A retail clinic is a category of walk-in clinic located in retail stores, supermarkets and pharmacies that treat uncomplicated minor illnesses and provide preventative health care services. They are sometimes called "retail-based clinics," "convenient care clinics," or "nurse-in-a-box." Retail clinics in the United States are usually staffed by physician assistants (PAs) or nurse practitioners (NPs) and do not necessarily have a physician physically available onsite. [1] Some, however, are staffed by physicians.
As of December 2015, there are more than 2,000 retail clinics located in 41 states and Washington, DC in the United States. [2] Retail clinics are staffed by physician assistants, or nurse practitioners and most are open seven days a week – twelve hours a day during the workweek and eight hours a day on the weekend. [3] To date, retail clinics have provided care through more than 35 million patient visits and have the capacity to provide care through over 10 million patient visits per year. It is estimated that the number of retail clinics will increase dramatically in the near future, with the total number of clinics surpassing 2,800 by 2017. [4]
A major driver of the walk-in clinic growth trend is the focus on cost. As more patients with higher deductibles seek out care options, the reduced cost of retail settings is a viable option for routine care. For example, according to one analysis, the typical cost of diagnosing an earache was $59 at a retail or walk-in provider, $95 in doctor's office, $135 at urgent care, $184 in an emergency room. [5] [Dead link]
A 2015 Report released by Manatt and the Robert Wood Johnson Foundation, Building a Culture of Health: The Value Proposition of Retail Clinics, finds that consumer demand for clinics is growing and the potential for future success is substantial. Among the major reasons why consumers choose to receive care at retail clinics are convenient hours, not needing to make an appointment to be seen by a provider, convenient location, and lower costs of services. [6] Research has shown that the quality of the care received at retail clinics is comparable to, if not better than when the same care is provided in more traditional settings such as doctor's offices and emergency departments. [7] One of the strongest indicators of retail health's expanding role in the healthcare landscape is the increasing number of partnerships between clinics and hospitals and health systems. To date, there are more than 100 of these partnerships throughout the country and this number is expected to grow. [8]
Most retail clinics in the United States treat adults and children over the age of 18 months. Retail clinics treat common family illnesses, such as:
Some retail clinics in the United States provide physical therapy with a specialist.
Retail clinics also provide preventative care, including health screenings, vaccinations, and physical exams. They may serve as sample collection points for blood, urine and feces for laboratory tests, which are then sent to external labs.
By definition, retail clinics offer a more narrow range of services (usually limited to 25 - 30 of the most common diagnoses) than are offered in traditional primary care offices. [9] This limited scope of services is seen in both nurse practitioner and physician-staffed retail clinics, and is an integral part of the retail clinic model. [10]
Retail clinics in the United States are usually staffed by Physician Assistants (PAs), Nurse Practitioners (NPs) or other advanced practice nurses. [11] Some retail clinics are staffed by Physician Assistants (PAs). [12]
Physician Assistants are health care professionals licensed to practice medicine. Physician Assistants may or may not be required to collaborate with physicians depending on the legislation in the jurisdiction in which the Physician Assistant practices. [13] With appropriate training and supervision, PAs provide health care that is similar in quality to that of a primary care physician. [14]
Nurse Practitioners are registered nurses with advanced education and training who provide a defined scope of health care services. NPs engage in health promotion, patient evaluation, treatment, diagnosis, education, counseling, case management and coordination of care. One study found that patients of advanced practice nurses had close outcomes to patients of primary care physicians and physician assistants. [15]
Below are the top retail clinic operators in the United States and the number of clinics that they operate as of November 2015: [16]
Clinic Brand | Host Retailer | # of Clinics |
---|---|---|
MinuteClinic | CVS | 1019 |
Healthcare Clinic at Select Walgreens (formerly TakeCare Clinic) | Walgreens | 440 |
The Little Clinic | Kroger, Fry's, King Soopers, Dillons | 190 |
Target Clinic | Target | 78 |
RediClinic | H-E-B Stores | 46 |
FastCare | Walmart, Giant Eagle, ShopRite | 25 |
Baptist Express Care at Walmart | Walmart | 18 |
Walmart Care Clinic | Walmart | 17 |
Aurora QuickCare | Walmart | 10 |
Lindora Health Clinics | RiteAid | 7 |
The Convenient Care Association (CCA) is the national trade association that represents the industry to sustain its growth and share best practices and standards of operation. [17]
A respiratory therapist is a specialized healthcare practitioner trained in critical care and cardio-pulmonary medicine in order to work therapeutically with people suffering from acute critical conditions, cardiac and pulmonary disease. Respiratory therapists graduate from a college or university with a degree in respiratory therapy and have passed a national board certifying examination. The NBRC is the not-for-profit organization responsible for credentialing the seven areas of Respiratory Therapy in the United States.
An emergency department (ED), also known as an accident & emergency department (A&E), emergency room (ER), emergency ward (EW) or casualty department, is a medical treatment facility specializing in emergency medicine, the acute care of patients who present without prior appointment; either by their own means or by that of an ambulance. The emergency department is usually found in a hospital or other primary care center.
Health care, health-care, or healthcare is the maintenance or improvement of health via the prevention, diagnosis, treatment, recovery, or cure of disease, illness, injury, and other physical and mental impairments in people. Health care is delivered by health professionals and allied health fields. Medicine, dentistry, pharmacy, midwifery, nursing, optometry, audiology, psychology, occupational therapy, physical therapy, athletic training and other health professions are all part of health care. It includes work done in providing primary care, secondary care, and tertiary care, as well as in public health.
A physician assistant in the United States, Canada and other select countries or physician associate in the United Kingdom (PA) is an Advanced Practice Provider (APP). PAs are medical professionals who diagnose illness, develop and manage treatment plans, prescribe medications, and often serve as a patient’s principal healthcare provider. With thousands of hours of medical training, PAs are versatile and collaborative. PAs practice in every state and in every medical setting and specialty, improving healthcare access and quality.
Primary care is the day-to-day healthcare given by a health care provider. Typically this provider acts as the first contact and principal point of continuing care for patients within a healthcare system, and coordinates other specialist care that the patient may need. Patients commonly receive primary care from professionals such as a primary care physician, a physician assistant, nurse practitioner. In some localities, such a professional may be a registered nurse, a pharmacist, a clinical officer, or an Ayurvedic or other traditional medicine professional. Depending on the nature of the health condition, patients may then be referred for secondary or tertiary care.
A clinic is a health facility that is primarily focused on the care of outpatients. Clinics can be privately operated or publicly managed and funded. They typically cover the primary care needs of populations in local communities, in contrast to larger hospitals which offer more specialised treatments and admit inpatients for overnight stays.
Family medicine (FM), formerly family practice (FP), is a medical specialty devoted to comprehensive health care for people of all ages. The specialist is named a family physician or family doctor. In Europe, the discipline is often referred to as general practice and a practitioner as a general practice doctor or GP. This name emphasizes the holistic nature of this speciality, as well as its roots in the family. Family practice is a division of primary care that provides continuing and comprehensive health care for the individual and family across all ages, genders, diseases, and parts of the body. Family physicians are often primary care physicians. It is based on knowledge of the patient in the context of the family and the community, emphasizing disease prevention and health promotion. According to the World Organization of Family Doctors (WONCA), the aim of family medicine is to provide personal, comprehensive, and continuing care for the individual in the context of the family and the community. The issues of values underlying this practice are usually known as primary care ethics.
Urgent care is a category of walk-in clinic in the United States focused on the delivery of ambulatory care in a dedicated medical facility outside of a traditional emergency department. Urgent care centers primarily treat injuries or illnesses requiring immediate care but not serious enough to require an emergency department (ED) visit. Urgent care centers are distinguished from similar ambulatory healthcare centers such as emergency departments and convenient care clinics by their scope of conditions treated and available facilities on-site.
A paramedic is a healthcare professional, providing pre-hospital assessment and medical care to people with acute illnesses or injuries. In Canada, the title paramedic generally refers to those who work on land ambulances or air ambulances providing paramedic services. Paramedics are increasingly being utilized in hospitals, emergency rooms, clinics and community health care services by providing care in collaboration with registered nurses, registered/licensed practical nurses and registered respiratory therapists.
A nurse practitioner (NP) is an advanced practice registered nurse and a type of advanced practice provider. NPs are registered nurses with advanced training with a graduate education that includes skills and expertise to assess patient needs, order and interpret diagnostic and laboratory tests, diagnose disease, formulate, prescribe, and evaluate treatment plans. According to the American Association of Nurse Practitioners, nurse practitioners provide "primary, acute, chronic, and specialty care to patients of all ages", depending on their field of practice.
A health professional may provide health care treatment and advice based on formal training and experience. The field includes those who work as a physician, surgeon, physician assistant, pharmacist, pharmacy technician, medical assistant, nurse, physical therapist, occupational therapist, dentist, midwife, psychologist, psychiatrist or who perform services in allied health professions. A health professional may also be a public health or community health practitioner.
A walk-in clinic is a medical facility that accepts patients on a walk-in basis and with no appointment required. A number of healthcare service providers fall under the walk-in clinic umbrella including urgent care centers, retail clinics and even many free clinics or community health clinics. Walk-in clinics offer the advantages of being accessible and often inexpensive. It is estimated that there are nearly 11,000 walk-in clinics in America, although it is impossible to calculate an exact number given the variable and ill-defined nature of the category. Urgent care centers make up the largest percentage of walk-in clinics in America with an estimated 9,000 locations nationwide. In fact, consumers often erroneously refer to all walk-in clinics as urgent care centers, and vice versa. Retail clinics are the next most prevalent in the industry with 1,443 locations as of July 1, 2013.
Mid-level practitioners, also called advanced practice providers and non-physician practitioner, are trained health care providers who have a defined scope of practice. This means that they are trained and legally permitted to provide healthcare in fewer situations than physicians but more than other health professionals. For example, a mid-level provider may be trained for and legally permitted to perform some surgical procedures. They have highly variable levels of education and may have a formal credential and accreditation through the licensing bodies in their jurisdictions. They are increasingly being used to render services autonomously, particularly in rural and remote areas, to make up for physician shortages.
Nursing is a profession within the health care sector focused on the care of individuals, families, and communities so they may attain, maintain, or recover optimal health and quality of life. Nurses may be differentiated from other health care providers by their approach to patient care, training, and scope of practice. Nurses practice in many specialties with differing levels of prescription authority. Many nurses provide care within the ordering scope of physicians, and this traditional role has shaped the public image of nurses as care providers. However, nurse practitioners are permitted by most jurisdictions to practice independently in a variety of settings. Since the postwar period, nurse education has undergone a process of diversification towards advanced and specialized credentials, and many of the traditional regulations and provider roles are changing.
MinuteClinic is a division of CVS Health that provides retail clinic services. MinuteClinic was initially started as QuickMedx by Dr. Douglas Smith and his patient Rick Krieger, along with Stephen Pontius in Minneapolis, Minnesota. MinuteClinic has more than 1,100 locations in 33 states and the District of Columbia. MinuteClinic was acquired by CVS in July 2006.
A medical scribe is a person, or paraprofessional, who specializes in charting physician-patient encounters in real time, such as during medical examinations. They also locate information and patients for physicians and complete forms needed for patient care. Depending on which area of practice the scribe works in, the position may also be called clinical scribe, ER scribe or ED scribe, or just scribe. A scribe is trained in health information management and the use of health information technology to support it. A scribe can work on-site or remotely from a HIPAA-secure facility. Medical scribes who work at an off-site location are known as virtual medical scribes.
An adult-gerontology nurse practitioner (AGNP) is a nurse practitioner that specializes in continuing and comprehensive healthcare for adults across the lifespan from adolescence to old age.
Post-Hospitalist Medicine is the discipline concerned with the medical care of patients residing in Post-Acute, Long-Term Care, Rehabilitation and Assisted Living Facilities. The Physicians whose primary professional focus is the post-hospital medical care of these patients are called Post-Hospitalists.
An acute care nurse practitioner (ACNP) is a registered nurse who has completed an accredited graduate-level educational program that prepares them as a nurse practitioner. This program includes supervised clinical practice to acquire advanced knowledge, skills, and abilities. This education and training qualifies them to independently: (1) perform comprehensive health assessments; (2) order and interpret the full spectrum of diagnostic tests and procedures; (3) use a differential diagnosis to reach a medical diagnosis; and (4) order, provide, and evaluate the outcomes of interventions. The purpose of the ACNP is to provide advanced nursing care across the continuum of health care services to meet the specialized physiologic and psychological needs of patients with acute, critical, and/or complex chronic health conditions. This care is continuous and comprehensive and may be provided in any setting where the patient may be found. The ACNP is a licensed independent practitioner and may autonomously provide care. Whenever appropriate, the ACNP considers formal consultation and/or collaboration involving patients, caregivers, nurses, physicians, and other members of the interprofessional team.