Bolt (company)

Last updated
Bolt
FormerlymTakso, Taxify
Industry
FoundedAugust 2013;11 years ago (2013-08)
Founder Markus Villig
Headquarters Tallinn, Estonia
Area served
45 countries in Europe, Africa, Western Asia, Southeast Asia and Latin America
Products Mobile app, website
Services Ridesharing company, scooter-sharing system, food delivery, grocery delivery, car-sharing
RevenueIncrease2.svg €1.7 billion (2023) [1]
Decrease2.svg -€92 million (2023)
Number of employees
1001-5000 [2]
Website bolt.eu
Availability of Bolt, as of Nov 2024: .mw-parser-output .legend{page-break-inside:avoid;break-inside:avoid-column}.mw-parser-output .legend-color{display:inline-block;min-width:1.25em;height:1.25em;line-height:1.25;margin:1px 0;text-align:center;border:1px solid black;background-color:transparent;color:black}.mw-parser-output .legend-text{} Available Not available Countries in which Bolt operates, Nov 2024.png
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A group of deliverymen for Bolt Food in Bucharest, Romania Food delivery riders feeding pigeons at Piata Romana, Bucharest (2023).jpg
A group of deliverymen for Bolt Food in Bucharest, Romania
Markus Villig, Founder & CEO of Bolt, in 2021 2021 - Centre Stage DG4 5800 (51654150731).jpg
Markus Villig, Founder & CEO of Bolt, in 2021
A Bolt Scooter parked in Halle (Saale), Germany. Bolt Scooter, Halle, Diesterwegstrasse.jpg
A Bolt Scooter parked in Halle (Saale), Germany.

Bolt is an Estonian mobility company that offers ride-hailing, micromobility rental, food and grocery delivery (via the Bolt Food app), and carsharing services. The company is headquartered in Tallinn and operates in over 500 cities in more than 45 countries in Europe, Africa, Western Asia and Latin America. The company has more than 150 million customers and more than 3 million driver and courier partners. [3] The company has plans for an initial public offering in 2025. [4]

Contents

History

The company was founded in 2013 as Taxify by Markus Villig, then a 19-year-old high-school student. Markus built the prototype of the app while personally recruiting drivers on the streets of Tallinn after receiving a €5000 loan from his family. [5]

The service was launched in Tallinn, Estonia in August 2013, and by 2014, it was operating abroad. In April 2017, it expanded to Baku and Malta. [6] In September 2017, Bolt launched its services in London by acquiring a local taxi company, but was suspended by Transport for London due to licensing issues. [7] [8] In February 2018, the company filed a new licence application [9] and relaunched in London in June 2019. [10] In October 2017, it expanded to Paris. [11] In April 2018, it reached 10 million global users. [12] In March 2019, the company changed its name from Taxify to Bolt. [13] In August 2019, the company launched Bolt Food, a food delivery service in Tallinn. It has since expanded to over 80 cities across 20 countries with over 30,000 restaurants using the platform. [14] In September 2021, Bolt launched a grocery delivery service, Bolt Market. [15]

In November 2024, Bolt lost a legal challenge in the UK Employment Tribunal over the employment status of its drivers. The Tribunal ruled that Bolt’s drivers qualify as “workers” rather than self-employed independent contractors, as Bolt had argued. This classification means that drivers are entitled to employment benefits, including minimum wage protections. [16] The case was brought by approximately 10,000 current and former drivers seeking minimum wage pay and other employment benefits. Lawyers representing the drivers estimate that Bolt could face a financial liability exceeding £200 million as a result of this decision. [17]

Financing

Prior to announcing a partnership with Didi Chuxing, Bolt had raised over €2 million in investment capital from Estonian and Finnish angel investors. [18] In August 2017, Didi Chuxing invested an undisclosed amount believed to be an "eight-figure U.S. dollar sum". [19] A May 2018 funding round with a $175 million investment from Daimler, Didi and others led to a 1 billion dollar valuation for the company, making it a unicorn. [20] [21]

In January 2020, the European Investment Bank signed a EUR 50 million venture debt facility with Bolt. The financing, supported by the European Fund for Strategic Investments (EFSI), is to boost Bolt's product development in areas where technology can improve the safety, reliability and sustainability of its services. This includes investment in existing services such as vehicle for hire and food delivery, as well as the development of new products. [22]

In December 2020, Bolt raised €150 million from venture capital investment funds. [23] [24] In March 2021, Bolt raised €20 million from International Finance Corporation, a World Bank Group member, for further expansion in emerging markets. [25] The company was valued at more than €2 billion after this fund raising round. [26] In August 2021, Bolt raised €600 million from Sequoia Capital increasing the valuation of the company to over €4 billion. [27] As of 2021, Didi Chuxing was no longer an investor in Bolt. [28] In January 2022, Bolt raised €628 million from investors led by Sequoia Capital and Fidelity Management and Research Co, taking the company's valuation to €7.4 billion. [29] [30]

Rental services

Bolt e-scooters

In September 2018, the company announced it was expanding into micromobility services. After launching scooters in Paris, Bolt expanded its micromobility operations across Europe. [31] In November 2022, Bolt scooters were integrated into the Norwegian MaaS application, Ruter, [32] and in May 2023 — into Berlin’s mobility app, Jelbi. [33] As of February 2023, Bolt has operations in 260 cities across 25 countries and 245,000 shared vehicles available for rental. [34] In June 2023, Bolt introduced their new scooter model — Bolt 6. [35]

Bolt e-bikes

Two years after launching e-scooters, in May 2020, Bolt launched e-bikes in Paris, France. [36] And in the following years expanded its e-bike operations across many major European cities. [37]

Bolt Drive

In May 2021, Bolt launched a car-sharing service, Bolt Drive. [38] Bolt Drive launched in Tallinn, Estonia, and has since expanded to four more countries — Latvia, [39] Lithuania, [40] and Germany [41] In May 2023, Bolt entered into leasing framework agreements for a total of €126m with Luminor and Swedbank to enable the expansion of Bolt Drive in the Baltic countries. [42] It had 1,500 car-sharing vehicles in Vilnius 18 months after launch. [43] Bolt's car-sharing service in Vilnius costs from 0.05 euros per minute for Audi Q2 and Peugeot 208. [44]

Other products

Self-driving cars

In August 2019, Bolt and the University of Tartu announced a partnership on an applied research project to develop technology for self-driving cars. [45] In April 2021, Bolt and the University of Tartu expanded their cooperation on the AV project, signing a new 5-year agreement designed to further develop the technical capabilities of the university's autonomous driving lab in the areas of artificial intelligence and maps and algorithms. [46]

Grocery delivery service

In 2021, Bolt launched grocery delivery service in the Baltic States. [47] [48] It later expanded to Sweden, Czech Republic, Poland and elsewhere. [49] [50] Bolt plans to eventually deliver groceries with self-driving robots, in partnership with Starship Technologies. [51]

Related Research Articles

Tallink is an Estonian shipping company operating Baltic Sea cruiseferries and ropax ships from Estonia to Finland, Estonia to Sweden and Finland to Sweden. It is the largest passenger and cargo shipping company in the Baltic Sea region. It owns Silja Line and a part of SeaRail. Tallink Hotels runs four hotels in Tallinn. It is also the co-owner of a taxi company Tallink Takso.

<span class="mw-page-title-main">Delivery robot</span> Autonomous robot for "last mile" delivery

A delivery robot is an autonomous robot that provides "last mile" delivery services. An operator may monitor and take control of the robot remotely in certain situations that the robot cannot resolve by itself such as when it is stuck in an obstacle. Delivery robots can be used in different settings such as food delivery, package delivery, hospital delivery, and room service.

Zomato is an Indian multinational restaurant aggregator and food delivery company. It was founded by Deepinder Goyal and Pankaj Chaddah in 2008. Zomato provides information, menus and user-reviews of restaurants as well as food delivery options from partner restaurants in more than 1,000 Indian cities and towns, as of 2022–23. Zomato rivals Swiggy in food delivery and hyperlocal space.

Foodpanda is a Singaporean online food and grocery delivery platform owned by Berlin-based Delivery Hero. Foodpanda operates as the lead brand for Delivery Hero in Asia, with its headquarters in Singapore. It is currently the largest food and grocery delivery platform in Asia, outside of China, operating in 11 markets across Asia.

<span class="mw-page-title-main">Ola Consumer</span> Indian ridesharing company

Ola Consumer, formerly Ola Cabs, is an Indian transportation company that provides ride-hailing services and operates other business verticals such as financial services and cloud kitchens. It is headquartered in Bangalore, and operates in 250+ Indian cities.

<span class="mw-page-title-main">Grab Holdings</span> Singaporean technology company

Grab Holdings Inc. is a Singaporean multinational technology company headquartered in One-North, Singapore. It is the developer of a super-app for ride-hailing, food delivery, and digital payment services on mobile devices that operates in Singapore, Malaysia, Cambodia, Indonesia, Myanmar, the Philippines, Thailand, and Vietnam.

<span class="mw-page-title-main">Food delivery</span> Courier service in which food is delivered to a customer

Food delivery is a courier service in which a restaurant, store, or independent food-delivery company delivers food to a customer. An order is typically made either by telephone, through the supplier's website or mobile app, or through a third party food ordering service. The delivered items can include entrees, sides, drinks, desserts, or grocery items and are typically delivered in boxes or bags. The delivery person will normally drive a car, but in bigger cities where homes and restaurants are closer together, they may use bikes or motorized scooters.

<span class="mw-page-title-main">DiDi</span> Chinese vehicle for hire company

Didi Chuxing Technology Company is a Chinese vehicle for hire company headquartered in Beijing with over 550 million users and tens of millions of drivers. The company provides app-based transportation services, including taxi hailing, private car hailing, social ride-sharing, and bike sharing; on-demand delivery services; and automobile services, including sales, leasing, financing, maintenance, fleet operation, electric vehicle charging, and co-development of vehicles with automakers. The company is a subsidiary of Xiaoju Kuaizhi Inc.

<span class="mw-page-title-main">Starship Technologies</span> Company developing small self-driving robotic delivery vehicles

Starship Technologies, Inc. is an Estonian company developing autonomous delivery vehicles. The company is headquartered in San Francisco, California, with engineering operations in Tallinn, Estonia, and Helsinki, Finland. Starship also has offices in London, England; Germany; Washington, DC, US; and Mountain View, California, US.

<span class="mw-page-title-main">Yandex Taxi</span> Russian taxi service

Yandex Taxi, a division of Yandex, operates a ridesharing company in Russia, Moldova, Armenia, Azerbaijan, Belarus, Georgia, Kyrgyzstan, Serbia, Uzbekistan and Kazakhstan. The Yandex Taxi division also operates Yandex Eda, a food delivery service; Yandex.Lavka, a grocery delivery service; and Yandex.Chef, previously known as Partiya Edy, a meal kit service. All services are accessible via the Yandex Go mobile app.

Careem is a Dubai-based super app with operations in over 70 cities, covering 10 countries across the Middle East, Africa, and South Asia regions. The company, which was valued at over US$2 billion in 2018, became a wholly-owned subsidiary of Uber after being acquired for $3.1 billion in January 2020. Careem expanded into the food delivery business with Careem Now in November 2018, which evolved into Careem Food as well as the rapid grocery delivery service Careem Quik in 2020, and launched a digital payment platform, Careem Pay in April 2022. In April 2023, Careem's Super App business was spun out into a new legal entity, which e& acquired a 50.03% stake in, while Uber maintains full ownership of Careem's ride-hailing business.

<span class="mw-page-title-main">Wolt</span> Online food delivery service

Wolt Enterprises Oy, trading as Wolt, is a Finnish food delivery company known for its delivery platform for food and merchandise. On Wolt's apps or website, customers can order food and household goods from the platform's restaurant and merchant partners, and either pick up their order or have it delivered by the platform's courier partners. Wolt also runs its own chain of grocery stores called Wolt Market. Wolt is headquartered in Helsinki.

<span class="mw-page-title-main">99 (app)</span> Transport app

99, formerly known as 99Taxis, is a vehicle for hire company operating in Brazil. It is owned by DiDi.

Gopuff Digital delivery service

GoBrands, Inc., doing business as Gopuff, is an American consumer goods and food delivery company headquartered in Philadelphia, Pennsylvania. The company operates in more than 650 US cities through approximately 500 microfulfillment centers as of October 2021. It also operates in the United Kingdom, following a takeover of Newcastle upon Tyne-based Fancy. As of July 2021, the company was valued at $15 billion.

inDrive, is an international ride-hailing service with more than 200 million downloads operating in more that 700 cities in over 45 countries. Headquartered in Mountain View, California, it is the second largest ridesharing and taxi app worldwide by downloads. The company was officially launched in 2013.

<span class="mw-page-title-main">Scooter-sharing system</span> Service for short-term scooter rentals

A scooter-sharing system or kicksharing system is a shared transport service in which electric motorized scooters are made available to use for short-term rentals. E-scooters are typically "dockless", meaning that they do not have a fixed home location and are dropped off and picked up from certain locations in the service area.

Swiggy is an Indian online food ordering and delivery company. Founded in 2014, Swiggy is headquartered in Bangalore and operates in more than 580 Indian cities, as of July 2023. Besides food delivery, the platform also provides quick commerce services under the name Swiggy Instamart, and same-day package deliveries with Swiggy Genie.

<span class="mw-page-title-main">Getir</span> Turkish on-demand food and grocery delivery start-up

Getir is a Turkish company, operating in several countries until 2024, founded as a startup company in 2015 that offers rapid on-demand delivery services for grocery items and a courier service for restaurant food deliveries, accessed via a mobile app.

<span class="mw-page-title-main">Bolt Food</span> Food delivery service

Bolt Food is an online food ordering and delivery platform launched by Bolt in 2019. Meals and groceries are delivered by couriers using cars, scooters, bikes, or on foot. Bolt Food is operational in over 80 cities across 19 countries as of 2023.

Milkrun is an Australian grocery delivery company, which also serves New Zealand. It was founded in 2021, and went out of business in April 2023 due to financial difficulties. In May it was bought by Woolworths and was soon merged into Milkrun's former competitor Metro60, also owned by Woolworths, and relaunched.

References

  1. ↑ "Bolt turnover and loss grow on year". news.err.ee.
  2. ↑ "Bolt News, Hiring, Layoffs, Competitors, CEO, Fundraising Insights". RivalSense. Retrieved 28 October 2024.
  3. ↑ "Press Enquiries". Bolt.
  4. ↑ Mukherjee, Supantha (May 8, 2023). "Uber rival Bolt seeks to turn profitable next year, IPO in 2025". Reuters .
  5. ↑ McKeever, Vicky. "How a college dropout became Europe's youngest founder of a billion-dollar company". CNBC . Archived from the original on 2022-11-26.
  6. ↑ "Estonian taxi-hailing app Taxify expands to Baku, Malta". Eesti Rahvusringhääling . April 12, 2017. Archived from the original on 2017-04-15.
  7. ↑ Butcher, Mike (September 5, 2017). "Taxify launches in London, acquiring a cab firm to scale and discounting prices". TechCrunch . Archived from the original on 2018-05-24.
  8. ↑ Seal, Thomas (September 8, 2017). "Uber-Rival Taxify Suspended in London Amid License Investigation" . Bloomberg News . Archived from the original on 2019-03-22.
  9. ↑ Titcomb, James (February 24, 2018). "Uber rival Taxify plots London comeback". The Daily Telegraph . ISSN   0307-1235. Archived from the original on 2018-08-09.
  10. ↑ Schulze, Elizabeth (June 11, 2019). "Uber's European rival Bolt launches in London". CNBC . Archived from the original on 2020-06-01.
  11. ↑ "Estonia's Taxify expands ride-hailing platform to Paris". Eesti Rahvusringhääling . October 5, 2017. Archived from the original on 2017-12-01.
  12. ↑ "Taxify Hits 10M Users Globally". Medium . April 27, 2018. Archived from the original on 2018-05-19.
  13. ↑ Lunden, Ingrid (March 6, 2019). "Taxify rebrands as Bolt to expand its transport options beyond private cars". TechCrunch .
  14. ↑ "Bolt Food dostarcza w Łodzi". Handelextra (in Polish). 2022-03-24. Archived from the original on 2023-02-09. Retrieved 2023-03-16.
  15. ↑ Tucker, Charlotte (2021-08-02). "Tallinn-based Bolt lands €600 million to launch new grocery delivery, Bolt Market, in 10 European countries". EU-Startups. Archived from the original on 2023-03-08. Retrieved 2023-03-16.
  16. ↑ Ward-Brennan, Maria (2024-11-08). "Bolt faces potential £200m bill after losing workers right case". City AM. Retrieved 2024-11-11.
  17. ↑ "Bolt drivers win right to holiday and minimum wage". BBC News. 2024-11-08. Retrieved 2024-11-11.
  18. ↑ "The Estonian taxibooking app Taxify raises $100K". Estonian World. 2014-04-28. Archived from the original on 2020-06-01. Retrieved 2018-05-19.
  19. ↑ Russell, Jon. "China's Didi invests in Taxify, an Uber rival operating in Europe and Africa". TechCrunch. Archived from the original on 2017-10-30. Retrieved 2017-11-23.
  20. ↑ Nair, Dinesh. "Uber's European Rival Taxify Wins Unicorn Status Raising Funds". MSN Money . Archived from the original on 2018-07-12. Retrieved 2018-05-31.
  21. ↑ Almeida, Goncalo (November 9, 2018). "Taxify aims for 10-fold Africa growth, to overtake Uber in Europe". Reuters . Archived from the original on 2018-12-01.
  22. ↑ "European Investment Bank backs Uber rival Bolt with €50m". 16 January 2020. Archived from the original on 2020-02-28. Retrieved 2020-02-28.
  23. ↑ Browne, Ryan (2021-08-02). "Bolt valued at $4.75 billion as Uber rival aims to push into on-demand grocery delivery". CNBC. Archived from the original on 2021-08-02. Retrieved 2021-08-02.
  24. ↑ Keane, Jonathan. "Bolt Raises €600 Million To Build The European 'Super App'". Forbes. Archived from the original on August 2, 2021. Retrieved 2021-08-02.
  25. ↑ Keane, Jonathan. "Bolt Lands €20 Million From The World Bank's IFC For Emerging Market Push". Forbes. Archived from the original on 2021-05-18. Retrieved 2021-05-18.
  26. ↑ "Uber Rival Bolt Adds Car-Sharing Service as Next Expansion Path". Bloomberg. 4 May 2021. Archived from the original on 2021-05-04. Retrieved 2021-06-30.
  27. ↑ "Bolt raises EUR600m from investors including Sequoia". www.privateequitywire.co.uk. 2021-08-02. Archived from the original on 2021-08-02. Retrieved 2021-08-02.
  28. ↑ Titcomb, James (2021-08-31). "Didi gives up Bolt stake worth hundreds of millions". The Telegraph. ISSN   0307-1235 . Retrieved 2024-11-18.
  29. ↑ Mukherjee, Supantha (2022-01-11). "Uber rival Bolt raises $711 mln at valuation of over $8 bln". Reuters. Archived from the original on 2022-03-08. Retrieved 2022-03-08.
  30. ↑ Lunden, Ingrid (January 10, 2022). "Bolt raises $709M at an $8.4B valuation to expand its transportation and food delivery super app". TechCrunch .
  31. ↑ "Bolt to expand operations across Europe with launch of 16,000 e-bikes". Intelligent Transport. Retrieved 2023-09-18.
  32. ↑ "Bolt scooters are soon to be part of Oslo's Ruter public transport system | Bolt Blog". bolt.eu. 2022-11-23. Retrieved 2023-08-23.
  33. ↑ "Bolt and Jelbi partner for seamless micro-mobility integration in Berlin". Intelligent Transport. Retrieved 2023-08-23.
  34. ↑ "Introducing the Bolt Rentals Safety Report 2023 | Bolt Blog". bolt.eu. 2023-06-21. Retrieved 2023-08-23.
  35. ↑ Keane, Jonathan. "Bolt Rolls Out Sixth Generation E-Scooter With The Long Haul In Mind". Forbes. Retrieved 2023-08-25.
  36. ↑ Dillet, Romain (2020-07-01). "Bolt launches electric bike-sharing service in Paris". TechCrunch. Retrieved 2023-08-24.
  37. ↑ "Bolt to expand operations across Europe with launch of 16,000 e-bikes". Intelligent Transport. Retrieved 2023-08-24.
  38. ↑ Tucker, Charlotte (2021-05-04). "Tallinn-based Bolt launches its car-sharing service Bolt Drive". EU-Startups. Retrieved 2023-08-24.
  39. ↑ "Estonia' car rental service Bolt Drive expanding to Latvia". www.baltictimes.com. Retrieved 2023-08-28.
  40. ↑ "Bolt Drive launches operations in Lithuania's Kaunas". lrt.lt. 2023-05-15. Retrieved 2023-08-28.
  41. ↑ Kauert, Rico-Thore (2023-05-25). "BOLT Drive in Berlin: Erster Erfahrungsbericht". Der Carsharing-Vergleich - Carsharingcheck.de (in German). Retrieved 2023-08-28.
  42. ↑ "Swedbank and Luminor provide €126m of facilities to support the expansion of Bolt Drive". www.baltictimes.com. Retrieved 2023-08-24.
  43. ↑ "Bolt launches short-term car rental service in Vilnius". lrt.lt. 2023-02-27. Retrieved 2024-01-06.
  44. ↑ Nurdinova, Nargiza (2023-02-28). "Po naujai startavusios "Bolt" paslaugos, konkurentų manevrai". Delfi (in Lithuanian). Retrieved 2024-01-07.
  45. ↑ "Bolt teams up with University of Tartu to launch self-driving tech research". Eesti Rahvusringhääling . August 29, 2019. Archived from the original on 2022-07-19.
  46. ↑ Hankewitz, Sten (April 22, 2021). "The University of Tartu and an Estonian rideshare company collaborate in self-driving vehicle development". Estonian World . Archived from the original on 2022-07-19.
  47. ↑ Tucker, Charlotte (2021-08-02). "Tallinn-based Bolt lands €600 million to launch new grocery delivery, Bolt Market, in 10 European countries". EU-Startups. Retrieved 2024-01-06.
  48. ↑ Lockwood, Tasmin (2021-08-02). "Uber rival Bolt is entering 15-minute grocery delivery with $713 million in new funding led by Sequoia". Business Insider. Retrieved 2024-01-06.
  49. ↑ "Estonia: Bolt launches grocery delivery service in Tallinn, Tartu". baltictimes.com. 2021-09-28. Retrieved 2024-01-06.
  50. ↑ Martin, Iain (2021-12-06). "Uber-Rival Bolt To Expand Fast Grocery Delivery Service In Europe". Forbes. Retrieved 2024-01-06.
  51. ↑ Browne, Ryan (2023-06-21). "European Uber rival Bolt will deliver food to your door via self-driving robots". CNBC. Retrieved 2024-01-06.
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