PC Tools (company)

Last updated


PC Tools
Company type Subsidiary
FoundedFebruary 25, 2003;21 years ago (2003-02-25)
DefunctDecember 4, 2013 (2013-12-04)
Headquarters,
Australia
Number of locations
Luxembourg
United States
United Kingdom
Ukraine
Ireland
Area served
Worldwide
Key people
Dave Cole
(Vice President and General Manager)
Number of employees
200+
Parent Symantec
Website www.pctools.com

PC Tools (formerly known as WinGuides [1] ) was a software company founded in 2003 [2] and acquired by Symantec in 2008; the new owner eventually discontinued the PC Tools name. Company headquarters were in Australia, with offices in Luxembourg, the United States, United Kingdom, Ireland, and Ukraine. The company had previously developed and distributed security and optimization software for the Mac OS X and Microsoft Windows platforms.

Contents

Products

By 29 November 2006 software owned by PC Tools had been downloaded over 125 million times. [3]

Products
NameVersionLast Release DateNotes
Browser Defender3.0.0.31212 May 2011 [4]
PC Tools Antivirus9Unavailable [5]
PC Tools Desktop Maestro3.1.0.23216 November 2009 [6]
PC Tools File Recover931 October 2011 [7]
PC Tools iAntiVirus1.3628 August 2009 [8]
PC Tools Internet Security9Unavailable [9]
PC Tools Performance Toolkit231 October 2011 [10]
PC Tools Privacy Guardian4.5Unavailable [11]
PC Tools Registry Mechanic1131 October 2011 [12]
PC Tools Simple Backup3Unavailable [13]
PC Tools Spyware Doctor9Unavailable [14]
PC Tools Spyware Doctor with AntiVirus9Unavailable [15]
Miscellaneous Products
NameNotes
PC Tools Browser Explorer [16]
Startup Explorer [17]
ThreatExpert [18]

PC Tools Browser Defender

PC Tools Browser Defender, [4] also called Browser Defender for short, is a browser toolbar for Internet Explorer and Mozilla Firefox browsers on Windows based computers. Browser Defender allows for safe web surfing.

PC Tools iAntiVirus

iAntivirus was updated in 2012 and rebranded under Symantec's Norton brand.

PC Tools iAntiVirus is free antivirus software for Intel based Apple Macintosh computers running Mac OS 10.5 (Leopard) and Mac OS 10.6 (Snow Leopard) initially released in June 2008, used to detect and remove malware, spyware and malicious exploits, using both signature-based and heuristic detection.

AntiVirus was criticized because it only scans for Macintosh viruses, ignoring Windows and Linux viruses. It was praised for its speed and low usage of system resources. [19] [20] [21] [22]

PC Tools Internet Security

PC Tools Internet Security, [9] was the combination of the Spyware Doctor product the Firewall product and the Anti-Spam product. It provided the functionality of all three stand alone products into a single seamless product. Symantec is no longer offering this product as of 18 May 2013. It was payware designed for Windows 8 (32-/64-bit), Windows 7 (32-/64-bit), Windows Vista (32-/64-bit) and Windows XP (32-bit).

PC Tools Registry Mechanic

PC Tools Registry Mechanic, [12] the first software PC Tools released, [23] scanned the Windows registry to find errors. Version 11, released on 31 October 2011, is the last one.

PC Tools Spyware Doctor

Screenshot of PC Tools Spyware Doctor PC Tools Spyware Doctor.png
Screenshot of PC Tools Spyware Doctor

PC Tools Spyware Doctor, [14] is anti-malware software. Spyware Doctor detects malware based on indicators of compromise using its spider technology. [24] The most recent version of Spyware Doctor is 9, which was released on 31 October 2011. Symantec is no longer offering this product as of 18 May 2013. [25]

Former employees noticed an increasing number of malware, spyware and other threats targeting macOS and Apple devices. As of 2019, Spyware Doctor has been remade on macOS and included as part of the iBoostUp with Spyware Doctor Mac [26] application suite. Spyware Doctor for Mac has been tested and certified OPSWAT Platinum. [27]

PC Tools Spyware Doctor with AntiVirus

PC Tools Spyware Doctor with AntiVirus [15] has the same features as Spyware Doctor, with added anti-virus capabilities. [28] Symantec has not sold this since 2013; v9 is the last one available.

ThreatExpert

The ThreatExpert [18] Web site says that it is an advanced automated threat analysis system (initialized ATAS) built to analyze and report the actions of malware in a fully automated mode. [29] As of March 2015 the latest version was beta version 1.0.1.0 of 1 March 2008. There have been no updates since March 2008, and the Web site seems inactive.

Acquisition by Symantec

On 18 August 2008, Symantec announced the signing of an agreement to acquire PC Tools such that PC Tools would maintain separate operations. [30] The financial terms of the acquisition were not disclosed. Symantec acquired PC Tools for US$262,000,000 on 6 October 2008. [31]

Symantec withdrew the entire PC Tools security portfolio, comprising PC Tools Internet Security, Spyware Doctor and Spyware Doctor with Antivirus, on 18 May 2013; [32] PC Tools was not sold and could not be renewed from 4 December 2013. Symantec said that this would not affect PC Tools Utilities products.

Reception

Spyware Doctor received the PC World Best Buy award in the October 2007 issue of the magazine saying "PC Tools' Spyware Doctor 5.0 was the winner, outperforming the competition at detecting and removing our test set of adware and spyware samples." [33]

Spyware Doctor has received several Editors' Choice awards from PC Magazine, [34] including one for Spyware Doctor with AntiVirus 5.5 in 2008. [35] The product has also received numerous other awards from around the globe.

Not all reviews have been positive and early versions of Spyware Doctor 5.0, which the company rewrote from scratch, received some negative commentary. [36] CNET's Download.com reviews, justifies the 3-star rating by saying, "in our trial scans, Spyware Doctor repeatedly flagged several dozen harmless cookies as potential threats, more than any other antispyware product we tested. We were also unable to learn more about each threat or why Spyware Doctor flagged each."

Criticism

Symantec was unsuccessfully sued by a Washington resident for running fake scans to get people to pay for subscriptions to PC Tools's Registry Mechanic, Performance Toolkit, and Norton Utilities [37] The lawsuit claims the company intentionally ran the fake scans and the results were not real. [38]

Related Research Articles

Malware is any software intentionally designed to cause disruption to a computer, server, client, or computer network, leak private information, gain unauthorized access to information or systems, deprive access to information, or which unknowingly interferes with the user's computer security and privacy. Researchers tend to classify malware into one or more sub-types.

Spyware is any malware that aims to gather information about a person or organization and send it to another entity in a way that harms the user by violating their privacy, endangering their device's security, or other means. This behavior may be present in other malware and in legitimate software. Websites may engage in spyware behaviors like web tracking. Hardware devices may also be affected.

<span class="mw-page-title-main">Antivirus software</span> Computer software to defend against malicious computer viruses

Antivirus software, also known as anti-malware, is a computer program used to prevent, detect, and remove malware.

<span class="mw-page-title-main">ESET NOD32</span> Computer protection software

ESET NOD32 Antivirus, commonly known as NOD32, is an antivirus software package made by the Slovak company ESET. ESET NOD32 Antivirus is sold in two editions, Home Edition and Business Edition. The Business Edition packages add ESET Remote Administrator allowing for server deployment and management, mirroring of threat signature database updates and the ability to install on Microsoft Windows Server operating systems.

Norton AntiVirus is an anti-virus or anti-malware software product founded by Peter Norton, developed and distributed by Symantec since 1990 as part of its Norton family of computer security products. It uses signatures and heuristics to identify viruses. Other features included in it are e-mail spam filtering and phishing protection.

<span class="mw-page-title-main">Microsoft Defender Antivirus</span> Anti-malware software

Microsoft Defender Antivirus is an antivirus software component of Microsoft Windows. It was first released as a downloadable free anti-spyware program for Windows XP and was shipped with Windows Vista and Windows 7. It has evolved into a full antivirus program, replacing Microsoft Security Essentials in Windows 8 or later versions.

Norton Internet Security, developed by Symantec Corporation, is a discontinued computer program that provides malware protection and removal during a subscription period. It uses signatures and heuristics to identify viruses. Other features include a personal firewall, email spam filtering, and phishing protection. With the release of the 2015 line in summer 2014, Symantec officially retired Norton Internet Security after 14 years as the chief Norton product. It was superseded by Norton Security, a rechristened adaptation of the original Norton 360 security suite. The suite was once again rebranded to Norton 360 in 2019.

<span class="mw-page-title-main">WinFixer</span> Rogue security software

WinFixer was a family of scareware rogue security programs developed by Winsoftware which claimed to repair computer system problems on Microsoft Windows computers if a user purchased the full version of the software. The software was mainly installed without the user's consent. McAfee claimed that "the primary function of the free version appears to be to alarm the user into paying for registration, at least partially based on false or erroneous detections." The program prompted the user to purchase a paid copy of the program.

Rogue security software is a form of malicious software and internet fraud that misleads users into believing there is a virus on their computer and aims to convince them to pay for a fake malware removal tool that actually installs malware on their computer. It is a form of scareware that manipulates users through fear, and a form of ransomware. Rogue security software has been a serious security threat in desktop computing since 2008. An early example that gained infamy was SpySheriff and its clones, such as Nava Shield.

<span class="mw-page-title-main">SpySheriff</span> Spyware

SpySheriff is a malware that disguises itself as anti-spyware software. It attempts to mislead the user with false security alerts, threatening them into buying the program. Like other rogue antiviruses, after producing a list of false threats, it prompts the user to pay to remove them. The software is particularly difficult to remove, since it nests its components in System Restore folders, and also blocks some system management tools. However, SpySheriff can be removed by an experienced user, antivirus software, or by using a rescue disk.

<span class="mw-page-title-main">Kaspersky Anti-Virus</span> Antivirus solution

Kaspersky Anti-Virus is a proprietary antivirus program developed by Kaspersky Lab. It is designed to protect users from malware and is primarily designed for computers running Microsoft Windows and macOS, although a version for Linux is available for business consumers.

<span class="mw-page-title-main">VirusTotal</span> Cybersecurity website owned by Chronicle

VirusTotal is a website created by the Spanish security company Hispasec Sistemas. Launched in June 2004, it was acquired by Google in September 2012. The company's ownership switched in January 2018 to Chronicle, a subsidiary of Google.

<span class="mw-page-title-main">Malwarebytes (software)</span> Anti-malware software

Malwarebytes is anti-malware software for Microsoft Windows, macOS, ChromeOS, Android, and iOS that finds and removes malware. Made by Malwarebytes Corporation, it was first released in January 2006. This is available in a free version, which scans for and removes malware when started manually, and a paid version, which additionally provides scheduled scans, real-time protection and a flash-memory scanner.

<span class="mw-page-title-main">Microsoft Security Essentials</span> Discontinued antivirus product for Microsoft Windows

Microsoft Security Essentials (MSE) is a discontinued antivirus software (AV) product that provides protection against different types of malicious software, such as computer viruses, spyware, rootkits, and Trojan horses. Prior to version 4.5, MSE ran on Windows XP, Windows Vista, and Windows 7, but not on Windows 8 and later versions, which have built-in AV components known as Windows Defender. MSE 4.5 and later versions do not run on Windows XP. The license agreement allows home users and small businesses to install and use the product free of charge.

<span class="mw-page-title-main">Malwarebytes</span> Internet security company

Malwarebytes Inc. is an American Internet security company that specializes in protecting home computers, smartphones, and companies from malware and other threats. It has offices in Santa Clara, California; Clearwater, Florida; Tallinn, Estonia; Bastia Umbra, Italy; and Cork, Ireland.

MS Antivirus is a scareware rogue anti-virus which purports to remove virus infections found on a computer running Microsoft Windows. It attempts to scam the user into purchasing a "full version" of the software. The company and the individuals behind Bakasoftware operated under other different 'company' names, including Innovagest2000, Innovative Marketing Ukraine, Pandora Software, LocusSoftware, etc.

<span class="mw-page-title-main">Trend Micro Internet Security</span> Antivirus and online security software

Trend Micro Internet Security is an antivirus and online security program developed by Trend Micro for the consumer market. According to NSS Lab comparative analysis of software products for this market in 2014, Trend Micro Internet Security was fastest in responding to new internet threats, but as of June 2024 based on the chat support there is no known mechanism as with Microsoft Defender Antivirus to submit false positives like "Incorrectly detected as malware/malicious" or "Incorrectly detected as PUA " which may point to cutting corners and be the cause of application mislabeling e.g. as ransomware, while the mechanism for detecting real threats is not specified.

Avira Operations GmbH & Co. KG is a German multinational computer security software company mainly known for its Avira Free Security antivirus software. Although founded in 2006, the Avira antivirus application has been under active development since 1986 through its predecessor company H+BEDV Datentechnik GmbH. Since 2021, Avira has been owned by American software company NortonLifeLock, which also operates Norton, Avast and AVG. It was previously owned by investment firm Investcorp.

<span class="mw-page-title-main">Norton Security</span> Computer security suite by NortonLifeLock

Norton Security is a cross-platform security suite that provides subscription-based real-time malware prevention and removal in addition to identity theft protection and performance tuning tools. Other features include a personal firewall, email spam filtering, and phishing protection. It was released on September 23, 2014. In April 2019 it has been rebranded as Norton 360.

Norton 360 was an "all-in-one" security suite for the consumer market developed by Symantec. Originally released in 2006, it was discontinued in 2014; its features were carried over to its successor, Norton Security. However, in 2019, Symantec released a new Norton 360, as a product replacement for Norton Security.

References

  1. "PC Tools Guides for Windows". PC Tools. Retrieved 10 December 2011.
  2. "PC TOOLS RESEARCH PTY LTD". Australian Securities and Investments Commission . Retrieved 21 August 2008.
  3. "PC Tools' software passes the 125 million download threshold". PC Tools. Archived from the original on 5 November 2011. Retrieved 10 December 2011.
  4. 1 2 "Browser Defender™". PC Tools. Retrieved 9 December 2011.
  5. "PC Tools™ AntiVirus Free". PC Tools. Retrieved 9 December 2011.
  6. "Release of Desktop Maestro v3.1.0.232". PC Tools. Archived from the original on 31 January 2013. Retrieved 9 December 2011.
  7. "PC Tools™ File Recover". PC Tools. Retrieved 9 December 2011.
  8. "PC Tools iAntiVirus". PC Tools. Retrieved 9 December 2011.
  9. 1 2 "PC Tools™ Internet Security". PC Tools. Retrieved 9 December 2011.
  10. "PC Tools™ Performance Toolkit". PC Tools. Retrieved 9 December 2011.
  11. "PC Tools™ Privacy Guardian Internet Privacy Software". PC Tools. Retrieved 9 December 2011.
  12. 1 2 "PC Tools Registry Mechanic™". PC Tools. Retrieved 9 December 2011.
  13. "PC Tools™ Simple Backup™ Automatic Backup Software". PC Tools. Archived from the original on 14 August 2010. Retrieved 9 December 2011.
  14. 1 2 "PC Tools Spyware Doctor™ AntiSpyware Software". PC Tools. Retrieved 9 December 2011.
  15. 1 2 "PC Tools Spyware Doctor™ with AntiVirus". PC Tools. Retrieved 9 December 2011.
  16. "PC Tools Browser Explorer". PC Tools. Retrieved 9 December 2011.
  17. "Startup Explorer". PC Tools. Retrieved 9 December 2011.
  18. 1 2 "ThreatExpert". PC Tools. Retrieved 9 December 2011.
  19. iAntiVirus 1.0 Antivirus & Security Software Review | Macworld
  20. PC Tools iAntiVirus review from TechRadar UK's expert reviews of Anti malware software
  21. "iAntiVirus for Mac (Free) – Worth Using? » TipsFor.us". Archived from the original on 30 December 2011. Retrieved 22 January 2012.
  22. iAntiVirus is lean, simple antimalware protection for Macs | TechBlog | Chron.com - Houston Chronicle
  23. "Registry Mechanic Released". PC Tools. Archived from the original on 5 November 2011. Retrieved 10 December 2011.
  24. "News".
  25. "Saudi Arabia: Freedom on the Net 2023 Country Report". Freedom House. Retrieved 2 September 2024.
  26. "Spyware Doctor for Mac".
  27. "Partners - iBoostUp".
  28. "PC Tools AntiVirus engine". Archived from the original on 3 January 2014. Retrieved 3 January 2014.
  29. "ThreatExpert: Introduction". ThreatExpert. Retrieved 10 December 2011.
  30. "Symantec to Acquire PC Tools". Symantec . Archived from the original on 2 October 2014. Retrieved 9 December 2011.
  31. "SEC Form 10-K, Symantec Corp, period: April 3, 2009, p. 82" (PDF). Symantec. 1 June 2009. Retrieved 22 October 2014.
  32. "Official Site | Norton™ - Antivirus & Anti-Malware Software".
  33. Naraine, Ryan. "PC Tools Spyware Doctor 5.0 Review", PC World, 21 August 2007
  34. Rubenking, Neil. "Weeding out the spys - Editors' Choice: Spyware Doctor 3.2", PC Magazine, 19 June 2005
  35. Rubenking, Neil. "Spyware Doctor with AntiVirus 5.5 - Editors' Choice Review", PC Magazine, 22 January 2008
  36. Vamosi, Robert. "Nettlesome glitches sink Spyware Doctor 5", CNN, 29 March 2007
  37. Yin, Sara (12 January 2012). "Symantec Sued for Scareware Tactics". PC Magazine . Retrieved 22 January 2012.
  38. Greenberg, Andy (11 January 2012). "Lawsuit Claims Symantec "Scareware" Warns Of Fake Threats To Sell Upgrades". Forbes . Retrieved 22 January 2012.