Telangana State Consumer Disputes Redressal Commission

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Telangana State Consumer Disputes Redressal Commission
Established1986
Jurisdiction Telangana
Location6-3-609/5/2, Anand Nagar Colony, Khairtabad, Hyderabad, Telangana 500004. [1]
Judge term length3 years from the date of entering office or up to 65 years of age (whichever is earlier)
Website https://scdrc.tg.nic.in/index.jsp
President, Telangana State Consumer Disputes Redressal Commission
CurrentlyHon'ble Mr. Justice M.S.K. Jaiswal

The Telangana State Consumer Disputes Redressal Commission is an autonomous, statutory and constitutional institution formed as a quasi-judicial body in Telangana under Section 24-B of the Consumer Protection Act, 1986 to protect the rights of consumers. It is a system of alternate dispute resolution between conflicting parties during the process of trade. The president of the States Consumer Disputes Redressal Commission is appointed by the state government in consultation with the Chief Justice of state high court.

Contents

History and objective

Telangana State Consumer Disputes Redressal Commission was formed to promote and protect the rights of consumers as per the Consumer Protection Act 1986. [2] [3] [4] [5]

Composition

Following shall be the composition of Telangana State Consumer Disputes Redressal Commission: [6] [7]

  1. President and
  2. Not less than two members and not more than that prescribed in State Act.

President will be appointed by state Government in consultation with the Chief Justice of state High Court. The eligibility for president is that he should be serving or served as Judge in any High Court. Members should be of 1. Not less than 35 years of age and 2. recognised university bachelor degree 3. With good ability,integrity and standing and with proficient experience of 10 years and expertise knowledge in subjects of accountancy,law,commerce,economics,industry,administration and public affairs and problem solving ability in same.

Also not more than fifty percent of members of committee should be from judicial background.

Hon'ble Mr. Justice M.S.K. Jaiswal is the President of Telangana State Consumer Disputes Redressal Commission. [8] [9]

Levels and jurisdiction

Telangana State Consumer Disputes Redressal Commission was formed for promoting and protecting the rights of consumers through three levels with the below mentioned jurisdiction: [10] [11] [12] [13]

Filing complaints

Telangana State Consumer Disputes Redressal Commission laid down below process of filing and resolving complaints: [16] [17] [18]

Complaints can be filed electronically and examination of disputing parties is done through video-conferencing, which includes hearing and/or examination through any other mode. The time period for resolving dispute in case the complaint does not require analysis and testing of product quality is 3 months from the date of receipt of notice by the opposite party. However, if the complaint requires analysis or testing of product quality the time limit for resolving dispute is within 5 months. Complaints can be filed using E-Daakhil portal.

Penalties and imprisonment

Investigative agency

Important terms

Following are the important terms in Telangana State Consumer Disputes Redressal Commission: [19] [20] [21]

Challenges

See also

Related Research Articles

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References

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