Customers of the company use a mobile application to order groceries and essentials online, which are sourced from the company's dark stores and delivered in 10 minutes.[10] Blinkit operates in 153 cities in India, as of March 2025.[11]
In 2022, Zomato Limited (now Eternal) acquired Blinkit for US$568 million in an all-stock deal.[12][13]
History
The company, originally named Grofers, was founded in December 2013 by Albinder Dhindsa and Saurabh Kumar,[14] who had first met each other while working for Cambridge Systematics during the late 2000s.[15] The startup piloted in Delhi NCR before expanding to other cities in India.[citation needed]
After seven years of operations as an online grocery delivery service,[16] Grofers introduced express grocery delivery in India in 2021, by building a dark store network. In June 2021, Zomato Limited (now Eternal) acquired a 9.3% stake in Grofers for $100 million.[17] In July 2021, Grofers was reportedly delivering groceries in 15 minutes in Gurgaon.[18] A month later, in August 2021, it introduced 10-minute delivery in 12 large cities.[19][20] By November 2021, the company was delivering 125,000 orders per day.[21]
In March 2022, the cash-strapped Blinkit fired 1,600 employees and ground staff, nearly 5% of its total workforce. Soon after, Zomato granted a US$150 million loan to Blinkit and entered talks to acquire it.[30][31] On 24 June 2022, Zomato announced that it would acquire Blinkit for US$568 million in an all-stock deal.[12] The acquisition was completed on 10 August 2022.[13][32]
Services
Blinkit primarily delivers groceries, fresh fruits, vegetables, meat, stationery, bakery items, personal care, baby and pet care products, snacks, and flowers, among others.[33]
Criticism
In August 2021, the company's 10-minute delivery service faced criticism with concerns raised over the safety of delivery partners. CEO Albinder Dhindsa, in a tweet, defended the mechanism behind express delivery and claimed that there had been zero accidents.[34][35]
In June 2022, a Bengaluru-based web development company called Blinkhit filed a trademark infringement lawsuit against Blinkit.[36]
In April 2023, hundreds of Blinkit delivery partners in Delhi NCR, where about half of the company's dark stores were located, went on strike after a revision in payout structure resulted in lower earnings for them. This led to a temporary closure of many dark stores.[37]
In June 2024, the FSSAI conducted a raid on a Blinkit warehouse in Telangana, uncovering multiple food safety violations, including unhygienic storage and handling, expired food products, and packets suspected of infestation.[38][39]
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