-6198.1970.tb01048.x . PMID   5205118.
  19. ↑ Marquard, Bryan (October 28, 2011). "Joyce Clifford, changed how nurses work with patients". The Boston Globe . Boston, Massachusetts. p. B13.
  20. ↑ "Werner, Elizabeth June". The Chicago Tribune . Chicago, Illinois. June 4, 2015. p. TAB-60.
  21. ↑ Birnbaum, Dee; Sommers, Mark John (1988). "Actor/Task Incongruity and Nurses' Work Attitudes". Journal of Health and Human Resources Administration. 10 (4): 351–360. JSTOR   25780333. PMID   10288710.
  22. ↑ Shukla, Ramesh K. (1983). "Technical and Structural Support Systems and Nurse Utilization: Systems Model". Inquiry. 20 (4): 381–389. JSTOR   29771600. PMID   6229489.
  23. ↑ Manthey, Marie (2002). The Practice of Primary Nursing. Minneapolis, Minnesota: Creative HealthCare Management. p. 1. ISBN   9781886624177.
  24. ↑ Brindle, David (September 18, 1991). "Patients promised personal care". The Guardian . London. p. 1.
  25. ↑ Brindle, David (March 11, 1993). "Health chiefs clash on charter". The Guardian . London. p. 2.
  26. ↑ Brindle, David (December 4, 1991). "Auditors say efficiency savings could fund 6,700 extra nurses". The Guardian . London. p. 4.
  27. ↑ Aiken, Linda H.; Sloane, Douglas M. (1997). "Effects of Specialization and Client Differentiation on the Status of Nurses: The Case of AIDS". Journal of Health and Social Behavior . 38 (53): 203–222. doi:10.2307/2955367. JSTOR   2955367. PMID   9343961.
  28. ↑ Rundell, Thomas G.; Startkweather, D.B.; Norrish, Barbara R. (1998). After Restructuring: Emplowerment Strategies at Work in America's Hospitals. San Francisco, California: Jossey-Bass. ISBN   9780787940294.
  29. ↑ Adams, Ann (2000). "Skill-Mix Changes and Work Intensification in Nursing". Work, Employment & Society . 14 (3): 541–555. doi:10.1177/09500170022118563. JSTOR   23747599.. S2CID   154353913.
  30. ↑ Falter, Betty (April–June 2006). "Relationship-Based Care: A Model for Transforming Practice". Nursing Administration Quarterly. Vol. 30, no. 2. Retrieved March 6, 2020.
This page is based on this Wikipedia article
Text is available under the CC BY-SA 4.0 license; additional terms may apply.
Images, videos and audio are available under their respective licenses.