Minority influence

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Minority influence, a form of social influence, takes place when a member of a minority group influences the majority to accept the minority's beliefs or behavior. This occurs when a small group or an individual acts as an agent of social change by questioning established societal perceptions, and proposing alternative, original ideas which oppose the existing social norms. [1] There are two types of social influence: majority influence (resulting in conformity and public compliance) and minority influence (resulting in conversion). Majority influence refers to the majority trying to produce conformity on the minority, while minority influence is converting the majority to adopt the thinking of the minority group. [2] Unlike other forms of influence, minority influence is often thought of as a more innovative form of social change, because it usually involves a personal shift in private opinion. Examples of minority influence include the civil rights movement in the United States and the anti-apartheid movement in South Africa.

Contents

History

Nearly all early research on minority influence focused on how the majority influenced the minority, based on the assumption of many psychologists that it would be very hard for the minority to have any influence on the majority. Moscovici had a different perspective, as he believed that it was possible for a minority influence to overcome majority influence. As a result, he conducted his own study on minority influence in 1969. Similar to Asch's (1951) 'blue-green' experiment, to see if a group of four participants were influenced by a minority. His research was important as it was one of the first studies to show that a minority was able to change the opinions of the majority. The research of Moscovici and his colleagues opened the door to more research on the subject.

Mechanism

Moscovici's (1980, 1985) conversion theory outlines a dual process of social influence. When an individual's views differ from the majority view, this causes inner turmoil, motivating the individual to reduce conflict by using a comparison process, leading to compliance and public acceptance of the majority position to avoid ostracism and potential ridicule. [3] Therefore, majority influence is seen as normative social influence because often it is generated by a desire to fit in and conform to the group, e.g. Asch's (1951) line study. Conversely, a minority view is more distinctive, capturing attention and resulting in a validation process, where people carefully analyse the discrepancy between their own view and the minority view. This often results in attitude conversion, where the individual is convinced that the minority view is correct, which is much more likely to be private rather than public.

Majority influence occurs when people conform to certain beliefs and behaviours in order to be accepted by others. Unlike majority influence, minority influence can rarely influence others through normative social influence because the majority is indifferent to the minority's perspective of them. To influence the majority, the minority group would take the approach of informational social influence (Wood, 1994). By presenting information that the majority does not know or expect, this new or unexpected information catches the attention of the majority to carefully consider and examine the minority's view. After consideration, when the majority finds more validity and merit in the minority's view, the majority group has a higher chance of accepting part or all of the minority opinion. [4]

Although the majority group may accept part or all of the minority view, that fact does not necessarily indicate that the majority has been completely influenced by the minority. A study by Elizabeth Mannix and Margaret Ann Neale (2005) shows that having the support from the majority leader could prove to be the critical factor in getting the minority opinion to be heard and be accepted. The support of a leader gives the majority more confidence in the merit of the minority opinion, leading to an overall respect for the minority. The strength of the "key people" (Van Avermaet, 1996) comes from the reputation built from their consistency of behaviors and ideas. Involving key people will benefit the minority view because people are more open to hear from others whom they trust and respect. [5] In minority influence, a few influential leaders can influence the opposing majority to the minority's way of thinking. [6] [7] Even small changes in the influence of a minority ideology can trigger substantial changes in behavior or beliefs. [8] In the end, having a more supportive and active minority group could lead to innovative and better decision-making. [9]

Affecting factors

Size of minority

Moscovici and Nemeth (1974) argue that a minority of one is more influential than a minority of more than one, as one person is more likely to be consistent over long periods of time and will not divide the majority's attention. [10] They explain that a person may question themself: "How can they be so wrong and yet so sure of themselves?", resulting in a tendency to reevaluate the entire situation, considering all possible alternatives, including the minority view. On the other hand, two people are more likely to be influential than one person as they are less likely to be seen as strange or eccentric. More recent research [11] has supported the latter due to the belief that a minority with two or more, if consistent, has more credibility and is therefore more likely to influence the majority. [10]

Size of majority

The social impact model (Latané & Wolf 1981) predicts that as the size of the majority grows, the influence of the minority decreases, both in public and in private attitude change. [12] The social impact model further explains that social impact is the multiplicative effect of strength (power, status, knowledge), the immediacy (physical proximity and recency), and the number of group members, supporting the view that a minority will be less influential on a larger majority.

Clark and Maass (1990) looked at the interaction between minority influence and majorities of varying sizes, and found that, like Latané & Wolf's findings, the minority's influence decreases in a negatively accelerating power function as the majority increases. [13] This is reflected in findings that minority support should decrease considerably with the first few members of the majority, but additional members will have a marginally declining impact on getting people to conform to the majority position.

Similarly, Latané and Wolf cite Solomon Asch's work with "the magic number three". After his experiments, Asch concludes that when the majority consists of just one or two individuals, there is very little conformity. The addition of a third majority member dramatically increases conformity, but increases beyond three did not result in increasing amounts of conformity. [12]

Behavioural style

Minority influence is more likely to occur if the point of view of the minority is consistent, flexible, and appealing to the majority. Having a consistent and unwavering opinion will increase the appeal to the majority, leading to a higher chance of adaption to the minority view. However, any wavering opinions from the minority group could lead the majority to dismiss the minority's claims and opinions. [14] Serge Moscovici and Nemeth (1974) argued that minority influence is effective as long as there is consistency over time and agreement among the members of the minority. [10] If this consistency were lost, then the minority would lose its credibility. This can be the case if a member of the minority deserts and joins the majority, as this damages the consistency and unity of the minority. After this occurrence, members of the majority are less likely to shift their position to that of the minority. The key to minority influence being successful is not just consistency, but how the majority interprets consistency. If the consistent minority are seen as too inflexible, rigid, and unwilling to change, they are unlikely to influence the majority. However, if they appear flexible and compromising, they will be seen as less extreme and more reasonable, having a better chance of changing majority views. [15]

Dispositional and situational factors

Research shows that individuals are more likely to listen to the minority and take on their ideas if they identify with them as being similar to themselves. Maass & Clark (1984) arranged for a group of heterosexual participants to hear a debate on gay rights. The results showed that the majority heterosexual group debating was easier for the heterosexual participants to relate to. Therefore, the minority homosexual group had less of an influence. Influence is more likely to occur if the minority (or majority) is part of our 'in-group' as we are more likely to be influenced by those who are similar to us. This research contradicts with Moscovici's view that deviant minorities (or out-groups) are essential for minority influence to occur. In-group minorities are more likely to be successful, as they are seen as part of the group, and therefore their ideas are seen as more acceptable. On the other hand, out-groups are more likely to be discriminated, as they are not seen as part of the group, causing them to seem strange or unusual. [16]

In addition, the decisions of others may affect the potency of minority influence. Asch (1952) conducted a study in which test subjects would be accompanied one of two "partners" during a series of questions posed to a group: a) a partner that would agree with the subject's minority view, or b) a partner that would be more extremely incorrect than the majority. Asch found that regardless of the role of the "partner", the fact that the consensus was broken – even if by just one individual ("the magic number one") – was enough to reduce conformity to a majority, and add credibility to the minority view. [17]

Application: juries

Jury dynamics

Stories, evidence and verdicts

Most juries will elect a leader and then decide whether the voting for a verdict will be public or private. Using the Story Model Theory which suggests that cognitive processing of trial information is what drives jurors to mentally organize evidence in coherent, credible narratives, jurors will approach a verdict in one of two ways. Verdict Driven jurors sort the evidence into categories of guilty and not guilty before deliberation. This type of juror feels the need to reach a verdict quickly, and may feel social pressure outside of the group to deliver the decision in a time-efficient manner. On the other hand, Evidence Based jurors will resist making a final decision on the verdict until they have reviewed all the evidence. Such jurors tend to explore their different options as a group and are less influenced by the social pressure outside of the group to reach a verdict quickly. [18]

Minority influence in juries

The verdict favored by the majority on the first ballot becomes the jury's final decision in about 90% of all jury trials. Minorities, then, do have some influence over the outcome. When a jury is hung, it is usually because one or two jurors are holding out, or resisting the influence of the majority. If these jury members are consistent in their views, it is likely they will be able to convince another member of the jury to also side with their view. As time goes on, more and more jurors may change their vote in favor of the original minority. It is, however, extremely important the original jurors are consistent and confident in their opinions. The more unsteady they appear, the less likely they are to conquer the majority. [18]

Status and influence in juries

Members of a jury who have high prestige or status are usually more influential than members who are not. Members who are also of high socioeconomic status are also more likely to influential in the jury deliberation process. This is demonstrated by the correlation between private preliberation opinion and jury's final decision was .50 for rich members and .2 for laborers. However, in recent analysis, race and sex no longer determine influence in juries. [18]

Improving juries

  1. Jury Size: modifying could influence group structure, representativeness, and majority influence; large juries are more likely to be hung, but small and large juries do not significantly differ in the types of verdicts reached.
  2. Unanimity: juries that do not have to reach a unanimous decision render their judgements twice as quickly and are less likely to be hung.
  3. Procedural Innovation: we can improve juries by making the instructions given to juries (prior to deliberation) clearer and more understandable. If the members understand at the beginning of the process what their requirements are, then they will be more efficient in their delivery of the verdict, and be more understanding of the process. [18]

Yielding

Social cryptoamnesia

After a number of members have shifted their opinion to agree with the minority group, that minority becomes a majority. This is known as the snowball effect. [19] When a minority creates social change in society, the new view becomes an integral part of the society's culture. This results in the source of the minority influence that led to change being forgotten, which is known as social cryptoamnesia. [20] Minority influence can be successful if people can dissociate between the socio-cognitive activities of resistance that are induced by the source and other activities of resistance that develop from the content of the message. The process of dissociation is explained by social cryptoamnesia: [20] what was originally considered different is gradually constructed as an alternative (Perez, 1995).

A person can be affected by minority influence whether directly or indirectly. However, if one is not aware of the influence, the minority ideas could be taken as one's own while disregarding where the original idea came from. Social cryptoamnesia explains that thoughts and ideas that challenge or shock are stored in latent memory without retaining the ownership of the idea. Ideas that were supposedly forgotten have reappeared in the person's mind as his or her own belief or thought. [20] This major attitude change takes place when the zeitgeist has changed. In history, minorities have changed the attitudes of society, and the attitudes of society have changed the personal opinion of the majority in that society. Although minority influence may not affect a person immediately, one's beliefs and behaviors may change over time due to social cryptoamnesia.

Broadening views in organizations

By integrating the theory of minority influence in organizations, people may be more open to learning and change, benefiting the organization in the end.

Increasing diversity in the workplace

Not only is minority influence seen in social groups, but this type of social influence is also present in the workplace. Incorporating the concept of minority influence can encourage diversity and change in a corporate organization. Mannix and Neale (2005) performed a case study on a company that asked all the senior managers to mentor junior managers, preparing at least three younger managers to be ready and competent enough to replace the older managers. From this study, the firm realized that they were not achieving the extent of diversity that they intended. As a result, the company required at least one of the three junior managers in training to be a woman or underrepresented minority. This new requirement improved the intended diversity in the organization as well as the interaction between the senior manager mentor and the junior manager mentee. [9]

Improving organizational values and culture

In another study by Mannix and Neale, yearly performance evaluations were completed for Hispanic, African American, and Asian managers. Their performance reviews evaluated the managers on less tangible measures related to leadership, an essential factor that is considered for receiving a promotion. Upon reflection of the company's performance evaluations, a senior leader suggested that the criteria on which managers were assessed was biased toward a "white, Anglo management style" (Mannix, 2005). As a solution, the leadership performance and promotion criteria of the performance reviews were revised. From this change and inclusion of minority influence, managers were able to learn from their strengths and weaknesses and change. Along with changing the criteria of performance evaluations, the organization itself underwent a change in values and culture. [9]

Combined with majority influence

There is evidence to suggest that it is possible for minority influence and majority influence to work together. A study by Clark (1994) uses a jury setting from the film 12 Angry Men to investigate social influence. Some of the participants were asked to just read the arguments from one of the characters (who acted as the minority), while the other group were also told how he changed the opinion of the rest of the jury. [21] Social influence was present in both groups, but was stronger in the group that was exposed to both the arguments (minority influence) and the knowledge that the jury conformed (majority influence).

See also

Related Research Articles

Communal reinforcement is a social phenomenon in which a concept or idea is repeatedly asserted in a community, regardless of whether sufficient empirical evidence has been presented to support it. Over time, the concept or idea is reinforced to become a strong belief in many people's minds, and may be regarded by the members of the community as fact. Often, the concept or idea may be further reinforced by publications in the mass media, books, or other means of communication. The phrase "millions of people can't all be wrong" is indicative of the common tendency to accept a communally reinforced idea without question, which often aids in the widespread acceptance of factoids. A very similar term to this term is community-reinforcement, which is a behavioral method to stop drug addiction.

<span class="mw-page-title-main">Solomon Asch</span> Polish-American psychologist (1907–1996)

Solomon Eliot Asch (September 14, 1907 – February 20, 1996) was a Polish-American Gestalt psychologist and pioneer in social psychology. He created seminal pieces of work in impression formation, prestige suggestion, conformity, and many other topics. His work follows a common theme of Gestalt psychology that the whole is not only greater than the sum of its parts, but the nature of the whole fundamentally alters the parts. Asch stated: "Most social acts have to be understood in their setting, and lose meaning if isolated. No error in thinking about social facts is more serious than the failure to see their place and function". Asch is most well known for his conformity experiments, in which he demonstrated the influence of group pressure on opinions. A Review of General Psychology survey, published in 2002, ranked Asch as the 41st most cited psychologist of the 20th century.

<span class="mw-page-title-main">Spiral of silence</span> Political science and mass communication theory

The spiral of silence theory is a political science and mass communication theory which states that an individual's perception of the distribution of public opinion influences that individual's willingness to express their own opinions. Also known as the theory of public opinion, the spiral of silence theory claims individuals will be more confident and outward with their opinion when they notice that their personal opinion is shared throughout a group. But if the individual notices that their opinion is unpopular with the group, they will be more inclined to be reserved and remain silent. In other words, from the individual's perspective, "not isolating themself is more important than their own judgement", meaning their perception of how others in the group perceive them is more important to themself than the need for their opinion to be heard.

Social influence comprises the ways in which individuals adjust their behavior to meet the demands of a social environment. It takes many forms and can be seen in conformity, socialization, peer pressure, obedience, leadership, persuasion, sales, and marketing. Typically social influence results from a specific action, command, or request, but people also alter their attitudes and behaviors in response to what they perceive others might do or think. In 1958, Harvard psychologist Herbert Kelman identified three broad varieties of social influence.

  1. Compliance is when people appear to agree with others but actually keep their dissenting opinions private.
  2. Identification is when people are influenced by someone who is liked and respected, such as a famous celebrity.
  3. Internalization is when people accept a belief or behavior and agree both publicly and privately.

In social psychology, group polarization refers to the tendency for a group to make decisions that are more extreme than the initial inclination of its members. These more extreme decisions are towards greater risk if individuals' initial tendencies are to be risky and towards greater caution if individuals' initial tendencies are to be cautious. The phenomenon also holds that a group's attitude toward a situation may change in the sense that the individuals' initial attitudes have strengthened and intensified after group discussion, a phenomenon known as attitude polarization.

In psychology, the Asch conformity experiments or the Asch paradigm were a series of studies directed by Solomon Asch studying if and how individuals yielded to or defied a majority group and the effect of such influences on beliefs and opinions.

Communication in small groups consists of three or more people who share a common goal and communicate collectively to achieve it. During small group communication, interdependent participants analyze data, evaluate the nature of the problem(s), decide and provide a possible solution or procedure. Additionally, small group communication provides strong feedback, unique contributions to the group as well as a critical thinking analysis and self-disclosure from each member. Small groups communicate through an interpersonal exchange process of information, feelings and active listening in both two types of small groups: primary groups and secondary groups.

Social proof is a psychological and social phenomenon wherein people copy the actions of others in choosing how to behave in a given situation. The term was coined by Robert Cialdini in his 1984 book Influence: Science and Practice.

Herd mentality is the tendency for people’s behavior or beliefs to conform to those of the group they belong to. The concept of herd mentality has been studied and analyzed from different perspectives, including biology, psychology and sociology. This psychological phenomenon can have profound impacts on human behavior.

Attitudes are associated beliefs and behaviors towards some object. They are not stable, and because of the communication and behavior of other people, are subject to change by social influences, as well as by the individual's motivation to maintain cognitive consistency when cognitive dissonance occurs—when two attitudes or attitude and behavior conflict. Attitudes and attitude objects are functions of affective and cognitive components. It has been suggested that the inter-structural composition of an associative network can be altered by the activation of a single node. Thus, by activating an affective or emotional node, attitude change may be possible, though affective and cognitive components tend to be intertwined.

<span class="mw-page-title-main">Serge Moscovici</span> Romanian-born French social psychologist (1925–2014)

Serge Moscovici born Srul Herş Moscovici, was a Romanian-born French social psychologist, director of the Laboratoire Européen de Psychologie Sociale, which he co-founded in 1974 at the Maison des sciences de l'homme in Paris. He was a member of the European Academy of Sciences and Arts and Commander of the Legion of Honour, as well as a member of the Russian Academy of Sciences and honorary member of the Hungarian Academy of Sciences. Moscovici's son, Pierre Moscovici is the current First President of the Court of Audit and was European Commissioner for Economic and Financial Affairs, Taxation and Customs and Minister of Finance.

Implicit personality theory describes the specific patterns and biases an individual uses when forming impressions based on a limited amount of initial information about an unfamiliar person. While there are parts of the impression formation process that are context-dependent, individuals also tend to exhibit certain tendencies in forming impressions across a variety of situations. There is not one singular implicit personality theory utilized by all; rather, each individual approaches the task of impression formation in his or her own unique way. However, there are some components of implicit personality theories that are consistent across individuals, or within groups of similar individuals. These components are of particular interest to social psychologists because they have the potential to give insight into what impression one person will form of another.

Social impact theory was created by Bibb Latané in 1981 and consists of four basic rules which consider how individuals can be "sources or targets of social influence". Social impact is the result of social forces including the strength of the source of impact, the immediacy of the event, and the number of sources exerting the impact. The more targets of impact that exist, the less impact each individual target has.

Normative social influence is a type of social influence that leads to conformity. It is defined in social psychology as "...the influence of other people that leads us to conform in order to be liked and accepted by them." The power of normative social influence stems from the human identity as a social being, with a need for companionship and association.

Apodaca v. Oregon, 406 U.S. 404 (1972), was a United States Supreme Court case in which the Court held that state juries may convict a defendant by a less-than-unanimous verdict in a felony criminal case. The four-justice plurality opinion of the court, written by Justice White, affirmed the judgment of the Oregon Court of Appeals and held that there was no constitutional right to a unanimous verdict. Although federal law requires federal juries to reach criminal verdicts unanimously, the Court held Oregon's practice did not violate the Sixth Amendment right to trial by jury and so allowed it to continue. In Johnson v. Louisiana, a case decided on the same day, the Court held that Louisiana's similar practice of allowing criminal convictions by a jury vote of 9–3 did not violate due process or equal protection under the Fourteenth Amendment.

Group decision-making is a situation faced when individuals collectively make a choice from the alternatives before them. The decision is then no longer attributable to any single individual who is a member of the group. This is because all the individuals and social group processes such as social influence contribute to the outcome. The decisions made by groups are often different from those made by individuals. In workplace settings, collaborative decision-making is one of the most successful models to generate buy-in from other stakeholders, build consensus, and encourage creativity. According to the idea of synergy, decisions made collectively also tend to be more effective than decisions made by a single individual. In this vein, certain collaborative arrangements have the potential to generate better net performance outcomes than individuals acting on their own. Under normal everyday conditions, collaborative or group decision-making would often be preferred and would generate more benefits than individual decision-making when there is the time for proper deliberation, discussion, and dialogue. This can be achieved through the use of committee, teams, groups, partnerships, or other collaborative social processes.

Compliance is a response—specifically, a submission—made in reaction to a request. The request may be explicit or implicit. The target may or may not recognize that they are being urged to act in a particular way.

Conformity is the act of matching attitudes, beliefs, and behaviors to group norms, politics or being like-minded. Norms are implicit, specific rules, guidance shared by a group of individuals, that guide their interactions with others. People often choose to conform to society rather than to pursue personal desires – because it is often easier to follow the path others have made already, rather than forging a new one. Thus, conformity is sometimes a product of group communication. This tendency to conform occurs in small groups and/or in society as a whole and may result from subtle unconscious influences, or from direct and overt social pressure. Conformity can occur in the presence of others, or when an individual is alone. For example, people tend to follow social norms when eating or when watching television, even if alone.

Conversion theory is Serge Moscovici's conceptual analysis of the cognitive and interpersonal processes that mediate the direct and indirect impact of a consistent minority on the majority. Initially, Moscovici's conversion theory of minority influence began as a minority opinion that was rejected by many researchers, but eventually members of opposition validated it, thus confirming the theory's exact predictions. Solomon Asch's studies highlighted the power that majorities have over groups and their subsequent conformity, but Moscovici was more interested in the power exerted by minorities.

Social cryptomnesia is a psychological and sociological idea. It is a cognitive bias experienced by entire cultures following social change.

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