Company type | Private |
---|---|
Industry | Financial services |
Founded | 1984San Rafael, California | , in
Headquarters | Las Vegas, Nevada |
Key people | Robert DeJong (CEO) |
Products | Credit cards CDs Savings accounts |
Revenue | US$1.522 billion (2023) |
US$453 million (2023) | |
Total assets | US$1.616 billion (2024) |
Owner | Sherman Financial Group |
Website | www |
Footnotes /references [1] |
Credit One Bank, N.A., headquartered in Las Vegas, Nevada, is a bank specializing in credit cards for borrowers with low credit scores. [2] It is owned by Sherman Financial Group, which runs one of the largest buyers of consumer debt in the United States. [3] Despite the similar names and "nearly identical" logos, Credit One is not affiliated with the much larger Capital One. [4]
The bank was founded on July 30, 1984, as First National Bank of Marin in San Rafael, California. [1] It received the designation of "credit card bank" in June 1996. [1] In November 1998, the bank moved from San Rafael to Las Vegas, Nevada. [1] At that time, the bank was owned by Kjell Qvale. [5]
In 2005, the bank was acquired by Sherman Financial Group. On February 1, 2006, FNBM changed its name to Credit One Bank, N.A. [1] [3] In that same year, the bank continued its rebrand by changing its logo to have an arcing "swoosh" above the name of the bank. Capital One underwent a similar rebrand in 2008, displaying a "nearly identical" logo to Credit One, leading to confusion among consumers. Marketing by Capital One led to an increase in customers for both itself and Credit One, some of whom were unaware that the two were different companies. [3]
The bank moved its headquarters to a new facility in 2018 [3] [6] which was expanded in 2021 to include a second building of 150,000 square feet. [7]
In 2001, to settle an investigation by the Office of the Comptroller of the Currency, the bank repaid $4 million to customers who cancelled their cards after realizing that the credit limit that they received, after paying annual fees and security deposits, was too low to make any purchases. In 2004, the bank paid $10 million for allegedly encouraging people to charge security deposits to new cards, leaving them almost no available credit. In both cases, the bank did not admit wrongdoing. [3]
In 2015, a lawsuit was filed after a customer received 465 robocalls from the bank, in violation of the Telephone Consumer Protection Act, for debt collection of $657 in debt. In 2020, plaintiff was awarded $232,000, or $500 per call. [8]
In January 2019, Riverside County, California district attorney Mike Hestrin attorney began an investigation of a third-party vendor of Credit One for making harassing debt collection calls in violation of California law. The bank sued the district attorney, claiming that this matter was in the jurisdiction of the Office of the Comptroller of the Currency. [9]
A lawsuit filed in 2020 alleged that Credit One Bank was in violation of the Truth in Lending Act, following a practice of frequently failing to post customer payments to their accounts within the required and or expected time frame unless the customer pays an "express payment" fee. [10] In 2021, the case was referred to arbitration. [11]
In June 2022, a bankruptcy judge found Credit One Bank liable to roughly 288,000 credit card customers for attempting to collect debts after such debts were discharged via bankruptcies. [12] In January 2024, the bank filed to decertify the class action status of the case. [13]
In 2023, the bank was sued for reporting disputed information to credit reporting agencies. Summary judgement was granted in favor of the bank, which was appealed. [14]
The Ascent (a service of The Motley Fool) gave a one-star (out of five) review to Credit One Bank's credit card. The review praised the bank for making the card available to customers with poor credit and for offering cash-back incentives, while criticizing the card's complicated application process and high fees. [15]
As of September 2024, the Better Business Bureau's (BBB) profile for Credit One Bank noted its accreditation by the BBB with a rating of A+, but the company held a customer review score of 1.1 out of 5 stars. [16]
Time period | Organization / Team | Notes | Ref |
---|---|---|---|
2016–present | NASCAR | Issues affinity credit card | [17] |
2017–present | Vegas Golden Knights | Issues affinity credit card | [18] [19] |
2019–present | Las Vegas Aviators | [20] | |
2019–present | Las Vegas Raiders | [21] [22] | |
2021–present | Charleston Open; naming rights to the Credit One Stadium | [23] [24] [25] | |
2021–present | WWE Championship | Issues affinity credit card | [26] |
2016–2020 | Chip Ganassi Racing | 2017: Jamie McMurray 2018-2020: Kyle Larson | [27] [28] |
A debit card, also known as a check card or bank card, is a payment card that can be used in place of cash to make purchases. The card usually consists of the bank's name, a card number, the cardholder's name, and an expiration date, on either the front or the back. Many new cards now have a chip on them, which allows people to use their card by touch (contactless), or by inserting the card and keying in a PIN as with swiping the magnetic stripe. Debit cards are similar to a credit card, but the money for the purchase must be in the cardholder's bank account at the time of the purchase and is immediately transferred directly from that account to the merchant's account to pay for the purchase.
Macy's, Inc. is an American holding company of department stores. Upon its establishment in 1929, Federated held ownership of the regional department store chains Abraham & Straus, Lazarus, Filene's, and Shillito's. Bloomingdale's joined Federated Department Stores the next year. Throughout its early history, frequent acquisitions and divestitures saw the company operate a number of nameplates. In 1994, Federated took over Macy's, the old department store chain originally founded in 1858 by American entrepreneur Rowland Hussey Macy. Despite Federated's long history of preserving regional nameplates, its acquisition of the May Department Stores Company in 2005 marked the end of those nameplates. By the following year, both the Macy's and Bloomingdale's brands had replaced them nationwide. Ultimately, Federated itself was renamed Macy's, Inc. in 2007, an acknowledgment of the old store's venerable name.
MBNA Corporation was a bank holding company and parent company of wholly owned subsidiary MBNA America Bank, N.A., headquartered in Wilmington, Delaware, prior to being acquired by Bank of America in 2006.
A charge card is a type of credit card that enables the cardholder to make purchases which are paid for by the card issuer, to whom the cardholder becomes indebted. The cardholder is obliged to repay the debt to the card issuer in full by the due date, usually on a monthly basis, or be subject to late fees and restrictions on further card use. Charge cards are distinct from traditional credit cards, which are revolving credit instruments that do not need to be paid in full every month and a balance may be carried over, on which interest is paid. Charge cards are typically issued without spending limits, whereas credit cards usually have a specified credit limit that the cardholder may not exceed. Most charge cards are held by businesses, corporations or executives thereof, and are issued to customers with a good or excellent credit score.
Mastercard Inc., stylized as MasterCard from 1979 to 2016 and as mastercard from 2016 to 2019, is an American multinational payment card services corporation headquartered in Purchase, New York, USA. It offers a range of payment transaction processing and other related-payment services. Throughout the world, its principal business is to process payments between the banks of merchants and the card-issuing banks or credit unions of the purchasers who use the Mastercard-brand debit, credit and prepaid cards to make purchases. Mastercard has been publicly traded since 2006.
A credit score is a number that provides a comparative estimate of an individual's creditworthiness based on an analysis of their credit report. It is an inexpensive and main alternative to other forms of consumer loan underwriting.
Discover is a credit card brand issued primarily in the United States. It was introduced by Sears in 1985. When launched, Discover did not charge an annual fee and offered a higher-than-normal credit limit. A subsequent innovation was "Cashback Bonus" on purchases.
GE Capital was the financial services division of General Electric. Its various units were sold between 2013 and 2021, including the notable spin-off of the North American consumer finance division as Synchrony Financial. Ultimately, only one division of the company remained, GE Energy Financial Services, which was transferred to GE Vernova when General Electric was broken up.
Capital One Financial Corporation is an American bank holding company founded on July 21, 1994 and specializing in credit cards, auto loans, banking, and savings accounts, headquartered in Tysons, Virginia with operations primarily in the United States. It is the 12th largest bank in the United States by total assets as of December 31, 2022, the third largest issuer of Visa and Mastercard credit cards, and one of the largest car finance companies in the United States.
Credit card debt results when a client of a credit card company purchases an item or service through the card system. Debt grows through the accrual of interest and penalties when the consumer fails to repay the company for the money they have spent.
Credit is the trust which allows one party to provide money or resources to another party wherein the second party does not reimburse the first party immediately, but promises either to repay or return those resources at a later date. The resources provided by the first party can be either property, fulfillment of promises, or performances. In other words, credit is a method of making reciprocity formal, legally enforceable, and extensible to a large group of unrelated people.
Columbia House was an umbrella brand for Columbia Records' mail-order music clubs, the primary iteration of which was the Columbia Record Club, established in 1955. The Columbia House brand was introduced in the early 1970s by Columbia Records, and had a significant market presence in the 1970s, 1980s and early 1990s.
Payment protection insurance (PPI), also known as credit insurance, credit protection insurance, or loan repayment insurance, is an insurance product that enables consumers to ensure repayment of credit if the borrower dies, becomes ill, disabled, loses a job, or faces other circumstances that may prevent them from earning income to service the debt. It is not to be confused with income protection insurance, which is not specific to a debt but covers any income. PPI was widely sold by banks and other credit providers as an add-on to the loan or overdraft product.
A bankruptcy risk score is a number that indicates the likelihood of an individual filing for bankruptcy. Although it has been used for over twenty years to assess risk in lending, few consumers know of it. It is related to the better-known credit score, but unlike credit scores, bankruptcy risk scores are not sold to consumers by any of the credit bureaus. Consequentially, individuals have little or no way of knowing what their bankruptcy risk scores are or how to improve upon them. Furthermore, since there is no standardized index of measurement, consumers often have trouble contextualizing their score on a standardized scale, instead only receiving general information from a single bureau.
ATM usage fees are what many banks and interbank networks charge for the use of their automated teller machines (ATMs). In some cases, these fees are assessed solely for non-members of the bank; in other cases, they apply to all users. There is usually a higher fee for the use of White-label ATMs rather than bank-owned ATMs.
A credit card is a payment card, usually issued by a bank, allowing its users to purchase goods or services, or withdraw cash, on credit. Using the card thus accrues debt that has to be repaid later. Credit cards are one of the most widely used forms of payment across the world.
William R. Bartmann was the founder and CEO of CFS2, Inc, a consumer financial recovery company based in Tulsa, Oklahoma. From 1986 to 1999, Bartmann served as CEO of Commercial Financial Services Inc., the nation's biggest debt collection company. One officer of the company was accused of being involved in accounting fraud and the company filed for Chapter 11 bankruptcy though allegations of wider fraud were later determined to be untrue.
TitleMax, Inc. is an American privately owned title lending business with corporate offices in Dallas, Texas and Savannah, Georgia. The company has more than 1,100 stores in sixteen states. TitleMax serves individuals who generally have limited access to consumer credit from banks, thrift institutions, credit card lenders, and other traditional sources of consumer credit. TitleMax offers title loan and title pawn products which allow customers to meet their liquidity needs by borrowing against the value of their vehicles while retaining use of their vehicle during the term of the loan.
TMX Finance is an American company that provides consumer loans and payday loans through its subsidiaries including TitleMax, TitleBucks, EquityAuto Loan, Community Choice Financial and InstaLoan. The company holds more than 900 stores in over fourteen states including Alabama, Arizona, Delaware, Florida, Georgia, Mississippi, Missouri, Nevada, New Mexico, South Carolina, Tennessee, Texas, Utah, and Wisconsin, and an online presence in Idaho. TMX Finance’s brands serve individuals who generally have limited access to consumer credit from banks, thrift institutions, credit card lenders, and other traditional sources of consumer credit.
Howard Dvorkin is a CPA, author, national columnist, philanthropist, and founder of the nation's largest credit counseling agency. The chairman of Debt.com, he has advocated a cash-only lifestyle without credit cards.