Dialexia

Last updated • 1 min readFrom Wikipedia, The Free Encyclopedia
Dialexia Communications, Inc.
Company type Private
Industry Telecommunication
FoundedMontreal, Quebec, Canada
(2001)
Founder Ahmed Aina
Mohamed El-Mohri
Headquarters
Montréal, Quebec
,
Canada [1]
Area served
Worldwide
Products IP PBX
Network Management
Interface and Module
, Telepresence, VOIP
Website www.dialexia.com

Dialexia Communications, Inc. is a privately held Canadian corporation headquartered in Montréal, Quebec, that develops, manufactures, and sells VoIP-based Telecommunication products and services. [2]

Contents

Overview

The company specializes in the development of webRTC-enabled PBX software for organizations in specific sectors of activity, notably education & hospitality. Dialexia software enables users to connect multiple phones (e.g., extensions, ring groups, etc.), share lines among several phones and implement business PBX telephone phone features such as voicemail, caller ID, call forwarding & call recording into their virtual PBX. [3]

In a November 2014 press release, Dialexia announced the addition of WebRTC capabilities to its line of PBX software products. [4] Founded in Montreal in 2001, the company is a member of the Board of Trade of Metropolitan Montreal. [5]

History

Soon after its establishment, Dialexia released Dial-Office IP-PBX, an IP PBX platform designed as an alternative to the circuit-switched telephone network. [6] PBX is a system that connects telephone extensions of a company to outside public telephone network as well as to mobile networks. On May 21, 2014, Dial-Office was named runner-up in the IP-PBX Servers category of WindowsNetworking.com 2013-14 Readers' Choice Awards. [7]

In 2003, Dialexia released Dial-Gate Softswitch PBX, a web-based softswitch and billing server based on the Session Initiation Protocol. [8] A softswitch, short for software switch, is a central device in a telecommunications network which connects telephone calls from one phone line to another, across a telecommunication network or the public Internet, entirely by means of software running on a general-purpose computer system.

In 2008, the company released HERO Hosted PBX, a hosted PBX platform made for operators and large corporations wanting to host IP PBX services on office grounds. [9]

See also

Related Research Articles

<span class="mw-page-title-main">3Com</span> Former American maker of computer network products

3Com Corporation was an American digital electronics manufacturer best known for its computer network products. The company was co-founded in 1979 by Robert Metcalfe, Howard Charney and others. Bill Krause joined as President in 1981. Metcalfe explained the name 3Com was a contraction of "Computer Communication Compatibility", with its focus on Ethernet technology that he had co-invented, which enabled the networking of computers.

Voice over Internet Protocol (VoIP), also called IP telephony, is a method and group of technologies for voice calls for the delivery of voice communication sessions over Internet Protocol (IP) networks, such as the Internet.

A softswitch is a call-switching node in a telecommunications network, based not on the specialized switching hardware of the traditional telephone exchange, but implemented in software running on a general-purpose computing platform. Like its traditional counterparts it connects telephone calls between subscribers or other switching systems across a telecommunication network. Often a softswitch is implemented to switch calls using voice over IP (VoIP) technologies, but hybrid systems exist.

<span class="mw-page-title-main">Asterisk (PBX)</span> PBX software

Asterisk is a software implementation of a private branch exchange (PBX). In conjunction with suitable telephony hardware interfaces and network applications, Asterisk is used to establish and control telephone calls between telecommunication endpoints such as customary telephone sets, destinations on the public switched telephone network (PSTN) and devices or services on voice over Internet Protocol (VoIP) networks. Its name comes from the asterisk (*) symbol for a signal used in dual-tone multi-frequency (DTMF) dialing.

<span class="mw-page-title-main">Business telephone system</span> Telephone system typically used in business environments

A business telephone system is a telephone system typically used in business environments, encompassing the range of technology from the key telephone system (KTS) to the private branch exchange (PBX).

Direct inward dialing (DID), also called direct dial-in (DDI) in Europe and Oceania, is a telecommunication service offered by telephone companies to subscribers who operate private branch exchange (PBX) systems. The feature provides service for multiple telephone numbers over one or more analog or digital physical circuits to the PBX, and transmits the dialed telephone number to the PBX so that a PBX extension is directly accessible for an outside caller, possibly by-passing an auto-attendant.

Sipgate, stylised as sipgate, is a European VoIP and mobile telephony operator.

This is a comparison of voice over IP (VoIP) software used to conduct telephone-like voice conversations across Internet Protocol (IP) based networks. For residential markets, voice over IP phone service is often cheaper than traditional public switched telephone network (PSTN) service and can remove geographic restrictions to telephone numbers, e.g., have a PSTN phone number in a New York area code ring in Tokyo.

FreeSWITCH is a free and open-source telephony software for real-time communication protocols using audio, video, text and other forms of media. The software has applications in WebRTC, voice over Internet Protocol (VoIP), video transcoding, Multipoint Control Unit (MCU) functionality and supports Session Initiation Protocol (SIP) features.

TouchWave, Inc., was a privately held Palo Alto, California IP-telephony network switch provider founded in 1997. TouchWave developed a product line called WebSwitch that was designed to replace traditional private telephone exchange systems in small-to-medium-sized companies. WebSwitch was part of a phone system that incorporates communication features provided by the Internet. The rapid success of TouchWave was memorialized with awards and an acquisition by Ericsson Communications for $46M two years after TouchWave was founded. Ericsson continued the TouchWave product line under the name WebCom, but its efforts have been viewed as less than successful.

<span class="mw-page-title-main">Elastix</span>

Elastix is a unified communications server software that brings together IP PBX, email, IM, faxing and collaboration functionality. It has a Web interface and includes capabilities such as a call center software with predictive dialing.

The Innovative Communications Alliance (ICA) was a telecommunications alliance between Microsoft and Nortel, created in July 2006, to co-develop, integrate, market, sell, and support unified communications products. The goal of the alliance is to make integrated hardware and software solutions that join together voice, video, and data communications without requiring gateways or middleware. Microsoft and Nortel share developing technologies and patents for unified communications products.

Iristel is a Canadian provider of telecommunication services that is a competitive local exchange carrier (CLEC). The company was founded in 1999 and is headquartered in Markham, Ontario.

Cloud communications are Internet-based voice and data communications where telecommunications applications, switching and storage are hosted by a third-party outside of the organization using them, and they are accessed over the public Internet. Cloud services is a broad term, referring primarily to data-center-hosted services that are run and accessed over an Internet infrastructure. Until recently, these services have been data-centric, but with the evolution of VoIP, voice has become part of the cloud phenomenon. Cloud telephony refers specifically to voice services and more specifically the replacement of conventional business telephone equipment, such as a private branch exchange (PBX), with third-party VoIP service.

SIP trunking is a voice over Internet Protocol (VoIP) technology and streaming media service based on the Session Initiation Protocol (SIP) by which Internet telephony service providers (ITSPs) deliver telephone services and unified communications to customers equipped with SIP-based private branch exchange (IP-PBX) and unified communications facilities. Most unified communications applications provide voice, video, and other streaming media applications such as desktop sharing, web conferencing, and shared whiteboard.

Ingate Systems AB is a Swedish company that sells data network security and telecommunication equipment. The company primarily provides SIP Trunking of IP PBX:s on the US market. It is associated with sister company Intertex Data AB.

Dial-Office IP-PBX is a SIP-based IP-PBX business phone system, first released in 2003 by Canadian telecommunications software provider Dialexia. The software allows users to connect multiple phones, share lines among several phones and implement business PBX telephone phone features such as voicemail, caller ID, call forwarding & call recording into their system. Dial-Office is also suitable for multi-office connections, connecting branches which are geographically distant from each other. Dialexia Communications, Inc. released the latest version of Dial-Office IP-PBX (4.1) in 2013. On June 3, 2014, the company's development team announced in a client newsletter that support for Dial-Office versions 3.9 and earlier would cease effective September 1, 2014.

HERO Hosted PBX is a SIP-based hosted IP-PBX business phone system, first released in 2008 by Canadian telecommunications software provider Dialexia. The HERO software allows users to connect multiple phones, share lines among several phones and implement business PBX telephone phone features such as voicemail, caller ID, call forwarding & call recording into their virtual PBX. The software is also suitable for multi-office connections, connecting branches which are geographically distant from each other. Dialexia Communications, Inc. released the latest version of HERO Hosted PBX (4.3) in 2013.

Dial-Gate VoIP Softswitch is a SIP-based IP-PBX software for businesses, first released in 2006 by Canadian VoIP PBX solution provider Dialexia. The software serves as a web-based softswitch and billing server for VoIP and PSTN networks. On June 3, 2014, the Dialexia development team announced in a client newsletter that support for Dial-Gate Softswitch versions 3.9 and earlier would cease effective September 1, 2014. The company advised customers to migrate to a currently-supported operating system in order to receive future security updates & technical support.

References

  1. "Dialexia Contact". December 6, 2013. Archived from the original on August 21, 2015. Retrieved December 6, 2013.
  2. "Industry Canada website". December 9, 2013. Archived from the original on December 12, 2013. Retrieved December 9, 2013.
  3. "Multi-Tech - MultiVOIP partner application brief" (PDF). June 1, 2006. Archived from the original (PDF) on November 3, 2014. Retrieved October 10, 2014.
  4. "WebRTC official press release". November 19, 2014. Retrieved November 21, 2014.
  5. "Bloomberg Businessweek - private software companies". December 12, 2013. Archived from the original on August 25, 2014. Retrieved December 12, 2013.
  6. "Dialexia - Dial-Office IP-PBX". December 9, 2013. Archived from the original on 2014-04-27. Retrieved December 9, 2013.
  7. "WindowsNetworking.com - Dial-Office IP-PBX". May 21, 2014. Retrieved October 10, 2014.
  8. "Dialexia - Dial-Gate Softswitch". December 11, 2013. Archived from the original on 2013-12-14. Retrieved December 11, 2013.
  9. "Capterra - software reviews". December 11, 2013. Retrieved December 11, 2013.