HotelOnline

Last updated
HotelOnline
Industry travel technology
Founded2014
FoundersEndre Opdal, Håvar Bauck
Headquarters Nairobi
ServicesE-commerce, digital marketing, Software-as-a-Service (SaaS).
RevenueIncrease2.svg NOK23 million (expected 2019) [1]
Number of employees
42 (January 2017) [2]
Parent Hotel Online Holding Pte. Ltd
Website https://www.hotelonline.co

HotelOnline is a travel technology company, offering a suite of digital tools for e-commerce, online marketing and operations automation to the hotel industry in Sub-Saharan Africa. The company helps hotels digitize operations and offers managed distribution to online channels, such as Online Travel Agents (OTAs), Global Distribution Systems, and metasearch engines.

Contents

Background

HotelOnline was founded in 2014, by Endre Opdal and Håvar Bauck, [3] [4] to facilitate e-commerce and online marketing for hotels in Eastern Africa. Initially operating as Savanna Sunrise, the company grew rapidly in Kenya, Uganda and Rwanda in 2015 and 2016. [5] [6] After merging with a Polish competitor in 2017, the company rebranded to HotelOnline and expanded operations to Nigeria. [7] [8] [9] [10] [6] [11] Later in 2017, HotelOnline raised USD 250,000 in an equity crowdfunding, becoming the first known case of an African company successfully using this funding method. [12]

In May 2018, HotelOnline acquired [13] Senegalese travel technology company Teranga Solutions as part of their expansion into francophone Western Africa. The company at the same time also acquired European Travel Group AS. [14]

In 2019, prominent startup investor Shravan Shroff invested an undisclosed amount in HotelOnline, and joined their Board of Directors. Shroff is known for his role as the first investor in traveltech unicorn OYO Rooms. [1] [15] Trond Riiber-Knudsen, known as Norway's most active startup investor, also co-invested an undisclosed amount. [15]

In September 2019, as part of their expansion into the Nordic market, HotelOnline acquired the Norwegian operations of Key Butler, [16] [17] a leading Nordic short term apartment rental company.

In 2020, HotelOnline acquired former competitor Africabookings, and the Cloud9 Lifestyle app. [18] [19] [20] This received some notable attention, as HotelOnline was seen as going against the stream when most of the travel industry in Africa was in a crisis. [18] [20]

In April 2022, Yanolja, a South Korean travel technology firm backed by Softbank and Booking.com announced their investment of an undisclosed amount in HotelOnline. [21] Later, in September 2022, HotelOnline announced the USD 1.9 million acquisition of Kenyan competitor HotelPlus. [22] [23] [24]

Technology

HotelOnline provides a cloud-based suite of tools for automated online distribution and hotel operations, reservations management and AI-driven dynamic pricing. [25]

Related Research Articles

Tripadvisor, Inc. is an American company that operates online travel agencies, comparison shopping websites, and mobile apps with user-generated content.

<span class="mw-page-title-main">Kayak (company)</span> Travel metasearch engine owned and operated by Booking Holdings

Kayak is a metasearch engine for travel services, including airline flights, hotels, rental cars, and vacation packages. It is owned and operated by Booking Holdings.

<span class="mw-page-title-main">Wego.com</span> Singapore-based travel search engine

Wego is the number 1 travel app for flight search and booking in the MENA region with a year-over-year growth of over 157.7% and 143,002 downloads in February 2023, according to data.ai.

<span class="mw-page-title-main">Agoda</span> Singaporean online travel agency

Agoda.com is an online travel agency catering primarily to consumers in the Asia-Pacific region, with headquarters in Singapore and operations in Bangkok, Thailand. Agoda facilitates reservations for lodging, flights, ground transportation, and activities. It is a subsidiary of Booking Holdings.

<span class="mw-page-title-main">Meltwater Entrepreneurial School of Technology</span> School in Accra, Ghana

The Meltwater Entrepreneurial School of Technology (MEST) is an Africa-wide technology entrepreneur training program, seed fund, and incubator headquartered in Accra, Ghana. The three-phased institution was founded in 2008 to provide training, investment, and mentoring for aspiring technology entrepreneurs with the goal of creating globally successful companies that create wealth and jobs locally in Africa.

Sidian Bank, formerly known as K-Rep Bank, is a commercial bank in Kenya, licensed by the Central Bank of Kenya, the national banking regulator.

Travelstart is an African online travel booking website, offering flights, hotel bookings, car rental, vacation packages and other travel services through an online booking engine

Tripfez Travel is an online travel agency and metasearch engine focusing on Muslims and Halal tourism.

<span class="mw-page-title-main">HotelTonight</span> Hotel booking company

HotelTonight is a travel agency and metasearch engine owned by Airbnb and accessible via website and mobile app. It is used to book last-minute lodging in the Americas, Europe, Japan and Australia.

eDreams ODIGEO is a Spanish online travel company that was formed in 2011 as the successor of eDreams with the merger of online travel agencies eDreams and GO Voyages, and the acquisition of Opodo.

Jumia is a Pan-African technology company that is built around a marketplace, logistics service and payment service. The logistics service enables the delivery of packages through a network of local partners while the payment services facilitate the payments of online transactions within Jumia’s ecosystem. It has partnered with more than 100,000 active sellers and individuals and it competes at various levels, indirectly with retailers such as Jiji and Maybrands limited, and is a direct competitor to Konga in Nigeria, and Amazon and Noon in Egypt.

<span class="mw-page-title-main">Musement</span> Online platform for activities, tours, museums, shows and art events

Musement is an online platform for activities, tours, museums, shows and art events which launched in March 2014. a service initially focused in Europe and then progressively expanding to the rest of the world. Musement aggregates third-party activities and tickets for users to book online. Tour suppliers have access to upload and manage various activities through the platform. The company's offers are available via website, iOS and Android. Once a customer books an activity, they receive a digital voucher or e-ticket for the reservation which can be saved on their device or printed. The company has four major competitors in this market, Viator, GetYourGuide, Berlin-based startup, Klook, Hong Kong–based startup, and Peek.com, a U.S.-based startup. The headquarters are located in Milan.

Trip.com is a Chinese-owned multinational travel service conglomerate with 45,000 employees. It is one of the world's largest online travel agencies with over 400 million users worldwide, and also the parent of Skyscanner.

Booking Holdings Inc. is an American travel technology company incorporated under Delaware General Corporation Law and based in Norwalk, Connecticut, that owns and operates several travel fare aggregators and travel fare metasearch engines including namesake and flagship Booking.com, Priceline.com, Agoda.com, Kayak.com, Cheapflights, Rentalcars.com, Momondo, and OpenTable. It operates websites in about 40 languages and 200 countries.

<span class="mw-page-title-main">FishingBooker</span>

FishingBooker, headquartered in Belgrade, Serbia, is an online marketplace specializing in booking charter boats for recreational fishing. The company was founded by CEO Vukan Simic.

<span class="mw-page-title-main">Hotels.ng</span> Nigerian travel websites

Hotels.ng is a Nigerian online hotels booking agency which was launched in 2013. The platform was founded by Mark Essien who hails from Akwa Ibom State, Nigeria and claims to list over 7,138 hotels from 320 cities in Nigeria.

Jumia Travel emerged in 2013 as an online travel agency providing online hotel reservations across the African continent within the Africa Internet Group, now known as Jumia Group. In 2019, Jumia Travel was acquired by Travelstart. Travelstart took control of the sales, fulfilment and customer service aspects of Jumia Travel online booking websites in all its operating territories.

Mark Anthony Essien is a Nigerian entrepreneur, software developer and startup investor. He is the founder and CEO of Hotels.ng, one of the first online hotel booking websites in Nigeria. Before he founded Hotels.ng in 2013, Essien had previously built a file sharing software called Gnumm, followed by a language learning startup called Ingolingo.

PT Trinusa Travelindo, operating as Traveloka is an Indonesian technology company focused on travel and ticketing. Operating a services website of the same name and based out of Jakarta, Indonesia, Traveloka is active in six countries, and in 2022 remained the largest online travel app in Southeast Asia. Founded in 2012 as a travel search engine, it now also offers services such as attraction tickets, activities, transportation rentals, and restaurant vouchers. It also provides financial services such as credit and insurance. Classified as a unicorn company and regarded as functionally similar to Expedia, in 2022 it was valued approximately at US$3 billion.

Håvar Bauck is a Norwegian-born entrepreneur, living in Nairobi, Kenya.

References

  1. 1 2 Charlesen, Henrik (8 July 2019). "Putter penger i afrikansk hotellbooking". Finansavisen . pp. 18–19.
  2. "HotelOnline LinkedIn page". LinkedIn . May 2022.
  3. Changarampatt, Manoj (2017-12-06). "Founder Havar Bauck, on Building HotelOnline to Become a Hotel Booking Stalwart". Techweez. Nairobi.
  4. Charlesen, Henrik (2017-03-06). "Nordmenn er ledende på hotellbooking i Afrika". Finansavisen (in Norwegian). Oslo. pp. front, 31, 32.
  5. Chege, Kimani (2019-04-25). "How two Norwegians turned Kenyan built a global traveltech success from five apartments in Syokimau". The Exchange. Dar es Salaam.
  6. 1 2 Timm, Stephen (2019-07-11). "Norwegian Håvar Bauck's Kenyan startup HotelOnline announces it's raised $320k". Ventureburn . Johannesburg.
  7. Tubei, George (2017-02-16). "HotelOga and Savana Sunrise merge together to take on the world". Pulse Live by Business Insider . Nairobi.
  8. Southwood, Russell (2017-03-01). "Combining to Create Scale – Kenya's Savanna Sunrise Merges With Nigeria's Hoteloga". AllAfrica . London.
  9. Koumelis, Theodore (2017-06-17). "Local go Global – African Hotels Equipped with a New Business Engine". Travel Daily News. Cyprus.
  10. Southwood, Russell (2018-04-01). "Travel Tech Start-Up Hotelonline's Co-Founder Havar Bauck On a Merger That Almost Went Wrong". Allafrica.com . London.
  11. Adepoju, Paul (2017-06-15), "HotelOnline announces merger, appoints former Jovago head as Nigeria country manager", Innovation Village, Lagos
  12. Nwanekwu, Lucky (2019-07-17). "Nigerian investors join Shroff for a stake in HotelOnline". BusinessDay . Lagos.
  13. "HotelOnline acquires Senegalese Teranga Solutions to bolster its hotel booking business in Africa". TechMoran. Nairobi. 2018-05-15.
  14. Charlesen, Henrik (2018-05-07). "Tar norsk reiselivsteknologi til Afrika". Finansavisen (in Norwegian). Oslo. pp. front, 31, 32.
  15. 1 2 BW Online Bureau (2019-07-10). "Shravan Shroff Joins HotelOnline Board of Directors". Businessworld . Delhi.
  16. Wakoba, Sam (2019-09-12). "HotelOnline merges with Key Butler, a Norwegian traveltech startup". TechMoran. Nairobi. Retrieved 2020-11-24.
  17. Erichsen, Vilde (2019-09-10). "Key Butler slår seg sammen med afrikansk hotellkjempe: Vil kapre utleiemarkedet". Shifter.no.
  18. 1 2 Kazeem, Yomi. "African tech startups are beating the pandemic's odds and racking up multimillion-dollar exits". Quartz . Retrieved 2020-11-24.
  19. "Kenyan travel-tech HotelOnline on major onslaught of the African market". The Exchange. 2020-07-01. Retrieved 2020-11-24.
  20. 1 2 "Zimbabwe's Africabookings is HotelOnline's second acquisition in a month". Disrupt Africa. 2020-07-10. Retrieved 2020-11-24.
  21. Chege, Kimani (2022-04-21). "South Korean unicorn Yanolja invests big in Kenya traveltech HotelOnline". The Exchange. Retrieved 2023-10-21.
  22. Njanja, Annie (2022-09-12). "Kenya's HotelOnline acquires hospitality software company HotelPlus". TechCrunch . Retrieved 2023-10-21.
  23. "HotelOnline acquires HotelPlus to accelerate expansion across Africa". www.phocuswire.com. Retrieved 2023-10-21.
  24. O'Neill, Sean; September 12th, Skift; EDT, 2022 at 3:49 PM. "Kenya's HotelOnline, Backed by Yanolja, Buys Hotel Software Brand HotelPlus". Skift . Retrieved 2023-10-21.{{cite web}}: CS1 maint: numeric names: authors list (link)
  25. "Solutions – HotelOnline" . Retrieved 2024-03-25.