Netcracker Technology

Last updated

Netcracker Technology
Company type Subsidiary (2008)
Industry
Genre
Founded1993;31 years ago (1993) in Waltham, Massachusetts [1]
Founder
  • Bonnie Ward
  • Michael Feinberg
Headquarters95 Sawyer Road [1] , ,
Area served
Worldwide
Key people
Products OSS/BSS Software for CSPs
Services
Number of employees
8,844 [1]  (2023)
Parent NEC Corporation (2008 – present)
Website www.netcracker.com OOjs UI icon edit-ltr-progressive.svg

Netcracker Technology Corporation, a wholly owned subsidiary of NEC Corporation, provides Information technology (IT) solutions, products and professional services for communications service providers (CSPs) and cable providers. Products and services revolve around business support system (BSS) and operational support systems (OSS) solutions. With headquarters in Waltham, Massachusetts, a suburb of Boston, Netcracker maintains operations and development facilities worldwide.

Contents

History

Founded in 1993, the company provides full-stack OSS/BSS solutions to communications service providers. [1] Netcracker has since expanded into cloud-native, microservices-based solutions, [4] virtualization, automation, generative artificial intelligence (GenAI) [5] and Digital Satellite Service solutions.

On October 21, 2008, NEC Corporation acquired Netcracker for about US$ 300 million making it a wholly owned subsidiary of NEC. [1] [6] [7] According to online publication, ComputerWorld, the acquisition would expand NEC's offerings to several more industries including Internet Service Providers, broadband network companies and large-business service companies. The expansion is due to Netcracker's telecommunication provider customer base. NEC was expecting the acquisition to generate US$ 1.9 billion over the following 5 years through providing services to international carriers. [3]

Acquisitions

Enhanced Security Plan Agreement

On December 11, 2017, the United States Department of Justice announced in a press release a mutual agreement was reached with Netcracker regarding enhanced security protocols in software development. [2] One primary finding that led to the agreement was Netcracker's use of a global technical workforce creating concerns for security of sensitive individual data, sensitive network data, and domestic communications infrastructure. This concern was considered critical in light of "the cyber threat posed by foreign government agencies and cyber criminals". [18] The agreement would enhance security of U.S. telecommunications networks limiting information sent to, stored in, or accessed from overseas locations. Under the non-prosecution and security agreement, [18] Netcracker would designate a Security Director and create/implement a security policy detailing specific procedures to comply with the plan. [19] By September 2024, Netcracker had become a member of the United States Communications Sector Coordinating Council, [20]

Products and Services

As a software engineering company, Netcracker offers network solutions to optimize network communications and operations. [18] Globally, Netcracker provides the following products and services to more than 280 communications service provider and cable provider customers. [21] [22]

Products

Managed Services

Professional Services

Achievements

Patents

A search of patents where Netcracker Technology Corporation is the "assignee" reveals the company holds several patents, including:

Patents Held
Patent #Date AppliedDate GrantedTitleAnticipated Expiration
US20220292555A1April 4, 2022(Pending)Systems and methods for generating and presenting an electronic bill in a bill timeline view(Pending) [23]
US10547497B1December 30, 2016January 28, 2020Methods and systems for providing predictive rating using a bufferJuly 22, 2037 [24]
US10827079B1December 30, 2016November 3, 2020Methods and systems for reducing data traffic flow between a network and an online charging systemJuly 29, 2037 [25]
US11308072B2June 17, 2016April 19, 2022Declarative and unified data transitionNovember 9, 2029 [26]
US10504128B2March 28, 2016December 10, 2019Systems and methods for improved billing and orderingJuly 17, 2031 [27]
US8688410B2March 31, 2011April 1, 2014Cable management and inventory enhancementMay 12, 2032 [28]
US8897174B2September 18, 2009November 25, 2014Network configuration managementJuly 11, 2030 [29]

Industry recognition

Frost & Sullivan

FutureNet World Awards

Gold Stevie Awards The American Business Awards – Product Management & New Product Awards – 2024 [39]

The International Business Awards – New Product Awards – 2024 [40]

Metro Ethernet Forum (MEF) Excellence Award

Telecom Review Excellence Award

Telecoms.com’s Glotel Awards

Telcoms World Middle East Awards

Telemanagement Forum Excellence Award

Vodafone Oman’s Chairman Award

Pipeline Innovation Awards [57]

See also

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Official website OOjs UI icon edit-ltr-progressive.svg