Emergency medical services (EMS), also known as ambulance services or paramedic services, are emergency services that provide urgent pre-hospital treatment and stabilisation for serious illness and injuries and transport to definitive care. They may also be known as a first aid squad, FAST squad, emergency squad, ambulance squad, ambulance corps, life squad or by other initialisms such as EMAS or EMARS.
A certified first responder is a person who has completed a course and received certification in providing pre-hospital care for medical emergencies. Certified individuals should have received much more instruction than someone who is trained in basic first aid and cardiopulmonary resuscitation (CPR) but they are not necessarily a substitute for more advanced emergency medical care rendered by emergency medical technicians and paramedics. First responders typically provide advanced first aid level care, CPR, and automated external defibrillator (AED) usage. The term "certified first responder" is not to be confused with "first responder", which is a generic term referring to the first medically trained responder to arrive on scene and medically trained telecommunication operators who provide pre-arrival medical instructions as trained Emergency Medical Dispatchers (EMD). Many police officers and firefighters are required to receive training as certified first responders. Advanced medical care is typically provided by EMS, although some police officers and firefighters also train to become emergency medical technicians or paramedics.
The British Red Cross Society is the United Kingdom body of the worldwide neutral and impartial humanitarian network the International Red Cross and Red Crescent Movement. The society was formed in 1870, and is a registered charity with more than 17,200 volunteers and 3,400 staff. At the heart of their work is providing help to people in crisis, both in the UK and overseas. The Red Cross is committed to helping people without discrimination, regardless of their ethnic origin, nationality, political beliefs or religion. Queen Elizabeth II was the patron of the society until her death in 2022, and was replaced by her successor King Charles III, who previously served as president between 2003 and 2024.
St John Ambulance Australia (also known as St John) (SJAA) is a charitable organisation, dedicated to helping people in sickness, distress, suffering or danger. It is part of an international organisation that consists of eight priories that form the Order of St John. The organisation is sometimes incorrectly referred to as "St John's Ambulance" instead of "St John Ambulance".
NSW Ambulance, previously the Ambulance Service of NSW, is an agency of NSW Health and the statutory provider of pre-hospital emergency care and ambulance services in the state of New South Wales, Australia.
The Scottish Ambulance Service is part of NHS Scotland, which serves all of Scotland's population. The Scottish Ambulance Service is governed by a special health board and is funded directly by the Health and Social Care Directorates of the Scottish Government.
St John Ambulance is a charitable non-governmental organisation dedicated to the teaching and practice of first aid and the support of the national emergency response system in England. Along with St John Ambulance Cymru, St John Ambulance Northern Ireland, and St John Scotland, it is one of the four United Kingdom affiliates of the international St John Ambulance movement.
Hato Hone St John is a charitable organisation providing healthcare services to the New Zealand public. The organisation provides ambulance services throughout New Zealand apart from the Greater Wellington Region and Wairarapa, as well as certain other health services.
Emergency medical services in the United Kingdom provide emergency care to people with acute illness or injury and are predominantly provided free at the point of use by the four National Health Services (NHS) of England, Scotland, Wales, and Northern Ireland. Emergency care including ambulance and emergency department treatment is only free to UK residents and a charge may be made to those not entitled to free NHS care.
Emergency medical services in South Africa are a public/private system aimed at the provision of emergency ambulance service, including emergency care and transportation to hospital.
SA Ambulance Service (SAAS) is a State Government agency under SA Health, that provides emergency ambulance transport, clinical care and non emergency patient transport services to over 1.5 million people, distributed across an area of 1,043,514 square kilometres in South Australia, Australia.
Since 1 July 2008, Ambulance Victoria has been the sole provider of emergency ambulance services in Victoria, having been formed from the merger of the three previous providers of emergency ambulance services: the Metropolitan Ambulance Service (MAS), Rural Ambulance Victoria (RAV), and the Alexandra District Ambulance Service (ADAS).
Emergency medical services in Australia are provided by state ambulance services, which are a division of each state or territorial government, and by St John Ambulance in both Western Australia and the Northern Territory.
Emergency medical services in New Zealand are provided by the Order of St John, except in the Greater Wellington region where Wellington Free Ambulance provides these services. Both have a history of long service to their communities, St John since 1885 and Free beginning in 1927, traditionally having a volunteer base, however the vast majority of response work is undertaken by paid career Paramedics. Strategic leadership of the sector is provided by NASO which is a unit within the Ministry of Health responsible for coordinating the purchasing and funding of services on behalf of the Ministry and the Accident Compensation Corporation.
The National Ambulance Service is the statutory public ambulance service in Ireland. The service is operated by the National Hospitals Office of the Health Service Executive, the Irish national healthcare authority.
Ambulance Victoria (AV), a Victorian agency of the Department of Health, is the statutory provider of pre-hospital emergency care and ambulance services in Victoria. Ambulance Victoria was formed on 1 July 2008 with the merger of the Metropolitan Ambulance Service (MAS), Rural Ambulance Victoria (RAV), and the Alexandra District Ambulance Service (ADAS). Ambulance Victoria has undergone significant reform since 2008.
The Pre-Hospital Emergency Care Council (PHECC) is an independent statutory organisation responsible for implementing, monitoring and further developing the standards of care provided by all statutory, private and voluntary ambulance services in Ireland. It is also responsible for conducting examinations at six levels of pre-hospital care, the control of ambulance practitioner registration and the publication of clinical practice guidelines.
St John Ambulance Western Australia is a non-profit, charitable organisation providing first aid services and training, urgent care, patient transport, ambulance and other medical services in Western Australia. It has provided the ambulance service in Western Australia since 1922. These services are provided through a combination of paid and volunteer staff. St John WA is funded through a combination of government funding, Lotterywest grants, corporate and private donations and user pays services.
St John Ambulance Australia (Victoria) Inc is a self-funding, non-profit charitable organisation providing first aid training, patient transport and event health services and youth programs in Victoria. These services are provided through a combination of paid and volunteer staff.
St John Ambulance Northern Territory is a non-profit, charitable organisation providing first aid services and training, urgent care, patient transport, ambulance and other medical services in the Northern Territory. It has served as the primary ambulance service in the Northern Territory since 1966. These services are provided through a combination of paid and volunteer staff. St John NT is funded through a combination of government funding, corporate and private donations and user pays services.
