Undercover Boss (U.S. TV series)

Last updated
Undercover Boss
Undercover Boss Season 2 Intertitle.png
Genre Reality
Created by Stephen Lambert
Based on Undercover Boss (franchise)
Narrated by Mark Keller
Composer(s) Jeff Cardoni
David Vanacore
Country of originUnited States
Original language(s)English
No. of seasons8
No. of episodes111 (list of episodes)
Production
Executive producer(s)
Camera setup Multiple
Running time42 minutes
Production company(s) Studio Lambert
Release
Picture format 1080i (16:9 HDTV)
Audio format Stereo
Original releaseFebruary 7, 2010 (2010-02-07) 
present
Chronology
Related shows Celebrity Undercover Boss
External links
Website
Production website

Undercover Boss is an American reality television series, based on the British series of the same name and produced by Studio Lambert in both countries. Each episode depicts a person who has an upper-management position at a major business, deciding to go undercover as an entry-level employee to discover the faults in the company. The first season consisted of nine episodes produced in 2009 and first aired on February 7, 2010, on CBS. [1] Companies that appear on the series are assured that the show will not damage their corporate brands. [2]

Reality television genre of television programming that documents unscripted situations and actual occurrences

Reality television is a genre of television programming that documents purportedly unscripted real-life situations, often starring otherwise unknown individuals rather than professional actors. Reality television came to prominence in the late 1990s and early 2000s with the global successes of the series Survivor, Idols, and Big Brother, all of which became global franchises. Reality television shows tend to be interspersed with "confessionals", short interview segments in which cast members reflect on or provide context for the events being depicted on-screen. Competition-based reality shows typically feature gradual elimination of participants, either by a panel of judges or by the viewership of the show.

<i>Undercover Boss</i> (UK TV series)

Undercover Boss is a British reality television series. Each episode depicts a person who has a high management position at a major business, deciding to become undercover as an entry-level employee to discover the faults in the company. The first series, consisting of two episodes was aired in 2009 followed by a second series consisting of six episodes one year later. This original series sparked the Undercover Boss franchise. Localised versions of the show format are currently being produced in the United States, France, Australia, Germany and Canada.

Studio Lambert is an independent television production company based in Los Angeles and London.

Contents

The series was renewed for a ninth season. On April 26, 2018, CBS announced the first-ever Celebrity Edition to premiere on May 11, 2018. [3]

<i>Celebrity Undercover Boss</i> US television program

Celebrity Undercover Boss, also known as Undercover Boss: Celebrity Edition is an American reality television series and spin-off of the television series Undercover Boss. The series premiered on May 11, 2018.

Production

The first episode premiered on February 7, 2010, after Super Bowl XLIV, and featured Larry O'Donnell, President and Chief Operating Officer of Waste Management, Inc. [4] The series was a ratings success for the network, with its premiere episode receiving 38.6 million viewers and a share of 32 percent. [5] The first season was the most popular new show in any genre in the 2009–10 television season with an average audience of 17.7 million viewers. [6] Originally, the show was created in response to corporate distrust, as echoed in the introduction of the first two seasons.

Super Bowl XLIV 2010 Edition of the Super Bowl

Super Bowl XLIV was an American football game between the National Football Conference (NFC) champions New Orleans Saints and the American Football Conference (AFC) champions Indianapolis Colts to decide the National Football League (NFL) champion for the 2009 season. The Saints defeated the Colts by a score of 31–17, earning their first Super Bowl win. The game was played at Hard Rock Stadium in Miami Gardens, Florida, for the fifth time, on February 7, 2010, the latest calendar date for a Super Bowl yet.

Board of directors board composed of directors

A board of directors is a group of people who jointly supervise the activities of an organization, which can be either a for-profit business, nonprofit organization, or a government agency. Such a board's powers, duties, and responsibilities are determined by government regulations and the organization's own constitution and bylaws. These authorities may specify the number of members of the board, how they are to be chosen, and how often they are to meet.

On March 9, 2010, CBS announced it had commissioned Undercover Boss for a second season. [7] [8] On July 28, 2010, CBS announced four company executives had signed up for the second season, from NASCAR, DirecTV, Chiquita Brands International, and Great Wolf Lodge, Inc. [9] The second season opener featured the Choice Hotels CEO, Steve Joyce on September 26, 2010. The season two premiere drew 11.02 million, down 27.58 million from the previous season's premiere, and with a 9.55% share, the episode ranked number 2 against its major competition consisting of Sunday Night Football on NBC and Brothers & Sisters on ABC. [10] The second season averaged 12.158 million viewers [11] and the third season, which saw the show move from Sunday to the less popular Friday night, attracted an average of 9.347 million viewers. [12] CBS ordered a fourth season in March 2012 [13] and a fifth season was confirmed in March 2013. [14] The show was renewed for a sixth season on March 13, 2014. [15] A seventh season renewal was announced on May 11, 2015. [16] The show was renewed for an eighth season on May 16, 2016. [17]

CBS is an American English language commercial broadcast television and radio network that is a flagship property of CBS Corporation. The company is headquartered at the CBS Building in New York City with major production facilities and operations in New York City and Los Angeles.

The National Association for Stock Car Auto Racing (NASCAR) is an American auto racing sanctioning and operating company that is best known for stock-car racing. Its three largest or National series are the Monster Energy NASCAR Cup Series, the Xfinity Series, and the Gander Outdoors Truck Series. Regional series include the NASCAR K&N Pro Series East and West, the Whelen Modified Tour, NASCAR Pinty's Series, NASCAR Whelen Euro Series, and NASCAR PEAK Mexico Series. NASCAR sanctions over 1,500 races at over 100 tracks in 48 US states as well as in Canada, Mexico, and Europe. NASCAR has presented races at the Suzuka and Motegi circuits in Japan, and the Calder Park Thunderdome in Australia. NASCAR also ventures into eSports via the PEAK Antifreeze NASCAR iRacing Series and a sanctioned ladder system on that title.

DirecTV direct broadcast satellite & streaming TV company

DirecTV is an American direct broadcast satellite service provider based in El Segundo, California and is a subsidiary of AT&T. Its satellite service, launched on June 17, 1994, transmits digital satellite television and audio to households in the United States, Latin America, Americas and the Caribbean. Its primary competitors are Dish Network and cable television providers. On July 24, 2015, after receiving approval from the United States Federal Communications Commission and United States Department of Justice, AT&T acquired DirecTV in a transaction valued at $67.1 billion.

The series received Emmy Awards nominations for Outstanding Reality Program in 2010, 2011, 2012, and 2013, winning the category in 2012 and 2013.

Reruns of Undercover Boss have been picked up by TLC and the Oprah Winfrey Network. Broadcasts on TLC began on July 25, 2011, initially Mondays at 8PM ET, later moving to Thursdays at 9PM ET. OWN has also broadcast repeats of Undercover Boss since the fall of 2011. [18]

Format

Each episode features a high-positioned executive or the owner of a corporation going undercover as an entry-level employee in his or her own company. The executive changes appearance and assumes an alias and fictional back-story. The fictitious explanation for the accompanying camera crew is that the executive is being filmed as part of a documentary about entry-level workers in a particular industry. They spend approximately one week undercover, working in various areas of the company's operations, with a different job and in most cases a different location each day. The boss is exposed to a series of predicaments with amusing results and invariably spends time getting to know selected company employees, learning about their professional and personal challenges.

At the end of the undercover week, the boss returns to his or her true identity and calls in the selected employees to the corporate headquarters. The boss rewards hardworking employees through campaign, promotion, material, and/or financial rewards. Other employees are given training or better working conditions.[ citation needed ]

The show's producers determine what companies will be featured, what jobs the bosses will do, and which employees and which situations will be shown. The company has no control over what airs, although a promise is made the companies' reputations will not be hurt. [19] Neither the company nor its executive receive money from, or give money to, CBS or the show's producers. [20]

Episodes

SeasonEpisodesOriginally aired
First airedLast aired
1 9February 7, 2010 (2010-02-07)April 11, 2010 (2010-04-11)
2 22September 26, 2010 (2010-09-26)May 1, 2011 (2011-05-01)
3 13January 15, 2012 (2012-01-15)May 11, 2012 (2012-05-11)
4 17November 2, 2012 (2012-11-02)May 17, 2013 (2013-05-17)
5 15September 27, 2013 (2013-09-27)March 14, 2014 (2014-03-14)
6 13December 14, 2014 (2014-12-14)February 20, 2015 (2015-02-20)
7 12December 20, 2015 (2015-12-20)May 22, 2016 (2016-05-22)
8 10December 21, 2016 (2016-12-21)May 19, 2017 (2017-05-19)

Reception

CBS's premiere of Undercover Boss on February 7, 2010, immediately following the network's coverage of Super Bowl XLIV, delivered 38.6 million viewers—the largest audience ever for a new series following the Super Bowl since the advent of people meters in 1987, the largest audience ever to watch the premiere episode of a reality series, the most watched new series premiere overall on television since Dolly on September 27, 1987 (39.47 million), and the third largest post-Super Bowl audience behind Friends Special on January 28, 1996, and Survivor: The Australian Outback on January 28, 2001. The premiere episode of Undercover Boss remains both as the highest rated and most watched single episode of the 2010s on U.S. television. [21]

Broadcast

In its home country (the United States) it is broadcast on CBS where the new episodes air, but reruns are also broadcast on TLC and The Oprah Winfrey Network on Thursdays. In the United Kingdom, the US version is currently (April 2019) aired on Channel 4 each weekday morning at 11.05 after its fellow US remake Kitchen Nightmares . In the Philippines, the program is aired on CNN Philippines.

Reviews

Undercover Boss received mixed reviews; most held good words for the opening episode, but some criticized elements of the show's format. The New York Daily News praised the concept as "simple and brilliant" and "an hour of feel-good television for underappreciated workers." [22] Reviewers with the Chicago Sun-Times [23] and the New York Times complimented the opening episode, although the latter had reservations on Waste Management, Inc COO Lawrence O’Donnell III's plan to create a task force to address the problems he found: "Larry’s plans to reform his company and humanize the workplace seem great, until he starts to order up committees to study what he has learned. So many good intentions have gone to die in task forces, off-site meetings and mentoring programs." [24] "The show is a welcome change from reality concepts based on humiliating people," concluded the Wall Street Journal . [25] "It is emotionally stirring, with catharsis and messages of virtue rewarded and lessons learned for the betterment of all," said the Baltimore Sun . [26]

The Washington Post , in a negative review, said that Undercover Boss "is a hollow catharsis for a nation already strung out on the futility of resenting those who occupy CEO suites." [27] Entertainment Weekly initially panned it, calling the first episode a "CBS-organized publicity stunt" and "a recruiting tool for a worker uprising," [28] but in another review described the show as "irresistible." [29] The Los Angeles Times believed that it was deriving its idea from Fox's Secret Millionaire (also created by Stephen Lambert [30] ) and that it was 'cooked' for TV, with the low-level workers being hand-picked, but conceded that the show is "undeniably touching". [31]

Arianna Huffington noted, "In the 19th century, one of the most effective ways to convey the quiet desperation of the working class to a wide audience was via a realistic novel. In 2010, it's through reality TV. And Undercover Boss has clearly touched a nerve with viewers. Last week [February 28 - March 6, 2010], only the Olympics and American Idol scored higher in the ratings." [32]

In a season-end review, the New York Times 's chief television critic, Alessandra Stanley, examined the unexpected success of the show and concluded that "it’s the humility of the workers, their genuine astonishment and thankfulness over small acts of benevolence, that is most striking. If nothing else, Undercover Boss is a reminder that in bad times, people are less eager to confront or provoke authority; mostly they wish for small favors and the big, serendipitous strokes of luck." [33]

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References

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  3. "CBS Announces the First Season of "Undercover Boss: Celebrity Edition," Premiering Friday, May 11". The Futon Critic. April 26, 2018. Retrieved April 26, 2018.
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  9. Serjeant, Jill (July 28, 2010). "NASCAR, DirecTV sign up for "Undercover Boss" TV show". Reuters . Retrieved August 8, 2010.
  10. "TV Ratings: TV Ratings: Sunday Night Football Wins; Simpsons, Cleveland Show, Family Guy, Makeover, Housewives All Down vs. Last Season's Premieres". TV-By-The-Numbers.com. September 27, 2010. Retrieved September 29, 2010.
  11. Andreeva, Nellie. "Full 2010-2011 TV Season Series Rankings". Deadline.com. Retrieved April 20, 2013.
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  21. Undercover Boss Marks Biggest New Series Premiere Since 1987
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Preceded by
The Office
2009
Undercover Boss
Super Bowl lead-out program
2010
Succeeded by
Glee
2011