IP PBX

Last updated

An IP PBX ("Internet Protocol private branch exchange") is a system that connects telephone extensions to the public switched telephone network (PSTN) and provides internal communication for a business. An IP PBX is a PBX system with IP connectivity and may provide additional audio, video, or instant messaging communication utilizing the TCP/IP protocol stack.

Contents

Voice over IP (VoIP) gateways can be combined with traditional PBX functionality to allow businesses to use their managed intranet to help reduce long distance expenses and take advantage of the benefits of a single network for voice and data (converged network). An IP PBX may also provide CTI features.

An IP PBX can exist as a physical hardware device or as a software platform.

Function

IP PBX is primarily a software hosted on a regular desktop or server as per the requirement demands based on the expected traffic & criticality. Till 2019 IP PBX were deployed primarily as inbound and outbound call center solutions for large corporate and commercial cloud telephony operators worldwide cloud communications. Most of the IP PBX installation uses Asterisk (PBX) for its telephony support, built on LAMP (Linux-Apache-MySQL-PHP). With telecom service providers across the world is slowly preferring SIP Trunks over Primary Rate Interface as main enterprise communication delivery, the IP PBXs will now be in demand extensively. As IP PBX is software, functions and features can be designed based on the customers' requirements such as conference calling, XML-RPC control of live calls, interactive voice response (IVR), TTS/ASR (text to speech/automatic speech recognition), PSTN interconnectability supporting both analog and digital circuits, VoIP protocols including SIP, Inter-Asterisk eXchange, H.323, Jingle and others.

IP PBX software

Most of the other IP PBXs were derived and customised on Asterisk as you will find a very long list.

See also

Related Research Articles

Voice over Internet Protocol (VoIP), also called IP telephony, is a method and group of technologies for voice calls for the delivery of voice communication sessions over Internet Protocol (IP) networks, such as the Internet.

<span class="mw-page-title-main">Asterisk (PBX)</span> PBX software

Asterisk is a software implementation of a private branch exchange (PBX). In conjunction with suitable telephony hardware interfaces and network applications, Asterisk is used to establish and control telephone calls between telecommunication endpoints such as customary telephone sets, destinations on the public switched telephone network (PSTN) and devices or services on voice over Internet Protocol (VoIP) networks. Its name comes from the asterisk (*) symbol for a signal used in dual-tone multi-frequency (DTMF) dialing.

VoIP spam or SPIT is unsolicited, automatically dialed telephone calls, typically using voice over Internet Protocol (VoIP) technology.

<span class="mw-page-title-main">Business telephone system</span> Telephone system typically used in business environments

A business telephone system is a telephone system typically used in business environments, encompassing the range of technology from the key telephone system (KTS) to the private branch exchange (PBX).

Direct inward dialing (DID), also called direct dial-in (DDI) in Europe and Oceania, is a telecommunication service offered by telephone companies to subscribers who operate private branch exchange (PBX) systems. The feature provides service for multiple telephone numbers over one or more analog or digital physical circuits to the PBX, and transmits the dialed telephone number to the PBX so that a PBX extension is directly accessible for an outside caller, possibly by-passing an auto-attendant.

<span class="mw-page-title-main">Skype for Business Server</span> Real-time communications server software

Skype for Business Server is real-time communications server software that provides the infrastructure for enterprise instant messaging, presence, VoIP, ad hoc and structured conferences and PSTN connectivity through a third-party gateway or SIP trunk. These features are available within an organization, between organizations and with external users on the public internet or standard phones.

<span class="mw-page-title-main">VoIP phone</span> Phone using one or more VoIP technologies

A VoIP phone or IP phone uses voice over IP technologies for placing and transmitting telephone calls over an IP network, such as the Internet. This is in contrast to a standard phone which uses the traditional public switched telephone network (PSTN).

<span class="mw-page-title-main">SipXecs</span>

SipXecs is a free software enterprise communications system. It was initially developed by Pingtel Corporation in 2003 as a voice over IP telephony server located in Boston, MA. The server was later extended with additional collaboration capabilities as part of the SIPfoundry project. Since its extension, sipXecs now acts as a software implementation of the Session Initiation Protocol (SIP), making it a full IP-based communications system.

This is a comparison of voice over IP (VoIP) software used to conduct telephone-like voice conversations across Internet Protocol (IP) based networks. For residential markets, voice over IP phone service is often cheaper than traditional public switched telephone network (PSTN) service and can remove geographic restrictions to telephone numbers, e.g., have a PSTN phone number in a New York area code ring in Tokyo.

Mobile VoIP or simply mVoIP is an extension of mobility to a voice over IP network. Two types of communication are generally supported: cordless telephones using DECT or PCS protocols for short range or campus communications where all base stations are linked into the same LAN, and wider area communications using 3G or 4G protocols.

Text over IP is a means of providing a real-time text (RTT) service that operates over IP-based networks. It complements Voice over IP (VoIP) and Video over IP.

snom

Snom Technology GmbH is a German company which manufactures Voice over Internet Protocol (VoIP) telephones, based on the IETF standard Session Initiation Protocol (SIP). Snom's products are targeted at the small- to medium-sized business sector, home offices, Internet service providers, carriers, and original equipment manufacturers. The company, founded in 1996 and headquartered in Berlin, is a wholly owned subsidiary of VTech Holdings Limited, since 2016.

Unified communications (UC) is a business and marketing concept describing the integration of enterprise communication services such as instant messaging (chat), presence information, voice, mobility features, audio, web & video conferencing, fixed-mobile convergence (FMC), desktop sharing, data sharing, call control and speech recognition with non-real-time communication services such as unified messaging. UC is not necessarily a single product, but a set of products that provides a consistent unified user interface and user experience across multiple devices and media types.

<span class="mw-page-title-main">Elastix</span>

Elastix is a unified communications server software that brings together IP PBX, email, IM, faxing and collaboration functionality. It has a Web interface and includes capabilities such as a call center software with predictive dialing.

Aculab is a privately held, UK-based limited company that was founded in 1978. It is a designer, developer and manufacturer that specialises in providing API-driven, enabling technology sub-systems for telecommunications related OEM products such as are used in fixed line PSTN, wireless and VoIP networks. Aculab's products are sold worldwide, primarily through direct sales and also via the reseller channel. Aculab's headquarters and R&D facilities are located in Milton Keynes, UK. It has a branch office in Norwood, Massachusetts, USA.

<span class="mw-page-title-main">3CX Phone System</span> 3CX Phone System

The 3CXPhone System is the software-based private branch exchange (PBX) phone system developed and marketed by the company, 3CX. The 3CX Phone System is based on the SIP standard and enables extensions to make calls via the public switched telephone network (PSTN) or via Voice over Internet Protocol (VoIP) services on premises, in the cloud, or via a cloud service owned and operated by the 3CX company. The 3CX Phone System is available for Windows, Linux, Raspberry Pi and supports standard SIP soft/hard phones, VoIP services, faxing, voice and web meetings, as well as traditional PSTN phone lines.

SIP trunking is a voice over Internet Protocol (VoIP) technology and streaming media service based on the Session Initiation Protocol (SIP) by which Internet telephony service providers (ITSPs) deliver telephone services and unified communications to customers equipped with SIP-based private branch exchange (IP-PBX) and unified communications facilities. Most unified communications applications provide voice, video, and other streaming media applications such as desktop sharing, web conferencing, and shared whiteboard.

SunComm Technology is a Taiwan multinational computer technology and GSM Voice over IP gateway manufacturer. The main products in 2010 focused on GSM VoIP gateways & IP surveillance camera devices. Core members have been engaging in the communication & networks industry since 1977.

VaxTele SIP Server SDK is a complete development toolkit, which allows software vendors and Internet telephony service providers (ITSP) to develop SIP Server and (SIP) Session Initiation Protocol based VoIP systems for Microsoft Windows to install computer to computer voice chat, chat rooms, IVR systems, call center services, calling card services, dial/receive computer to PSTN and mobile phone calling services.

References