Product certification

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product certifications (many nations)

Product certification or product qualification is the process of certifying that a certain product has passed performance tests and quality assurance tests, and meets qualification criteria stipulated in contracts, regulations, or specifications (sometimes called "certification schemes" in the product certification industry).

Contents

Most product certification bodies (or product certifiers) are accredited to or aligned with ISO/IEC 17065 Conformity assessment -- Requirements for bodies certifying products, processes and services (previously ISO/IEC Guide 65:1996) [1] an international standard for ensuring competence in those organizations performing product, process and service certifications. The organizations that perform this accreditation are called Accreditation Bodies, and they themselves are assessed by international peers against the ISO 17011 standard. In India Product certification is being monitored by BUREAU OF INDIAN STANDARDS. [2]

Examples of some certification schemes include the Safety Equipment Institute for protective headgear, the U.S. Federal Communications Commission (FCC) Telecommunication Certification Body (TCB) program for radio communication devices, the U.S. Environmental Protection Agency Energy Star program, the International Commission on the Rules for the Approval of Electrical Equipment Product Safety Certification Body Scheme (IEECE CB Scheme), MAS (Materials Analytical Services) Certified Green IEQ program, and the Greenguard Environmental Institute Indoor Air Quality program. Certification schemes are typically written to include both the performance test methods that the product must be tested to, as well as the criteria that the product must meet to become Certified. [3]

Certifications (and the certificates that document their existence) are often called "certs" in the everyday jargon of various industries.

Certification process

A product might be verified to comply with a specification or stamped with a specification number. This does not, by itself, indicate that the item is fit for any particular use. The person or group of persons who own the certification scheme (i.e., engineers, trade unions, building code writers, government, industry, etc.) have the responsibility to consider the choice of available specifications, choose the correct ones, set qualification limits, and enforce compliance with those limits. The end users of the product have the responsibility to use the item correctly. Products must be used in accordance with their listing for certification to be effective.

Product certification is often required in sensitive industry and marketplace areas where a failure could have serious consequences, such as negatively affecting the health and welfare of the people or person using that product. For example, certification is stringent in aerospace applications, since the demands for low weight tend to lead to high stress on components, requiring appropriate metallurgy and accuracy in manufacturing. Other sensitive product area examples include food, pharmaceuticals, healthcare products, dangerous goods, electrical equipments and products that have RF emissions such as computers and cellular telephones.

The process for certification of a product is generally summed up in four steps:

In many instances, prior to applying for certification, a product supplier will send a product to a testing laboratory (some certification schemes require the product to be sent out for testing by the product certifier instead). When the product to be certified is received at the testing laboratory, it is tested in accordance with the laboratory's internal procedures and with the methods listed in the test standards specified by the certification scheme. The resulting data collected by the testing laboratory, and is then forwarded either back to the manufacturer, or directly to the product certifier.

The product certifier then reviews the product supplier's application information, including the testing data. [1] If the certifier's evaluation [1] concludes that the test data shows that the product meets all required criteria as listed in the certification scheme, and the decision maker(s) of the product certifier concur with the evaluation, [1] then the product is deemed "certified" and is listed in a directory that the Product certifier is required to keep. [1] ISO Guide 65 requires [1] that the final decision to grant or not grant certification be made only by a person or group of persons not involved in the evaluation of the product.

Products often need periodic recertification, also known as surveillance. This requirement is typically identified within the certification scheme that the product is certified to. Certification bodies may require product suppliers to perform some sort of surveillance activity, [1] such as pulling sample products from the marketplace for testing, [4] [5] in order to maintain their "listed" or "certified" status. Other examples of Surveillance activities include surprise audits of the manufacturing plant, supervision of the manufacturing and/or testing process, [6] or a simple paperwork submittal from the supplier to the product certifier to ensure that the certified product has not changed. Other causes for recertification may include complaints issued against the product's functionality, which would require removal from the marketplace, and expiration of the original certification. These lists of examples are by no means all inclusive.

Some certification schemes, or the product certifiers that operate those Schemes, may require that the product supplier operate a Quality Management System registered to ISO 9000, or that the testing be performed by a laboratory accredited to ISO 17025. [7] The decision to set these requirements is most often made by the person or group which owns the Certification Scheme.

Certification marks and listings of certified products

Certified products are typically endorsed with a certification mark provided by the product certifier. Issuance of a certification mark is at the discretion of the individual product certifier. ISO Guide 65 does not require the product certifier to offer a certification mark in the event that a certificate is offered. When certification marks are issued and used on products, they are usually easy to see and enable users to track down the certification listings to determine the criteria that the product meets, and whether or not the listing is still active.

An active certification listing must minimally include indication of [1] the following information:

Product certifiers may choose to include much more information than that listed above, but ISO Guide 65 specifies the bare minimum which must be made available regarding the certification status of a product.

These listings are typically used by an Authority Having Jurisdiction (AHJ), such as a municipal building inspector, fire prevention officer, or electrical inspector, to compare the product's use or installation with the intent of the rating by testing. In order to comply with the code, the product listing must be "active", as products and companies can become "de-listed" due to re-testing showing that a product no longer meets qualification criteria, or a business decision by the manufacturer.

The widespread availability of the Internet has led to a new kind of certification for websites. Website certifications exist to certify the website's privacy policy, security of their financial transactions, suitability for minors, among many other acceptability characteristics. In broadcast engineering, transmitters and radio antennas often must by certified by the country's broadcasting authority. In the United States, this certification was once called "type acceptance" by the Federal Communications Commission (FCC), and applied to most services except amateur radio due to its inherent homebrew nature. Today the FCC requires [5] all testing of transmitters and antennas to be performed in a laboratory accredited to ISO 17025, with that laboratory being part of the overall organization that houses the Product Certification Body (TCB).

Accreditation bodies

The International Accreditation Forum (IAF) has a listing of all recognized Accreditation Bodies whose accreditations to the ISO Guide 65 standard are deemed equivalent. From the IAF MLA informational page: [8]

"IAF is encouraging more of its members to join the MLA as soon as they have passed a rigorous evaluation process to ensure that their accreditation programs are of world standard. The consequence of joining the IAF MLA is that conformity assessment certificates issued, within the scope of the IAF MLA, by conformity assessment bodies accredited by any one of the members of the IAF MLA will be recognised in the world wide IAF program."

Most countries only have a single Accreditation Body representing their economy in the IAF MLA. The two exceptions are the United States with American National Standards Institute (ANSI), American National Standards Institute - American Society for Quality National Accreditation Board (ANAB, a subdivision of ANSI), American Association for Laboratory Accreditation (A2LA), and International Accreditation Service (IAS) as signatory members, and United Accreditation Foundation as Full Member of IAF (International Accreditation Forum) Europe with Germany's Technischer Überwachungsverein (TÜV), and Korea which is represented by Korea Accreditation Board (KAB) and Korean Accreditation System (KAS). These listings are current as of March 2012, but will likely change in the future as more Accreditation Bodies undergo the required peer evaluations in order to become signatory members of the MLA.

Each Accreditation Body is required to keep a listing of those organizations it accredits, as well as a Scope of Accreditation which details the activities that the organizations can perform, whether that be testing, inspection, or product certification. [2]

Accreditation Bodies routinely audit [2] the Product Certifiers whom they have accredited in order to determine if the performance or actions of the organization have changed and do not meet the requirements of the Accreditation Body and the International Standards they are to conform to.

It is not mandatory for each Accreditation Bodies to be member of IAF or to join IAF in any manner, there have been several accreditation Board like AB-CAB, ESMA, NACI etc.

European Economic Area

Within the European Economic Area (EEA), the majority of products are required to be ‘CE Marked’ and will have the letter CE on them. It shows that the manufacturer or importer has checked that these products meet EU safety, health or environmental requirements; is an indicator of a product’s compliance with EU legislation and allows the free movement of products within the European market.

By placing the CE marking on a product, a manufacturer or importer is declaring, on his sole responsibility, conformity with all of the legal requirements to achieve CE marking. The manufacturer is thus ensuring validity for that product to be sold throughout the EEA. This also applies to products made in third countries which are sold in the EEA and Turkey.

If you are a manufacturer it is your responsibility to:

If you are a distributor you must check the presence of both the CE marking and the necessary supporting documentation.

If you are importing a product that is from a third country you have to check that the manufacturer outside the EU has undertaken the necessary steps. You must check that the documentation is available. The Europa website gives details various product categories and the relevant EU directives to which products must conform.

International applications

North America's nuclear industry is exempt from mandatory certification [ citation needed ]. This has allowed situations leading to remedial work such as for fireproofing of electrical circuits (circuit integrity) between nuclear reactor and control rooms in the U.S. In this case, submitors were permitted to dictate not only their test procedures, but also to construct test specimens in their own facilities, prior to fire tests on the part of laboratories. The primary example of this situation is the Thermo-Lag scandal, which came about as a result of disclosures by whistleblower Gerald W. Brown to the Nuclear Regulatory Commission as well as watchdog groups, members of US Congress, and the press.

In Germany, the accredited testing organizations routinely audit manufacturing locations and submit quality control test results to DIBt. While the German laboratories do not possess process standards, their methodology can uncover changes in the nature and quality of ingredients, as DIBt establishes very clear tolerances for performance[ citation needed ].

See also

Related Research Articles

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The Common Criteria for Information Technology Security Evaluation is an international standard for computer security certification. It is currently in version 3.1 revision 5.

The ISO 9000 family of quality management systems (QMS) is a set of standards that helps organizations ensure they meet customer and other stakeholder needs within statutory and regulatory requirements related to a product or service. ISO 9000 deals with the fundamentals of QMS, including the seven quality management principles that underlie the family of standards. ISO 9001 deals with the requirements that organizations wishing to meet the standard must fulfil.

International Organization of Legal Metrology

The International Organization of Legal Metrology, is an intergovernmental organization that was created in 1955 to promote the global harmonization of the legal metrology procedures that underpin and facilitate international trade.

Accreditation is a third-party attestation related to a conformity assessment body conveying formal demonstration of its competence to carry out specific conformity assessment tasks.

ISO/IEC 17025General requirements for the competence of testing and calibration laboratories is the main ISO standard used by testing and calibration laboratories. In most countries, ISO/IEC 17025 is the standard for which most labs must hold accreditation in order to be deemed technically competent. In many cases, suppliers and regulatory authorities will not accept test or calibration results from a lab that is not accredited. Originally known as ISO/IEC Guide 25, ISO/IEC 17025 was initially issued by the International Organization for Standardization in 1999. There are many commonalities with the ISO 9000 standard, but ISO/IEC 17025 is more specific in requirements for competence and applies directly to those organizations that produce testing and calibration results and is based on somewhat more technical principles. Laboratories use ISO/IEC 17025 to implement a quality system aimed at improving their ability to consistently produce valid results. It is also the basis for accreditation from an accreditation body.

IEC 61508 is an international standard published by the International Electrotechnical Commission consisting of methods on how to apply, design, deploy and maintain automatic protection systems called safety-related systems. It is titled Functional Safety of Electrical/Electronic/Programmable Electronic Safety-related Systems.

The Common Criteria model provides for the separation of the roles of evaluator and certifier. Product certificates are awarded by national schemes on the basis of evaluations carried by independent testing laboratories.

SANAS is an acronym for the South African National Accreditation System.

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The International Accreditation Forum, Inc. (IAF) is the world association of Conformity Assessment Accreditation bodies and other bodies interested in conformity assessment in the fields of management systems, products, services, personnel and other similar programs of conformity assessment. Its primary function is to develop a single worldwide program of conformity assessment which reduces risk for business and its customers by assuring them that accredited certificates may be relied upon.

Bureau of Indian Standards

The Bureau of Indian Standards (BIS) is the national Standards Body of India working under the aegis of Ministry of Consumer Affairs, Food & Public Distribution, Government of India. It is established by the Bureau of Indian Standards Act, 1986 which came into effect on 23 December 1986. The Minister in charge of the Ministry or Department having administrative control of the BIS is the ex-officio President of the BIS.

British Approvals Service for Cables

British Approvals Service for Cables is an independent accredited certification body headquartered in Milton Keynes, United Kingdom. Here, the organization's dedicated testing laboratory also operates which is believed to be the largest of its type in Europe. BASEC was established in 1971 and principally provides product certification services for all types of cable and wire, ancillary products and management systems within the cable industry. The organization maintains operations throughout the world including Africa, Middle East, America, Asia and Europe.

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National Accreditation Board for Testing and Calibration Laboratories

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IEC 62443 is an international series of standards on "Industrial communication networks - IT security for networks and systems". The standard is divided into different sections and describes both technical and process-related aspects of industrial cybersecurity. It divides the industry into different roles: the operator, the integrators and the manufacturers. The different roles each follow a risk-based approach to prevent and manage security risks in their activities.

eCOGRA is a London-based internationally approved testing agency and player protection and standards organisation. The company was established in 2003 in the United Kingdom and introduced the first formal self-regulation program to the online gambling industry in 2003. eCOGRA is also a leading independent and internationally accredited testing laboratory, inspection body and certification body, specializing in the certification of online gaming software and the audit of Information Security Management Systems.

The Testing, Inspection and Certification (TIC) sector consists of conformity assessment bodies who provide services ranging from auditing and inspection, to testing, verification, quality assurance and certification. The sector consists of both in-house and outsourced services.

References

  1. 1 2 3 4 5 6 7 8 ISO/IEC Guide 65:1996
  2. 1 2 3 ISO/IEC 17011:2017
  3. ISO/IEC Guide 28:2004
  4. EPA ENERGY STAR Program, Conditions and Criteria for Recognition of Certification Bodies, Section 3
  5. 1 2 FCC Telecommunication Certification Body (TCB) Program Roles and Responsibilities, Section 23 Archived 2011-10-15 at the Wayback Machine
  6. IECEE OD-2029-Ed.1.2
  7. ISO/IEC 17025:2005
  8. elva (23 November 2016). "IAF MLA". iaf.nu.

UKOpenGovernmentLicence.svg  This article incorporates text published under the British Open Government Licence : Department for Business, Energy & Industrial Strategy (8 October 2012). "CE marking" . Retrieved June 29, 2017.