Ticketer is the brand name for a range of electronic ticket machines provided by British company Corvia Ltd, primarily for usage on buses.The "innovative" cloud-based system, first marketed on a small scale in 2008, has since developed into a rival to the three major ticket issuing systems used by bus companies throughout Britain.
Cloud computing is the on-demand availability of computer system resources, especially data storage and computing power, without direct active management by the user. The term is generally used to describe data centers available to many users over the Internet. Large clouds, predominant today, often have functions distributed over multiple locations from central servers. If the connection to the user is relatively close, it may be designated an edge server.
Ticketer was developed in the mid-2000s by two former employees of Wayfarer Transit Systems,a major supplier of public transport fare collection systems. The company they set up dealt with small, independent bus operators, many of which used Wayfarer machines but wanted a simpler system which was easier to upgrade and configure in-house. In partnership with a mobile app developer, the company set up a prototype consisting of a thermal printer and a mobile computer running on the Android platform. Independent operator Courtney Buses trialled this system during 2007 and 2008; a modified version was then designed and offered for sale under the Ticketer brand. In 2009 the newly formed company Corvia Ltd bought the rights to the system and began to market it widely, particularly to independent bus operators.
Mobile app development is the act or process by which a mobile app is developed for mobile devices, such as personal digital assistants, enterprise digital assistants or mobile phones. These applications can be pre-installed on phones during manufacturing platforms, or delivered as web applications using server-side or client-side processing to provide an "application-like" experience within a Web browser. Application software developers also must consider a long array of screen sizes, hardware specifications, and configurations because of intense competition in mobile software and changes within each of the platforms. Mobile app development has been steadily growing, in revenues and jobs created. A 2013 analyst report estimates there are 529,000 direct app economy jobs within the EU 28 members, 60% of which are mobile app developers.
Thermal printing is a digital printing process which produces a printed image by selectively heating coated thermochromic paper, or thermal paper as it is commonly known, when the paper passes over the thermal print head. The coating turns black in the areas where it is heated, producing an image. Two-color direct thermal printers can print both black and an additional color by applying heat at two different temperatures.
Mobile computing is human–computer interaction in which a computer is expected to be transported during normal usage, which allows for transmission of data, voice and video. Mobile computing involves mobile communication, mobile hardware, and mobile software. Communication issues include ad hoc networks and infrastructure networks as well as communication properties, protocols, data formats and concrete technologies. Hardware includes mobile devices or device components. Mobile software deals with the characteristics and requirements of mobile applications.
There are three parts to the Ticketer system's hardware: all are generic "off-the-shelf" products which can be replaced individually if necessary. A rugged touch-screen mobile computer with an in-built GPS beacon forms the control unit. This is connected to a thermal printer. A smartcard reader with ITSO compatibility is mounted alongside this.The built-in GPS means that the ticket machines double up as a tracking device, and they communicate back to the office via GPRS.
ITSO Ltd is a non-profit distributing technical, standardisation and interoperability membership organisation with objectives to:
Corvia licenses out the Ticketer system per machine, allowing for an unlimited number of concurrent uses of the ticket machine.Ticketer requires no depot infrastructure to run; instead, it is run as a cloud-based software as a service (SaaS). Older ticket issuing systems required machines to be returned to a depot for data transfer—either wirelessly via a local area network or physically using an external module into which the machine would be docked.
Software as a service is a software licensing and delivery model in which software is licensed on a subscription basis and is centrally hosted. It is sometimes referred to as "on-demand software", and was formerly referred to as "software plus services" by Microsoft.
A local area network (LAN) is a computer network that interconnects computers within a limited area such as a residence, school, laboratory, university campus or office building. By contrast, a wide area network (WAN) not only covers a larger geographic distance, but also generally involves leased telecommunication circuits.
Messages between the driver and depot can also be sent via the ticket machineand fares can easily be changed through an online portal. All configuration of fares, route data and graphical features on tickets (such as operator logos and customised advertisements—a feature developed in 2017) is done through a secure web-based interface accessible through any device with online access. Updates are downloaded to machines in real time via GPRS.
Secure communication is when two entities are communicating and do not want a third party to listen in. For that they need to communicate in a way not susceptible to eavesdropping or interception. Secure communication includes means by which people can share information with varying degrees of certainty that third parties cannot intercept what was said. Other than spoken face-to-face communication with no possible eavesdropper, it is probably safe to say that no communication is guaranteed secure in this sense, although practical obstacles such as legislation, resources, technical issues, and the sheer volume of communication serve to limit surveillance. Block
Since early 2017Ticketer has fully supported contactless payment, and has been used on buses in order to introduce such technology. The system collects such payments from one customer into one large transaction, which cuts down on charges received when dealing with card payments. Around the same time, separate 2D barcode scanners were introduced and can be added on to the system, and barcodes have started to be printed on certain types of ticket.
Contactless payment systems are credit cards and debit cards, key fobs, smart cards, or other devices, including smartphones and other mobile devices, that use radio-frequency identification (RFID) or near field communication for making secure payments. The embedded chip and antenna enable consumers to wave their card, fob, or handheld device over a reader at the point of sale terminal. Contactless payments are made in close physical proximity, unlike mobile payments which use broad-area cellular or WiFi networks and do not involve close physical proximity.
There are four types of ticket machine sold under the Ticketer brand, with different hardware designs for different purposes. All hardware is manufactured in the United Kingdom, and the software is also developed in the UK.Tickets from each system are similar; most differences are attributable to the different printers used.
The "most popular" ticket machine, Ticketer Large, is designed for busy urban routes. It is a fixed point solution, with an ITSO-compliant smart card reader, printer and an electronic point of sale machine.This was the original Ticketer system; the other three machines, which differ only in their hardware, were developed by Corvia at the request of bus operators who had special requirements.
A smaller version of the large system, Ticketer Compact, is designed for buses where passengers alight away from the driver. The printer is smaller and the card reader is mounted on top of it. There is no QR code reader.It is used especially by "community bus" operators which use small vehicles with non-standard interior layouts.
A completely mobile machine, named "Handheld ETM", was launched in 2014.It is an all-in-one solution designed for instances where fixed machines cannot be used, with the same functionality. The control unit, printer and card reader are mounted together in a portable case which can also be fixed inside a bus if necessary. Users include operators of occasional services or routes on which tickets would rarely be issued (such as school buses).
This is identical to the Ticketer Large but is mounted onto the side of a stainless steel case and can be operated by mains power. It is intended for semi-mobile solutions, such as where a machine may need to be used outside the bus.
Until Ticketer was launched, most bus companies used ticket machines from one of three rival companies: Metric Group Ltd's Almex system, the Wayfarer system of Parkeon, and Vix Technology's Vix-ERG system.Most early users were small independent operators and municipally owned bus companies, but the placing of orders in early 2017 by the Oxford Bus Company and First Glasgow suggests the large transport groups such as FirstGroup and Go-Ahead Group may adopt Ticketer more widely. It was adopted by both Oxford Bus Company (whose order included a Handheld ETM terminal for use at the Gloucester Green bus station in Oxford) and Thames Travel in late March 2017; and FirstGroup's Aberdeen and Hampshire & Dorset divisions adopted it in early April 2017 and late July 2017 respectively. FirstGroup completed the implementation of the Ticketer machines in 2018. In 2019, Arriva completed their rollout of the Ticketer Standard machine, alongside all non-London GoAhead groups.
In the case of Reading Buses, 11,500 pre-paid smart cards had to be reissued so they were able to work with Ticketer.
Warwick Avenue is a London Underground station in Little Venice in the City of Westminster in northwest London. The station is on the Bakerloo line, between Paddington and Maida Vale stations, and is in Travelcard Zone 2.
The EZ-Link card is a contactless smart card used for the payment of public transportation fares in Singapore.
SmartRider is the contactless electronic ticketing system of the Public Transport Authority of Western Australia. The system uses RFID smartcard technology to process public transport fares across public bus, train and ferry services.
Because the rail operators are government-assisted profit-based corporations, fares and ticketing on Singapore's Mass Rapid Transit (MRT) system are currently aimed at least in breaking even to at least compensate for their costs of running the system. The rail operators collect fares by selling electronic tickets capable of storing data, the price of which is calculated based on the distance between the start and destination stations. These prices increase in fixed stages for standard non-concessionary travel. From the information that was earlier written in these tickets, it is possible to increase the fare according to increments based on approximate distances between stations.
Welham Green railway station serves the village of Welham Green in Hertfordshire, England. It is 15 miles 50 chains (25.1 km) measured from King's Cross on the East Coast Main Line.
In the ticketing system of the British rail network, tickets are normally issued to and from individual stations. In some instances, when there is more than one station in a town or other locality—especially where these are on different routes—it may be desirable for passengers to be able to travel to one station and back from another, or more generally to be able to choose which of the stations they wish to travel to. To accommodate this requirement, British Rail introduced a series of station groups: notional "common locations" to which tickets from stations outside that group would be issued.
Mobile ticketing is the process whereby customers can order, pay for, obtain and/or validate tickets using mobile phones, with out the need of a physical ticket. A mobile ticket contains a unique ticket verification. Mobile tickets reduce the production and distribution costs connected with traditional paper-based ticketing channels and increase customer convenience by providing new and simple ways to purchase tickets. People will not worry about losing a ticket or realizing left tickets at home when arrive at the venue.
The Scheidt & Bachmann Ticket XPress system is a passenger-operated self-service railway ticket issuing system developed and manufactured by the German systems development and production group Scheidt & Bachmann GmbH, based in the city of Mönchengladbach. Since the first trial installations in 2003, seven train operating companies (TOCs) in Great Britain have adopted the system as their main passenger-operated ticket vending method, while four others have installed machines at certain stations on their networks. More than 1,500 machines are in place across the country, and more than 850 stations have one or more. Machines can accept cash and/or payment cards and can sell most National Rail tickets.
Swindon's Bus Company is a bus operator in England, serving Swindon and the surrounding area. Previously owned by Swindon Borough Council, in February 2017 ownership passed to the Go-Ahead Group and the operation was rebranded as "Thamesdown…Swindon’s bus company", later simply "Swindon's bus company".
Meadowbank Stadium railway station was opened on 14 June 1986 by British Rail next to Meadowbank Stadium in Edinburgh to allow spectators to travel to the 1986 Commonwealth Games that were being held at the stadium. A shuttle service ran from Edinburgh Waverley: at most times this consisted of a single train running at 20–30 minute intervals, but at times of high demand a second train was used and frequencies were higher. These operated from platforms 20 and 21 at Edinburgh Waverley, and a temporary ticket office nearby was the only outlet at which tickets could be bought. Special pre-printed Edmondson tickets were issued at a flat fare of £0.50.
OPUS is a rechargeable, dual interface (contact/contactless) stored-value smart card using the Calypso Standard and is used by major public transit operators in Greater Montreal and Quebec City, Quebec, Canada. It complies with the ISO/IEC 14443 standard for smartcards, and can be read by smartphones with an NFC antenna.
The Compania de Transport Public (CTP) Iași is the major transit operator responsible for public transportation in Iași, Romania. Until September 2016, CTP was known as the Autonomous Public Transport Operator of Iași.
The MyWay card is a form of electronic ticketing used on public transport services within Canberra in the Australian Capital Territory. It is promoted by Transport Canberra and is valid on Canberra Light Rail and ACTION buses.
Cubic Transportation Systems is an American company that produces and markets public transport fare reading and payment systems. It is headquartered in San Diego, California, with offices in North America, Europe, India, and Australia. It is a unit of Cubic Corporation that designs, integrates and operates systems, products and services focused in the transportation, defense training and secure communications.
An automated fare collection (AFC) system is the collection of components that automate the ticketing system of a public transportation network - an automated version of manual fare collection. An AFC system is usually the basis for integrated ticketing.
Network NorthWest was a brand name of British Rail which was applied for a short period to the provincial railway network in North West England. It was launched in 1989 during British Rail's sectorisation programme which created distinct brand identities for regional sub-divisions.
Parkeon is a French-headquartered company specializing in payment and ticketing systems, notably for car parks and public transport systems. The company was formed as a spin-off from Schlumberger in 2003.
In 2014, a new design was introduced for train tickets issued on the National Rail network in Great Britain. The pre-2014 design was similar to the APTIS design introduced in 1986 by British Rail.
The Two Together Railcard is a scheme which gives discounts on certain types of railway ticket in Britain. Launched nationally in 2014 after a successful trial in 2011–12, it was the first new Railcard scheme since the 1980s. It is available to any two named individuals aged 16 or over and is priced at £30.00. There is no restriction on the number of times the Railcard can be used to purchase discounted tickets during the period of its validity, and there are no geographical restrictions on its use.
OMNY is a contactless fare payment system, currently being implemented for use on public transit in New York City and the surrounding area. When OMNY is completely rolled out, it will replace the MetroCard on the New York City Subway, the Staten Island Railway, PATH trains, MTA buses, Bee-Line buses, and NICE buses. OMNY will also expand beyond the current scope of the MetroCard to the Long Island Rail Road and Metro-North Railroad.