Paratransit is the term used in North America, also known by other names such as community transport (UK) for transportation services that supplement fixed-route mass transit by providing individualized rides without fixed routes or timetables. Paratransit services may vary considerably on the degree of flexibility they provide their customers. At their simplest they may consist of a taxi or small bus that will run along a more or less defined route and then stop to pick up or discharge passengers on request. At the other end of the spectrum—fully demand responsive transport—the most flexible paratransit systems offer on-demand call-up door-to-door service from any origin to any destination in a service area. In addition to public transit agencies, paratransit services may be operated by community groups or not-for-profit organizations, and for-profit private companies or operators.
Monterey–Salinas Transit (MST) is a bus service operating in Monterey County, California. Service is primarily to the greater Monterey and Salinas areas, but extends as far south as Paso Robles and Big Sur and as far north as Watsonville and San Jose. Most lines follow a hub-and-spoke system, connecting at hubs in Monterey or Salinas. In 2021, the system had a ridership of 1,690,400, or about 5,200 per weekday as of the first quarter of 2022.
The Delaware Transit Corporation, operating as DART First State, is the only public transportation system that operates throughout the U.S. state of Delaware. DART First State provides local and inter-county bus service throughout the state and also subsidizes commuter rail service along SEPTA Regional Rail's Wilmington/Newark Line serving the northern part of the state. The agency also operates statewide paratransit service for people with disabilities. DART First State is a subsidiary of the Delaware Department of Transportation (DelDOT).
The Kansas City Area Transportation Authority (KCATA) is a public transit agency in metropolitan Kansas City. It operates the Metro Area Express (MAX) bus rapid transit service in Kansas City, Missouri, and 78 local bus routes in seven counties of Missouri and Kansas. In 2021, the system had a ridership of 9,450,800, about 28,600 per weekday as of the first quarter of 2022.
The Southwest Ohio Regional Transit Authority (SORTA) is the public transport agency serving Cincinnati and its Ohio suburbs. The agency provides Metro transit bus service, and Access paratransit service. SORTA replaced the Cincinnati Transit Commission, which operated buses from 1952 to 1973. In 2021, the system had a ridership of 7,591,600, or about 27,100 per weekday as of the first quarter of 2022.
The Denton County Transportation Authority (DCTA) is the transit authority that operates in Denton County, Texas. It operates transit service in three cities within Denton County, as well as the A-train, a regional commuter rail line to Carrollton. In 2021, the system had a ridership of 1,073,900, or about 8,600 per weekday as of the first quarter of 2022.
Johnson County Transit is a public transit operator in Johnson County, Kansas. It is the operator of 13 Local Bus routes in Douglas, Johnson, Miami, and Wyandotte Counties in Kansas and Jackson County in Missouri.
Marin Transit is a public bus agency in Marin County, California, in the United States. Originally formed in 1964 as Marin County Transit District (MCTD), Marin Transit was re-branded on 30 July 2007 and now provides a variety of fixed-route and demand-response services using contractors. In 2021, the system had a ridership of 1,863,300, or about 7,300 per weekday as of the first quarter of 2022.
Demand-responsive transport (DRT), also known as demand-responsive transit, demand-responsive service, Dial-a-Ride transit, flexible transport services, Microtransit or Non-Emergency Medical Transport (NEMT) is a form of shared private or quasi-public transport for groups traveling where vehicles alter their routes each journey based on particular transport demand without using a fixed route or timetabled journeys. These vehicles typically pick-up and drop-off passengers in locations according to passengers needs and can include taxis, buses or other vehicles. Passengers can typically summon the service with a mobile phone app or by telephone; telephone is particularly relevant to older users who may not be conversant with technology.
MetroAccess is a shared-ride public transportation service for individuals in the Washington DC Metropolitan Area who are unable to use fixed-route public transit due to disability. It is managed by the Washington Metropolitan Area Transit Authority (WMATA) and is operated by various companies that contract to provide the service. "Shared ride" means that multiple passengers may ride together in the same vehicle.
The Yuma County Area Transit (YCAT) system is a public transportation system based in Yuma County, Arizona. Since 1990 the agency has grown from a new transit service offering paratransit to the current mix of fixed-route and demand-responsive services serving over 32,000 riders per month, with an annual operating budget of $2.5 million. YCAT is also the local Greyhound Lines agent.
Clermont Transportation Connection (CTC) is a public transportation agency serving Clermont County, Ohio, United States. It operates two fixed transit bus routes, the Dial-A-Ride demand responsive transport service, and paratransit service. The two fixed routes are express routes from suburban areas to Downtown Cincinnati. Three Southwest Ohio Regional Transit Authority bus routes also extend into the county with funding from CTC.
Rock Region Metropolitan Transit Authority, is the largest transit agency in Arkansas. It was formerly known as the Central Arkansas Transit Authority. Rock Region Metro provides public transportation services within Pulaski County, Arkansas, seven days a week.
Pocatello Regional Transit (PRT) is the primary provider of mass transportation in Southeast Idaho and is a department within the City of Pocatello. Transit services being provided by PRT in Idaho Transportation District #5 have been greatly assisted by County and Municipal organizations, Idaho Transportation Department (ITD), and the Federal Transit Administration (FTA). Residents & visitors within the service area are all eligible to ride and the welcome is extended to come & "TAKE YOUR SEAT" on the bus.
SolTrans, officially Solano County Transit, is a Joint Powers Authority that provides public transportation service to the southern Solano County cities of Vallejo and Benicia. SolTrans was established in 2011 and is the result of a merger between Vallejo Transit and Benicia Breeze. In 2021, the system had a ridership of 477,400, or about 1,900 per weekday as of the first quarter of 2022.
The KC Streetcar is a streetcar system in Downtown Kansas City, Missouri. Construction began in May 2014. The system opened for service on May 6, 2016. The KC Streetcar is free to ride, as it is funded by a transportation development district. As of October 2021, the streetcar has had 9.4 million riders since opening in 2016. Extensions north to the waterfront and south to University of Missouri-Kansas City have been funded. The south line is under construction.
BRIDJ is a SaaS platform designed to support ‘demand responsive’ or ‘on demand’ public transport providers. The platform allows a user to optimise an on-road service and digitise work processes, and includes an optimisation engine, traveller app, driver app and client portal. The traveller app allows passengers to book, pay and track a service between two locations within a service area. The optimisation engine consumes pre-planned and real-time bookings and then allocates passengers to the available vehicles to create the optimal trips for the given service objectives. The optimisation engine is designed to handle large numbers of passengers and vehicles of both small capacities and high capacity (6-50+). BRIDJ technology is currently deployed on public transport services in both Sydney and Adelaide, Australia and for transfer services Singapore.
Via Transportation, Inc. is a global public transport, logistics, and Transit Tech company headquartered in New York City. Via was founded in 2012. Via licenses its technology to cities, transportation authorities, school districts, universities, and private organizations to help build their own technology-driven transportation networks. It operates in partnership with over 400 local governments across more than 20 countries globally, including the United States, United Kingdom, Canada, Israel, Germany, France, Australia, New Zealand, Singapore, Japan, Brazil, Finland, Spain, Italy, Switzerland, and the United Arab Emirates.
Bis-Man Transit is the public transportation system in the neighboring cities of Bismarck, North Dakota and Mandan, North Dakota. The scheduled transit bus routes are branded as CAT and operated by the non-profit Bis-Man Transit Board. The Bismarck-Mandan fixed route system is a flag down system, which means a bus can be stopped anywhere along the route, as long as it is not in a no stop zone. Paratransit for those who are unable to use the regular bus under the ADA is provided as well.
Clovis Transit is the bus agency providing public transportation with fixed intra-city routes and dial-a-ride service for Clovis, the second-largest city in Fresno County, California after the neighboring city and county seat, Fresno. Public transportation in Clovis was provided by Fresno Area Express (FAX) until 1979–80, when Clovis began developing its own transportation services. Stageline riders can transfer to FAX, which provides service connecting to Fresno.
