Shirine Khoury-Haq (born 1971) is a British and Australian businesswoman, and CEO of The Co-operative Group since August 2022. [1] She is the first female chief executive of the business since the Co-op was founded in 1863. [2] [3] Prior to joining the Co-op in 2019, she was COO of Lloyd's of London. [4]
Khoury-Haq was born in Beirut, Lebanon, [5] and is of Arabic and Turkish heritage. [6] Her father worked in the oil industry, so they lived in several countries growing up. [5] She learned English, French, Spanish, and Portuguese, in addition to her native Turkish language. [5]
She attended high school in Australia, followed by the Australian National University, where she earned a bachelor of commerce degree in accounting and economics. [5] [1] She earned an MBA from Ohio State University and is a US certified public accountant, [7] and holds a postgraduate management diploma from the University of the West of England in Bristol. [1]
Early in her career, Khoury-Haq worked in finance and operations at McDonald's, and was responsible for improving sales and profitability at 160 restaurants. [5] She then moved to IBM, [8] and was based in the US for three years, followed by six years in the UK. [5]
In 2007, she became group head of operations and UK chief operating officer at Catlin Group, which was then the largest syndicate and managing agent within Lloyd's of London. [5] In 2014, she was appointed COO of Lloyd's of London, where she remained for five years, [4] and implemented a programme to modernise the way that Lloyd's operates, by using technology and hiring people from outside the insurance industry. [5]
Khoury-Haq joined The Co-operative Group in August 2019, [4] serving as chief financial officer and head of the life services division, which sells insurance and provides funeral care and legal services. [8] [3]
In May 2022, she was appointed interim CEO following the departure of Steve Murrells, becoming the group's first female CEO in its 159-year history. [4] She was confirmed as permanent CEO in August 2022. [1] Khoury-Haq is one of only a handful of women CEOs leading FTSE 100 or equivalent businesses in the UK. [6] She earns an annual salary of £750,000, plus a bonus, [2] bringing her total remuneration to over £1 million in recent years. [3]
Khoury-Haq has twin daughters. [9] In 2022, she told The Sunday Times that each of her children would receive a single Christmas gift in solidarity with people experiencing financial difficulties. [2] [10] She lives in Cheshire, England. [1]
A chief operating officer (COO) is an executive in charge of the daily operations of an organization. COOs are usually second-in-command immediately after the CEO, and report directly to them, acting on their behalf in their absence.
Post Office Limited, commonly known as the Post Office, is a retail post office company in the United Kingdom that provides a wide range of postal and non-postal related products including postage stamps, banking, insurance, bureau de change and identity verification services to the public through its nationwide network of around 11,500 post office branches. Most of these branch post offices are run by franchise partners or by independent business people known as subpostmasters; Post Office Limited directly manages the remaining 1%, known as Crown post offices.
The Sunday Trading Act 1994 is an Act of the Parliament of the United Kingdom governing the right of shops in England and Wales to trade on a Sunday. Buying and selling on Sunday had previously been illegal, with exceptions, under the Shops Act 1950.
Lloyd Craig Blankfein is an American investment banker who has served as senior chairman of Goldman Sachs since 2019, and chairman and chief executive from 2006 until the end of 2018. Before leading Goldman Sachs, he was the company's president and chief operating officer (COO) from 2004 to 2006, serving under then-CEO Henry Paulson.
Sir Winfried Franz Wilhelm Bischoff was a German-born British banker who was the chairman of Lloyds Banking Group. He previously served as chairman and interim CEO of Citigroup in 2007. He was succeeded as CEO by Vikram Pandit on 11 December 2007. Bischoff stepped down as chairman on 23 February 2009 and was replaced by Richard Parsons. He had dual British and German citizenship.
Dame Carolyn Julia McCall is a British businesswoman. She previously served as the chief executive of EasyJet from 2010 to 2017.
Andy Hornby is an English businessman, currently chief executive of The Restaurant Group, a British chain of restaurants and public houses.
Co-op is a UK supermarket chain and the brand used for the food retail business of The Co-operative Group, one of the world’s largest consumer co-operatives. As the UK’s fifth largest food retailer, Co-op operates nearly 2,400 food stores. It also supplies products to over 6,000 other stores, including those run by independent co-operative societies, through its wholesale business, Nisa Retail Limited.
Jan Fields is an American business executive, who has served as president of McDonald's USA and who has served on the board of directors for numerous corporations. Fields held every role in the management chain of McDonald's, beginning as a crew member, before becoming the president of McDonald's USA. She was recognized by Forbes Magazine in 2012 as one of the most powerful women in business and she was listed on The Wall Street Journal's 50 Women to Watch list.
Dame Inga Kristine Beale, DBE is a British businesswoman and the former CEO of Lloyd's of London. In June 2018, it was announced that she would be stepping down as CEO of Lloyd's after leading the global insurance and reinsurance market for five years, embedding modernisation and cultural change during her tenure. She has been the president of The British-Swiss Chamber of Commerce since February 2022.
Debra Ann Crew is the president and CEO of Diageo. She is also a board member of Mondelez International, and the former president and chief executive officer of R. J. Reynolds Tobacco Company. She previously held senior management positions at PepsiCo, Mars, Incorporated, and Dreyer's.
Richard John Pennycook was chief executive officer of the Co-operative Group.
Steven Geoffrey Murrells, is a British businessman, the former chief executive of The Co-operative Group, and the former chief executive of Co-op Food. Co-op Food has over 2,800 stores in the UK – at least one in every postal area. It is the sixth largest food retailer in the UK. Co-op Food turns over around £9.5bn, with around 6% of the grocery market.
Anna Jones is a British business woman and entrepreneur who lives in London, UK. Jones is the Co-Founder of AllBright, a Members Club and community that celebrates and connects women at work. She served as CEO of Hearst Magazines, UK between 2014 and 2017.
Christine Holgate is a British-Australian business executive who is the chief executive of Team Global Express, having held similar roles at Australia Post and Blackmores. She was the first woman to be named as the "CEO of the Year" by CEO Magazine, in 2015.
Debbie Crosbie is a British banker, and the chief executive of the Nationwide Building Society since June 2022. She was previously the CEO of TSB Bank from May 2019.
Dame Alison Marie Rose-Slade is a British banker, who was chief executive (CEO) of NatWest Group from November 2019 to July 2023. She became the first woman to lead a major UK lender after leading government investigations into the poor representation of women in business. She was appointed a Dame Commander of the Order of the British Empire in the 2023 Birthday Honours. Later that year, she resigned from her position at NatWest for what she admitted was a "serious error of judgement", after she broke client confidentiality in relation to the closure of Nigel Farage's account.
Pippa Wicks is a British businesswoman, and the former executive director of John Lewis & Partners.
Dame Amanda Jayne Blanc is a Welsh businesswoman who has been the group chief executive officer of Aviva since July 2020. Aviva has 19.2 million customers across the UK, Ireland and Canada, £376 billion of group assets under management and 23,000 people.
Amanda Pritchard is a British healthcare official and public policy analyst who has been the Chief Executive of NHS England since 1 August 2021. Pritchard previously served as chief operating officer of NHS England and as chief executive of NHS Improvement from 2019 to 2021. She was formerly chief executive of Guy's and St Thomas' NHS Foundation Trust from January 2016 to July 2019, having been acting chief executive from October 2015 to January 2016.