The Office of the Small Business Commissioner (OSBC) was established by the UK government in Part 1 of the Enterprise Act, 2016. [1] Secretary of State for Business Greg Clark announced the appointment of Paul Uppal to the newly established post of Small Business Commissioner on 2 October 2017. On 20 December 2017, working with digital agency "dxw digital", an advice and complaints service [2] was launched to help small businesses get paid on time and ensure fair payment practices.
The role of the OSBC is to provide general information and advice to small businesses about payment issues with larger businesses, and direct them to services to help them resolve their payment issues. The Commissioner also offers a complaint service. Supporting the Britain's 5.5 million small businesses is a priority outlined in the UK government’s Industrial Strategy. [3] The Office works across the whole of the UK. [2]
The Small Business Commissioner was established as a non-departmental public body by the Department for Business, Energy and Industrial Strategy. [4] It was announced in a discussion paper issued in July 2015 [5] and was formally proposed for creation within the Enterprise Bill introduced into the UK Parliament in September 2015. [6]
Anna Soubry MP, the Minister of State for Small Business, Industry and Enterprise within the Department for Business, Energy and Industrial Strategy, anticipated that the Small Business Commissioner would 'build the confidence and capabilities of small businesses to help them assert themselves in contractual disputes and negotiate more effectively'. [7]
Under the legislation, the Commissioner:
A proposal to give the commissioner a role in direct mediation between businesses was not pursued as the government did not believe there was sufficient evidence of market failure in relation to mediation services. [7]
Prior to its launch, the Federation of Small Businesses (FSB) described the proposal as 'a step in the right direction'. [9] The Office works with the FSB, Confederation of British Industry and British Chambers of Commerce to promote timely payment of commercial debts. [10]
On 1 Juny 2021 Liz Barclay, a broadcaster and former consumer advisor replaced interim Commissioner Philip King as the Commissioner. [11]
The parliamentary committees of the United Kingdom are committees of the Parliament of the United Kingdom. Each consists of a small number of Members of Parliament from the House of Commons, or peers from the House of Lords, or a mix of both, appointed to deal with particular areas or issues; most are made up of members of the Commons. The majority of parliamentary committees are select committees. The remit of these committees vary depending on whether they are committees of the House of Commons or the House of Lords.
The Federal Mediation and Conciliation Service (FMCS), founded in 1947, is an independent agency of the United States government, and the nation's largest public agency for dispute resolution and conflict management, providing mediation services and related conflict prevention and resolution services in the private, public, and federal sectors. FMCS is tasked with mediating labor disputes around the country; it provides training and relationship development programs for management and unions as part of its role in promoting labor-management peace and cooperation. The Agency also provides mediation, conflict prevention, and conflict management services outside the labor context for federal agencies and the programs they operate. The FMCS headquarters is located in Washington, D.C., with other offices across the country.
Business-to-business is a situation where one business makes a commercial transaction with another. This typically occurs when:
The Advisory, Conciliation and Arbitration Service (Acas) is a non-departmental public body of the Government of the United Kingdom. Its purpose is to improve organisations and working life through the promotion and facilitation of strong industrial relations practice. Acas provides employment law and employment relations advice for employers and employees through its website and helpline. It also offers dispute resolution services such as arbitration or mediation, although the service is perhaps best known for its collective conciliation function – that is resolving disputes between groups of employees or workers, often represented by a trade union, and their employers.
Employment tribunals are tribunal public bodies in England and Wales and Scotland which have statutory jurisdiction to hear many kinds of disputes between employers and employees. The most common disputes are concerned with unfair dismissal, redundancy payments and employment discrimination. The tribunals are part of the UK tribunals system, administered by the HM Courts and Tribunals Service and regulated and supervised by the Administrative Justice and Tribunals Council.
To name and shame is to "publicly say that a person, group or business has done something wrong". It is a form of public shaming used to rally popular opinion against and, in turn, discourage certain kinds of behavior or enterprises. The practice occurs both at the domestic and the international levels, where naming-and-shaming is often used to denounce unfair business practices or human rights violations.
The energy policy of the United Kingdom refers to the United Kingdom's efforts towards reducing energy intensity, reducing energy poverty, and maintaining energy supply reliability. The United Kingdom has had success in this, though energy intensity remains high. There is an ambitious goal to reduce carbon dioxide emissions in future years, but it is unclear whether the programmes in place are sufficient to achieve this objective. Regarding energy self-sufficiency, UK policy does not address this issue, other than to concede historic energy security is currently ceasing to exist.
The New York State Department of Labor is the department of the New York state government that enforces labor law and administers unemployment benefits.
Liz Barclay is a British-based Northern Irish broadcaster, journalist and writer.
The New National Consumer Council, operating as Consumer Futures, was a non-departmental public body and statutory consumer organisation in England, Wales, Scotland, and, for postal services, Northern Ireland. It was established by the Consumers, Estate Agents and Redress Act 2007, and began operations in 2008 by the merging of Postwatch, Energywatch and the Welsh, Scottish and National Consumer Councils under the Consumer Focus brand.
Ombudsmen in Australia are independent agencies who assist when a dispute arises between individuals and industry bodies or government agencies. Government ombudsman services are free to the public, like many other ombudsman and dispute resolution services, and are a means of resolving disputes outside of the court systems. Australia has an ombudsman assigned for each state; as well as an ombudsman for the Commonwealth of Australia. As laws differ between states just one process, or policy, cannot be used across the Commonwealth. All government bodies are within the jurisdiction of the ombudsman.
The Business and Trade Select Committee is a select committee of the House of Commons in the Parliament of the United Kingdom. The remit of the committee is to examine the expenditure, administration and policy of the Department for Business and Trade, and any departmental bodies.
Akwasi Addo Alfred Kwarteng is a British Conservative Party politician who has been the Member of Parliament (MP) for Spelthorne in northern Surrey since May 2010. He was Secretary of State for Business, Energy and Industrial Strategy in the Boris Johnson government from 2021 to 2022, and Chancellor of the Exchequer in the Liz Truss government between September and October 2022.
Business Link was a government-funded business advice and guidance service established in England in 1992. It consisted of an online portal managed by HM Revenue and Customs (HMRC) and a national telephone helpline.
Prompt payment is a commercial discipline which requires businesses to:
Gregory David Clark is a British politician who served as Secretary of State for Levelling Up, Housing and Communities from 7 July 2022 to 6 September 2022. A member of the Conservative Party, he has served as Member of Parliament (MP) for Tunbridge Wells since 2005. He is currently the Chair of the Science and Technology Select Committee.
The Pubs Code etc. Regulations 2016 were introduced by the UK Government as part of the Small Business Enterprise and Employment Act 2015. The code was passed on 14 June 2016 and implemented on 21 July 2016.
The Small Business, Enterprise and Employment Act 2015, also referred to as SBEE, received Royal Assent in March 2015. Its contents include regulatory reform, public sector procurement and company director disqualification issues.
At around £290 billion every year, public sector procurement accounts for around a third of all public expenditure in the UK. EU-based laws continue to apply to government procurement: procurement is governed by the Public Contracts Regulations 2015, Part 3 of the Small Business, Enterprise and Employment Act 2015, and the Public Contracts (Scotland) Regulations of 2015 and 2016. These regulations implement EU law, which applied in the UK prior to Brexit, and also contain rules known as the "Lord Young Rules" promoting access for small and medium enterprise (SMEs) to public sector contracts, based on Lord Young's Review Growing Your Business, published in 2013. In November 2016 an advisory panel of 24 entrepreneurs and business figures was formed to advise the government on purchasing goods and services from SMEs, and a campaign was launched to demonstrate that "government is open for business", with a target of increasing government spending with SMEs to 33% of all third-party public expenditure by 2020.