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An elevator operator (North American English), liftman (in Commonwealth English, usually lift attendant), or lift girl (in British English), is a person specifically employed to operate a manually operated elevator. [1]
While largely considered an obsolete occupation, elevator operators continue to work in historic installations and fill modern-day niches.
Being an effective elevator operator required many skills. Manual elevators were often controlled by a large lever. The elevator operator had to regulate the elevator's speed, which typically required a good sense of timing to consistently stop the elevator level with each floor. In addition to their training in operation and safety, department stores later combined the role of operator with greeter and tour guide, announcing product departments, floor by floor, and occasionally mentioning special offers.
With the advent of user-operated elevators such as those utilizing push buttons to select the desired floor, few elevator operators remain. A few older buildings still maintain working manually operated elevators and thus elevator operators may be employed to run them. In Dayton, Ohio, the Mendelson Liquidation Outlet operates out of an old Delco building that has an old passenger elevator run by an operator. The Fine Arts Building in Chicago; [2] the Young–Quinlan Building in downtown Minneapolis, Minnesota; City Hall in Buffalo, New York; the Commodore Apartment Building in Louisville, Kentucky; City Hall in Asheville, North Carolina; and the Cyr Building in downtown Waterville, Maine are a few in the United States to employ elevator operators.[ citation needed ] In 2017, it was estimated that over 50 buildings in New York City used elevator operators, primarily in apartment buildings on the Upper East and West Sides of Manhattan, as well as some buildings in Brooklyn. [3] The Stockholm Concert Hall, in Sweden, employs an elevator operator by necessity since there is an entrance to the elevator directly from street level, requiring an employee to be positioned in the elevator to inspect tickets.
In more modern buildings, elevator operators are still occasionally encountered. For example, they are commonly seen in Japanese department stores such as Sogo and Mitsukoshi in Japan and Taiwan, as well as high speed elevators in skyscrapers, as seen in Taipei 101, and at the Lincoln Center for the Performing Arts. Some monuments, such as the Space Needle in Seattle, the Eiffel Tower in Paris and the CN Tower in Toronto, employ elevator operators to operate specialized or high-speed elevators, discuss the monument (or the elevator technology) and help direct crowd traffic.
There are a few elevator operators working in the New York City Subway system. They are located at five stations: 168th Street, 181st Street at St. Nicholas Avenue and at Fort Washington Avenue, 190th Street, and 191st Street in Washington Heights, upper Manhattan. In these stations, elevators serve as the sole or primary means of non-emergency access. The elevator attendants currently serve as a way to reassure passengers as the elevators are the only entrance to the platforms, and passengers often wait for the elevators with an attendant. [4] The attendants at the five stations are primarily maintenance and cleaning workers who suffered injuries that made it hard for them to continue doing their original jobs. [5]
The elevators were made automated during the 1970s, but the operators were retained, though they were reduced in quantity in 2003.
In 2004, the number of elevator attendants at the stations was reduced to one per station as a result of budget cuts by the Metropolitan Transportation Authority (MTA). The agency had intended to remove all the attendants, but kept one in each station after many riders protested. The change saved $1.2 million a year. [6] In November 2007, the MTA proposed to eliminate the operators' positions, [7] but on December 7, 2007, the MTA announced that it would not remove the remaining elevator operators due to pushback from elected officials and residents from the area. [8] In October 2018, the MTA again proposed removing the elevator operators at the five stations, but this decision was reversed after dissent from the Transport Workers' Union. [9]
As of 2022, elevator operators are currently employed in Market Street stations of the San Francisco Bay Area's Bay Area Rapid Transit rapid transit system to provide for passenger safety and elevator cleanliness amidst regional problems with homelessness and substance dependence. [10]
Theme parks and amusement parks often have observation towers, which employ elevator operators. An example is the Sky Tower at Six Flags Magic Mountain in Santa Clarita, California. While these rides may have modern or button-operated elevators that a patron is capable of using, they often employ ride operators for safety and crowd control purposes. Because many jurisdictions have stringent injury liability laws for amusement park operators and the fact that vandalism can be a big problem, some parks do not allow patrons to ride these rides without an employee present. Additionally, if there is a museum at the top of such a ride, the operator will usually give an introduction to the purpose and contents of the museum and other promotional messages about the park.
Manual elevator operators can be employed in the construction of multi-storied buildings, either using temporary exterior hoists [11] or traditional elevators that are still being installed. [12]
Elevator girl [a] , shorted to erega, describes the occupation of women who operate elevators in Japan. When the role became common in the 1920s, additional terms such as shokoki garu ("up and down controller girl"), hakojo ("box girl"), and erebeta no onna untensyu ("woman elevator driver") were also used to describe this role. However, erebeta girl remains the popular term for this occupation, a staple sight of urban Japan. Sporting tailored uniforms and robotic smiles, elevator girls are trained extensively in polite speaking and posture. In contrast with the salaryman of Japan, the elevator girl has been symbolic of women's roles in society literally and physically moving up and down as women entered the Japanese workforce. Today, few elevator girls remain in department stores, although those which retain them consider the elevator girl an effective marketing strategy. Elevator girls are an example of feminized occupations in the workplace. [13]
Prior to 1929, elevator operators were men. In 1929, the Ueno Branch of Matsuzakaya department store hired women to operate the elevators in its new facilities. In the same year, Yomiuri Shinbun ran an article calling elevator operation the new occupation of Japanese women, commenting on the experiences of the first elevator girls. Although women in the United States had performed the same duty previously, in Japan the shift to female elevator operators was remarkable. At first, female elevator operators had to perform the same functional tasks as male operators, operating levers and closing elevator doors. As elevators became automated, the role shifted to greeting customers, advertising sales to customers, and making announcements. [13]
Elevator girls appear in numerous works of literature and film. A key storytelling tool using the elevator girl has been to juxtapose the reserved, controlled role of the elevator girl at work with the unknown, potentially scandalous role that the woman plays in her personal life. A pornographic film featuring Shoji Miyuki, Going Up: I am an Elevator Girl, played off this contrast, telling the story of a demure elevator girl who is secretly a nymphomaniac engaging in sexual activities in the elevator. [13]
Popular anime series Crayon Shin Chan featured an elevator girl who became trapped in her elevator when the elevator broke. [13]
The 2009 film Elevator Nightmare was advertised by comedienne Torii Miyuki watching the film in an elevator with three professional elevator girls. [13]
Karl Greenfeld's 1995 expose of Japanese culture Speed Tribes: Days and Nights with Japan's Next Generation , featured a fictional story of an elevator girl who works the elevator by day and engages in drugs and risky sex by night. [13]
Courtney Barnett, Ramones and Electric Callboy have songs named "Elevator Operator".
The 42nd Street Shuttle is a New York City Subway shuttle train service that operates in Manhattan. The shuttle is sometimes referred to as the Grand Central/Times Square Shuttle, since these are the only two stations it serves. The shuttle operates during daytime hours only, with trains running on two tracks underneath 42nd Street between Times Square and Grand Central; for many decades, three tracks had been in service until a major renovation was begun in 2019 reducing it to two tracks. With two stations, it is the shortest regular service in the system by number of stops, running about 2,402 feet (732 m) in 90 seconds as of 2005. The shuttle is used by over 100,000 passengers every day, and by up to 10,200 passengers per hour during rush hours.
The Queensboro Plaza station is an elevated New York City Subway station at Queens Plaza in the Long Island City neighborhood of Queens. It is near the east end of the Queensboro Bridge, with Queens Boulevard running east from the plaza. The station is served by the 7 and N trains at all times, the W train on weekdays, and the <7> train rush hours in the peak direction.
The 81st Street–Museum of Natural History station is a local station on the IND Eighth Avenue Line of the New York City Subway. It is served by the B on weekdays, the C train at all times except nights, and the A train during late nights only.
The Grand Central–42nd Street station is a major station complex of the New York City Subway. Located in Midtown Manhattan at 42nd Street between Madison and Lexington Avenues, it serves trains on the IRT Lexington Avenue Line, the IRT Flushing Line and the 42nd Street Shuttle. The complex is served by the 4, 6, and 7 trains at all times; the 5 and 42nd Street Shuttle (S) trains at all times except late nights; the <6> train during weekdays in the peak direction; and the <7> train during rush hours and early evenings in the peak direction.
The Coney Island–Stillwell Avenue station is a terminal station of the New York City Subway in the Coney Island neighborhood of Brooklyn. It is the railroad-south terminus for the D, F, N, and Q trains at all times and for the <F> train during rush hours in the peak direction.
The Clark Street station is a station on the IRT Broadway–Seventh Avenue Line of the New York City Subway. It is located at Clark Street and Henry Street in Brooklyn Heights, Brooklyn. It is served by the 2 train at all times and the 3 train at all times except late nights. At approximately 80 feet (24 m) deep, the Clark Street station contains one island platform and two tracks. Its only exit is via a set of three elevators, which lead from a passageway above the platform to the ground story of the Hotel St. George. Despite being one of three New York City Subway stations that can only be accessed by elevators, the Clark Street station is not wheelchair-accessible with only stairs leading to the platforms.
The Inwood–207th Street station is the northern terminal station of the IND Eighth Avenue Line of the New York City Subway. Located at the intersection of 207th Street and Broadway in the Manhattan neighborhood of Inwood, near Inwood Hill Park, it is served by the A train at all times.
The 190th Street station is a station on the IND Eighth Avenue Line of the New York City Subway, served by the A train at all times. It is located on Fort Washington Avenue in the Hudson Heights section of Manhattan's Washington Heights neighborhood, near the avenue's intersection with Cabrini Boulevard at Margaret Corbin Circle, about three blocks north of 190th Street.
The 181st Street station is a station on the IND Eighth Avenue Line of the New York City Subway. It is located beneath Fort Washington Avenue in the Hudson Heights section of the Washington Heights neighborhood, between 181st and 184th Streets. The station is served by the A train at all times.
The 191st Street station is a station on the IRT Broadway–Seventh Avenue Line of the New York City Subway. Located at the intersection of St. Nicholas Avenue and 191st Street in the Washington Heights neighborhood of Manhattan, it is served by the 1 train at all times. It is the deepest station in the New York City Subway system at about 173 feet (53 m) below street level. Access to the station's main entrance is only provided by four elevators from the mezzanine situated above the platforms. A 1,000-foot-long (300 m) pedestrian tunnel also extends west from the station to Broadway, connecting it with the Fort George neighborhood.
The 181st Street station is a station on the IRT Broadway–Seventh Avenue Line of the New York City Subway. Located at the intersection of St. Nicholas Avenue and 181st Street in the Washington Heights neighborhood of Manhattan, it is served by the 1 train at all times.
The 168th Street station is an underground New York City Subway station complex shared by the IRT Broadway–Seventh Avenue Line and IND Eighth Avenue Line. It is located at the intersection of 168th Street and Broadway in the Washington Heights neighborhood of Manhattan and served by the 1 and A trains at all times, and the C train at all times except late nights.
The 59th Street–Columbus Circle station is a New York City Subway station complex shared by the IRT Broadway–Seventh Avenue Line and the IND Eighth Avenue Line. It is located at Columbus Circle in Manhattan, where 59th Street, Broadway and Eighth Avenue intersect, and serves Central Park, the Upper West Side, Hell's Kitchen, and Midtown Manhattan. The station is served by the 1, A, and D trains at all times; the C train at all times except late nights; the B train during weekdays until 11:00 p.m.; and the 2 train during late nights.
The Rector Street station is a local station on the BMT Broadway Line of the New York City Subway. Located at the corner of Rector Street and Trinity Place in Financial District, Lower Manhattan, the station is served by the R train at all times except late nights, when the N train takes over service. The W train also serves this station on weekdays.
The Jackson Heights–Roosevelt Avenue/74th Street station is a New York City Subway station complex served by the IRT Flushing Line and the IND Queens Boulevard Line. Located at the triangle of 74th Street, Broadway, and Roosevelt Avenue in Jackson Heights, Queens, it is served by the 7, E, and F trains at all times; the R train at all times except late nights; the M train on weekdays during the day; and the <F> train during rush hours in the reverse peak direction.
The 42nd Street–Bryant Park/Fifth Avenue station is an underground New York City Subway station complex, consisting of stations on the IRT Flushing Line and IND Sixth Avenue Line. Located at 42nd Street between Fifth Avenue and Sixth Avenue in Manhattan, it is served by the 7, D and F trains at all times, the B and M trains on weekdays, and the <7> and <F> trains during rush hours in the peak direction. A free passageway from the IND platforms to the Times Square–42nd Street/Port Authority Bus Terminal station, served by the 1, 2, 3, 7, <7>, A, C, E, N, Q, R, W, and S trains is open during the day from 6 a.m. to 12 a.m. Only the Times Square transfers are announced on NTT trains.
The Lexington Avenue/51st Street station is a New York City Subway station complex on the IRT Lexington Avenue Line and IND Queens Boulevard Line. The station is located on Lexington Avenue and stretches from 51st Street to 53rd Street in Midtown Manhattan. It is served by the 6 and E trains at all times; the M train on weekdays during the day; the <6> train during weekdays in the peak direction; and the 4 train during late nights.
The Brooklyn Bridge–City Hall/Chambers Street station is a New York City Subway station complex in Lower Manhattan. The complex is served by trains of the IRT Lexington Avenue Line and the BMT Nassau Street Line. The station is served by the 4, 6, and J trains at all times; the 5 train at all times except late nights; the <6> train during weekdays in the peak direction; and the Z train during rush hours in the peak direction. It is the southern terminal for all 6 trains.
The 34th Street–Hudson Yards station is a New York City Subway station in Manhattan's West Side on the IRT Flushing Line, and is the western terminus for the 7 local and <7> express services. It has two tracks and one island platform, with two levels of mezzanines: one directly above the platform and the other directly below street level. The station directly serves the Hudson Yards mega-development above it, and is located within the greater Hudson Yards neighborhood. The station contains two entrances along Hudson Boulevard: a primary entrance south of 34th Street, and a secondary entrance south of 35th Street.
The physical accessibility of the Metropolitan Transportation Authority (MTA)'s public transit network, serving the New York metropolitan area, is incomplete. Although all buses are wheelchair-accessible in compliance with the Americans with Disabilities Act of 1990 (ADA), much of the MTA's rail system was built before wheelchair access was a requirement under the ADA. This includes the MTA's rapid transit systems, the New York City Subway and Staten Island Railway, and its commuter rail services, the Long Island Rail Road (LIRR) and Metro-North Railroad. Consequently, most stations were not designed to be accessible to people with disabilities, and many MTA facilities lack accessible announcements, signs, tactile components, and other features.