Taskworld

Last updated
Taskworld
Genre Collaborative software Project management software
FoundedFebruary 12, 2012
Headquarters New York City
Key people
Founder/CEO Fred Mouawad
Website www.taskworld.com

Taskworld is a cloud-based collaboration platform created by Fred Mouawad. The SaaS (software as a service) is designed to facilitate project and task management, collaboration, delegation, communication, knowledge management, measure progress and provide performance metrics for evidence-based evaluations within teams. It allows team members to assign and receive tasks, add followers, record comments, share and store unlimited files and organize projects. [1]

Contents

Background

An initial version of Taskworld was custom-built by the IT team working for Mouawad in 2006. This was done as a way to try and overcome internal issues regarding delegation, accountability and time-management. The application was constructed to prevent tasks from falling through the cracks and make it easy to follow up on-going projects where many individuals throughout various departments of the organization were involved. Mouawad’s Synergia One group of companies later implemented the application internally as the ‘Task Management System’ and found a general improvement in execution across international offices and departments. [2]

This successful implementation led Mouawad to found the ‘My Taskworld’ website which later evolved into ‘Taskworld.' The company was officially founded in February 2012, and in June later that year, Mouawad presented a prototype of the Taskworld website to an Executive Program at the Stanford Graduate School of Business. [3]

Reception

The launch of the app was covered by the media as an addition to the Synergia One group of companies founded by CEO Fred Mouawad. [4]

The mobile app is currently available on both android and iOS platforms. Google Play gives the app 3.8 out of 5 stars while the Apple App Store gave it 2.9 out of 5 stars. [5] [6]

Alex Williams in a 2014 article for Tech Crunch said, “Taskworld’s technology plays to human emotions. As the feedback is continuous, people are compelled to engage with the service. But in some respects, Taskworld is fairly simple and still needing more to make it a potent competitor in the market. [7]

Features

Taskworld's main features include, but are not limited to:

Languages and customers

Taskworld is used by 4,000 companies in 80 countries. The app is currently available in eight languages: English, French, German, Spanish, Mandarin, Portuguese, Thai and Korean.

Customer support

The Taskworld User Guide offers details on how to use features of the application. [8] Customer support is offered inside of the application for questions and feedback regarding the software, and also via email.

The Taskworld customer support team has received a 98% Customer Satisfaction Rating, according to customer ratings on its support platform Zendesk. [9] Free, live demos are also offered for those companies who need assistance.

See also

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References

  1. "Taskworld Launches Breakthrough Collaboration Platform to Optimally Manage and Measure the Way People Work | Reuters". Reuters . May 27, 2014. Archived from the original on 2014-05-27.
  2. "Track employee performance with billionaire Fred Mouawad's TaskWorld".
  3. "The Billionaire Who Created Victoria Secret's $US10 Million Diamond-Studded Bra Just Launched a Cool New Business App". 27 December 2013.
  4. "Billionaire Jewelry King Launches TaskWorld, A Management Tool All About Performance | TechCrunch - PageSay". Archived from the original on 2014-05-19. Retrieved 2014-05-19.
  5. "Taskworld - Android Apps on Google Play". play.google.com. Archived from the original on 2014-03-09.
  6. "Taskworld".
  7. "Billionaire Jewelry King Launches TaskWorld, A Management Tool All About Performance". 2 February 2014.
  8. "What is Taskworld?". Archived from the original on 2016-11-25.
  9. "Zendesk: Customer Service Software & Sales CRM | Best in 2021".