Whistl

Last updated

Whistl Limited
Type Private
Industry Postal services
Predecessor PostNL
Founded26 May 2011
Headquarters Marlow, Buckinghamshire, England, UK
Number of locations
14 depots
Key people
Nick Wells (CEO)
Services Addressed mail sorting
Parcel delivery
Business mail services
Contact centre services
OwnerManagement (82.5%)
PostNL (17.5%)
Number of employees
2,700 (2015)
Website www.whistl.co.uk OOjs UI icon edit-ltr-progressive.svg

Whistl (formerly TNT Post UK) is a postal delivery company based in Marlow, Buckinghamshire, England. The company primarily competes (and in some instances partners) with UK Mail, UPS, Parcelforce, DHL, Evri, Royal Mail and Yodel. According to the company, it processes about 25% of the mail in the United Kingdom, amounting to over 3.7 billion items per year in 2015. [1]

Contents

Whistl provides services across business mail, parcel delivery, order fulfilment, contact centres and Doordrop Media both in the UK and internationally, processing around 50% of bulk business mail in the United Kingdom, [2] handles more than 3.6 billion items a year and has over 1.5 million square feet of fulfilment space across the UK.

The company was a wholly-owned subsidiary of the Dutch delivery company PostNL until October 2015, when a management buyout was completed. PostNL remained a minority shareholder.

History

As TNT Post, the company was originally a subsidiary of the TNT Group. In May 2011, the group split to form TNT Express and PostNL. TNT Post UK became a subsidiary of PostNL, and an agreement was reached with TNT Express to continue using the TNT name until the end of 2014. The company began delivering in West London in April 2012, later rolling out its end-to-end service in Manchester and Liverpool. [3]

The company rebranded as Whistl in September 2014. [4]

In May 2015, Whistl announced that it would suspend door-to-door deliveries in London, Liverpool, and Manchester after the private equity investor LDC, a division of Lloyds Bank, decided not to fund further expansion citing "ongoing changes in postal market in the United Kingdom dynamics and the complexity of the regulatory landscape" and an attempt to stem losses. [5]

Whistl confirmed on 10 June 2015 that the service would formally end, with 1,800 jobs at risk of redundancy. [6] The company concentrated on processing and sorting mail and parcels, and reverted to using Royal Mail's "final mile" delivery service rather than its own. In October 2015, Whistl's management completed a buyout of the company from PostNL, although PostNL retained a 17.5% holding. [7]

In June 2018, Whistl acquired Nottingham-based Parcelhub and its sister company Mail Workshop. [8]

In May 2019 Whistl acquired warehouse space in Harmondsworth, [9] near Heathrow. The space was previously held by Keymail UK Ltd and would act as Whistl’s ‘international gateway’ for mail and parcel services in and out of the UK.

Whistl and UKP Worldwide teamed up in April 2020, [10] to offer customers a seamless customs clearance service for mail and parcel customers who operate internationally.

In December 2020, Whistl strengthened its order fulfilment offering by acquiring Clientbase, [11] a privately-held company based in Paignton, Devon, which offered fulfilment service for home-shopping companies, including picking and packing, 140-seat contact centre capability, warehousing, returns handling and delivery.

Locations

Whistl has depots in the United Kingdom at Newtownabbey (Northern Ireland), Glasgow, Bolton, Bristol and Bedford. Whistl's head office is in Marlow, Buckinghamshire.

See also

Related Research Articles

<span class="mw-page-title-main">FedEx</span> American freight and package delivery company

FedEx Corporation, formerly Federal Express Corporation and later FDX Corporation, is an American multinational conglomerate holding company focused on transportation, e-commerce and business services based in Memphis, Tennessee. The name "FedEx" is a syllabic abbreviation of the name of the company's original air division, Federal Express, which was used from 1973 until 2000. FedEx today is best known for its air delivery service, FedEx Express, which was one of the first major shipping companies to offer overnight delivery as a flagship service. Since then, FedEx also started FedEx Ground, FedEx Office, FedEx Supply Chain, FedEx Freight, and various other services across multiple subsidiaries, often meant to respond to its main competitor, UPS. The company is the fifth largest American-headquartered employer globally with 547,000 employees, and FedEx is also one of the top contractors of the US government and assists in the transport of some United States Postal Service packages through their Air Cargo Network contract.

<span class="mw-page-title-main">United Parcel Service</span> American package delivery company

United Parcel Service (UPS) is an American multinational shipping & receiving and supply chain management company founded in 1907. Originally known as the American Messenger Company specializing in telegraphs, UPS has grown to become a Fortune 500 company and one of the world's largest shipping couriers. UPS today is primarily known for its ground shipping services as well as the UPS Store, a retail chain which assists UPS shipments and provides tools for small businesses. UPS offers air shipping on an overnight or two-day basis and delivers to post office boxes through UPS Mail Innovations and UPS SurePost, two services that pass on packages to the United States Postal Service for last-mile delivery.

<span class="mw-page-title-main">Royal Mail</span> Postal service company in the United Kingdom

Royal Mail Group Limited, trading as Royal Mail, is a British postal service and courier company. It is owned by International Distributions Services. It operates the brands Royal Mail and Parcelforce Worldwide (parcels). The company used the name Consignia for a brief period in the early 2000s.

<span class="mw-page-title-main">DHL</span> German delivery and express mail company

DHL is an American-founded German logistics company providing courier, package delivery and express mail service, delivering over 1.8 billion parcels per year. A subsidiary of the German logistics firm DHL Group, its express mail service DHL Express is one of the market leaders for parcel services in Europe and Germany's main courier and parcel service.

<span class="mw-page-title-main">DHL Group</span> German logistics company

<span class="mw-page-title-main">Courier</span> Person or company delivering items

A courier is a person or organization that delivers a message, package or letter from one place or person to another place or person. Typically, a courier provides their courier service on a commercial contract basis; however, some couriers are government or state agency employees.

<span class="mw-page-title-main">Australia Post</span> Australian postal service

Australia Post, formally known as the Australian Postal Corporation, is a Commonwealth government-owned corporation that provides postal services throughout Australia. Australia Post's head office is located on Bourke Street, Melbourne, above the Bourke Street Post Office.

<span class="mw-page-title-main">Jersey Post</span>

Jersey Post is the licensed universal service provider of mail service for the Bailiwick of Jersey.

<span class="mw-page-title-main">Posti Group</span> Finnish national postal company

Posti Group Oyj, trading internationally as Posti Group Corporation, is the main Finnish postal service delivering mail and parcels in Finland. The State of Finland is the sole shareholder of the company. Posti has a universal service obligation that entails weekday deliveries of letters in all of Finland's municipalities. Posti's head office is located in Pohjois-Pasila in Helsinki. Posti's history spans nearly 400 years.

Pitney Bowes Inc. is an American technology company most known for its postage meters and other mailing equipment and services, and with expansions into e-commerce, software, and other technologies. The company was founded by Arthur Pitney, who invented the first commercially available postage meter, and Walter Bowes as the Pitney Bowes Postage Meter Company on April 23, 1920.

<span class="mw-page-title-main">Singapore Post</span> Singapore domestic and international postal service provider

Singapore Post Limited, commonly abbreviated as SingPost, is an associate company of Singtel and Singapore's designated Public Postal Licensee which provides domestic and international postal services.

<span class="mw-page-title-main">Parcelforce</span> Courier and logistics service in the United Kingdom

Parcelforce Worldwide is a courier and logistics service in the United Kingdom. Parcelforce Worldwide is a trading name of the Royal Mail, which is a subsidiary of International Distributions Services, and is organised within the UK Parcels, International and Letters division of the group. The company delivers to destinations worldwide, using an international partner network. Parcelforce Worldwide is a provider of express delivery services covering 99.6% of the world's population, with over 6500 employees.

UK Mail, a trading name of DHL Parcel UK Limited, is a postal service company operating in the United Kingdom, which has competed with Royal Mail in collection and distribution of mail, since the deregulation of the postal service in January 2006. Its distribution network delivers mail to local Royal Mail sorting offices for last mile delivery through downstream access.

<span class="mw-page-title-main">La Poste (France)</span> Postal service company in France

La Poste is a postal service company in France, operating in Metropolitan France, the five French overseas departments and regions and the overseas collectivity of Saint Pierre and Miquelon. Under bilateral agreements, La Poste also has responsibility for mail services in Monaco through La Poste Monaco and in Andorra alongside the Spanish company Correos.

<span class="mw-page-title-main">National Post Company of the Islamic Republic of Iran</span>

Iran Post is the government-owned and operated corporation responsible for providing postal services in Iran. Iran Post transports about 700 thousand parcels a day and connects some 29,000 destinations while it employs more than 16,000 people.

<span class="mw-page-title-main">GLS Group</span> European logistics company

General Logistics Systems B.V. (GLS) is one of the largest parcel services providers in Europe, with a growing presence in North America.

<span class="mw-page-title-main">PostNL</span> Mail, parcel and e-commerce corporation with operations in the Netherlands

PostNL, formerly TNT N.V., is a mail, parcel and e-commerce corporation with operations in the Netherlands, Germany, Italy, Belgium, and the United Kingdom. It provides universal delivery in the Netherlands, and is publicly listed at Euronext Amsterdam. The company was known as TNT NV until TNT Express was separated from it in May 2011, and the remainder of the company was renamed PostNL.

Prime Vision BV is a Dutch company that specializes in computer vision systems and robotics for the recognition, identification and automation of sorting processes for the postal, logistics and e-commerce markets.

<span class="mw-page-title-main">Parcel locker</span> Self-service collection service for parcels

A parcel locker is an automated postal box that allows users for a self-service collection of parcels and oversize letters as well as the dispatch of parcels.

<span class="mw-page-title-main">InPost</span> Mail and package delivery company

InPost S.A. is a Polish public logistics limited company with courier, package delivery and express mail service. It is based in Kraków, Poland, and it is owned by Integer.pl corporate group. The company specializes in parcel locker service operated in Poland, Italy, United Kingdom, France, Benelux, Spain, and Portugal.

References

  1. ↑ Neville, Simon (12 May 2015). "2000 staff at Royal Mail rival Whistl were abruptly told to go home yesterday". The Independent.
  2. ↑ "Whistl moves to sole supply after a decade of excellent service from Grosvenor". Grosvenor Leasing. 12 December 2020. Retrieved 1 June 2021.
  3. ↑ "Whistl suspends post delivery service putting 2,000 jobs at risk". BBC News. 11 May 2015. Retrieved 11 May 2015.
  4. ↑ Banks, Tom (16 September 2014). "Postal service TNT Post rebrands as Whistl". Design Week. Retrieved 27 December 2014.
  5. ↑ "Jobs Risk As Whistl Suspends Letterbox Service". Sky News. 11 May 2015. Retrieved 11 May 2015.
  6. ↑ "Whistl ends home delivery service, putting 1,800 jobs at risk". BBC News. 10 June 2015. Retrieved 8 November 2015.
  7. ↑ "Whistl management buy out completed". Logistics Manager. 26 October 2015. Retrieved 8 November 2015.
  8. ↑ "Whistl targets parcel growth with Parcelhub acquisition - Logistics Manager Magazine". Logistics Manager Magazine (Press release). 5 June 2018.
  9. ↑ "Whistl strengthens International services". Whistl UK Ltd. 2 July 2019. Retrieved 1 June 2021.
  10. ↑ "Whistl and UKP Worldwide collaboration breaks new ground with seamless customs clearance". Retail Times. 27 April 2020. Retrieved 1 June 2021.
  11. ↑ "Whistl acquired Clientbase Fulfilment". Directors Club. 2 December 2020. Retrieved 1 June 2021.
This page is based on this Wikipedia article
Text is available under the CC BY-SA 4.0 license; additional terms may apply.
Images, videos and audio are available under their respective licenses.