Paratransit or intermediate public transport, is a type of transportation services that supplement fixed-route mass transit by providing individualized rides without fixed routes or timetables. Paratransit services may vary considerably on the degree of flexibility they provide their customers. At their simplest they may consist of a taxi or small bus that will run along a more or less defined route and then stop to pick up or discharge passengers on request. At the other end of the spectrum—fully demand-responsive transport—the most flexible paratransit systems offer on-demand call-up door-to-door service from any origin to any destination in a service area. In addition to public transit agencies, paratransit services may be operated by community groups or not-for-profit organizations, and for-profit private companies or operators.
The Ann Arbor Area Transportation Authority (AAATA), branded as TheRide, is the public transit system serving the Ann Arbor and Ypsilanti area in the U.S. state of Michigan. In fiscal year 2021, the system had a ridership of 1,725,797.
The Rhode Island Public Transit Authority (RIPTA) provides public transportation, primarily buses, in the U.S. state of Rhode Island. The main hub of the RIPTA system is Kennedy Plaza, a large bus terminal in downtown Providence, Rhode Island. Average daily ridership as of the second quarter of 2024 is 43,400. The agency operates 59 fixed-route bus routes and 7 demand-responsive routes, together serving 37 out of 39 Rhode Island municipalities.
Monterey–Salinas Transit (MST) is the public transit system for Monterey County, California. Service is primarily to the greater Monterey and Salinas areas, but extends as far south as Paso Robles and Big Sur and as far north as Watsonville. Most lines follow a hub-and-spoke system, connecting at hubs in Monterey or Salinas. In 2023, the system had a ridership of 2,470,300, or about 9,000 per weekday as of the second quarter of 2024.
The Delaware Transit Corporation, operating as DART First State, is the only public transportation system that operates throughout the U.S. state of Delaware. DART First State provides local and inter-county bus service throughout the state and also funds commuter rail service along SEPTA Regional Rail's Wilmington/Newark Line serving the northern part of the state. The agency also operates statewide paratransit service for people with disabilities. DART First State is a subsidiary of the Delaware Department of Transportation (DelDOT).
The Kansas City Area Transportation Authority (KCATA) is a public transit agency in metropolitan Kansas City. It operates the Metro Area Express (MAX) bus rapid transit service in Kansas City, Missouri, and 78 local bus routes in seven counties of Missouri and Kansas. In 2023, the system had a ridership of 12,006,600, about 39,000 per weekday as of the second quarter of 2024.
The Southwest Ohio Regional Transit Authority (SORTA) is the public transport agency serving Cincinnati and its Ohio suburbs. SORTA operates Metro fixed-route buses, bus rapid transit, microtransit, and paratransit services. SORTA's headquarters are located at the Huntington Building in Cincinnati’s Central Business District. The agency is managed by CEO and General Manager Darryl Haley along with a 13-member board of trustees. In 2023, the system had a ridership of 13,091,500, or about 42,900 per weekday as of the second quarter of 2024.
The Whatcom Transportation Authority (WTA) is the public transit authority of Whatcom County in northwestern Washington, based in the city of Bellingham. It provides bus service on 28 fixed routes, including four branded "GO Lines" with 15-minute frequencies on weekdays. In addition to bus service, the WTA offers paratransit service and a vanpool programs.
Johnson County Transit is a public transit operator in Johnson County, Kansas. It is the operator of 11 local bus routes in Douglas, Johnson, and Wyandotte Counties in Kansas and Jackson County in Missouri.
Marin Transit is a public bus agency in Marin County, California, in the United States. Originally formed in 1964 as Marin County Transit District (MCTD), Marin Transit was re-branded on July 30, 2007 and now provides a variety of fixed-route and demand-response public transportation services. In 2023, the system had a ridership of 2,814,700, or about 9,000 per weekday as of the second quarter of 2024.
Demand-responsive transport (DRT), also known as demand-responsive transit, demand-responsive service, Dial-a-Ride transit, flexible transport services, Microtransit, Non-Emergency Medical Transport (NEMT), Carpool or On-demand bus service is a form of shared private or quasi-public transport for groups traveling where vehicles alter their routes each journey based on particular transport demand without using a fixed route or timetabled journeys. These vehicles typically pick-up and drop-off passengers in locations according to passengers needs and can include taxis, buses or other vehicles. Passengers can typically summon the service with a mobile phone app or by telephone; telephone is particularly relevant to older users who may not be conversant with technology.
MetroAccess is a shared-ride public transportation service for individuals in the Washington DC Metropolitan Area who are unable to use fixed-route public transit due to disability. It is managed by the Washington Metropolitan Area Transit Authority (WMATA) and is operated by various companies that contract to provide the service. "Shared ride" means that multiple passengers may ride together in the same vehicle.
The Yuma County Area Transit (YCAT) system is a public transportation system based in Yuma County, Arizona. Since 1990 the agency has grown from a new transit service offering paratransit to the current mix of fixed-route and demand-responsive services serving over 32,000 riders per month, with an annual operating budget of $2.5 million. YCAT is also the local Greyhound Lines agent.
Victor Valley Transit Authority (VVTA), the second largest transit operator in San Bernardino County, is a transit agency providing bus service in the Victor Valley, California area. In 2023, the system had a ridership of 1,476,600.
Clermont Transportation Connection (CTC) is a public transportation agency serving Clermont County, Ohio, United States. It operates two fixed transit bus routes, the Dial-A-Ride demand responsive transport service, and paratransit service. The two fixed routes are express routes from suburban areas to Downtown Cincinnati. Three Southwest Ohio Regional Transit Authority bus routes also extend into the county with funding from CTC.
Rock Region Metropolitan Transit Authority, is the largest transit agency in Arkansas. It was formerly known as the Central Arkansas Transit Authority. Rock Region Metro provides public transportation services within Pulaski County, Arkansas, seven days a week.
SolTrans, officially Solano County Transit, is a Joint Powers Authority that provides public transportation service to the southern Solano County cities of Vallejo and Benicia. SolTrans was established in 2011 and is the result of a merger between Vallejo Transit and Benicia Breeze. In 2023, the system had a ridership of 954,200, or about 3,700 per weekday as of the second quarter of 2024.
The KC Streetcar is a one-route streetcar system in Downtown Kansas City, Missouri. Construction began in May 2014, and service began on May 6, 2016. The KC Streetcar is part of the Kansas City metropolitan area's integrated public transit brand RideKC, and is operated by the Kansas City Streetcar Authority. It is free to ride, as it is funded by a transportation development district. As of June 2024, the KC Streetcar has had over 14 million rides since its opening in 2016. The initial line is 2.2 miles (3.5 km) long, and construction began in 2022 for extensions north to the riverfront and south to the University of Missouri-Kansas City. In the RideKC system, the KC Streetcar is internally designated as route 601.
BRIDJ is a SaaS platform designed to support 'demand responsive' or 'on demand' public transport providers. The platform allows a user to optimise an on-road service and digitise work processes, and includes an optimisation engine, traveller app, driver app and client portal. The traveller app allows passengers to book, pay and track a service between two locations within a service area. The optimisation engine consumes pre-planned and real-time bookings and then allocates passengers to the available vehicles to create the optimal trips for the given service objectives. The optimisation engine is designed to handle large numbers of passengers and vehicles of both small capacities and high capacity (6-50+). BRIDJ technology is currently deployed on public transport services in both Sydney and Adelaide, Australia and for transfer services Singapore.
Bis-Man Transit is the public transportation system in the neighboring cities of Bismarck, North Dakota and Mandan, North Dakota. The scheduled transit bus routes are branded as CAT and operated by the non-profit Bis-Man Transit Board. The Bismarck-Mandan fixed route system is a flag down system, which means a bus can be stopped anywhere along the route, as long as it is not in a no stop zone. Paratransit is provided for those who are unable to use the regular bus under the ADA.
