Jutta Treviranus Ph.D. | |
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Occupation(s) | Director, Inclusive Design Research Centre & Professor |
Awards | Women in AI: AI for Good - DEI AI Leader of the Year, 2022 Queen's Diamond Jubilee Medal, 2013 International Electrotechnical Commission (IEC) 1906 Award |
Academic background | |
Alma mater | University of Toronto |
Academic work | |
Main interests | Inclusive Design,Accessibility,Social justice |
Jutta Treviranus is a full Professor at the Ontario College of Art and Design University (OCADU) in Toronto,Canada. She is the director and founder of the Inclusive Design Research Centre (IDRC) and the Inclusive Design Institute (IDI).
Treviranus is a world expert [1] in the field of inclusive design and has made appearances at the White House and United Nations. Concerned about the impact of statistical reasoning on people who happen to be outliers or different from the statistical norm,and the amplification,acceleration and automation of the harms by machine learning that makes decisions using statistical processing of past data,she has "led many international multi‐partner research networks that have created broadly implemented technical innovations that support inclusion". [2] Her work has included designing open source content and helping to implement accessibility legislation,standards and specifications. [3] Treviranus was recognized for her work in Inclusive Artificial Intelligence (AI) by Women in AI with the AI for Good - DEI AI Leader of the Year award . In 2013,the Governor General of Canada awarded Treviranus the Queen's Diamond Jubilee Medal. [4] ZoomerMedia chose Treviranus as one of Canada's Top 45 over 45s in 2012. [5]
Treviranus graduated from University of Toronto in 1981 with a B.Sc. in occupational therapy. In 1994,she earned a M.A. in special education from University of Toronto and in 2018 earned her Ph.D from University College Dublin,Ireland.
At the beginning of her career,for the first personal computers –the Apple II Plus,the Tandy Model 100,the Texas Instruments computers,and later the Commodore 64 and Vic 20 –Treviranus designed alternative access systems for people with disabilities. [ citation needed ] She was assisted by experts at the University of Washington,the National Research Council Rehabilitation Technology Unit and the Microcomputer Application Program at the Hugh MacMillan Centre.
This project began while Treviranus was under contract as a tutor at McMaster University in the Faculty of Health Sciences to integrate 12 students with disabilities into McMaster in compliance with Bill 82,the Ontario Education Act by the Education Amendment Act,1980,which states that "the responsibility of school boards to provide (or to agree with another board to provide) in accordance with the regulations,special education programs and special education services for their exceptional pupils". [6] The McMaster experience "was a pivotal moment for Treviranus and inspired her work with people with disabilities (PWDs) and in the field of Inclusive Design". [7]
In 1994,Treviranus founded the Adaptive Technology Resource Centre (ATRC) at the University of Toronto. [8] Her first major research project was in collaboration with SoftQuad and Yuri Rubinsky,funded by Canarie. The goal of the project was to embed accessibility support,in the form of an on-screen "visual dynamic keyboard" that offered various text-entry methods,into HoTMeTaL,an early HTML editor. This in part,with Mike Paciello's help,led to the formation of the Web Accessibility Initiative of the W3C. [lower-alpha 1]
Treviranus moved the ATRC to OCAD University in 2010 and rebranded it as the IDRC. "She has played a leading role in developing accessibility legislation,standards and specifications internationally (including WAI ATAG,IMS AccessForAll,ISO 24751,and AODA Information and Communication)". [9]
In 2000,Treviranus was a chief expert witness in Maguire v SOCOG 2000,an Australian human rights case regarding the inaccessibility of the Sydney Olympics. Bruce Maguire won the case leading to changes in accessibility requirements at international games. As a result of this case,the Australian government made the decision to require its agencies to employ W3C guidelines. [10]
In 2007,Treviranus was an expert witness in the Donna Jodhan Canadian Supreme Court case whose verdict compelled the Canadian Government to make all of its websites accessible. [11]
As the founder of the IDRC and the IDI,one of the areas that Treviranus focuses her efforts on is making the internet accessible through research on assistive tools such as screen readers,touch pads and joysticks. [5] Treviranus’s research has been used by the Government of Ontario Diversity Office as well as by the United Nations to create disability policy such as the Convention on the Rights of Persons with Disabilities. Her work is the focal point of a feasibility study by the United States Department of Education on accessibility. [12]
As a university professor,she established a new Master of Design in Inclusive Design (MDes INCD) programme at OCAD University in 2010. [13] The MDes INCD programme teaches the fundamentals of Inclusive Design. [13] "Part of the reason I came to OCADU was because there was the opportunity to start a new graduate program." [7] What is unique about the MDes INCD programme is that the students in the programme are selected for their diversity –from a very wide range of interests and expertise. [7]
In 2012 Treviranus cofounded the annual Designing Enabling Economies and Policies (DEEP) Conference to "engage in substantive in-depth discussion about implementation strategies for digital inclusion of persons with disabilities among decision makers promoting the Convention on the Rights of Persons with Disabilities in their respective countries;To identify levers and innovative approaches that go beyond current strategies." [14]
Treviranus is the lead project editor of the ISO 24751 standard,ISO/IEC JTC 1/SC 36,which supports automatic matching of user accessibility needs with digital resources and user interface configurations. Jutta Treviranus chairs the Authoring Tool Accessibility Guidelines Working Group (AUWG) of the World Wide Web Consortium (W3C) Web Accessibility Initiative.
Jutta Treviranus,as well as working as a full professor in the Faculty of Design at OCAD University,is Graduate Program Director in the Inclusive Design Graduate Program. She is also Director of the Inclusive Design Research Centre at OCAD University. She is Principal Investigator,Inclusive Design Institute (a regional research hub with eight postsecondary institutions as partners). She is the Chair,Web Access Initiative,W3C,Authoring Tools. Treviranus is the Canadian Head of Delegation of the ISO JTC1 SC36 working group and Co-Director of Raising the Floor International.
Treviranus is a leader in the field of inclusive design and has articulated a guiding framework for Inclusive Design in a digitally transformed and complexly connected global society. The framework applies Systems Thinking to the area of digital inclusion for people experiencing disabilities and adds the consideration of the design process to inclusive or accessible Design. [15]
Jutta Treviranus has written extensively on Inclusive Education. [16] "We need to design these systems,and our policies,so that they are accessible to everyone," Treviranus wrote. [12]
Treviranus has written that an information model is required so that education delivered by web based systems can be tailored to the specific needs of each student. [17] Because information devices and delivery systems are so easy to change,and are flexible,that allows for infinite permutations so that obstacles faced by disabled students can be overcome. [18] Further,Treviranus asserts that when educational resources are shared that further enhances an education system's ability to provide a match for each student's needs. [18] An embodiment of these ideals is the open educational resources (OER) community since it has the potential to rectify several of the flaws of traditional education. [19] One way to stop OERs from experiencing the same problems as traditional education is to embrace imperfection. [19] She notes that another risk to inclusive education is the overuse of the big data statistical analysis which can be used to justify non-inclusion. [20]
PEBBLES (Providing Education By Bringing Learning Environments to Students) is a project funded and supported by Wayne Gretzky in the late 1990s,and several other funders. [21] "Through the use of videoconferencing and robotics,the Pebbles Project is able to connect a hospitalized child with his or her classroom in order to minimize loss of social and intellectual stimulation and to facilitate reentry into the classroom after hospital discharge." [21] [22] According to Time magazine,"the robots,created by Toronto-based Telbotics,work in pairs. One with a 15-in. LCD screen for a face goes to school in the absent child's place. The other remains in the hospital,transmitting an image of the child's face to the classroom. Using a video-game-style controller,the child can direct the school robot to raise its hand to ask a question or swivel its head to follow the teacher." [23]
Treviranus et alia noted that,"The results indicate that,overall,PEBBLES has a very positive effect on both the young and adult participants;the most dramatic effect of all was on the ill child who used PEBBLES to attend school." [24] Treviranus has been involved with computer technology,robotics and learning from the very beginning.
Treviranus has argued that the outliers in any society are frequently the true innovators. She writes that educating these people through electronic means (e-learning) makes very good sense,especially because this group may contain the shy,the gifted or sensorially challenged –plus,marginalization largely depends on context. [25] Another observation that Treviranus makes is that by breaking down digital barriers and therefore making education more inclusive has advantages for all learners,including non-PWDs,such as causing the learning environment to become much more open,fluid and accepting of individual talents and interests. [26] Taking further the abstract notion of serving individual learners,Treviranus discusses an accessibility strategy called Access For All [27] that hones in on the need for accessible automated systems to collect resources and spread this network globally. [17]
Problem:much education disseminated over long or short distances,but not in a physical classroom,lacks some,or all of the educational modalities required by a very large of group of students with disabilities,namely,for the blind or learning disabled,ways of receiving information by touch,(the somatosensory system),and /or tactile manipulation,for example. [28] To arrive at,perhaps,a potential solution/direction of a solution,to the problem,Treviranus conducted research that examined the understanding of spatial ideas like geography by using a number of non-visual techniques:haptics (haptic technology,haptic communication,haptic perception,haptic poetry,and haptic media),3D real world sounds and talking to figure out the best ways to communicate various kinds of data. [28]
In the context of an ever increasingly digital economy,and the requirement/tendency to combine technology of all sorts into everyday life,there is a potential problem for even larger numbers of people to become marginalized since accessible technology only meets the needs of a few,be it at a very high cost,and this accessible technology is frequently not compatible with newer technology –and,so destined to fail. [29] A public policy response to this is the creation of a Global Public Inclusive Infrastructure (GPII) that will access,by way of the cloud,a pool of resources that will marry supply and demand so that accessible technology will be automatically provided to every individual that needs it so that they will not have to justify,or bargain. [29] GPII is a global collaboration with end-users and programmers/developers and industry players that has designed a platform,premised on the one-size-fits-one philosophy,with three major parts:firstly,a system to users to determine the best interface for them,located in the cloud;secondly,a way to cause all digital interfaces they come across to adapt to their needs instead of vice versa;and,thirdly,provide the data and digital design and programming techniques for both mainstream and assistive technology developers more economically efficiently. [30] [31]
Treviranus has observed that human-computer interaction (HCI) researchers working on projects such as GPII are more than ever impacted by public policy considerations from not only government bodies but also from both the corporate world and NGOs,for example organizations that set standards such as the ISO group. [32]
Another public policy notion that Treviranus describes is the curb-cut phenomenon that envisions how the new technology and other modes of accommodating PWDs will be scaled up and used to economically benefit the broader majority –not only PWDs. [33]
As early as 1992,Treviranus had begun working in the field of Inclusive Design. In,'An Overview of Human-computer Interaction Techniques for People with Physical Disabilities,' Treviranus and her team stressed that being able to have physical contact with computers is of essential importance for people with disabilities;they researched a large array of cutting edge technological solutions that allowed users with a variety of physical impairments to use and interact with computer technology. [34] The paper anticipates changing input devices like keyboards and mice to technology involving switches to allow for the physical difficulties of users. [34]
Developing from the notion that the disabled require interaction with technology,Treviranus goes on to postulate that the alternative technological techniques that are being developed to be used with computers be as easy to use as the control mechanisms they replace such as speech or touch-typing for example. [35] This idea is further developed with suggestion that computer interfaces fit each individual user no matter where they encounter the interface –from public workstation to online learning environments. [36]
For the Web Accessibility Initiative,in 1999,Treviranus co-edited Authoring Tool Accessibility Guidelines. [37] [38] This text helped web developers to,firstly,design authoring tools that create web content that is accessible and,as well,secondly,to help them to design accessible authoring tool user interfaces. [37] [39] By 2008,Treviranus was able to outline how important authoring tools are to the process of creating accessible websites. [40] By using tools that adhere to the standards established by the W3C Authoring Tool Accessibility Guidelines (ATAG),developers of websites who are not familiar with accessibility concerns,or who are not enthusiastic about helping people with disabilities,end up producing accessible sites because the tools they are using are pre-set to create accessible content by default. [40]
To further understand the need for accessible technology,for example,Treviranus describes the adaptation and substitution of ordinary input mechanisms like keyboards and mice with switches that allow the physically disabled to have access to digital technology. [34]
The World Wide Web Consortium (W3C)'s Web Accessibility Initiative (WAI) is an effort to improve the accessibility of the World Wide Web for people with disabilities. People with disabilities encounter difficulties when using computers generally, but also on the Web. Since they often require non-standard devices and browsers, making websites more accessible also benefits a wide range of user agents and devices, including mobile devices, which have limited resources. According to a US government study, 71% of website visitors with disabilities will leave a website that is not accessible.
Accessibility is the design of products, devices, services, vehicles, or environments so as to be usable by people with disabilities. The concept of accessible design and practice of accessible developments ensures both "direct access" and "indirect access" meaning compatibility with a person's assistive technology.
Computer accessibility refers to the accessibility of a computer system to all people, regardless of disability type or severity of impairment. The term accessibility is most often used in reference to specialized hardware or software, or a combination of both, designed to enable the use of a computer by a person with a disability or impairment.
The global digital divide describes global disparities, primarily between developed and developing countries, in regards to access to computing and information resources such as the Internet and the opportunities derived from such access.
Universal design is the design of buildings, products or environments to make them accessible to people, regardless of age, disability, or other factors. It emerged as a rights-based, anti-discrimination measure, which seeks to create design for all abilities. Evaluating material and structures that can be utilized by all. It addresses common barriers to participation by creating things that can be used by the maximum number of people possible. “When disabling mechanisms are to be replaced with mechanisms for inclusion, different kinds of knowledge are relevant for different purposes. As a practical strategy for inclusion, Universal Design involves dilemmas and often difficult priorities.” Curb cuts or sidewalk ramps, which are essential for people in wheelchairs but also used by all, are a common example of universal design.
Web accessibility, or eAccessibility, is the inclusive practice of ensuring there are no barriers that prevent interaction with, or access to, websites on the World Wide Web by people with physical disabilities, situational disabilities, and socio-economic restrictions on bandwidth and speed. When sites are correctly designed, developed and edited, more users have equal access to information and functionality.
Inclusive design is a design process in which a product, service, or environment is designed to be usable for as many people as possible, particularly groups who are traditionally excluded from being able to use an interface or navigate an environment. Its focus is on fulfilling as many user needs as possible, not just as many users as possible. Historically, inclusive design has been linked to designing for people with physical disabilities, and accessibility is one of the key outcomes of inclusive design. However, rather than focusing on designing for disabilities, inclusive design is a methodology that considers many aspects of human diversity that could affect a person's ability to use a product, service, or environment, such as ability, language, culture, gender, and age. The Inclusive Design Research Center reframes disability as a mismatch between the needs of a user and the design of a product or system, emphasizing that disability can be experienced by any user. With this framing, it becomes clear that inclusive design is not limited to interfaces or technologies, but may also be applied to the design of policies and infrastructure.
Inclusion in education refers to including all students to equal access to equal opportunities of education and learning, and is distinct from educational equality or educational equity. It arose in the context of special education with an individualized education program or 504 plan, and is built on the notion that it is more effective for students with special needs to have the said mixed experience for them to be more successful in social interactions leading to further success in life. The philosophy behind the implementation of the inclusion model does not prioritize, but still provides for the utilization of special classrooms and special schools for the education of students with disabilities. Inclusive education models are brought into force by educational administrators with the intention of moving away from seclusion models of special education to the fullest extent practical, the idea being that it is to the social benefit of general education students and special education students alike, with the more able students serving as peer models and those less able serving as motivation for general education students to learn empathy.
Computer-supported collaborative learning (CSCL) is a pedagogical approach wherein learning takes place via social interaction using a computer or through the Internet. This kind of learning is characterized by the sharing and construction of knowledge among participants using technology as their primary means of communication or as a common resource. CSCL can be implemented in online and classroom learning environments and can take place synchronously or asynchronously.
The Web Content Accessibility Guidelines (WCAG) are part of a series of web accessibility guidelines published by the Web Accessibility Initiative (WAI) of the World Wide Web Consortium (W3C), the main international standards organization for the Internet. They are a set of recommendations for making Web content more accessible, primarily for people with disabilities—but also for all user agents, including highly limited devices, such as mobile phones. WCAG 2.0 was published in December 2008 and became an ISO standard, ISO/IEC 40500:2012 in October 2012. WCAG 2.2 became a W3C Recommendation on 5 October 2023.
Inclusion, in relation to persons with disabilities, is defined as including individuals with disabilities in everyday activities and ensuring they have access to resources and opportunities in ways that are similar to their non-disabled peers. Disability rights advocates define true inclusion as results-oriented, rather than focused merely on encouragement. To this end, communities, businesses, and other groups and organizations are considered inclusive if people with disabilities do not face barriers to participation and have equal access to opportunities and resources.
The Convention on the Rights of Persons with Disabilities is an international human rights treaty of the United Nations intended to protect the rights and dignity of persons with disabilities. Parties to the convention are required to promote, protect, and ensure the full enjoyment of human rights by persons with disabilities and ensure that persons with disabilities enjoy full equality under the law. The Convention serves as a major catalyst in the global disability rights movement enabling a shift from viewing persons with disabilities as objects of charity, medical treatment and social protection towards viewing them as full and equal members of society, with human rights. The convention was the first U.N. human rights treaty of the twenty-first century.
The Rix Centre is a British charitable research and development centre that was founded in 2004. The Centre, based at the University of East London, explores the uses of new media technology for the benefit of the learning disability community. It has developed multimedia technologies and courses to support those with learning disabilities and their careers.
Knowbility is an American non-governmental organization based in Austin, Texas, working to support the independence and empowerment of people with disabilities by promoting the use and improving the availability of accessible information technology. Its mission is to create an inclusive digital world for people of all abilities. Knowbility's signature program is the Accessibility Internet Rally, a web-building competition that brings together volunteer web designers to create accessible websites for nonprofit organizations and artists that serve communities all over the world.
Design for All in the context of information and communications technology (ICT) is the conscious and systematic effort to proactively apply principles, methods and tools to promote universal design in computer-related technologies, including Internet-based technologies, thus avoiding the need for a posteriori adaptations, or specialised design.
Lisa Seeman is an inventor and an entrepreneur and has been instrumental in creating standards for interoperability and accessibility.
The Inclusive Design Research Centre (IDRC) is a research and development centre at OCAD University in Toronto, Canada. The centre defines inclusive design as that which "considers the full range of human diversity with respect to ability, language, culture, gender, age and other forms of human difference." The research centre is directed by Jutta Treviranus. In 2011 the centre launched a Master of Design in Inclusive Design.
Vicki Hanson FACM FRSE FBCS, is an American computer scientist noted for her research on human-computer interaction and accessibility and for her leadership in broadening participation in computing.
Digital inclusion involves the activities necessary to ensure equitable access to and use of information and communication technologies for participation in social and economic life including for education, social services, health, social and community participation. Digital inclusion includes access to affordable broadband Internet services, Internet-enabled devices, access to digital literacy training, quality technical support, and applications and online content designed to enable and encourage self-sufficiency, participation, and collaboration. Related concepts include digital divide, digital exclusion and digital inequality however digital inclusion focuses more on the strategies, policies and programs required to address the digital divide.
Elizabeth "Liddy" Nevile is an Australian academic and a pioneer in using computers and the World Wide Web for education in Australia. In 1989-1990 she was instrumental in establishing the first program in the world that required all students to have laptop computers, at Methodist Ladies College, Melbourne, Australia.