Alan Joyce (businessman)

Last updated

Alan Joyce
Alan Joyce (cropped).jpg
Joyce in 2014
Born30 June 1966 (1966-06-30) (age 58)
Tallaght, Dublin, Ireland
Nationality Irish-Australian
Education
Occupations
Organisation Qantas
Spouse
Shane Lloyd
(m. 2019)

Alan Joseph Joyce (born 30 June 1966 [1] ) is an Irish-Australian businessman. He was the chief executive officer (CEO) of Qantas Airways Limited from 2008 until his resignation on September 5, 2023. [2]

Contents

Early life and education

Joyce was born and raised in Tallaght, now a suburb of Dublin, Ireland. His mother was a cleaner, and his father worked in a tobacco factory. Joyce attended secondary school at St Mark's Community School in Springfield, Tallaght. [1]

Joyce attended Dublin Institute of Technology and Trinity College Dublin. He graduated with Honours, receiving a Bachelor of Science degree in Applied Science (Physics and Mathematics) and a Master of Science degree in Management Science. He is a Fellow of the Royal Aeronautical Society. [3]

Career

Early career

In 1988, Joyce commenced work at Aer Lingus, the flag carrier of Ireland. He held various positions in sales, marketing, information technology, network planning, operations research, revenue management and fleet planning. [3] In 1996, he resigned to join the now-defunct Ansett Australia. [4] In 2000, Joyce joined Qantas. [5] At both Ansett Australia and Qantas, he headed the Network Planning, Schedules Planning and Network Strategy functions. [3] Joyce was appointed CEO of Qantas subsidiary Jetstar Airways in October 2003. [3] [6]

CEO of Qantas

Joyce became CEO of Qantas on November 28, 2008. He succeeded Geoff Dixon, who had been in the role since March 2001. [7] Joyce is a former director of Orangestar Investment Holdings Pte Limited (holding company of Singapore-based Jetstar Asia Airways and Valuair) and Jetstar Pacific Airlines Aviation Joint Stock Company (in Vietnam). [3] [6]

2010–2011 Senate inquiry on airline safety

In 2010, a Senate inquiry into airline safety in low-cost airline practices was called. Joyce was called to testify regarding a 2007 incident that had occurred when he was CEO of Jetstar. [8] [9] [10]

On 25 February 2011, at his first hearing at the Senate inquiry, Joyce insisted safety was aligned in the Qantas Group. He closed his opening statement with "Let me make this clear: at Jetstar there is no compromise on safety. The budget airline model does not require it, and we would never accept it. Qantas and Jetstar have different brands, but are completely aligned on safety. We would never compromise that." [11]

On 24 June 2011, The Sydney Morning Herald reported, "Qantas and Jetstar intend to press ahead with their plans to fast-track relatively inexperienced co-pilots into airliner cockpits, despite a parliamentary inquiry yesterday finding against the practice", while also noting that the Civil Aviation Safety Authority had argued that "there is no evidence to suggest that [the cadet training schemes] approach has resulted in any diminution of safety standards". [12]

2011 Qantas industrial disputes

On 29 October 2011, as a result of continuing industrial unrest following the announcement of job losses and structural changes at Qantas, Joyce grounded the entire Qantas mainline fleet. [13]

The Australian named Joyce the most influential business leader in 2011. [14] Yet a poll following his controversial 2011 grounding of the Qantas fleet showed the action has increased negative public perception of the airline. [15] In 2011, Joyce's remuneration was increased 71 percent from $2.92 million in 2009–10 to $5.01 million and he was granted 1.7 million Qantas shares under a long-term incentive plan. [16] His reported comments that his salary was "conservative" were criticised by the Australian and International Pilots Association (AIPA). [17]

2016–2017 company restructuring

The Guardian reported Joyce's total pay package had doubled to $24.6 million for the 2016-17 financial year, nearly twice as much as the $12.96m he received in the previous 12 months. [18] This followed the airline announcing it will cut 5000 full-time jobs to achieve $2bn in cost reductions by the same financial year. [19]

2017 pie attack incident

On 9 May 2017, Joyce was delivering a speech to a business breakfast event in Perth, when a lemon meringue pie was pushed into his face by Tony Overheu, a Western Australian farmer and Christian. [20] Overheu subsequently apologised for humiliating the CEO, claiming that he pied the business figure due to his personal belief that Joyce had overstepped the line in his gay marriage advocacy and the assailant's response simply reflected community push-back. He was later convicted of common assault, trespass, causing damage to property and giving false details to police. [21] [22] [23]

Later years and retirement

In May 2019, Joyce committed to three more years as the chief executive of Qantas. [24] In response to the COVID-19 pandemic, Joyce gave up his salary for the rest of the financial year. [25] In May 2023, Joyce announced that he would step aside as Qantas CEO in November, being replaced by Vanessa Hudson, the group's then current CFO. [26] In September 2023, it was reported that the company allegedly continued to sell tickets for flights after they had been cancelled. [27] Several media articles, notably from journalist Joe Aston in the Australian Financial Review , were critical of Joyce's handling of these revelations and transparency from the airline. [28] Joyce resigned early as a result, on September 5, 2023. Hudson succeeded him the following day. [2]

In January 2024, Alan also resigned from the Sydney Theatre company. [29]

Honours and awards

Personal life

Joyce identifies as being Catholic. In 2015, he became a member of the Australian Republic Movement, which argues that Australia should replace the monarchy to become a republic with an Australian head of state.

In 2011, he was successfully treated for prostate cancer. [35]

Joyce and his long-term New Zealander partner, Shane Lloyd, married on November 2, 2019, on the rooftop of the Museum of Contemporary Art in Circular Quay. [36] [37] The couple live in the Rocks, an inner suburb of Sydney. [37]

LGBTI advocacy

Joyce has been outspoken in supporting the LGBTI community. He personally donated $1 million towards the campaign to legalise same-sex marriage in Australia, [38] which facilitated his own marriage in 2019. Joyce is the patron of the Pinnacle Foundation, an organisation which works with "disadvantaged and marginalised LGBT Australians". [39] For his work, he has been recognised on a global list of LGBT executives. [40] As Qantas CEO, Joyce pledged Qantas would "continue social-justice campaigning". [41] [38] [31]

See also

Related Research Articles

Qantas Airways Limited, or simply Qantas, is the flag carrier of Australia, and the largest airline by fleet size, international flights, and international destinations in Australia and Oceania. A founding member of the Oneworld airline alliance, it is the only airline in the world that flies to all seven continents, with it operating flights to Africa, Antarctica, Asia, Europe, North America and South America from its hubs in Sydney, Perth, Melbourne and Brisbane. It also flies to over 60 domestic destinations across Australia.

<span class="mw-page-title-main">Australian Airlines</span> Defunct airline of Australia (2001–2006)

Australian Airlines was a full-service airline based in Australia, serving Australian and Asian destinations between 2002 and 2006. It was an all-economy, full-service international leisure carrier, and was a wholly owned subsidiary of Qantas. Its main hub was at Cairns Airport, with a secondary hub at Sydney Airport.

<span class="mw-page-title-main">Sydney Airport</span> International airport serving Sydney, New South Wales, Australia

Sydney Kingsford Smith Airport — colloquially Mascot Airport, Kingsford Smith Airport, or Sydney Airport — is an international airport serving Sydney, New South Wales, Australia, 8 km (5.0 mi) south of the Sydney central business district, in the suburb of Mascot. Sydney Airport is the busiest airport in Oceania. It is the primary airport serving Sydney and is a primary hub for Qantas, as well as a secondary hub for Virgin Australia and Jetstar.

Virgin Australia is an Australian airline based in Brisbane. It is one of two active airlines to use the Virgin brand, as well as the larger by fleet size. It commenced services on 31 August 2000 as Virgin Blue, with two aircraft on a single route. It suddenly found itself becoming a major airline in Australia's domestic market after the collapse of Ansett Australia in September 2001. The airline's business model consists of the core features of a low-cost carrier, along with some elements of a full-service airline. As of June 2024, the airline serves 33 Australian destinations with its Boeing 737 MAX and Boeing 737 Next Generation fleets from its hubs in Brisbane, Melbourne, and Sydney.

Pacific Airlines Joint Stock Aviation Company is a low-cost airline and ground services provider headquartered in Tan Binh District, Ho Chi Minh City, Vietnam, with its primary operating base at Tan Son Nhat International Airport. From 2008 to 2020, it was known as Jetstar Pacific Airlines.

Jetstar Airways Pty Ltd, trading as Jetstar, is an Australian low-cost airline headquartered in Melbourne, Victoria. It is a wholly owned subsidiary of Qantas, created in response to the threat posed by the airline Virgin Blue. Jetstar is part of Qantas' two-brand strategy of having Qantas Airways for the premium full-service market and Jetstar for the low-cost market. As of June 2015, Jetstar was carrying 8.5% of all passengers travelling in and out of Australia.

Jetstar Asia Airways Pte Ltd is a Singaporean low-cost airline headquartered at Changi Airport. It operates services to regional destinations in Southeast Asia to countries such as Myanmar, Cambodia, Malaysia, Indonesia, Philippines, Thailand and Vietnam. It also flies to regional routes in East Asia such as Japan, Taiwan and Hong Kong.

QantasLink is a full-service, regional brand of Australian flag carrier Qantas and is an affiliate member of the Oneworld airline alliance. As of 2024, QantasLink provides over 2,000 flights each week to 65 metropolitan, regional and remote destinations across Australia, as well as short-haul international services to Singapore, the Solomon Islands, New Caledonia and East Timor. Flights are operated by the Qantas owned subsidiaries of Eastern Australia Airlines, National Jet Systems, Network Aviation and Sunstate Airlines, with E190s wet-leased from Alliance Airlines.

<span class="mw-page-title-main">OzJet</span> Defunct airline of Australia (2005–2012)

Ozjet Airlines Pty Ltd was a scheduled and charter airline with its head office in Tullamarine, Melbourne, Australia operating within Australasia from Melbourne Airport, Sydney Airport and Perth Airport. In 2008 the airline was sold to HeavyLift Cargo Airlines, and on 20 May 2009 it suspended its last remaining operations from Perth. In June 2009, OzJet was purchased by the Strategic Group. With the insolvency of Strategic Airlines on 17 February 2012 also OzJet ceased all operations.

<span class="mw-page-title-main">Eastern Australia Airlines</span> Regional airline of Australia Australia

Eastern Australia Airlines Pty Ltd is an airline based on the grounds of Sydney Airport in Mascot, New South Wales, Australia. It is a regional domestic airline serving sixteen destinations within Australia under the QantasLink banner. Its main base is Sydney Airport, with a hub at Melbourne Airport.

<span class="mw-page-title-main">Tigerair Australia</span> Defunct low-cost airline of Australia (2007–2020)

Tiger Airways Australia Pty Ltd, operating as Tigerair Australia, was an Australian low-cost airline. Founded by Tiger Airways Holdings, it commenced services in the domestic airline market on 23 November 2007 as Tiger Airways Australia. It later became a subsidiary of Virgin Australia Holdings. On 25 March 2020, Tigerair suspended all operations as a result of the COVID-19 pandemic. Following Virgin Australia Holdings going into voluntary administration and later sold, new owner Bain Capital confirmed the brand would be retired.

Qantas Freight is a subsidiary company of Australia's largest airline Qantas, responsible for the air cargo operations of the Qantas group. It is the owner of freight airline Express Freighters Australia, freight forwarder Qantas Courier and trucking company Jets Transport Express. Qantas Freight was also a partner in two joint ventures with Australia Post: Australian airExpress, specialising in door-to-door package delivery, and StarTrack, a road freight company. In November 2012 Qantas Freight fully acquired Australia air Express and divested its shareholding in Star Track to Australia Post. Qantas Freight was also the owner of Asian-based freight forwarder DPEXWorldwide until that company was acquired by its competitor Toll Holdings in 2010. Qantas Freight is also responsible for placing freight in the hold of Qantas and Jetstar operated international and domestic services.

Qantas is Australia's largest airline. Qantas was founded in Winton, Queensland, on 16 November 1920 as Queensland and Northern Territory Aerial Services Limited by Paul McGinness, Sir Hudson Fysh and Sir Fergus McMaster, the latter of whom was chairman. Arthur Baird was employed as a chief aircraft engineer. McGinness left QANTAS for other interests, and Hudson Fysh remained with the company as General Manager & Managing Director. He retired as Sir Hudson Fysh KBE DFC, Chairman of QANTAS in 1966.

<span class="mw-page-title-main">Qantas Flight 32</span> Non-fatal 2010 Airbus A380 engine incident

Qantas Flight 32 was a regularly scheduled passenger flight from London to Sydney via Singapore. On 4 November 2010, the aircraft operating the route, an Airbus A380, suffered an uncontained failure in one of its four Rolls-Royce Trent 900 engines. The failure occurred over the Riau Islands, Indonesia, four minutes after takeoff from Singapore Changi Airport. After holding for almost two hours to assess the situation, the aircraft made a successful emergency landing at Changi. No injuries occurred to the passengers, crew, or people on the ground, despite debris from the aircraft falling onto houses in Batam.

Jetstar Japan is a Japanese low-cost airline headquartered in Narita, Chiba Prefecture. The airline serves destinations across the Asia-Pacific region, using a fleet of Airbus A320 aircraft. It is a joint venture between Qantas, Japan Airlines and Tokyo Century Corporation, who own 33.3%, 50% and 16.7% stakes respectively.

<span class="mw-page-title-main">2011 Qantas industrial disputes</span> Disputes between the Australian airline Qantas and trade unions

The 2011 Qantas industrial disputes were a series of disputes between the Australian airline Qantas and a number of trade unions during much of 2011 and the start of 2012. The disputes commenced in late 2010, when Qantas and unions commenced bargaining for new enterprise agreements. The bargaining became more heated when the airline announced its intentions to launch a new airline in Asia. During the bargaining, engineers, pilots and baggage handlers carried out a number of protected industrial actions, culminating in the decision by Qantas, on 29 October 2011, to lock out those employees. After an application by the Federal Minister for Workplace Relations, Fair Work Australia terminated the industrial action with effect from 2 am on 31 October 2011.

Qantas operates a fleet of Airbus A330, Airbus A380, Boeing 737 and Boeing 787, with a total of 125 aircraft. This list excludes subsidiaries Jetstar, QantasLink and Qantas Freight.

<span class="mw-page-title-main">Jayne Hrdlicka</span> American-Australian airline executive

Carla Jayne Hrdlicka is an American-Australian business executive based in Australia. She is currently the chairman and Board President of Tennis Australia, having been appointed in October 2017. In November 2020, she became the chief executive officer (CEO) of Australian airline Virgin Australia, replacing Paul Scurrah. Her resignation from the airline was announced in February 2024.

Vanessa Hudson is an Australian business executive and CEO of Qantas. She became Qantas CEO in September 2023, succeeding Alan Joyce after his abrupt resignation.

Georgina Sutton is an Australian aviator and former police officer from Adelaide, best known for being the first woman to be appointed as chief pilot for an Australian airline. Sutton began her aviation journey at 16 years old by flying gliders. Having obtained her power licence, she joined South Australia Police to fund her commercial pilot licence. Sutton commenced her aviation career flying small propeller aircraft for a regional airline before accepting a job with Qantas as a second officer on the Boeing 747 in 1989. During her time flying the 747, Sutton was promoted to first officer and in 1992, flew Queen Elizabeth II from London to Singapore. She became fleet captain for the Boeing 767 in 2014, which at the time was the highest position held by a female pilot at a major Australian airline. In 2015, she made history as the first woman to serve as chief pilot for Jetstar Airways. Sutton returned to Qantas in 2017 as a manager of base operations. Outside of her career, she is married and enjoys water-skiing.

References

  1. 1 2 Arlidge, John (8 April 2018). "Strewth, I shrunk the world, says Qantas boss Alan Joyce". The Sunday Times.
  2. 1 2 McGuire, Amelia (5 September 2023). "Alan Joyce to leave Qantas early". The Sydney Morning Herald . Retrieved 5 September 2023.
  3. 1 2 3 4 5 "IATA Official web site". Iata.org. 4 December 2012. Archived from the original on 5 June 2011. Retrieved 31 October 2013.
  4. O'Sullivan, Matt. "Joyce ready for great leap at Qantas", The Sydney Morning Herald'. Rretrieved 27 November 2009.
  5. Fenner, Robert (27 July 2008). "Qantas Says Joyce to Succeed Dixon as Chief Executive". www.bloomberg.com. Retrieved 21 January 2020.
  6. 1 2 "BusinessWeek web site". BusinessWeek. Investing.businessweek.com. Archived from the original on 3 July 2009. Retrieved 31 October 2013.
  7. "How Geoff Dixon's millions grounded Qantas". Crikey . 22 September 2009. Retrieved 19 August 2018.
  8. Go-around event – Melbourne Airport, Victoria – 21 July 2007 – VH-VQT, Airbus Industrie A320-232 (PDF). ACT, Australia: Australian Transport Safety Bureau. 24 February 2010. ISBN   978-1-74251-038-5. Archived from the original (PDF) on 1 April 2010.
  9. "How Jetstar came close to disaster in 2007". Crikey . Archived from the original on 9 March 2021. Retrieved 2 May 2023.
  10. "Xenophon takes aim at airline standards in a bid to stop the rot on training levels". The Australian . 19 September 2010. Archived from the original on 19 September 2010. Retrieved 2 May 2023.
  11. "Pilot training and airline safety including consideration of the Transport Safety Investigation Amendment (Incident Reports) Bill 2010". www.aph.gov.au. Retrieved 20 July 2023.
  12. Heasley, Andrew (23 June 2011). "Airlines dismiss training warning". The Sydney Morning Herald . Retrieved 20 July 2023.
  13. Staff writers (29 October 2011) "Shock as Qantas chief Alan Joyce grounds airline's domestic and international fleet". The Daily Telegraph (Sydney). Retrieved 29 October 2011
  14. 1 2 Narayanan Somasundaram (9 March 2012). "Blow for Qantas as talks with Malaysian Airlines end". Reuters .
  15. Creedy, Steve (28 February 2012). "Poll undermines Qantas CEO's claim that grounding was positive". The Australian .[ dead link ]
  16. Christian, Kim (29 October 2011). "Joyce's pay soars as costs mount". The Sydney Morning Herald .
  17. Neuman, Zoe (1 April 2012). "Alan Joyce's $5m pay shot down by Qantas pilots". The Sunday Telegraph . Sydney.
  18. Farrer, Martin (15 September 2017). "Qantas boss Alan Joyce's pay packet nearly doubles in year to $25m". The Guardian Australia.
  19. Hurst, Daniel (27 February 2014). "Qantas to axe 5,000 jobs in $2bn cost-cutting drive". The Guardian Australia.
  20. "Qantas chief Alan Joyce gets pie in face at Perth business breakfast", www.abc.net.au retrieved 9 May 2017.
  21. Paul Garvey (10 May 2017). "Joyce pieman a church-going National". The Australian . Retrieved 2 October 2023.
  22. "Man launched pie at Qantas chief Alan Joyce 'to oppose gay marriage'". ABC News . Australia. 10 May 2017. Retrieved 10 May 2017.
  23. Menagh, Joanna (7 July 2017). "Alan Joyce pie-thrower fined, 'banished from church'". ABC News . Australia. Retrieved 13 April 2020.
  24. "Dubliner Alan Joyce commits to Qantas for at least 3 more years". The Irish Times . Retrieved 13 April 2020.
  25. Bradley, Grant (9 March 2020). "Coronavirus: Qantas boss Alan Joyce gives up salary for rest of the financial year". The New Zealand Herald . Retrieved 13 April 2020.
  26. "Irish man Alan Joyce to step aside after 15 years as Qantas CEO". RTÉ News. 2 May 2023. Retrieved 2 May 2023.
  27. Cherney, Mike. "Qantas CEO Quits After Airline Allegedly Sold Tickets for Canceled Flights". The Wall Street Journal . Retrieved 5 September 2023.
  28. Jaspan, Calum (22 January 2024). "Former AFR columnist to write book on Alan Joyce's final years at Qantas". The Sydney Morning Herald.
  29. "Former Qantas Chief Alan Joyce resigns from Sydney Theatre Company". The Australian. Retrieved 25 January 2024.
  30. "All Fellows". Australian Academy of Technology and Engineering . 2012. Retrieved 8 November 2023.
  31. 1 2 3 Steffens, Miriam; Hatch, Patrick (11 June 2017). "Order of Australia: Same-sex marriage support pays off for Qantas, Joyce says". The Sydney Morning Herald . Retrieved 21 January 2020.
  32. "Ambassadors – About". Australian Indigenous Education Foundation . Retrieved 4 November 2020.
  33. "Companion of the Order of Australia entry for Mr Alan Joseph JOYCE". Australian Honours Database. Canberra, Australia: Department of the Prime Minister and Cabinet. 12 June 2017. Retrieved 8 November 2023.
  34. "Joyce named a Companion of the Order of Australia". Australian Aviation . 12 June 2017. Retrieved 25 June 2017.
  35. Easdown, Geoff (10 May 2011). "Qantas chief Alan Joyce back after life-saving surgery". AdelaideNow . Retrieved 16 May 2011.
  36. "Qantas boss Alan Joyce marries partner of 20 years". News.com.au . 2 November 2019. Archived from the original on 3 November 2019. Retrieved 3 November 2019.
  37. 1 2 Snow, Deborah (8 October 2011). "Staying the course". The Sydney Morning Herald . Retrieved 8 October 2011.
  38. 1 2 "Alan Joyce takes on new public role with LGBTI organisation". News.com . 18 August 2018.
  39. Hoppe, Andrew (16 August 2018). "Alan Joyce becomes a Patron of The Pinnacle Foundation". The Pinnacle Foundation.
  40. "Qantas boss tops LGBT leaders list for backing same-sex marriage in Australia". The Guardian . 26 October 2017.
  41. Jones, Jesse (9 May 2019). "Alan Joyce Qantas will continue social-justice campaigning". Star Observer .

Further reading

Business positions
New airline CEO of Jetstar Airways
2003–2008
Succeeded by
Bruce Buchanan
Preceded by CEO of Qantas
2008–2023
Succeeded by