Platform capitalism is an economic and business model in which digital platforms play a central role in facilitating interactions, transactions, and services between different user groups, typically consumers and producers. This model of capitalism has emerged and expanded with the rise of the Internet and digital technologies, transforming various sectors of the economy from retail and transportation to media and labor markets. [1] [2] Four main facets of platform capitalism are: crowdsourcing, sharing economy, gig economy and platform economy. [3] [4] Key characteristics of platform capitalism include:
Examples of platform capitalism include: e-commerce platforms (Amazon, Alibaba, eBay), social media platforms (Facebook, Twitter, Instagram, X), ride-hailing platforms (Uber, Lyft), short-term rental platforms (Airbnb), online travel booking platforms (Expedia, Booking.com, Kayak), video-sharing platforms (YouTube, TikTok), search engine platforms (Google Search, Microsoft Bing), web mapping platforms (Google Maps, Apple Maps, Petal Maps), app marketplaces platforms (Google Play, App Store) streaming platforms (Netflix, Disney+, Apple TV+, Amazon Prime Video), music streaming platforms (Spotify, Apple Music, Deezer), fintech platforms (PayPal), food delivery platforms (Just Eat, DoorDash, Deliveroo), crowdfunding platforms (GoFundMe, Patreon), freelancing platforms (Upwork, Fiverr), online learning platforms (Coursera, Udemy, Khan Academy, edX), voice and video calling platforms (Skype, Zoom), e-book hosting platforms (Kindle, Apple Books), career and job search platforms (Indeed, Monster.com, Glassdoor), manual work platforms (Helpling, Taskrabbit, MyHammer), video games marketplace platforms (Steam, Epic Games Store), dating platforms (Tinder, Bumble, OkCupid), pornographic platforms (Pornhub, XVideos, xHamster), subscription-based content platforms (OnlyFans), telemedicine platforms (WebMD, Teladoc Health), and generative artificial intelligence platforms (GPT-4o, Claude 3.5, Gemini, Llama, Copilot, Grok).
In this business model both hardware and software are used as a foundation (platform) for other actors to conduct their own business. [5] [6]
Platform capitalism has been both praised for its innovation, user empowerment and market efficiency [7] and criticized for its potential for exploitation, market concentration, algorithmic bias and privacy concerns [8] [9] by various authors. The trends identified in platform capitalism have similarities with those described under the heading of surveillance capitalism. [10] Technology companies build platforms that entire industries rely on, and those industries can easily collapse due to the decisions of those technology companies. [11]
The possible effect of platform capitalism on open science has been discussed. [12]
Platform capitalism has been contrasted with platform cooperativism. Companies that try to focus on fairness and sharing, instead of just profit motive, are described as cooperatives, whereas more traditional and common companies that focus solely on profit, like Airbnb and Uber, are platform capitalists (or cooperativist platforms vs capitalist platforms). In turn, projects like Wikipedia, which rely on unpaid labor of volunteers, can be classified as commons-based peer-production initiatives. [13] : 31, 36
Personalized marketing, also known as one-to-one marketing or individual marketing, is a marketing strategy by which companies leverage data analysis and digital technology to deliver individualized messages and product offerings to current or prospective customers. Advancements in data collection methods, analytics, digital electronics, and digital economics, have enabled marketers to deploy more effective real-time and prolonged customer experience personalization tactics.
Eco-capitalism, also known as environmental capitalism or (sometimes) green capitalism, is the view that capital exists in nature as "natural capital" on which all wealth depends. Therefore, governments should use market-based policy-instruments to resolve environmental problems.
Post-capitalism is in part a hypothetical state in which the economic systems of the world can no longer be described as forms of capitalism. Various individuals and political ideologies have speculated on what would define such a world. According to classical Marxist and social evolutionary theories, post-capitalist societies may come about as a result of spontaneous evolution as capitalism becomes obsolete. Others propose models to intentionally replace capitalism, most notably socialism, communism, anarchism, nationalism and degrowth.
An online marketplace is a type of e-commerce website where product or service information is provided by multiple third parties. Online marketplaces are the primary type of multichannel ecommerce and can be a way to streamline the production process.
The digital economy is a portmanteau of digital computing and economy, and is an umbrella term that describes how traditional brick-and-mortar economic activities are being transformed by the Internet and World Wide Web technologies.
Streaming data is data that is continuously generated by different sources. Such data should be processed incrementally using stream processing techniques without having access to all of the data. In addition, it should be considered that concept drift may happen in the data which means that the properties of the stream may change over time.
The sharing economy is a socio-economic system whereby consumers share in the creation, production, distribution, trade and consumption of goods, and services. These systems take a variety of forms, often leveraging information technology and the Internet, particularly digital platforms, to facilitate the distribution, sharing and reuse of excess capacity in goods and services.
The economics of digitization is the field of economics that studies how digitization, digitalisation and digital transformation affects markets and how digital data can be used to study economics. Digitization is the process by which technology lowers the costs of storing, sharing, and analyzing data. This has changed how consumers behave, how industrial activity is organized, and how governments operate. The economics of digitization exists as a distinct field of economics for two reasons. First, new economic models are needed because many traditional assumptions about information no longer hold in a digitized world. Second, the new types of data generated by digitization require new methods for their analysis.
Fintech, a portmanteau of "financial technology", refers to the application of innovative technologies to products and services in the financial industry. This broad term encompasses a wide array of technological advancements in financial services, including mobile banking, online lending platforms, digital payment systems, robo-advisors, and blockchain-based applications such as cryptocurrencies. Fintech companies include both startups and established technology and financial firms that aim to improve, complement, or replace traditional financial services.
Digital labor or digital labour represents an emergent form of labor characterized by the production of value through interaction with information and communication technologies such as digital platforms or artificial intelligence. Examples of digital labor include on-demand platforms, micro-working, and user-generated data for digital platforms such as social media. Digital labor describes work that encompasses a variety of online tasks. If a country has the structure to maintain a digital economy, digital labor can generate income for individuals without the limitations of physical barriers.
A platform cooperative, or platform co-op, is a cooperatively owned, democratically governed business that establishes a two-sided market via a computing platform, website, mobile app or a protocol to facilitate the sale of goods and services. Platform cooperatives are an alternative to venture capital-funded platforms insofar as they are owned and governed by those who depend on them most—workers, users, and other relevant stakeholders.
Surveillance capitalism is a concept in political economics which denotes the widespread collection and commodification of personal data by corporations. This phenomenon is distinct from government surveillance, although the two can be mutually reinforcing. The concept of surveillance capitalism, as described by Shoshana Zuboff, is driven by a profit-making incentive, and arose as advertising companies, led by Google's AdWords, saw the possibilities of using personal data to target consumers more precisely.
The platform economy encompasses economic and social activities facilitated by digital platforms. These platforms — such as Amazon, Airbnb, Uber, Microsoft and Google — serve as intermediaries between various groups of users, enabling interactions, transactions, collaboration, and innovation. The platform economy has experienced rapid growth, disrupting traditional business models and contributing significantly to the global economy.
A data management platform (DMP) is a software platform used for collecting and managing data. DMPs allow businesses to identify audience segments, which can be used to target specific users and contexts in online advertising campaigns. They may use big data and artificial intelligence algorithms to process and analyze large data sets about users from various sources. Advantages of using DMPs include data organization, increased insight on audiences and markets, and more effective advertisement budgeting. On the other hand, DMPs often have to deal with privacy concerns due to the integration of third-party software with private data. This technology is continuously being developed by global entities such as Nielsen and Oracle.
A data economy is a global digital ecosystem in which data is gathered, organized, and exchanged by a network of companies, individuals, and institutions to create economic value. The raw data is collected by a variety of factors, including search engines, social media websites, online vendors, brick and mortar vendors, payment gateways, software as a service (SaaS) purveyors, and an increasing number of firms deploying connected devices on the Internet of Things (IoT). Once collected, this data is typically passed on to individuals or firms, often for a fee. In the United States, the Consumer Financial Protection Bureau and other agencies have developed early models to regulate the data economy.
The Age of Surveillance Capitalism: The Fight for a Human Future at the New Frontier of Power is a 2018 non-fiction book by Shoshana Zuboff which looks at the development of digital companies like Google and Amazon, and suggests that their business models represent a new form of capitalist accumulation that she calls "surveillance capitalism".
The Digital Markets Act (DMA) is an EU regulation that aims to make the digital economy fairer and more contestable. The regulation entered into force on 1 November 2022 and became applicable, for the most part, on 2 May 2023.
A digital platform is a software-based online infrastructure that facilitates user interactions and transactions.
Pearpop is an American social media collaboration platform headquartered in Los Angeles. The company was co-founded by former creator Cole Mason and talent manager Guy Oseary in October 2020. The platform enables brands to discover and activate social media creators for social media campaigns, instantly and at scale. A recognized market leader, Pearpop was named to Fast Company's Most Innovative Companies List and named "Influencer Marketing Platform of the Year" by Digiday in 2022.
Hopper, Inc. is a travel booking app and online travel marketplace that sells flights, hotels, rental cars, and short-term rentals. The company is headquartered in Montreal, Canada and Boston, Massachusetts.