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Net neutrality in Canada is a debated issue, but not to the degree of partisanship in other nations, such as the United States, in part because of its federal regulatory structure and pre-existing supportive laws that were enacted decades before the debate arose. [1] In Canada, Internet service providers (ISPs) generally provide Internet service in a neutral manner. Some notable incidents otherwise have included Bell Canada's throttling of certain protocols[ citation needed ] and Telus's censorship of a specific website critical of the company. [2]
However, the telecommunications concept currently is explicitly enforced by Canada's federal telecommunications regulatory body, The Canadian Radio-television and Telecommunications Commission (CRTC), [3] with the open support of the current federal government under Prime Minister Justin Trudeau. [4]
In Canada, under the Federal Telecommunications Act of 1993, internet providers are considered utilities which are subject to regulations which in spirit predate later debates about net neutrality that state that service providers can't give "undue or unreasonable preference," nor can they influence the content being transmitted over their networks[ citation needed ]. Furthermore, the CRTC, unlike the more directly political appointees of the American Federal Communications Commission (FCC), is a more arms-length regulatory body with more autonomous authority over telecommunications. For example, the CRTC's decisions rely more on a more judiciary process relying on evidence submitted during public consultations, rather than along party lines as the American FCC is prone to do. [5]
In 2005, when Telus blocked access to labour union blogs during an employee strike, the question of net neutrality became more prominent. [6]
In March 2006, the then Conservative government led by then Industry Minister Maxime Bernier updated the Telecommunications Policy Objectives and Regulation with new objectives to focus on three broad goals:
On February 7, 2007, The Canadian Press obtain documents where the Conservative government is reluctant to implement Net neutrality legislation. However, Bernier and his advisers, despite acknowledging the arguments made by telecom companies, stated that "it would be premature at this time to draw any conclusions." [8] [9] The documents point to statements like public policy must consider consumer protection and choice, but it should also "enable market forces to continue to shape the evolution of the Internet infrastructure, investment and innovation to the greatest extent feasible.'' [10]
On May 28, 2008, the federal New Democratic Party (NDP) introduced a private member's bill, C-552, [11] to the House of Commons that would explicitly entrench the principle of "net neutrality" and enact rules to keep the Internet free from interference by service providers. [12] This bill died on the order paper at 1st reading on September 7, 2008, when Prime Minister Stephen Harper asked the Governor General for the dissolution of the 39th Session of Parliament.
On June 8, 2008, a private member's bill, C-555, [13] entitled "The Telecommunications Clarity and Fairness Act" was introduced by Liberal MP David McGuinty (Ottawa–South) that sought to undertake, among other things, "an assessment of network management practices that favour, degrade or prioritize any packet transmitted over a broadband network based on source, ownership or destination". Like the NDP bill, this proposed legislation fell after the 39th Parliament was dissolved by the Governor General.
In November 2008, the Canadian Radio-television and Telecommunications Commission (CRTC) scheduled a review of the Internet traffic management of ISPs and is still in the review process. The CRTC took comments from the public until Monday, February 23, 2009. [14] In May 2009 An Act to amend the Telecommunications Act (Internet neutrality) was introduced during the second session of the 40th Parliament to ensure net neutrality. This act (Bill C-398) did not become law. [15]
On January 25, 2011, the CRTC ruled that usage-based billing could now be introduced. [16] Prime Minister Harper signalled that the government may be looking into such a ruling: "We're very concerned about CRTC's decision on usage-based billing and its impact on consumers. I've asked for a review of the decision". [17] Some have suggested that this adversely affects net neutrality, since it discriminates against media that is larger in size, such as audio and video. [18] The new ruling significantly throttles the availability of access by small business owners as they would have to pay for services.
In April 2017, the CRTC took a series of decisions to support net neutrality but also allow ISP's to offer differential pricing to customers, but only in the areas of speed rates, monthly data usage etc. but not based on content. [19] [20] [21] [22]
On November 22, 2017, in an interview with Vice Motherboard, Canadian Prime Minister Justin Trudeau expressed concern when the FCC in the United States proposed decreasing regulations concerning net neutrality. He stated that "Net neutrality is something that is essential for small businesses, for consumers, and it is essential to keep the freedom associated with the internet alive." [23]
On December 14, 2017, Navdeep Bains, Minister of Innovation, Science and Economic Development concurred with that policy stating, "We believe that an open and accessible Internet is vital to the free flow of content and information, which, in turn, is vital to our democracy. Freedom, equality, diversity and openness are important values for our government, and we firmly intend to uphold these values." [24]
In July 2005, while its union workers were locked out, Telus blocked its subscribers access to Voices for Change, which was a community website run by and for Telecommunications Workers Union members. [25] Telus claimed the site suggested striking workers jam Telus phone lines and that it posted pictures of employees crossing the union picket lines. A Telus spokesperson said advocating jamming lines hurt the company, and access to those pictures threatened the privacy and safety of employees.
Telus said in a news release that it had reached an agreement with the operator of Voices for Change to allow re-enabled access to the website. The agreement included the removal of all content, including photographs, posted with the intent of intimidation. [26]
On April 3, 2008, the Canadian Association of Internet Providers requested that the CRTC require Bell Canada to immediately cease its traffic shaping and Internet traffic throttling. [27] [28] On November 20, 2008, the CRTC ruled that Bell Canada's traffic shaping was not discriminatory because it was applied to both wholesale and retail customers. The CRTC also called for public hearings to ensure that network management practices are administered fairly in the future. [29]
On November 20, 2013, graduate student Benjamin Klass filed a Part 1 application to the CRTC claiming that Bell Mobility was "giving itself an unfair advantage by applying a separate data cap to its own new media". [30] The CRTC ruled in favour of Klass' claims on January 29, 2015, ordering both Bell Mobility and Videotron to stop giving themselves "undue and unreasonable preference". [31] Bell appealed the decision to the Federal Court of Appeal but the court dismissed the appeal in 2016 [32]
A 2019 Canadian documentary short entitled Dude, Where's my TV? presents Ben v. Bell, chronicles Klass' David and Goliath net neutrality battle with Bell. [33]
In 2014, Xplornet faced 12 complaints over the use of throttling technologies. However, the CRTC decided not to impose penalties due to the fact that Xplornet had disclosed its policies before pledging to fix the problem. [34]
In April 2017, the CRTC announced a ruling that required all data to be counted against a user's data cap, regardless of its source. The decision was made necessary by the introduction by Videotron of a cellular data plan that didn't count against the user's data cap any use of a "music over streaming" service in a restricted list of services (like Apple Music, Spotify and others). The rationale behind the decision was that the plan would give an unfair advantage to the services allowed on the list and would disadvantage small services that would want to enter the marketplace. The chairman of the CRTC, Jean-Pierre Blais, said at the time that "the aim [of] the decision was to encourage Internet service providers to compete on price, speed and network quality instead of acting as a gatekeeper." [35]
In 2007, Bell Canada spokeswoman Jacqueline Michelis in an e-mail to The Canadian Press argued that introducing net neutrality legislation was not necessary by stating "Our position on network diversity/neutrality is that it should be determined by market forces, not regulation." [36] On June 18, 2009, the Conservative Party of Canada was non-committal on the issue, arguing that free market competition is preferable to regulation. [37]
TekSavvy, Velcom, Acanac Inc. argue that throttling by Bell Canada at the ISP level makes it difficult to differentiate their services against Bell Canada, concerning issues about deep packet inspection (DPI) and security, and the quality of service. [38] According to TekSavvy, Bell Canada's congestion report to the CRTC shows that the “data suggests no congestion problems for at least 95 percent of the network in Ontario and Quebec.” [39] Wholesale ISPs do not throttle bandwidth, [40] but since wholesalers do not have a full network infrastructure, they rely on Bell Canada's network for the last stretch of cabling to customers. When Bell Canada receives packets on the network, it may be throttled, slowing down the connection between the wholesale ISP and the customer. TekSavvy and Velcom support MLPPP which circumvents Bell Canada's throttling. [41]
Yahoo! and Microsoft argue that net neutrality law is necessary because without such a law, ISPs will destroy the free and open nature of the Internet and also create a tiered, dollar-driven net that favours the wealthiest corporations over everyone else. [42]
Rogers Communications Inc. supports Canada net neutrality framework. [43]
Michael Geist has been writing about net neutrality in the Toronto Star . When he had an interview with CARTT.CA, he said that "from a policy and law perspective, we ought to be thinking about what kind of rules the government might consider to help facilitate some of that." [44] Geist has used the Xplornet throttling complaints to indicate how Canada's current net neutrality framework does not uphold its principles. [34] However, Ken Engelhart writing about net neutrality in the Financial Post argues that Canada's net neutrality framework can lead to over-regulation which can limit consumer choice. [45]
Montreal Economic Institute: an op-ed published in the Morning Consult by a couple of staff members—former policy advisers to then Industry minister Maxime Bernier—argues in favor of net neutrality principles. However they favor a more "light touch regulatory regime that that can adapt to new business models and technological change " instead of ""strict preventive rules" when enforcing it. In addition, both of them feel like both sides are misinterpreting the debate about net neutrality [46] While Marcel Boyer, in a 2009 article argued that net neutrality should be handled by anti-trust enforcement agencies such as the Canadian Competition Bureau instead of the CRTC.
Present-day telecommunications in Canada include telephone, radio, television, and internet usage. In the past, telecommunications included telegraphy available through Canadian Pacific and Canadian National.
The Canadian Radio-television and Telecommunications Commission is a public organization in Canada with mandate as a regulatory agency for broadcasting and telecommunications. It was created in 1976 when it took over responsibility for regulating telecommunication carriers. Prior to 1976, it was known as the Canadian Radio and Television Commission, which was established in 1968 by the Parliament of Canada to replace the Board of Broadcast Governors. Its headquarters is located in the Central Building of Les Terrasses de la Chaudière in Gatineau, Quebec.
Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services. Owned by Quebecor, it primarily serves Quebec and Ottawa, as well as the Francophone communities of New Brunswick and some parts of Eastern Ontario. Its principal competitors are Bell Canada and Telus Communications.
Rogers Hi-Speed Internet is a broadband Internet service provider in Canada, owned by Rogers Communications. Rogers previously operated under the brand names Rogers@Home, Rogers Yahoo! Hi-Speed Internet, WAVE, and Road Runner in Newfoundland. It is currently the second largest Internet provider in Canada, after Bell Internet by customer count.
Bell MTS Inc. is a subsidiary of BCE Inc. that operates telecommunications services in Manitoba.
Shaw Communications Inc. was a Canadian telecommunications company which provided telephone, Internet, television, and mobile services. The company was founded in 1966 as Capital Cable Television Company, Ltd. by JR Shaw in Edmonton. The company was acquired by and amalgamated into Rogers Communications in 2023; most operations were rebranded to the Rogers brand beginning in July of that year, with services and sponsorships in former Shaw markets having used the transitional brand Rogers together with Shaw for promotional purposes.
Network neutrality, often referred to as net neutrality, is the principle that Internet service providers (ISPs) must treat all Internet communications equally, offering users and online content providers consistent transfer rates regardless of content, website, platform, application, type of equipment, source address, destination address, or method of communication. Net neutrality was advocated for in the 1990s by the presidential administration of Bill Clinton in the United States. Clinton's signing of the Telecommunications Act of 1996, an amendment to the Communications Act of 1934, set a worldwide example for net neutrality laws and the regulation of ISPs.
Bandwidth throttling consists in the limitation of the communication speed, of the ingoing (received) or outgoing (sent) data in a network node or in a network device such as computers and mobile phones.
Michael Allen Geist is a Canadian academic, and the Canada Research Chair in Internet and E-Commerce Law at the University of Ottawa. He is the editor of four books on copyright law and privacy law, and he edits two newsletters on Canadian information technology and privacy law.
In the United States, net neutrality—the principle that Internet service providers (ISPs) should make no distinctions between different kinds of content on the Internet, and to not discriminate based on such distinctions—has been an issue of contention between end-users and ISPs since the 1990s. With net neutrality, ISPs may not intentionally block, slow down, or charge different rates for specific online content. Without net neutrality, ISPs may prioritize certain types of traffic, meter others, or potentially block specific types of content, while charging consumers different rates for that content.
Konrad Winrich Graf Finck von Finckenstein, is a Canadian public servant who has worked in the areas of trade, commercial, competition and communications law. He was appointed to the Order of Canada in 2022.
Canada ranks as 28th in the world for Internet usage with an estimated 35.34 million users or 93% of the population as of 2021. According to Harvard researchers, Canada has some of the lowest internet standards among OECD countries, as a result of high costs and slow internet speeds.
An Act to amend the Telecommunications Act was tabled in the Parliament of Canada by the MP for Timmins and James Bay, Charlie Angus, on May 29, 2009, on the second session of the 40th Parliament. Bill C-398 aimed to prohibit various forms of discrimination by telecommunications service providers. "Network management practices that favour, degrade or prioritize any content, application or service transmitted over a broadband network based on its source, ownership, destination or type" are specifically prohibited, subject to certain exceptions. Telecommunications Service providers may use reasonable management practices in order to alleviate extraordinary congestion, may prioritize emergency communications, and assure the security of computers and networks in a reasonable manner. ISPs, according to the proposed Bill, would also be allowed to charge users on a usage-based basis as well as offer directly to users consumer protection services that may discriminate, provided notice is given to users as well as a possibility to opt-out.
Freedom Mobile, a Canadian wireless telecommunications provider owned by Québecor, holds a 6% market share of the Canadian wireless market, primarily concentrated in urban areas of Ontario, British Columbia, Alberta, and Manitoba. As the fourth-largest wireless carrier in Canada, Freedom Mobile serves 2,290,497 subscribers as of November 30, 2022. In addition to mobile phone plans, Freedom also offers home internet and TV services.
VMedia Inc. is a Canadian telecommunications company and broadcast distribution provider.
Net bias is the counter-principle to net neutrality, which indicates differentiation or discrimination of price and the quality of content or applications on the Internet by ISPs. Similar terms include data discrimination, digital redlining, and network management.
Xplore Inc. is a Canadian rural internet service provider. It is the largest rural focused broadband service provider in Canada.
Distributel is a brand of Bell Canada headquartered in Toronto, Ontario, founded in 1988 and offering Canadians long distance phone service. Distributel now offers a wide range of high speed Internet plans in Ontario, Quebec, British Columbia and Alberta as well as VoIP Digital Home Phone service across Canada. Distributel also provides IPTV in all major markets in Ontario and Quebec.
Net neutrality is the principle that governments should mandate Internet service providers to treat all data on the Internet the same, and not discriminate or charge differently by user, content, website, platform, application, type of attached equipment, or method of communication. For instance, under these principles, internet service providers are unable to intentionally block, slow down or charge money for specific websites and online content.
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