The Points Guy

Last updated

The Points Guy
Founded2010
FounderBrian Kelly
Key people
  • Liza Landsman (CEO) [1]
Number of employees
Increase2.svg 20 (2017) [2]
Parent Red Ventures
Website thepointsguy.com

The Points Guy (TPG) is an American travel website and blog that produces sponsored news and stories on travel, means of accumulating and using airline points and miles, and credit cards - in particular, credit card reviews. [3] The site was founded in 2010 [2] and was initially a blog written by founder Brian Kelly. [2] By 2017, the site employed 20 full-time staff in addition to 50 freelance contributors. [4]

Contents

History

Brian Kelly became interested in frequent-flyer programs while attending college at the University of Pittsburgh. [5] [6] After graduation, we went to work for Morgan Stanley, [7] where he developed a reputation with colleagues as the "points guy" due to his knowledge about how credit card usage allowed users to maximize travel points. [8]

Kelly launched The Points Guy as a personal website in 2010. [9] He began monetizing content through affiliate marketing partnerships in February 2011. [3] [10] Shortly thereafter, Kelly left his job at Morgan Stanley. [3]

In 2012, Bankrate, a company that publishes and promotes financial content, acquired The Points Guy brand. [3] In a 2014 interview, Brian Kelly stated: "I still have a vested ownership interest in TPG and I retain 100% editorial control." [11]

Between 2012 and 2017, TPG acquired three competing websites: Million Mile Secrets, Mommy Points, and Travel is Free. [2]

In 2016, TPG started Points for Peace, a partnership with the nonprofit PeaceJam Foundation. The initiative allows users to donate frequent flyer miles to help Nobel Peace Prize winners travel to developing countries. [3] [12] The next year TPG began a similar partnership with Rainbow Railroad, allowing users to donate miles to help LGBTQI people escape countries where they face violence and persecution. [13] [14]

In 2017, Brian Kelly was named the top influencer for travel by Forbes . [4] Bankrate was acquired by digital marketing company Red Ventures in 2017. [15]

In 2020 Business Insider reported that multiple TPG employees had anonymously accused Kelly of fostering a toxic work environment, including drug use and abusive behavior toward staff. [16] Red Ventures responded with a statement saying Kelly unequivocally denied all allegations and that TPG did not tolerate any forms of harassment or discrimination. [16] [17]

In September 2021, TPG released an app to track airline points and miles across multiple airlines. [18]

On January 11, 2022, TPG preemptively sued American Airlines, asking a Delaware court to make it legal for customers to manage their frequent flyer data on a third-party website. [19] [20] The filing was in response to a cease and desist letter from American Airlines, demanding TPG not track the data of its AAdvantage members who opted-in to share their info with the TPG app. [20] On January 22, 2022, American Airlines filed suit against The Points Guy in a federal court in Texas, claiming the company's app violated its trademark and the terms of the airlines’ frequent flyer program. [19] [18] [20] The case was settled in November 2022, but no details of the settlement were disclosed. [21]

In 2025 Liza Landsman was appointed CEO. [1]

Operations

The Points Guy is a subsidiary of American media company Red Ventures. [22] Liza Landsman is the CEO. [23] The company is headquartered in New York City. [24] As of 2025, The Points Guy had around 150 employees. [25]

The Points Guy operates a travel-focused website and app. The website includes news and sponsored content, with a focus on tips for accumulating airline points and miles, [26] as well as more general aviation, hospitality, and credit card news. [24] The app allows users to track points and miles from different loyalty programs. [27] The Points Guy receives revenue through affiliate marketing partnerships with credit card companies. [28] These fees are based on traffic from the site related to credit cards participating in loyalty programs. [27] Among the company's partners are Citi, Bank of America, Chase, and Capital One. [27] [29]

Reception

The Points Guy is included on Wikipedia's spam blacklist due to having questionable relationships with the credit card companies it covers. [30]

References

  1. 1 2 "Liza Landsman has been appointed Chief Executive Officer (CEO) at thepointsguy.com". Hospitality Net. June 5, 2025.
  2. 1 2 3 4 Willens, Max (December 18, 2017). "How The Points Guy built a business based on affiliate fees". Digiday . New York, New York: Digiday Media. Retrieved January 11, 2020.
  3. 1 2 3 4 5 Marikar, Sheila (June 29, 2017). "How to Travel Like a Millionaire? Ask the Points Guy" . The New Yorker . Archived from the original on July 5, 2017.
  4. 1 2 O'Connor, Clare (June 20, 2017). "Forbes Top Influencers: The Points Guy, Brian Kelly, On Turning Miles Into A Media Empire". Forbes. Archived from the original on June 20, 2017. Retrieved January 12, 2020.
  5. Marikar, Sheila Yasmin (June 29, 2017). "How to Travel Like a Millionaire? Ask the Points Guy". The New Yorker . In college, Kelly attained his own élite status and discovered FlyerTalk, an online forum of mileage-and-points enthusiasts.
  6. Thompson, Andrew (October 4, 2021). "Brian Kelly: A guide in the world of points and miles". The Pitt News. Retrieved June 26, 2025.
  7. Fitzmaurice, Rosie (March 15, 2018). "This man quit his job at Morgan Stanley to embrace his obsession with air miles — and he now flies first class for a living". Business Insider . He was hired by the Morgan Stanley tech recruitment team in 2007.
  8. Keiles, Jamie Lauren (January 5, 2021). "The Man Who Turned Credit-Card Points Into an Empire". The New York Times. He learned the fine print of his corporate Amex card and earned a water-cooler reputation as "the points guy."
  9. Marikar, Sheila Yasmin (June 29, 2017). "How to Travel Like a Millionaire? Ask the Points Guy". The New Yorker . In 2010, at the suggestion of friends, Kelly turned his hobby into a serviceable Web site.
  10. Keiles, Jamie Lauren (January 5, 2021). "The Man Who Turned Credit-Card Points Into an Empire". The New York Times. The friend, it turned out, was an account manager at LinkShare (now Rakuten), which specialized in affiliate marketing — an online sales tactic in which a company pays a commission to bloggers for selling its product. If you wrote a blog post that got the top Google ranking for, say, "best nonstick skillet," and put in an affiliate link to the product, you could earn money for every customer you brought in. This was a relatively novel concept in 2011.
  11. Martin, Grant (December 1, 2014). "The Blurring Ethical Lines Between Credit Card Companies and Travel Writers". Skift.com.
  12. O'Connor, Clare (June 20, 2017). "Forbes Top Influencers: The Points Guy, Brian Kelly, On Turning Miles Into A Media Empire". Forbes . Archived from the original on June 20, 2017. His Points for Peace partnership with nonprofit the PeaceJam Foundation encourages readers to join him in donating miles to allow Nobel Peace Prize winners to travel to developing countries, where they meet with students and young people.
  13. O'Connor, Clare (June 20, 2011). "Forbes Top Influencers: The Points Guy, Brian Kelly, On Turning Miles Into A Media Empire". Forbes . Archived from the original on June 20, 2017. A proudly gay man, Kelly has also been working with Rainbow Railroad, a nonprofit that helps LGBTQ people leave countries like Jamaica and Iran where they face persecution, and worse. After reading of the roundups, torture and murder of gay people in Chechnya, he donated 200,000 miles and points to help refugees escape and resettle.
  14. "'The Points Guy' Brian Kelly donates 3M miles to help LGTBQ refugees come to the US". AOL . June 27, 2019. Since joining the project in 2017, the entrepreneur has donated over 3 million miles and over $250,000 to the organization to bring 20 people from Chechnya to safety.
  15. Saxena, Aparajita (July 3, 2017). "Red Ventures to buy Bankrate for $1.24 billion". Reuters. Retrieved January 12, 2020.
  16. 1 2 "Inside the wild world of 'The Points Guy,' Brian Kelly: A massively profitable media empire and claims of non-stop partying, drugs and extravagant spending". BusinessInsider.com. March 14, 2020.
  17. Keiles, Jamie Lauren (January 5, 2021). "The Man Who Turned Credit-Card Points Into an Empire". The New York Times. Retrieved May 12, 2022.
  18. 1 2 Lyons, Kim (January 21, 2022). "American Airlines suing The Points Guy over app that syncs frequent flyer data". The Verge. Retrieved January 22, 2022.
  19. 1 2 Brubaker Calkins, Laurel; Schlangenstein, Mary (January 20, 2022). "American Airlines Sues The Points Guy Over Its Rewards Management App". Bloomberg. Retrieved May 12, 2022.
  20. 1 2 3 Dunn, Catherine (January 22, 2022). "Frequent-Flyer Miles Spur Lawsuits: American says app uses data unlawfully". Philadelphia Daily News. Retrieved May 12, 2022.
  21. Poritz, Isaiah (November 7, 2022). "American Airlines Settles Trademark Suit With The Points Guy". Bloomberg Law. Retrieved March 3, 2024.
  22. "How Red Ventures grew into a giant". Digiday . September 16, 2020.
  23. "Liza Landsman has been appointed Chief Executive Officer (CEO) at thepointsguy .com". Hospitality Net. June 5, 2025.
  24. 1 2 Keiles, Jamie Lauren (January 5, 2021). "The Man Who Turned Credit-Card Points Into an Empire". The New York Times Magazine.
  25. Riley, Thomas (July 31, 2025). "As 'The Points Guy,' this Pitt alumnus helps travelers leverage loyalty". Pittwire. University of Pittsburgh.
  26. "No, The Points Guy Isn't Opening A Hotel". Your Mileage May Vary. September 27, 2023.
  27. 1 2 3 Willens, Max (December 18, 2017). "How The Points Guy built a business based on affiliate fees". Digiday . New York, New York: Digiday Media. Retrieved January 11, 2020.
  28. Marikar, Sheila Yasmin (June 29, 2017). "How to Travel Like a Millionaire? Ask the Points Guy". The New Yorker .
  29. Field, Hayden (November 29, 2018). "The Points Guy, Brian Kelly, Talks Success, Scalability and Money-Saving Travel Tips (Podcast)". Entrepreneur. Irvine, California: Entrepreneur Media. Retrieved January 12, 2020.
  30. Dupré, Maggie Harrison (February 29, 2024). "Wikipedia No Longer Considers CNET a "Generally Reliable" Source After AI Scandal". Futurism. Retrieved March 1, 2024.

Further reading