Bluestar (bus company)

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Bluestar
Bluestar (bus company) logo.svg
GoAhead South Coast Bluestar Enviro 400 MMC HF66 CFM 1641, The Broadway Winchester 2.12.17 (24101553787).jpg
Parent Go South Coast
(part of the Go-Ahead Group)
FoundedMay 1987;36 years ago (May 1987)
HeadquartersSouthampton Empress Road Bus Depot
LocaleSouthern Hampshire
Service typeBus service
Routes29
Destinations
  • Southampton
  • Eastleigh
  • Winchester
  • Totton
  • Romsey
  • New Forest
DepotsSouthampton, Eastleigh, Totton, Lymington
Fleet
Operator Go South Coast
Chief executiveAndrew Wickham (GSC CEO)
Website www.bluestarbus.co.uk OOjs UI icon edit-ltr-progressive.svg

Solent Blue Line Limited, [1] trading under the name Bluestar, is a bus operator providing services in Southampton and the surrounding areas of Hampshire. It is a subsidiary of the Go South Coast sector of the Go-Ahead Group.

Contents

History

Past Logos
Bluelineoldlogo.png
Solent Blue Line logo used between 1987 and 2003
SolentBlueLine.svg
Solent Blue Line logo used between 2003 and 2008
Solent Blue Line Bristol VRT/SL3 ECW in Bitterne - June 1996 SBL Bristol VRT.jpg
Solent Blue Line Bristol VRT/SL3 ECW in Bitterne - June 1996

Origins

In 1987, Musterphantom Limited was created by John Chadwick and Peter Shelley. £100,000 was then raised to start operations in May 1987. £75,000 of which came from Southern Vectis, with the new company ending up as a subsidiary. The new company received old Southern Vectis Bristol VRTs to start operating. Chadwick & Shelley (both former managers at Citybus) and Southern Vectis both wanted to challenge the position of Southampton Citybus, which operated most routes within Southampton. [2] [3]

Expansion

In October 1987, The Hants & Sussex Bus Company was purchased by Solent Blue Line, from Basil Williams. [4] This deal was finalised on 3 October 1987.

Throughout the 1980's, the National Bus Company was privatised and forcibly demerged. The bus market as a whole was deregulated. This resulted in Hants & Dorset being broken into three new companies in 1983. One of these was Hampshire Bus, which became part of Stagecoach South in April 1987. The Southampton and Eastleigh arm of this company was then sold to Solent Blue Line on 4 October 1987. The sale included 82 buses, the Eastleigh Chickenhall Lane depot and the local routes. [3]

After less than a year operating, the company had gone from 16 buses to over 115. It had also developed a significant network. Due to this, rationalisation was undertook, with the company restructuring its operations. By 1988, it was in a good position to challenge CityBus. In the next five years, the company bought new vehicles, so that in 1993, 1 in 3 of its buses were new. At this point, some services started to be run under franchise by Marchwood Motorways, with them operating route '30' and '32' from Totton to Southampton. This would later expand to include route '18' and '19'. This was based out of their Totton Salisbury Road depot. Brijan Tours was also used to run some services. [5] [6]

Start of the Century

In 2003 the network underwent a change, involving a new name and the launch of the Bluestar brand soon after, as a name for their premier services [7] with Bluestar services one and two launching in 2004, [8] the three and four service launching a year later [9] and the Waterside services eight and nine having fully launched by 2006. [10]

In July 2005 Solent Blue Line was included in the sale of Southern Vectis to the Go-Ahead Group. [11] [12] The head office functions of the company were consolidated with those of the other Go South Coast companies, Southern Vectis and Wilts & Dorset, in Poole.

In March 2006, the company changed its legal name to Solent Blue Line. In October, Solent Blue Line purchased Marchwood Motorways [13] [14] [15] [16]

Mercedes-Benz Citaro and East Lancs Lolyne in Bluestar Livery in August 2010. Bluestar 453 HW07 CXT.JPG
Mercedes-Benz Citaro and East Lancs Lolyne in Bluestar Livery in August 2010.

After the withdrawal of the Red Rocket brand on 25 February 2008, most of the company's services began to run under the Bluestar brand. [17]

On 28 September 2008, QuayConnect (City-Link at the time) was taken over from Enterprise. The first two buses used on the service were Dennis Darts inherited from Enterprise, and were repainted in a new two-tone blue livery with the interiors re-branded. In May 2016 the service was re-branded as QuayConnect with a new red and white livery featuring the newest Red Jet which came into service for Red Funnel shortly after. Originally the service was free to use for all passengers, but a change in May 2014 saw fares introduced for all except Red Funnel ticket holders. The frequency of the service was also cut down to every 30 minutes, but with a duplicate bus running on some morning services and a 15-minute frequency between 4-7pm, or when local events take place in Southampton or the Isle of Wight, such as Cowes Week or Bestival. [18] The service was upgraded with an Alexander Dennis Enviro400 City in November 2018. [19]

Since 2010, the fleet has undergone several updates including: [20]

Contactless card payments were introduced in June 2017, on all Bluestar and Unilink buses, as part of a £1.6m investment from Hampshire County Council. [21] [22] Bluestar also started rolling out Wi-Fi on its buses, although this has now been withdrawn due to the growth in 4G and 5G usage. Finally, Bluestar once had Smartcard called 'the Key'. This worked on all Go South Coast services. [23] This was withdrawn in June 2023, due to low usage, alongside the high take up of Tap on, Tap off. [24]

Bluestar has also been one of the test sites for new air filter technology which removes and captures particulates from the atmosphere. [25] A test has been done in September 2018 for 100 days and has claimed to have cleaned 3.2 million cubic metres. It is planned that these will be fitted onto buses nationwide on Go Ahead's buses. [26] To accompany this, they have also installed solar panels onto the roof of the test bus to see if the filter can be made to run on its own power. 16 more buses have been installed with solar panels to reduce maintenance costs and fuel consumption. There are 6 buses with the air filter, including the original with the prototype air filter installed on ADL Enviro200 MMC types, wearing the Bluestar "breathe" branding. [27]

In December 2022, First Hampshire & Dorset announced the intention to withdraw their Southampton-based operations which took place on 19 February 2023 with Bluestar adding six replacement routes to its network, servicing the areas where the former company operated. [28] [29] [30] This gave Bluestar, for the most part, a monopoly of bus services in Southampton. In July 2023, Xelabus also reduced their public bus network. This resulted in Bluestar having a monopoly of bus services in Eastleigh. [31]

Services

Bluestar

Bluestar currently has 29 routes. Most of these services start/stop or go via Southampton City Centre, with Bluestar relying on a hub and spoke model of operations. It also operates 32 services for Barton Peveril College. It further operates multiple school services in the area. [32]

List of Services

A list of all public services operated by Bluestar, accurate as of March 2024: [32] [33]

NumberFromToViaPeak FrequencyNotes
1 Southampton Winchester Bassett Green, Chandlers Ford, Otterbourne, Compton, St Cross Every 15 MinutesAlso operates throughout the night on Fridays and Saturdays, numbered 'N1'. [34]
2Southampton Fair Oak Portswood, Swaythling, North Stoneham, Eastleigh, Bishopstoke Every 15 Minutes
3Southampton Eastleigh Bitterne, Thornhill, Hedge End, Botley, Boorley Green, Fair OakEvery 60 Minutes
4Southampton Romsey Shirley, Lordshill, Nursling, Rownhams, North Baddesley Every 30 Minutes
5 Boyatt Wood RomseyEastleigh, Chestnut Avenue, North Baddesley, WhitenapEvery 60 Minutes
6Southampton Lymington Totton, Rushington, Foxhills, Ashurst, Lyndhurst, Brockenhurst, SetleyEvery 60 MinutesOpperated by Morebus from Lymington Depot. 35% Subsidy from Hampshire County Council.
7 Lordshill Sholing General Hospital, Millbrook, Shirley, Southampton, WoolstonEvery 30 MinutesSunday service starts at Aldermoor Turning Circle.
X7/X7RSouthampton Salisbury Totton, Ower, Paultons Park, Romsey (X7R), Whiteparish, AlderburyEvery 60 MinutesJoint operations with Salisbury Reds. 6% Subsidised by Wiltshire County Council. [35]
8Southampton Hythe Millbrook, Totton, Hounsdown, Pooksgreen, ApplemoreEvery 60 Minutes
9Southampton Langley, Fawley, Calshot Millbrook, Applemore, Dibden Purlieu, Hythe, Netley View, Holbury, BlackfieldEvery 30 MinutesService splits in twain at Blackfield.
10Southampton Sholing Woolston, Peartree, BitterneEvery 60 MinutesFormer First 9
11SouthamptonWest TottonMillbrook, Redbridge, Totton Every 20 MinutesJoint service with Bluestar 12
12SouthamptonCalmoreMillbrook, Redbridge, TottonEvery 20 MinutesJoint service with Bluestar 11
13Southampton Harefield Woolston, Merry Oak, BitterneEvery 30 MinutesFormer First 13
14SouthamptonHedge EndBitterne, Chartwell Green, West EndEvery 30 MinutesFormer First 8, but extension to Aldermoor was cut.
15Southampton Hamble Woolston, Netley, Butlocks HeathEvery 30 MinutesFormer First 6
16Southampton Midanbury Northam, Bitterne, Townhill ParkEvery 15 Minutes
17 Weston Adanac ParkWoolston, Southampton, Shirley, General Hospital, Lordshill, BrownhillEvery 10 Minutes
18 Millbrook Thornhill Millbrook Estate, Shirley, Southampton, Northam, BitterneEvery 10 Minutes
19ThornhillLordshillWoolston, Ocean Village, Southampton, Shirley, General Hospital, AldermoorEvery 15 MinutesFormer First 3, but rerouted to serve Maybush.
20SouthamptonTownhill ParkRoyal South Hants Hospital, Portswood, Bitterne ParkEvery 15 MinutesFormer First 7.
23EastleighEastleighVelmoreEvery 60 MinutesFormer Xelabus X4A
24EastleighHedge End Barton Peveril College, Airport Parkway, Mansbridge, West EndEvery 60 MinutesFormer Xelabus X4
35Romsey Braishfield Halterworth, Woodley, AbbotswoodOne Daily roundtrip.Subsidised by Hampshire County Council. Runs Monday to Friday only.
H1/H2HytheHytheDibden Purlieu, Buttsash, LangdownRuns on Mondays, Wednesdays and Fridays, completing 8 loops.Subsidised by Hampshire County Council.
T3/T4TottonTottonNetley Marsh, Cadnam, CalmoreRuns on Tuesdays and Thursdays, completing 6 loops.Subsidised by Hampshire County Council
QuayConnect Central Station Town Quay (for Red Funnel)Asda/Marlands, Westquay, Holyrood ChurchEvery 15 minutesShuttle Service
ZOOEastleigh Marwell Zoo Eastleigh Station, Bishopstoke, Fair OakEvery 60 MinutesRuns on Weekends and Half-Term only. [36]

The Unilink service is run under contract by Bluestar, on behalf of the University of Southampton. [37] These services all run through the Highfield Lane Bus Hub, on the university main campus.

New Forest Tour

Circular tourist routes in the New Forest using open-top buses are operated jointly by Bluestar and Morebus. [38]

NHS Park & Ride

Since 2022, Bluestar has operated a Park & Ride service between Southampton General Hospital and Adanac Park Health and Innovation Campus, which has a multi-storey car park, located next to the M271 motorway. [39] The bus service operates every 15 minutes in the peak, with the service only being available to NHS staff. [40] [41]

South Downs Rambler

Summer-seasonal route running on Sundays and bank holidays. This route passes through the South Downs National Park, from Winchester railway station to Petersfield railway station, via Hinton Ampner, Bramdean, West Meon, Exton and East Meon. It passes notable attractions such as Winchester Science Centre, Cheesefoot Head, Hinton Ampner House, Old Winchester Hill and Langrish House. The service is ran in partnership with South Downs National Park Authority. It is funded by Hampshire County Council and CrossCountry trains. [42]

Former Services

Nightstar

The Nightstar services used to run on Friday and Saturday nights and were aimed at people who had a night out in Southampton. The service commenced alongside the new bluestar services and ran from 00:45 until 03:45. [43] All services began at Leisure World, Southampton and made their way past other large clubs before completing its route. These routes generally followed those of their daytime number counterparts with additional stops to take into account destinations served by other routes. In February 2014, all but the Unilink U1N ceased to run due to council funding cuts. [44]

Red Rocket

Plaxton Pointer bodied Dennis Dart in Red Rocket colours with a subsequently added Baby Bluestar logo in 2008 Bluestar 572.JPG
Plaxton Pointer bodied Dennis Dart in Red Rocket colours with a subsequently added Baby Bluestar logo in 2008

Red Rocket was launched on 3 September 2006 as a high frequency network centred on Eastleigh, extending to Winchester in the north and Hamble-le-Rice in the south. There were originally six Red Rocket routes, lettered to avoid confusion with the Bluestar and Solent Blue Line service in operation at the time. Red Rocket services were either withdrawn or re-branded to Baby Bluestar on 24 February 2008. [45] [46] [47]

NumberFromToViaNotes
AEastleighHamble Airport Parkway, Hedge End, NetleyGiven to a new operator
BEastleighEastleighBoyatt WoodRoute Cancelled
CEastleighHiltingburyChandlers FordReplaced by Baby Bluestar C1
DEastleighValley ParkChandlers FordRoute cancelled
EEastleighWinchesterOtterbourneReplaced by Baby Bluestar E1/E2/E3
FEastleighSwanmoreBishops WalthamReplaced by Baby Bluestar F

Baby Bluestar

Optare Solo in Baby Bluestar livery in May 2008 Bluestar 2668.JPG
Optare Solo in Baby Bluestar livery in May 2008

Between 2008 and 2010, Bluestar used Baby Bluestar branding for their local services. There have been Eleven Baby Bluestar services, many of which have stopped running due to subsidy cuts from both Southampton City council and Hampshire County council. Bluestar continues to operate the H1 and H2. All other routes have either been given to new operators, like Xelabus, or no longer run. Bluestar now also operates the T3 and T4, though these were introduced after Baby Bluestar stopped running, meaning they were not Baby Bluestar routes. [48] [49] [46] [50]

NumberFromToViaNotes
C1EastleighChandlers FordValley ParkService is now the Bluestar 23, having been the Xelabus X6/X7
E1/E2/E3EastleighWinchesterOtterbourne (E2/E3)/ Colden Common, Twyford (E1)Reduced now to Stagecoach 61
FEastleighSwanmore Bishops Waltham Turned to Xelabus X17, has now been cut
H1/H2HytheHytheRemains as Bluestar H1/H2
H3HytheCalshotFawleyCut due to funding cuts
S1ShirleyLords HillGeneral HospitalNow the Xelabus X11
T1TottonTottonCalmoreCut due to funding cuts
T2TottonTottonRushingtonCut due to funding cuts

Solent Shuttle

East Lancs E Type bodied Volvo Olympian in Solent Shuttle livery in November 2008 Bluestar 766.JPG
East Lancs E Type bodied Volvo Olympian in Solent Shuttle livery in November 2008

The Solent Shuttle was an express bus link that ran between Portsmouth and Southampton. The service itself was established in 1976 as a joint venture between Hants & Dorset and Southdown Motor Services, between passing on to other operators including Southampton City Bus, First Hampshire & Dorset and Tellings-Golden Miller; First branded the services as the 727 and the 747 while Tellings-Golden Miller branded it the Solent Clipper, under the service names the X27 and the X47.

Solent Blue Line took over the service, but ran into difficulties following the cessation of funding from Portsmouth and Southampton City Councils. The service was due to close on 2 June 2007, but by popular demand and with the support of pensioners associations in both cities, the service continued on a two-hourly basis. [51] However, the service ceased two years later on 21 February 2009.

Do the Docks

ECW bodied Bristol VRT in 'Do the Docks' livery in June 2007 Road in Mayflower Park - geograph.org.uk - 1770500.jpg
ECW bodied Bristol VRT in 'Do the Docks' livery in June 2007

The 'Do the Docks' tour was an open-top bus tour of Southampton docks, using open-top buses from the New Forest Tour and a debranded Wilts & Dorset Leyland Olympian. The service changed on 29 July 2007 as a result of low passenger numbers following poor weather during the 2007 summer season, with the service losing its "turn up and hop on" format and becoming a chartered service. [52] The route saw a brief reprieve in April 2008, when the service ran for two days on 26 and 27 of that month, as part of the Caribbean festival in Southampton. As Solent Blue Line no longer had the open-top buses for the routes, a hired Southern Vectis open-top bus was used. [53]

Fleet

Bluestar operate a fleet of roughly 177 buses, 44 of which are single deckers and 126 of which are double deckers. A further 7 buses are for driver training. Bluestar frequently uses buses transfered from other companies within Go South Coast. Bluestar depots also support a further 32 Unilink buses, which are used on Bluestar routes, from time to time. [54] [55] [56]

Bluestar has an order of 23 new buses, which are scheduled to arrive in spring 2024. These vehicles will be primarily used for Bluestar '2' and '7'. [57] [58]

QuantityVehicleTypeNotes
2 Alexander Dennis Enviro200 Single-decker bus
38 Alexander Dennis Enviro200 MMC Single-decker bus6 of these vehicles have air filters on the roof. [27]
46 Alexander Dennis Enviro400 Double-decker bus
20 Alexander Dennis Enviro400 City Double-decker bus14 have route '18' branding, 1 is branded for the 'QuayConnect' route.
15 Alexander Dennis Enviro400 MMC Double-decker bus8 have route '1' branding. UniLink have a further 32 Enviro 400MMC's.
17 Scania OmniCity Single/double decker bus3 are single deckers, while 14 are double deckers.
7 Scania Omnidekka Double-decker busUsed primarily for Barton Peveril College services.
8 Wright Eclipse Gemini Double-decker busAcquired from Go North East in 2023, to temporarily stop fill the void left by First Bus.
19 Optare Olympus Double-decker busAcquired from Go Ahead London, with them still bearing 'London Red' livery.
7Driver Training FleetSingle/Double Decker4 Plaxton President, 2 Scania OmniCity, 1 Wright Eclipse

Depots

Southampton Empress Road

This depot was acquired from First Hampshire and Dorset in 2023, after they closed the depot, along with withdrawing their Southampton services. This depot then became Bluestar HQ. [59] It was purpose built in 2010, being paid for by the sale of the old First depot in Portswood. The depot has a maximum capacity of 134 buses. [60] Unilink buses are also based at this depot.

Eastleigh Chickenhall Lane

Eastleigh was at the centre of Bluestar operations until 2023, when it was superseded by the new Southampton Depot. It was originally a depot for Hants & Dorset, but was transferred to Hampshire Bus in 1983, when the company was divided into 3 separate companies. Hampshire Bus was then bought by Stagecoach South, who sold the Eastleigh arm of the company to Solent Blue Line in 1987, which gained the Eastleigh Depot, 82 vehicles and the local routes. [60] In 2022 (before the opening of the Southampton Depot), this depot looked after 86 buses. Unilink buses are also based at this depot. [61] The Depot building is physically connected to the Hants & Dorset Trim building, which is also owned by Go South Coast.

Totton Salisbury Road

This depot was acquired by Solent Blue Line, when it bought Marchwood Motorways in 2006. Marchwood Motorways had been operating under a franchise agreement with Solent Blue Line for a long time by this point, with most of its vehicles being painted in Solent Blue Line liveries. With the acquisition, Solent Blue Line gained the depot and 51 buses. The Marchwood Motorways brand was fully merged into Bluestar in 2010. [62] As of 2023, there were 44 buses based at Totton. [63]

Lymington Outpost

The Lymington depot is part of Morebus, a fellow bus company within Go South Coast. All Bluestar buses from this depot are operated by Morebus. The depot mainly supports the Bluestar 6. There are 5 Bluestar branded buses at this depot. [63]

Competition against Black Velvet

Northern Counties Palatine bodied Volvo Olympian in Beep! Bus livery in September 2008 Bluestar 820.JPG
Northern Counties Palatine bodied Volvo Olympian in Beep! Bus livery in September 2008

Competition between Black Velvet and Bluestar began when the latter commenced its Beep! Bus service between Eastleigh, Boyatt Wood, Velmore and Southampton on 8 October 2008 which operated in direct competition with the rival Black Velvet B service operating on the same route and timetabled three minutes behind those of the Beep bus. [64]

The service was initially registered as a Wilts & Dorset route to begin on 15 September 2008 with VOSA, but this was later cancelled and replaced with an identical Bluestar registration. [65] The service began a full week before its registration date to match the start date of Black Velvet's service, but was unable to take fares and so operated as a free service until their start date a week later. Normal fares were slightly lower than Black Velvet's on some journeys but local journeys were more expensive. [64]

Black Velvet's former managing director Phil Stockley claimed that Bluestar was being aggressive and attempted to "squeeze them out" with its new Beep buses. [66] Bluestar operations director Andrew Wickham said that the decision was "a business decision pure and simple", adding that they "are not scared of competition" but Velvet were "deliberately creaming off" some of their passengers. [66]

The rival Black Velvet service ended on 10 January 2009 because of low passenger numbers. [67] However Black Velvet's managing director said that he would instead target Bluestar's more profitable services with them introducing the route 500, which would run off a similar direction to its former route B, though it would serve Chestnut Avenue before heading to Southampton; as well as the Fair Oak flyer to run between Eastleigh and Fair Oak. [68] Bluestar then announced their intention to withdraw Beep! Bus from 22 February 2009, citing similar reasons to Black Velvet. [69]

Black Velvet then undercut Bluestar in its bid for two college services between Eastleigh, Hiltingbury and Chandler's Ford and was awarded the contract on 19 February 2009. Bluestar operations director in response, said they would not be responding to it, claiming there was not enough passengers for one bus service let alone two. [70]

In May 2009, the MP for Eastleigh Chris Huhne accused Bluestar's behaviour of being appalling and called for new laws to allow the local authorities to regulate bus companies. [71] Later in July 2009, he asked for an investigation into allegations of anti-competitive behaviour of Bluestar against Velvet's over their implementation and subsequent removal of extra services, which operated between Eastleigh and Fair Oak, to rival Velvet's service, the Fair Oak Flyer. [72] The latter service which commenced earlier in 2009 ran 55 trips per day. However, Black Velvet claimed the service became unviable when Bluestar increased the frequency on its competing route and later cancelled its service on 23 May 2009. [71]

The competition warring between Bluestar and Black Velvet later came to an end in March 2010 when Bluestar announced frequency cuts to its route 3 between Hedge End and Botley and made a deal with the latter to run a service to fill in the axed time slot with both of them accepting each other's tickets on the same route corridor. Eastleigh Borough council was working with both companies to negotiate this deal. [73]

Incidents

See also

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References

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