This article includes a list of references, related reading, or external links, but its sources remain unclear because it lacks inline citations .(May 2011) |
Type | Private |
---|---|
Industry | Telecommunications |
Founded | 1975 |
Fate | Dissolved March 21, 2017 |
Headquarters | Irvine, California, USA |
Area served | USA and Latin America |
Key people | Brian Metherell, VP/GM |
Products | Business Telephone Systems ; VoIP Business Phone Systems, including Unified Communications, Call Center Solutions, Conferencing & Collaboration Solutions, Mobility Solutions, Voice Mail |
Parent | Toshiba America Information Systems (TAIS) |
Website | www.telecom.toshiba.com |
Founded in 1975, Toshiba Telecommunication Systems Division (TSD) was a division of Toshiba America Information Systems Inc. (TAIS). This, in turn, is an independent operating company owned by Toshiba America Inc., a subsidiary of Toshiba Corporation.
Headquartered in Irvine, California, TSD is a manufacturer of IP business telephone systems, designed for small to medium-sized businesses and larger enterprises with multiple locations. Its 'Strata CIX IP' business telephone systems and related applications are sold by a network of Authorized Toshiba Dealers throughout the United States and Latin America.
Some of Toshiba Telecommunications Systems Division's (TSD's) products include:
HCL Sametime Premium is a client–server application and middleware platform that provides real-time, unified communications and collaboration for enterprises. Those capabilities include presence information, enterprise instant messaging, web conferencing, community collaboration, and telephony capabilities and integration. Currently it is developed and sold by HCL Software, a division of Indian company HCL Technologies, until 2019 by the Lotus Software division of IBM.
8x8 Inc. is an American provider of Voice over IP products. Its products include cloud-based voice, contact center, video, mobile and unified communications for businesses. Since 2018, 8x8 manages Jitsi.
The Nortel Norstar, previously the Meridian Norstar, was a small and medium-sized business digital key telephone system introduced by Nortel and later sold to Avaya. It featured automatic call distribution, and supported up to 192 extensions. In the United Kingdom it was sold by British Telecom, rebadged as the BT Norstar.
J2 Global, Inc. was an American technology holding company based in Los Angeles, California. The company provided Internet services through two divisions: Business Cloud Services and Digital Media.
Ivanti is an IT software company headquartered in South Jordan, Utah, United States. It produces software for IT Security, IT Service Management, IT Asset Management, Unified Endpoint Management, Identity Management and supply chain management. It was formed in January 2017 with the merger of LANDESK and HEAT Software, and later acquired Cherwell Software.
NTT Communications, or NTT Com, is a Japanese telecommunications company which operates an international network in over 190 countries/regions, with locations in more than 70 countries/regions. The company has approximately 5,500 employees as of March 2020. Its headquarters is located in the Otemachi Place West tower, Otemachi, Chiyoda, Tokyo.
GoTo Meeting is a web conferencing software by GoTo. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients, or colleagues via the Internet in real time. In late 2015, Citrix announced plans to spin off the GoTo Meeting business as a standalone subsidiary with a market value around $4 billion. In July 2016, Citrix and LogMeIn announced plans to merge the GoTo family of products.
Unified communications (UC) is a business and marketing concept describing the integration of enterprise communication services such as instant messaging (chat), presence information, voice, mobility features, audio, web & video conferencing, fixed-mobile convergence (FMC), desktop sharing, data sharing, call control and speech recognition with non-real-time communication services such as unified messaging. UC is not necessarily a single product, but a set of products that provides a consistent unified user interface and user experience across multiple devices and media types.
Overture Networks was a company that designed, manufactured, and marketed networking and telecommunications equipment. It was "a leading developer of converged packet access platforms for Carrier Ethernet services." Overture was headquartered in Research Triangle Park (RTP), North Carolina and also maintained offices in Westford, MA and Bangalore, India.
An IP PBX is a system that connects telephone extensions to the public switched telephone network (PSTN) and provides internal communication for a business. An IP PBX is a PBX system with IP connectivity and may provide additional audio, video, or instant messaging communication utilizing the TCP/IP protocol stack.
Interactive Intelligence was a telecommunications software and cloud computing development company that provided unified business communications solutions for call centers, Voice over IP companies, and business process automation.
AudioCodes Ltd. is a provider of advanced communications software, products and productivity solutions. Its services enable enterprises and service providers to build and operate all-IP voice networks for unified communications (UC), contact centers and hosted business services. Founded in 1993 by Shabtai Adlersberg and Leon Bialik, AudioCodes is listed on the NASDAQ stock exchange and the Tel Aviv Stock Exchange.
Voxeo Corporation was a technology company that specialized in providing development platforms for unified customer experience (self-service) and unified communications applications. Voxeo was headquartered in Orlando, Florida with main offices in Cologne, Germany; Beijing, China; London, UK and San Francisco, US.
Cloud communications are Internet-based voice and data communications where telecommunications applications, switching and storage are hosted by a third-party outside of the organization using them, and they are accessed over the public Internet. Cloud services is a broad term, referring primarily to data-center-hosted services that are run and accessed over an Internet infrastructure. Until recently, these services have been data-centric, but with the evolution of VoIP, voice has become part of the cloud phenomenon. Cloud telephony refers specifically to voice services and more specifically the replacement of conventional business telephone equipment, such as a private branch exchange (PBX), with third-party VoIP service.
Telesphere is a nationwide Unified Communications as a Service provider for businesses. In 2003 Telesphere began providing highly secure cloud-based voice and data services over a private IP MPLS network to mid and large enterprises throughout the United States and now also in Europe. Telesphere provides hosted VoIP, managed video bridging, MPLS network services, private SIP trunking, mobile integration and many other cloud communications services. Services are available regardless of the geographic location throughout the United States.
Nefsis Corporation is a communications technology company. It was an early developer of real-time communications software and the first to use cloud computing in the videoconferencing industry.
HERO Hosted PBX is a SIP-based hosted IP-PBX business phone system, first released in 2008 by Canadian telecommunications software provider Dialexia. The HERO software allows users to connect multiple phones, share lines among several phones and implement business PBX telephone phone features such as voicemail, caller ID, call forwarding & call recording into their virtual PBX. The software is also suitable for multi-office connections, connecting branches which are geographically distant from each other. Dialexia Communications, Inc. released the latest version of HERO Hosted PBX (4.3) in 2013.
Software Advice is a company that provides advisory services, research, and user reviews on software applications for businesses in over 300 market categories including medical, CRM, HR, construction, business intelligence and marketing automation.
Content Guru is a cloud communications provider based in Bracknell, UK. The company provides services in over 60 countries through its cloud Contact Centre as a Service solution, storm. These services are provided directly to customers and with partners such as Vodafone, KPN, and Rakuten. In April 2016, Content Guru received a Queen's Award for Innovation. Clients include the National Health Service, Serco, and TravisPerkins.
Xura, Inc. , previously known as Comverse, Inc., was a technology company headquartered in Wakefield, Massachusetts, United States, in existence from 2013 to 2017, that offered a portfolio of digital services which enabled global communications across a variety of mobile devices and platforms. Xura marketed and sold to communications service providers (CSPs) and to enterprises.
Frost & Sullivan - Toshiba Executive Q&A: http://www.frost.com/prod/servlet/market-insight-top.pag?docid=210945608
Gartner 2010 Unified Communications Magic Quadrant: http://www.gartner.com/technology/media-products/reprints/microsoft/vol10/article19/article19.html
Gartner 2010 Corporate Telephony Magic Quadrant: http://www.gartner.com/technology/media-products/reprints/microsoft/vol14/article1/article1.html
Nemertes 2010 Pilothouse Award Winner: https://web.archive.org/web/20101002144731/http://nemertes.com/press_releases/nemertes_research_announces_2010_pilothouse_awards
Phone Plus - Columbia Southern University Case Study: http://www.phoneplusmag.com/articles/2010/07/case-study-toshiba.aspx
2010 IP Contact Center Pioneer Award From Customer Interaction Solutions Magazine: http://outbound-call-center.tmcnet.com/topics/outbound-call-center/articles/92301-2010-ip-contact-center-technology-pioneer-award-winners.htm
2009 Communications Solutions Product of the Year Award: http://communication-solutions.tmcnet.com/topics/communication-solutions/articles/89271-communications-solutions-2009-product-the-year-award-winners.htm
Letter from Brian Metherell regarding wind-down of TAIS TSD: https://t.e2ma.net/click/z8ngz/flgfcb/f1kh5g