Company type | Subsidiary (2008) |
---|---|
Industry | |
Genre | |
Founded | 1993Waltham, Massachusetts [1] | in
Founder |
|
Headquarters | 95 Sawyer Road [1] , , |
Area served | Worldwide |
Key people | |
Products | OSS/BSS Software for CSPs |
Services |
|
Number of employees | 8,844 [1] (2023) |
Parent | NEC Corporation (2008 – present) |
Website | www |
Netcracker Technology Corporation, a wholly owned subsidiary of NEC Corporation, provides Information technology (IT) solutions, products and professional services for communications service providers (CSPs) and cable providers. Products and services revolve around business support system (BSS) and operational support systems (OSS) solutions. With headquarters in Waltham, Massachusetts, a suburb of Boston, Netcracker maintains operations and development facilities worldwide.
Founded in 1993, the company provides full-stack OSS/BSS solutions to communications service providers. [1] Netcracker has since expanded into cloud-native, microservices-based solutions, [4] virtualization, automation, generative artificial intelligence (GenAI) [5] and Digital Satellite Service solutions.
On October 21, 2008, NEC Corporation acquired Netcracker for about US$ 300 million making it a wholly owned subsidiary of NEC. [1] [6] [7] According to online publication, ComputerWorld, the acquisition would expand NEC's offerings to several more industries including Internet Service Providers, broadband network companies and large-business service companies. The expansion is due to Netcracker's telecommunication provider customer base. NEC was expecting the acquisition to generate US$ 1.9 billion over the following 5 years through providing services to international carriers. [3]
On December 11, 2017, the United States Department of Justice announced in a press release a mutual agreement was reached with Netcracker regarding enhanced security protocols in software development. [2] One primary finding that led to the agreement was Netcracker's use of a global technical workforce creating concerns for security of sensitive individual data, sensitive network data, and domestic communications infrastructure. This concern was considered critical in light of "the cyber threat posed by foreign government agencies and cyber criminals". [18] The agreement would enhance security of U.S. telecommunications networks limiting information sent to, stored in, or accessed from overseas locations. Under the non-prosecution and security agreement, [18] Netcracker would designate a Security Director and create/implement a security policy detailing specific procedures to comply with the plan. [19] By September 2024, Netcracker had become a member of the United States Communications Sector Coordinating Council, [20]
This section needs additional citations for verification .(September 2024) |
As a software engineering company, Netcracker offers network solutions to optimize network communications and operations. [18] Globally, Netcracker provides the following products and services to more than 280 communications service provider and cable provider customers. [21] [22]
A search of patents where Netcracker Technology Corporation is the "assignee" reveals the company holds several patents, including:
Patent # | Date Applied | Date Granted | Title | Anticipated Expiration |
---|---|---|---|---|
US20220292555A1 | April 4, 2022 | (Pending) | Systems and methods for generating and presenting an electronic bill in a bill timeline view | (Pending) [23] |
US10547497B1 | December 30, 2016 | January 28, 2020 | Methods and systems for providing predictive rating using a buffer | July 22, 2037 [24] |
US10827079B1 | December 30, 2016 | November 3, 2020 | Methods and systems for reducing data traffic flow between a network and an online charging system | July 29, 2037 [25] |
US11308072B2 | June 17, 2016 | April 19, 2022 | Declarative and unified data transition | November 9, 2029 [26] |
US10504128B2 | March 28, 2016 | December 10, 2019 | Systems and methods for improved billing and ordering | July 17, 2031 [27] |
US8688410B2 | March 31, 2011 | April 1, 2014 | Cable management and inventory enhancement | May 12, 2032 [28] |
US8897174B2 | September 18, 2009 | November 25, 2014 | Network configuration management | July 11, 2030 [29] |
FutureNet World Awards
Gold Stevie Awards The American Business Awards – Product Management & New Product Awards – 2024 [39]
The International Business Awards – New Product Awards – 2024 [40]
Metro Ethernet Forum (MEF) Excellence Award
Telecom Review Excellence Award
Telecoms.com’s Glotel Awards
Telcoms World Middle East Awards
Telemanagement Forum Excellence Award
Vodafone Oman’s Chairman Award
Pipeline Innovation Awards [57]
Convergys Corporation was a corporation based in Cincinnati, Ohio, that sold customer management and information management products, primarily to large corporations. Customer management products included agent assisted, self-service and care software tailored to the communications, financial services, technology, retail, healthcare and government markets. Information management provided convergent billing and business support system (BSS) products and services including revenue management, product and order management, and customer care management to telecom, utilities, and cable/satellite/broadband service providers. They had approximately 130,000 employees across 33 countries.
Comverse Technology, Inc. was a technology company located in Woodbury, New York in the United States, that developed and marketed telecommunications software. The company focused on providing value-added services to telecommunication service providers, in particular to mobile network operators. Comverse Technology had several wholly or partly owned subsidiaries. The name "Comverse" is a fusion of the words "communication" and "versatility".
Radware Ltd. is an American provider of cybersecurity and application delivery products for physical, cloud and software-defined data centers. Radware's corporate headquarters are located in Mahwah, New Jersey. The company also has offices in Europe, Africa and Asia Pacific regions. The company's global headquarters is in Israel. Radware is a member of the Rad Group of companies and its shares are traded on NASDAQ.
Former LHS Telekommunikation GmbH & Co. KG, is now a fully integrated part of Ericsson. From 28 January 2011, the Ericsson brand is used for all billing and customer care solutions of the company.
Edgio, Inc., evolved from Limelight Networks, a 20-year provider content delivery services to stream digital content over the internet. Following a 2022 acquisition of Edgecast, the company re-branded as Edgio and has grown to offer a full suite of edge-enabled applications that run on the company's globally scaled network. These applications include video workflow and automation, website acceleration, and cyber security. As of January 2023, the company's network has more than 300 points-of-presence and delivers with 250+ terabits per second of egress capacity across the globe.
Orga Systems was a software vendor for convergent charging and billing solutions with an international customer base in telecommunications, utilities, and automotive markets.
Overture Networks was a company that designed, manufactured, and marketed networking and telecommunications equipment. It was "a leading developer of converged packet access platforms for Carrier Ethernet services." Overture was headquartered in Research Triangle Park (RTP), North Carolina and also maintained offices in Westford, MA and Bangalore, India.
Interactive Intelligence was a telecommunications software and cloud computing development company that provided unified business communications solutions for call centers, Voice over IP companies, and business process automation.
Objective Systems Integrators (OSI) is a multinational computer technology corporation that develops, manufactures, licenses, and supports software products which automate the monitoring, control, delivery, and management of services for multinational corporation service providers including:
Macquarie Technology Group Limited is an Australian cloud, data centre, government cyber security and telecom company, with offices in Sydney, Melbourne, Canberra, Brisbane and Perth. It owns and operates five data centers in Sydney and Canberra.
Lumen Technologies, Inc. is an American telecommunications company headquartered in Monroe, Louisiana, which offers communications, network services, security, cloud solutions, voice and managed services through its fiber optic and copper networks, as well as its data centers and cloud computing services. Its has been on the S&P 600 index since being removed from the S&P 500 in March 2023.
Comviva is a telecommunications company headquartered in Gurgaon, Haryana, with additional offices in Bangalore and Mumbai. It also has offices in Johannesburg, Kenya, Abidjan, Nigeria, Dubai, Sri Lanka, Bangladesh, Australia, Netherlands, the United Kingdom, Brazil, Colombia, Argentina, and the United States.
nexign is a billing company in Russia that provided the first Russian billing system for mobile operators. The company was established in 1992 as Peter-Service.
ADVA Optical Networking SE was a European telecommunications vendor that provides network equipment for data, storage, voice and video services. It was founded in 1994 by Brian Protiva. On August 30, 2021, it was announced that ADVA and Adtran Holdings would be merging, continuing business under the name Adtran.
Operations support systems (OSS), operational support systems in British usage, or Operation System (OpS) in NTT are computer systems used by telecommunications service providers to manage their networks. They support management functions such as network inventory, service provisioning, network configuration and fault management.
Asigra Inc. is a company that produces a cloud backup and recovery software platform known as Asigra Cloud Backup. The company is privately held and is headquartered in Toronto, Canada.
CSG is a multinational corporation headquartered in Englewood, Colorado. It provides business support systems (BSS) software and services, primarily to the telecommunications industry.
Cerillion is a provider of billing, charging and customer management systems, based in the UK. The company was founded in 1999, focusing on a range of industries including telecommunications, finance, utilities and transportation.
Xura, Inc. previously known as Comverse, Inc., was a technology company headquartered in Wakefield, Massachusetts, United States, in existence from 2013 to 2017, that offered a portfolio of digital services which enabled global communications across a variety of mobile devices and platforms. Xura marketed and sold to communications service providers (CSPs) and to enterprises.
Toku is a cloud communications company based in Singapore.
Netcracker Digital OSS utilizes a microservices-based, cloud-native architecture
With its remarkable ability to create new content and engage in powerful human-like interactions, generative AI (GenAI) has the potential to dramatically enhance business and operational efficiency and usher in a new era of customer satisfaction across the telecom industry. Netcracker has proved this by producing the best AI use case for network monetization
The move sees NetCracker picking up Subex's NetProvision, NetOptimizer, Vector products and associated business... Financial terms of the agreement were not disclosed.
Around the world in 2024, over 287 companies have started using Netcracker as Unified Communications tool
...a forward-looking software company, offering mission-critical solutions to service providers around the globe
With its strong overall performance, Netcracker Technology earns Frost & Sullivan's 2021 Asia-Pacific Company of the Year Award.
The Automation Solution Award was won by Netcracker Technology for its cloud-native Network Domain Orchestration (NDO).
Their full suite of pre-integrated solutions, precise delivery and extensive expertise will enable them to sustain rapid growth, achieve improved customer experience and deliver new innovative products in the 5G era
Progressing Monetization and Mobile Money
The awards, for Virtualization & Cloud leadership and 5G Innovator of the Year, validate Netcracker's many projects in the Middle East region...