Conflict style inventory

Last updated

A conflict style inventory is a written tool for gaining insight into how people respond to conflict. Typically, a user answers a set of questions about their responses to conflict and is scored accordingly.

Most people develop a patterned response to conflict based on their life history and history with others. This response may fit some situations well, but may be ineffective or destructive in other circumstances. The goal is to increase people's awareness of their own patterns and bring more options and flexibility within reach.

The most widely used conflict style inventories are based on the Mouton Blake Axis which posits five styles of conflict response (see Managerial Grid Model). These include the Jay Hall Conflict Management Survey, the Thomas Kilmann Conflict Mode Instrument, [1] a standard since the 1960s, the Canadian International Institute of Applied Negotiation's (CIIAN) Conflict Style Root Assessment, and the Kraybill Conflict Style Inventory, [2] a more recent publication that is culturally sensitive.

More extensive personality type instruments are also useful to help understand conflict style differences. The Myers-Briggs Type Indicator, [3] which is based on the work of Carl Jung,[ citation needed ] and the Gilmore Fraleigh instruments fall in this category.

Conflict resolution teachers and trainers, mediators, organizational consultants, and human resource managers use conflict style inventories in their work to help people reflect on and improve their responses to conflict. Awareness of styles helps people recognize that they have choices in how to respond to conflict. Since each style has a preferred way of interacting with others in conflict, style awareness also can greatly assist people in meeting the needs of those they live and work with.

See also

Related Research Articles

Personality psychology is a branch of psychology that examines personality and its variation among individuals. It aims to show how people are individually different due to psychological forces. Its areas of focus include:

In psychology and sociology, socionics is a pseudoscientific theory of information processing and personality types. It incorporates Carl Jung's work on Psychological Types with Antoni Kępiński's theory of information metabolism.

<span class="mw-page-title-main">Myers–Briggs Type Indicator</span> Non-scientific personality questionnaire

The Myers–Briggs Type Indicator (MBTI) is a pseudoscientific self-report questionnaire that claims to indicate differing "psychological types". The test assigns a binary value to each of four categories: introversion or extraversion, sensing or intuition, thinking or feeling, and judging or perceiving. One letter from each category is taken to produce a four-letter test result representing one of sixteen possible types, such as "INFP" or "ESTJ".

<span class="mw-page-title-main">Personality test</span> Method of assessing human personality constructs

A personality test is a method of assessing human personality constructs. Most personality assessment instruments are in fact introspective self-report questionnaire measures or reports from life records (L-data) such as rating scales. Attempts to construct actual performance tests of personality have been very limited even though Raymond Cattell with his colleague Frank Warburton compiled a list of over 2000 separate objective tests that could be used in constructing objective personality tests. One exception, however, was the Objective-Analytic Test Battery, a performance test designed to quantitatively measure 10 factor-analytically discerned personality trait dimensions. A major problem with both L-data and Q-data methods is that because of item transparency, rating scales, and self-report questionnaires are highly susceptible to motivational and response distortion ranging from lack of adequate self-insight to downright dissimulation depending on the reason/motivation for the assessment being undertaken.

The Keirsey Temperament Sorter (KTS) is a self-assessed personality questionnaire. It was first introduced in the book Please Understand Me. The KTS is closely associated with the Myers–Briggs Type Indicator (MBTI); however, there are significant practical and theoretical differences between the two personality questionnaires and their associated different descriptions.

Psychological functions, as described by Carl Jung in his book Psychological Types, are particular mental processes within a person's psyche that are present regardless of common circumstances. This is a concept that serves as one of the foundations for his theory on personality type. In his book, he noted four main psychological functions: thinking, feeling, sensation, and intuition. He introduced them with having either an internally focused (introverted) or externally focused (extraverted) tendency which he called "attitude". He also categorizes the functions as either rational or irrational.

<span class="mw-page-title-main">David Keirsey</span> American psychologist

David West Keirsey was an American psychologist, a professor emeritus at California State University, Fullerton, and the author of several books. In his most popular publications, Please Understand Me and the revised and expanded second volume Please Understand Me II (1998), he laid out a self-assessed personality questionnaire, known as the Keirsey Temperament Sorter, which links human behavioral patterns to four temperaments and sixteen character types. Both volumes of Please Understand Me contain the questionnaire for type evaluation with detailed portraits and a systematic treatment of descriptions of temperament traits and personality characteristics. With a focus on conflict management and cooperation, Keirsey specialized in family and partnership counseling and the coaching of children and adults.

<span class="mw-page-title-main">Isabel Briggs Myers</span> American writer (1897–1980)

Isabel Briggs Myers was an American writer who co-created the Myers–Briggs Type Indicator (MBTI) with her mother, Katharine Cook Briggs. The MBTI is one of the most-often used personality tests worldwide; over two million people complete the questionnaire each year. Isabel Briggs Myers typed herself as an INFP (Mediator)

The Thomas–Kilmann Conflict Mode Instrument (TKI) is a conflict style inventory, which is a tool developed to measure an individual's response to conflict situations.

Conflict management is the process of handling disputes and disagreements between two or more parties. Managing conflict is said to decrease the amount of tension; if a conflict is poorly managed, it can create more issues than the original conflict.

<span class="mw-page-title-main">Katharine Cook Briggs</span> American writer (1875–1968)

Katharine Cook Briggs was an American writer who was the co-creator, with her daughter Isabel Briggs Myers, of an inventory of a widely popular personality type system known as the Myers–Briggs Type Indicator (MBTI).

In psychology, personality type refers to the psychological classification of individuals. In contrast to personality traits, the existence of personality types remains extremely controversial. Types are sometimes said to involve qualitative differences between people, whereas traits might be construed as quantitative differences. According to type theories, for example, introverts and extraverts are two fundamentally different categories of people. According to trait theories, introversion and extraversion are part of a continuous dimension, with many people in the middle.

A self-report inventory is a type of psychological test in which a person fills out a survey or questionnaire with or without the help of an investigator. Self-report inventories often ask direct questions about personal interests, values, symptoms, behaviors, and traits or personality types. Inventories are different from tests in that there is no objectively correct answer; responses are based on opinions and subjective perceptions. Most self-report inventories are brief and can be taken or administered within five to 15 minutes, although some, such as the Minnesota Multiphasic Personality Inventory (MMPI), can take several hours to fully complete. They are popular because they can be inexpensive to give and to score, and their scores can often show good reliability.

Career assessments are tools that are designed to help individuals understand how a variety of personal attributes, impact their potential success and satisfaction with different career options and work environments. Career assessments have played a critical role in career development and the economy in the 20th century. Individuals or organizations often use assessment of some or all of these attributes, such as university career service centers, career counselors, outplacement companies, corporate human resources staff, executive coaches, vocational rehabilitation counselors, and guidance counselors to help individuals make more informed career decisions.

Gifts Differing: Understanding Personality Type is a 1980 book written by Isabel Briggs Myers with Peter B. Myers, which describes the insights into the psychological type model originally developed by C. G. Jung as adapted and embodied in the Myers–Briggs Type Indicator (MBTI) personality test. The book explains the many practical applications of this typological model using four categories of psychological type differences — Extraversion / Introversion; Sensing / Intuition; Thinking / Feeling; Judging / Perceiving. The book also suggests how different combinations of these characteristics tend to influence the ways people perceive the world and how they both respond to and interact with it. Type tables show how type preferences tend to correlate with occupational interests. Profiles of the sixteen types also suggest how people of each type tend to act and relate to people with other type dynamics.

The two-factor model of personality is a widely used psychological factor analysis measurement of personality, behavior and temperament. It most often consists of a matrix measuring the factor of introversion and extroversion with some form of people versus task orientation.

Psychological typologies are classifications used by psychologists to describe the distinctions between people. The problem of finding the essential basis for the classification of psychological types—that is, the basis of determining a broader spectrum of derivative characteristics—is crucial in differential psychology.

The Conflict Lens is an on-line conflict management tool which identifies an individual's behavior in conflict situations and assesses the outcome.

<span class="mw-page-title-main">Conflict (process)</span> Friction, disagreement, or discord within a group

A conflict is a situation, in which inacceptable differences in interests, expectations, values, and opinions occur in or between individuals or groups.

True Colors is a personality profiling system created by Don Lowry in 1978. It was originally created to categorize at risk youth into four basic learning styles using the colors blue, orange, gold and green to identify the strengths and challenges of these core personality types.

References


  1. "Take the TKI Assessment Tool | Improve Your Conflict Resolution Skills". Kilmann Diagnostics. Retrieved 2020-10-07.
  2. "Style Matters Info - RiverhouseePress". www.riverhouseepress.com. Retrieved 2020-10-07.
  3. "Personality test based on C. Jung and I. Briggs Myers type theory". www.humanmetrics.com. Retrieved 2020-10-07.