Zoom (software)

Last updated

Zoom
Original author(s) Eric Yuan
Developer(s) Zoom Video Communications
Initial releaseOctober 12, 2011;12 years ago (2011-10-12)
Stable release
5.17.11 / March 8, 2024;4 days ago (2024-03-08)
Operating system
[1]
Platform Windows, macOS, Linux, Android, iOS, ChromeOS
Available in15 languages [2]
Type Videoconferencing, VoIP, and Instant messaging
License Freemium
Website Official website OOjs UI icon edit-ltr-progressive.svg

Zoom (stylized as zoom), also called Zoom Meetings, is a proprietary videotelephony software program developed by Zoom Video Communications. The free plan allows up to 100 concurrent participants, with a 40-minute time restriction. Users have the option to upgrade by subscribing to a paid plan, the highest of which supports up to 1,000 concurrent participants for meetings lasting up to 30 hours. [3]

Contents

History

2014 logo Zoom Communications Logo.svg
2014 logo

A beta version of Zoom that could host conferences with only up to 15 video participants was launched on August 21, 2012. [4] On January 25, 2013, version 1.0 of the program was released with an increase in the number of participants per conference to 25. [5] By the end of its first month, Zoom had 400,000 users. By 2013, Zoom had more than one million users. [6] After the start of the COVID-19 pandemic, by February 2020, Zoom had gained 2.22 million users in 2020 – more users than it amassed in the entirety of 2019. [7] [8] In March 2020, the Zoom app was downloaded 2.13 million times. [9] [10]

During the COVID-19 pandemic, there was a major increase in the use of Zoom for remote work, distance education, [11] and online social relations. [12] Zoom was one of the most downloaded mobile apps worldwide in 2020 with over 500 million downloads. [13]

As of April 2020, Zoom had more than 300 million daily meeting participants (calculated as the number of times someone joins a meeting, which can happen multiple times per day). [14] [15]

Features

Zoom One has six tiers: Basic, Pro, Business, Business Plus, Enterprise, and Enterprise Plus. [16] [17] Zoom is compatible with Windows, macOS, iOS, Android, ChromeOS, and Linux. It is noted for its simple interface and usability, regardless of technological expertise. [18] [19] Features include one-on-one meetings, group video conferences, screen sharing, plugins, browser extensions, and the ability to record meetings and have them automatically transcribed. [20] On some computers and operating systems, users are able to select a virtual background, which can be downloaded from different sites, to use as a backdrop behind themselves. [21]

Use of the platform is free for video conferences of up to 100 participants at once, with a 40-minute time limit. There is a 10-minute timeout period between free 40-minute meetings. For longer or larger conferences with more features, paid subscriptions are available. Features geared towards business conferences, such as Zoom Rooms, are also available. [18] [21] [22] Up to 49 people can be seen on a desktop or laptop screen at once, [23] up to 4 people per screen in iPhone and Android mobile phones and tablet computers, and up to 16 people per screen on iPad.

Zoom security features include password-protected meetings, user authentication, waiting rooms, locked meetings, disabling participant screen sharing, randomly generated IDs, and the ability for the host to remove disruptive attendees. [24] As of June 2020, Zoom began offering end-to-end encryption to business and enterprise users, with AES 256 GCM encryption enabled for all users. [25] In October 2020, Zoom added end-to-end encryption for free and paid users. It is available on all platforms, except for the official Zoom web client. [26] [27]

Zoom also offers a transcription service using Otter.ai software that allows businesses to store transcriptions of the Zoom meetings online and search them, including separating and labeling different speakers. [28]

In July 2020, Zoom Rooms and Zoom Phone became available as hardware as a service products. [29] As of July 2022, Zoom Phone is available for domestic telephone service in 47 countries, and the company has sold 3 million seats for the service. [30] Zoom for Home, a category of products designed for home use, became available in August 2020. [31] Zoom Phone Provider Exchange, which gives customers options for voice services, reaches more than 70 countries. [30] In July 2022, an option was added on Zoom Phone to turn on end-to-end encryption during one-on-one calls between users on the same company account. [32]

In September 2020, Zoom added new accessibility features to make the app easier to use for those who are deaf, hard of hearing, or visually impaired. New features include the ability to move around video windows in gallery view, pin video windows to be spotlighted; improved keyboard shortcuts; new tools to adjust the size of closed captioning text; and sign language interpreters' windows can now sit directly next to the speaker. [33]

In October 2020 at Zoomtopia, Zoom's annual user conference, the company unveiled OnZoom, a virtual event marketplace with an integrated payment system where users can host and promote free or paid live events. [34] [35] With OnZoom, users will be able to schedule and host one-time events or event series for up to 1,000 attendees and sell tickets online. [36] The company also announced Zoom Apps, a feature integrating third-party apps so they can be used within the Zoom interface during meetings. The first such apps were expected to be available around the end of 2020, from companies including Slack, Salesforce, Dropbox, [34] [36] and Qatalog. In October 2020, Zoom gave its users better security with an upgrade to end-to-end encryption for its online meetings network. [37]

Also in October 2020, Zoom signed a carrier agreement with Global BT Business [38] to offer a fully managed Zoom Meetings service featuring a choice of connectivity and integration with its global voice network. [39]

In February 2021, Zoom added a "virtual receptionist" feature in the Kiosk Mode for Zoom Rooms. Created for in-person visitors to a business to interact in the lobby without physical contact. [40]

On March 22, 2021, Zoom announced that it would start selling its videoconferencing technology as a white-label product, so other companies can embed it in their own products, with the calls running over Zoom but not carrying the company's brand name. [41]

In July 2021, Zoom released Zoom Apps which integrated a marketplace of third-party applications such as Dropbox Spaces, Asana, and SurveyMonkey. [42]

In August 2021, Zoom launched Focus Mode, designed for use in educational settings. [43] [44] When active, the mode will hide participants' screens from each other (though they can see each other's names) while the host retains the ability to see everyone's camera stream or screen share. [45] The feature is available across all Zoom accounts, including free ones. [46] [47]

In September 2021 at Zoomtopia, the company announced that end-to-end encryption would now be available as an upgrade for Zoom Phone users. The company also announced Bring Your Own Key (BYOK) (for users to manage their own encryption keys that Zoom cannot access or see), Verified Identity (a multi-factor authentication feature working through Okta that allows users to confirm the identity of meeting participants), and Video Engagement Center (for businesses to digitally interact with customers). [48] [49] Other updates include revamped virtual whiteboard features, including touchscreen whiteboards that can be digitized for remote participants, and improved collaboration between Zoom Meetings and Zoom Chat. [50]

In October 2021, the option to automatically generate closed captions in English for Zoom meetings was expanded to all accounts, including free ones. The feature had previously only been available for Premium users. [51]

In April 2022, Zoom added features including gesture recognition, a virtual whiteboard, and Zoom IQ for sales. [52] [53] In February 2022, the company launched Zoom Contact Center, a cloud contact center optimized for video calls and integrated directly into Zoom. [54]

In June 2022, Zoom One, which brings together chat, phone, whiteboard, and video conferencing capabilities into a single offering, was launched. [17] [55] Also in June 2022, Zoom opened its Zoom Apps developer program to all developers, via Zoom Apps SDK. [17] With the release of Zoom One, the company offers video conferencing translation and captioning for 11 languages: English, simplified Chinese, Dutch, French, German, Italian, Japanese, Korean, Russian, Spanish, and Ukrainian. This feature is available with the Business Plus and Enterprise Plus plans. [55]

Usage

In July 2020, using Zoom, the International Association of Constitutional Law and Alma Mater Europaea organized the first round-the-clock and round-the-globe event that traveled through time zones. Zoom Alma Mater Europaea.jpg
In July 2020, using Zoom, the International Association of Constitutional Law and Alma Mater Europaea organized the first round-the-clock and round-the-globe event that traveled through time zones.

Zoom is used by a variety of individuals and private and public organizations, including banks, schools, [56] universities, healthcare providers, and government agencies, [57] [58] [59] [60] and for ceremonies such as birthday parties, [61] funeral services, [62] and bar and bat mitzvah services. [63] [64] In 2020, Zoom formed a partnership with Formula One to create a virtual club where fans can go behind the scenes and take part in virtual activities through Zoom, beginning with the Hungarian Grand Prix. [65] [66] An article published in July 2020 in the San Francisco Chronicle noted a new real estate trend in San Francisco and Oakland where some listings include "Zoom rooms" with backdrops for Zoom calls. [67]

Richard Nelson's play What Do We Need to Talk About? takes place on Zoom, with its main characters congregating online during the COVID-19 pandemic using the platform. Written and directed by Nelson, it was commissioned by The Public Theater and premiered on YouTube on April 29, 2020, as a benefit performance. The New Yorker called it "the first great original play of quarantine". [68] Oprah's Your Life in Focus: A Vision Forward was a live virtual experience hosted by Oprah Winfrey on Zoom from May 16 through June 6, 2020. [69] In Source Material's 2020 play, In These Uncertain Times, directed by Samantha Shay, characters communicate on Zoom. [70] The British found-footage horror film Host , directed by Rob Savage, features a group of young people attempting to contact spirits through a remote séance on Zoom, and premiered on Shudder in July 2020. [71] [72] A live reading of Kristoffer Diaz's 2009 play The Elaborate Entrance of Chad Deity over Zoom streamed on Play-PerView from August 15t to August 20, 2020. [73] [74] In the 2021 film Locked Down , directed by Doug Liman and starring Anne Hathaway and Chiwetel Ejiofor, characters communicate through Zoom conferences. [75]

From July 3 to 4, 2020, the International Association of Constitutional Law and Alma Mater Europaea used Zoom Webinar to conduct the first "round-the-clock and round-the-globe" event, featuring 52 speakers from 28 countries and several time zones. [76] [77] Soon after, a format of conferences that "virtually travel the globe with the sun from East to West", [78] became common, some of them running for several days. [79] [80] [81] [82]

On September 17, 2020, a live table read of the script for the 1982 film Fast Times at Ridgemont High was hosted by Dane Cook, with performers including Brad Pitt, Jennifer Aniston, Julia Roberts, original cast member Sean Penn, Matthew McConaughey, Shia LaBeouf, Morgan Freeman (who served as the narrator), Jimmy Kimmel, Ray Liotta, and John Legend, to raise money for the charity CORE. [83] [84] The broadcast of the 72nd Primetime Emmy Awards on September 20, 2020, hosted by Jimmy Kimmel, featured nominees participating through Zoom. [85] On an alternate music video for the 2020 single "Ice Cream" by Blackpink featuring Selena Gomez, the artists appeared via Zoom from their homes. [86] The series Zoom Where It Happens, airing on Zoom as a partnership between Zoom and Black female artists, launched in September 2020 with a virtual table read of an episode of The Golden Girls , reimagined with an all-Black cast. The second episode featured an all-Black cast in a table read of an episode of Friends , hosted by Gabrielle Union and featuring Sterling K. Brown and Uzo Aduba. [87] [88] Familiarity with Zoom meetings in nation-state diplomatic and bureaucratic circles, partially due to the global COVID-19 pandemic, substantially contributed to the efficacy of the Western response to the 2022 Russian invasion of Ukraine [89]

Reception

Zoom has been criticized for "security lapses and poor design choices" that have resulted in heightened scrutiny of its software. [90] [91] Many of Zoom's issues "surround deliberate features designed to reduce friction in meetings", which Citizen Lab found to "also, by design, reduce privacy or security". [92] [93] In March 2020, New York State Attorney General Letitia James launched an inquiry into Zoom's privacy and security practices. [94] The inquiry was closed on May 7, 2020, with Zoom not admitting wrongdoing, but agreeing to take added security measures. [95] In April 2020, CEO Yuan apologized for the security issues, stating that some of the issues were a result of Zoom's having been designed for "large institutions with full IT support". [96] He noted that in December 2019, Zoom had a maximum of 10 million daily meeting participants, and in March 2020 the software had more than 200 million daily meeting participants, bringing the company increased challenges. [97] Zoom agreed to focus on data privacy and issue a transparency report. [98] [99] [100] [101] In April 2020, the company released Zoom version 5.0, which addressed a number of the security and privacy concerns. It includes passwords by default, improved encryption, and a new security icon for meetings. [102] In September 2020, Zoom added support for two-factor authentication to its desktop and mobile apps; the security feature was previously Web-only. [103]

As of April 2020, businesses, schools, and government entities who have restricted or prohibited the use of Zoom on their networks include Google, [104] Siemens, [105] the Australian Defence Force, the German Ministry of Foreign Affairs, the Indian Ministry of Home Affairs, SpaceX, and the New York City Department of Education. [106] [107] In May 2020, the New York City Department of Education lifted their ban on Zoom after the company addressed security and privacy concerns. [108]

By September 2020, Zoom had 370,200 institutional customers with more than 10 employees, up about 458 percent from the same quarter to the year before. The company's revenue rose 355 percent to $663.5 million, topping analysts' average estimate of $500.5 million. They were able to raise their annual revenue forecast by more than 30 percent after many of their free users converted to paid subscriptions. [109]

During the pandemic, Zoom's profit increased by 4,000%, and the company did not pay any income tax, according to a report by the Institute on Taxation and Economic Policy. [110]

Privacy

Zoom has been criticized for its privacy and corporate data sharing policies, as well as for enabling video hosts to potentially violate the privacy of those participating in their calls. [111] [112] [113]

In March 2020, a Motherboard article found that the company's iOS app was sending device analytics data to Facebook on startup, regardless of whether a Facebook account was being used with the service, and without disclosing it to the user. [114] Zoom responded that it had been made aware of the issue and patched the app to remove the SDK after learning that it was collecting unnecessary device data. The company stated that the SDK was only collecting information on the user's device specifications (such as model names and operating system versions) in order to optimize its service and that it was not collecting personal information. [21] [115] [116] In the same month, Zoom was sued by a user in U.S. Federal Court for illegally and secretly disclosing personal data to third parties, including Facebook. [117] Zoom responded that it "has never sold user data in the past and has no intention of selling users' data going forward". [118]

In April 2020, a Zoom information gathering feature was found that automatically sent user names and email addresses to LinkedIn, allowing some participants to surreptitiously access LinkedIn profile data about other users without their express consent. [119] Soon after, the companies disabled their integration. [120] In May 2020, the Federal Trade Commission announced that it was looking into Zoom's privacy practices. [121] The FTC alleged in a complaint [122] that since at least 2016, "Zoom maintained the cryptographic keys that could allow Zoom to access the content of its customers' meetings, did not provide advertised end-to-end encryption, falsely claimed HIPAA compliance, installed the ZoomOpener webserver without adequate consent, did not uninstall the web server after uninstalling the Zoom App, and secured its Zoom Meetings with a lower level of encryption than promised." [123] On November 9, 2020, a settlement was reached, requiring the company to stop misrepresenting security features, create an information security program, obtain biannual assessments by a third party, and implement additional security measures. [124]

Security

Vulnerabilities

In November 2018, a security vulnerability was discovered that allowed a remote unauthenticated attacker to spoof UDP messages that allowed the attacker to remove attendees from meetings, spoof messages from users, or hijack shared screens. [125] [126] The company released fixes shortly after the vulnerability was discovered. [127] In July 2019, security researcher Jonathan Leitschuh disclosed a zero-day vulnerability allowing any website to force a macOS user to join a Zoom call, with their video camera activated, without the user's permission. [128] Attempts to uninstall the Zoom client on macOS would prompt the software to re-install automatically in the background using a hidden web server that was set up on the machine during the first installation so that it remains active even after attempting to remove the client. After receiving public criticism, Zoom removed the vulnerability and the hidden webserver to allow complete uninstallation. [129] In April 2020, security researchers found vulnerabilities where Windows users' credentials could be exposed. [130] [131] Another vulnerability allowing unprompted access to cameras and microphones was made public. [132] [133] Zoom issued a fix in April 2020. [134]

Motherboard reported that there were two Zoom zero-days for macOS and Windows respectively, selling for $500,000, on April 15, 2020. [135] Security bug brokers were selling access to Zoom security flaws that could allow remote access into users' computers. [19] Hackers also put up over 500,000 Zoom user names and passwords for sale on the dark web. [19] In response to the multitude of security and privacy issues found, Zoom began a comprehensive security plan, which included consulting with Luta Security, Trail of Bits, former Facebook CSO Alex Stamos, former Google global lead of privacy technology Lea Kissner, BishopFox, the NCC Group, and Johns Hopkins University cryptographer Matthew D. Green. [136]

On April 20, 2020, the New York Times reported that Dropbox engineers had traced Zoom's security vulnerabilities back over two years, pushing Zoom to address such issues more quickly, and paying top hackers to find problems with Zoom's software. In the same article, the New York Times noted that security researchers have praised Zoom for improving its response times, and for quickly patching recent bugs and removing features that could have privacy risks. [19] [21] In a blog post on April 1, 2020, CEO Yuan announced a 90-day freeze on releasing new features, to focus on fixing privacy and security issues within the platform. [137] On July 1, 2020, at the end of the freeze, the company stated it had released 100 new safety features over the 90-day period. Those efforts include end-to-end encryption for all users, turning on meeting passwords by default, giving users the ability to choose which data centers calls are routed from, consulting with security experts, forming a CISO council, an improved bug bounty program, and working with third parties to help test security. Yuan also stated that Zoom would be sharing a transparency report later in 2020. [138] [139]

On November 16, 2020, Zoom announced a new security feature to combat disruptions during a session. The new feature was said to be a default for all free and paid users and made available on the Zoom clients for Mac, PC, and Linux, as well as Zoom mobile apps. [140]

On August 12, 2022, Wired magazine reported on three separate security vulnerabilities discovered by security researcher Patrick Wardle affecting the Zoom Mac OS desktop app. The vulnerabilities allowed an attacker who already had access to the Mac device to perform a privilege escalation attack by installing malicious code using the app's auto-update feature, thereby giving them full control over the victim's device. [141]

Zoombombing

"Zoombombing" is a phenomenon where uninvited participants join a meeting to cause disruption. [142] [143] [144] In July 2019, security researcher Sam Jadali uncovered the DataSpii leak. [145] [146] This catastrophic leak was facilitated by a marketing intelligence company known as Nacho Analytics (NA), which provided its members access to the URLs of real-time Zoom meetings of firms such as Oracle, Dell, Walmart, Uber, UCLA and Capital One. [147] [148] NA's dissemination of meeting URLs enabled its members to Zoombomb these meetings. In April 2020, Zoom increased its default security settings to mitigate Zoombombing. [18] The company also created a new "report a user to Zoom" button, intended to catch those behind Zoombombing attacks. [149]

Encryption practices

Zoom encrypts its public data streams, using TLS 1.2 with AES-256 (Advanced Encryption Standard) to protect signaling, and AES-128 to protect streaming media. [150] Security researchers and reporters have criticized the company for its lack of transparency and poor encryption practices. Zoom initially claimed to use "end-to-end encryption" in its marketing materials, [151] but later clarified it meant "from Zoom end point to Zoom end point" (meaning effectively between Zoom servers and Zoom clients), which The Intercept described as misleading and "dishonest". [152] Alex Stamos, a Zoom advisor who was formerly security chief at Facebook, noted that a lack of end-to-end encryption is common in such products, as it is also true of Google Hangouts, Microsoft Teams, and Cisco Webex. [153] On May 7, 2020, Zoom announced that it had acquired Keybase, a company specializing in end-to-end encryption, as part of an effort to strengthen its security practices moving forward. [154] [155] Later that month, Zoom published a document for peer review, detailing its plans to ultimately bring end-to-end encryption to the software. [156]

In April 2020, Citizen Lab researchers discovered that a single, server-generated AES-128 key is being shared between all participants in ECB mode, which is deprecated due to its pattern-preserving characteristics of the ciphertext. [157] During test calls between participants in Canada and United States, the key was provisioned from servers located in mainland China where they are subject to the China Internet Security Law. [92]

On June 3, 2020, Zoom announced that users on their free tier will not have access to end-to-end encryption so that they could cooperate with the FBI and law enforcement. [158] Later, they said that they do not "proactively monitor meeting content". [159] On June 17, 2020, the company reversed course and announced that free users would have access to end-to-end encryption after all. [160]

On September 7, 2020, cryptography researcher Nadim Kobeissi accused Zoom's security team of failing to credit his open-source protocol analysis research software, Verifpal, with being instrumental during the design phase of Zoom's new encryption protocol, as described in their whitepaper published in June 2020. [161] Kobeissi published a week's worth of conversations with Zoom's security leadership in support of his claim, including Max Krohn, which included eight Verifpal models that Zoom's team asked for feedback on, promises of a citation to credit Kobeissi for his contributions and an admission that the Verifpal citation was pulled from the whitepaper at the last moment for unspecified reasons. Kobeissi also linked to a tweet by Zoom security consultant Lea Kissner which he described as a public character assassination attempt issued in response to his repeated requests to have his work cited in the research paper published by Zoom. [162]

Data routing

Zoom admitted that some calls in early April 2020 and prior were mistakenly routed through servers in mainland China, prompting some governments and businesses to cease their usage of Zoom. [163] The company later announced that data of free users outside of China would "never be routed through China" and that paid subscribers will be able to customize which data center regions they want to use. The company has data centers in Europe, Asia, North America, and Latin America. [164] [165]

Regulatory issues

In August 2021, the Data Protection regulatory body in Hamburg, Germany, ruled that Zoom was operating in the European Union in breach of the General Data Protection Regulation (GDPR). This is due to the fact that, as per the Schrems II ruling, data that is being transferred out of the EU must be given the same protections that provided by the GDPR. The data gathered by Zoom was being sent to the United States. [166]

See also

Related Research Articles

End-to-end encryption (E2EE) is a private communication system in which only communicating users can participate. As such, no one, including the communication system provider, telecom providers, Internet providers or malicious actors, can access the cryptographic keys needed to converse.

<span class="mw-page-title-main">UC Browser</span> Chinese web browser developed by UCWeb Inc

UC Browser is a web browser developed by mobile internet company UCWeb, a subsidiary of the Alibaba Group. It was the most popular mobile browser in India, Indonesia, and Mali, as well as the second most popular one in China as of 2017. Its world-wide browser share as of May 2022 is 0.86% overall according to StatCounter.

<span class="mw-page-title-main">WhatsApp</span> Messaging and VoIP service owned by Meta Platforms

WhatsApp is an instant messaging (IM) and voice-over-IP (VoIP) service owned by technology conglomerate Meta. It allows users to send text, voice messages and video messages, make voice and video calls, and share images, documents, user locations, and other content. WhatsApp's client application runs on mobile devices, and can be accessed from computers. The service requires a cellular mobile telephone number to sign up. In January 2018, WhatsApp released a standalone business app called WhatsApp Business which can communicate with the standard WhatsApp client.

Google Drive is a file storage and synchronization service developed by Google. Launched on April 24, 2012, Google Drive allows users to store files in the cloud, synchronize files across devices, and share files. In addition to a web interface, Google Drive offers apps with offline capabilities for Windows and macOS computers, and Android and iOS smartphones and tablets. Google Drive encompasses Google Docs, Google Sheets, and Google Slides, which are a part of the Google Docs Editors office suite that permits collaborative editing of documents, spreadsheets, presentations, drawings, forms, and more. Files created and edited through the Google Docs suite are saved in Google Drive.

<span class="mw-page-title-main">Messenger (software)</span> American instant messaging app

Messenger, also known as Facebook Messenger, is an American proprietary instant messaging app and platform developed by Meta Platforms. Originally developed as Facebook Chat in 2008, the company revamped its messaging service in 2010, released standalone iOS and Android apps in 2011, and released standalone Facebook Portal hardware for Messenger calling in 2018. In April 2015, Facebook launched a dedicated website interface, Messenger.com, and separated the messaging functionality from the main Facebook app, allowing users to use the web interface or download one of the standalone apps. In April 2020, Facebook released a Messenger desktop app for Windows and macOS.

Snapchat is an American multimedia instant messaging app and service developed by Snap Inc., originally Snapchat Inc. One of the principal features of Snapchat is that pictures and messages are usually only available for a short time before they become inaccessible to their recipients. The app has evolved from originally focusing on person-to-person photo sharing to presently featuring users' "Stories" of 24 hours of chronological content, along with "Discover", letting brands show ad-supported short-form content. It also allows users to store photos in a password-protected area called "my eyes only". It has also reportedly incorporated limited use of end-to-end encryption, with plans to broaden its use in the future.

Wickr is an American software company based in New York City, known for its instant messenger application of the same name. The Wickr instant messaging apps allow users to exchange end-to-end encrypted and content-expiring messages, and are designed for iOS, Android, Mac, Windows, and Linux operating systems. Wickr was acquired by Amazon Web Services (AWS) mid-2021 and shut down the free version of the app in December 2023.

<span class="mw-page-title-main">Telegram (software)</span> Cross-platform encrypted instant messaging service

Telegram Messenger, commonly known as Telegram, is a cloud-based, cross-platform, encrypted instant messaging (IM) service. It was originally launched for iOS on 14 August 2013 and Android in October 2013. It allows users to exchange messages, share media and files, and hold private and group voice or video calls as well as public livestreams. It is available for Android, iOS, Windows, macOS, Linux, and web browsers. Telegram also offers end-to-end encryption in voice and video calls, and in optional private chats, which Telegram calls Secret Chats.

<span class="mw-page-title-main">Proton Mail</span> End-to-end encrypted email service

Proton Mail is a Swiss end-to-end encrypted email service founded in 2013 headquartered in Plan-les-Ouates, Switzerland. It uses client-side encryption to protect email content and user data before they are sent to Proton Mail servers, unlike other common email providers such as Gmail and Outlook.com. The service can be accessed through a webmail client, the Tor network, or dedicated iOS and Android apps.

Threema is a paid cross-platform encrypted instant messaging app developed by Threema GmbH in Switzerland and launched in 2012. The service operates on a decentralized architecture and offers end-to-end encryption. Users can make voice and video calls, send photos, files, and voice notes, share locations, and make groups. Unlike many other popular secure messaging apps, Threema does not require phone numbers or email address for registration, only a one-time purchase that can be paid via an app store or anonymously with Bitcoin or cash.

<span class="mw-page-title-main">Zoom Video Communications</span> American video communications company

Zoom Video Communications, Inc. is a communications technology company headquartered in San Jose, California, United States. It provides videotelephony and online chat services through a cloud-based peer-to-peer software platform used for video communications (Meetings), messaging (Chat), voice calls (Phone), conference rooms for video meetings (Rooms), virtual events (Events) and contact centers, and offers an open platform allowing third-party developers to build custom applications on its unified communications platform. The company was founded in 2011 by Eric Yuan, a former Cisco engineer and executive. It launched its software in 2013.

<span class="mw-page-title-main">Signal (messaging app)</span> Privacy-focused encrypted messaging app

Signal is an encrypted messaging service for instant messaging, voice, and video calls. The instant messaging function includes sending text, voice notes, images, videos, and other files. Communication may be one-to-one between users or may involve group messaging.

The Signal Protocol is a non-federated cryptographic protocol that provides end-to-end encryption for voice and instant messaging conversations. The protocol was developed by Open Whisper Systems in 2013 and was first introduced in the open-source TextSecure app, which later became Signal. Several closed-source applications have implemented the protocol, such as WhatsApp, which is said to encrypt the conversations of "more than a billion people worldwide" or Google who provides end-to-end encryption by default to all RCS-based conversations between users of their Google Messages app for one-to-one conversations. Facebook Messenger also say they offer the protocol for optional Secret Conversations, as does Skype for its Private Conversations.

<span class="mw-page-title-main">Microsoft Teams</span> Team collaboration application

Microsoft Teams is a team collaboration application developed by Microsoft as part of the Microsoft 365 family of products, offering workspace chat and video conferencing, file storage, and proprietary and third-party application integration.

Wire is an encrypted communication and collaboration app created by Wire Swiss. It is available for iOS, Android, Windows, macOS, Linux, and web browsers such as Firefox. Wire offers a collaboration suite featuring messenger, voice calls, video calls, conference calls, file-sharing, and external collaboration – all protected by a secure end-to-end-encryption. Wire offers three solutions built on its security technology: Wire Pro – which offers Wire's collaboration feature for businesses, Wire Enterprise – includes Wire Pro capabilities with added features for large-scale or regulated organizations, and Wire Red – the on-demand crisis collaboration suite. They also offer Wire Personal, which is a secure messaging app for personal use.

<span class="mw-page-title-main">Reception and criticism of WhatsApp security and privacy features</span> Reception and criticism of security and privacy features in the WhatsApp messaging service

This article provides a detailed chronological account of the historical reception and criticism of security and privacy features in the WhatsApp messaging service.

<span class="mw-page-title-main">Google Meet</span> Video-conferencing software developed by Google

Google Meet is a video communication service developed by Google. It is one of two apps that constitute the replacement for Google Hangouts, the other being Google Chat. It replaced the consumer-facing Google Duo on November 1, 2022, with the Duo mobile app being renamed Meet and the original Meet app set to be phased out.

<span class="mw-page-title-main">Zoombombing</span> Unwanted intrusion into video conference calls

Zoombombing or Zoom raiding is the unwanted, disruptive intrusion, generally by Internet trolls, into a video-conference call. In a typical Zoombombing incident, a teleconferencing session is hijacked by the insertion of material that is lewd, obscene, or racist in nature, typically resulting in the shutdown of the session or the removal of the troll. The term is especially associated with and is derived from the name of the Zoom videoconferencing software program, but it has also been used to refer to the phenomenon on other video conferencing platforms. The term became popularized in 2020 when the COVID-19 pandemic forced many people to stay at home, and videoconferencing came to be used on a large scale by businesses, schools, and social groups.

Comparison of user features of messaging platforms refers to a comparison of all the various user features of various electronic instant messaging platforms. This includes a wide variety of resources; it includes standalone apps, platforms within websites, computer software, and various internal functions available on specific devices, such as iMessage for iPhones.

NordLocker is a file encryption software integrated with end-to-end encrypted cloud storage. It is available on Windows and macOS. NordLocker is developed by Nord Security, a company behind the NordVPN virtual private network, and is based in the UK and the Netherlands.

References

  1. "Zoom system requirements: Windows, macOS, Linux". support.zoom.us. Archived from the original on November 3, 2021. Retrieved February 13, 2022.
  2. "Change your language on Zoom". support.zoom.us. Archived from the original on June 26, 2020. Retrieved June 24, 2020.
  3. "Plans and Pricing - Zoom". zoom.us. Archived from the original on April 6, 2020. Retrieved June 24, 2020.
  4. Mossberg, Walter S. (August 21, 2012). "A Chance To Call 15 Friends To Video Chat In High Def" . The Wall Street Journal . Archived from the original on April 8, 2020. Retrieved April 13, 2020.
  5. "Zoom Raises $6M Series A, Launches Version 1.0 Of Its". TechCrunch . January 28, 2013. Archived from the original on September 23, 2016. Retrieved May 14, 2020.
  6. Pleasant, Robbie (May 23, 2013). "Zoom Video Communications Reaches 1 Million Participants". TMCnet. Archived from the original on October 4, 2019. Retrieved July 21, 2014.
  7. Novet, Jordan (February 26, 2020). "Zoom has added more videoconferencing users this year than in all of 2019 thanks to coronavirus, Bernstein says". CNBC . Archived from the original on March 4, 2020. Retrieved March 31, 2020.
  8. "Zoom shares spike after coronavirus lockdown". NewsComAu. September 2, 2020. Archived from the original on November 16, 2020. Retrieved September 3, 2020.
  9. Neate, Rupert (March 31, 2020). "Zoom booms as demand for video-conferencing tech grows". The Guardian . Archived from the original on April 22, 2020. Retrieved April 29, 2020.
  10. Fry, Naomi (April 27, 2020). "Embracing the Chaotic Side of Zoom". The New Yorker . Archived from the original on April 27, 2020. Retrieved April 29, 2020.
  11. Abbott, Eileen (April 20, 2020). "Students and teachers struggle with remote education due to coronavirus". The Hill . Archived from the original on June 21, 2020. Retrieved April 21, 2020.
  12. Lorenz, Taylor; Griffith, Erin; Isaac, Mike (March 17, 2020). "We Live in Zoom Now" . The New York Times . ISSN   0362-4331. Archived from the original on March 23, 2020. Retrieved March 23, 2020.
  13. "Here Are The 10 Most Downloaded Apps Of 2020". Forbes . January 7, 2021. Retrieved January 8, 2021.
  14. WARREN, TOM (April 30, 2020). "Zoom admits it doesn't have 300 million users, corrects misleading claims". The Verge .
  15. "Zoom walks back claims it has 300 million daily active users". CNBC . April 30, 2020. Retrieved April 30, 2020.
  16. Perino, Marissa (March 26, 2020). "How to upgrade your Zoom account from a basic plan to host larger group meetings and more". Business Insider . Archived from the original on April 2, 2020. Retrieved April 30, 2020.
  17. 1 2 3 Trueman, Charlotte (June 22, 2022). "Zoom unveils its latest platform evolution with the launch of Zoom One". Computer World. Retrieved August 24, 2022.
  18. 1 2 3 Vigliarolo, Brandon (April 30, 2020). "Zoom: A cheat sheet about the video conferencing solution". TechRepublic. Archived from the original on April 23, 2020. Retrieved April 30, 2020.
  19. 1 2 3 4 Singer, Natasha (April 20, 2020). "Zoom's Security Woes Were No Secret to Business Partners Like Dropbox". The New York Times . Archived from the original on April 23, 2020. Retrieved April 30, 2020.
  20. Tillman, Maggie (April 24, 2020). "What is Zoom and how does it work? Plus tips and tricks". Pocket-lint. Archived from the original on May 21, 2020. Retrieved April 30, 2020.
  21. 1 2 3 4 Nguyen, Nicole (April 2, 2020). "Don't Get Bombed: How to Host Zoom Meetings, Hangouts, Houseparty and More". The Wall Street Journal . Archived from the original on April 22, 2020. Retrieved April 30, 2020.
  22. "Zoom Meeting Plans for Your Business". Zoom Video Communications. Archived from the original on April 6, 2020. Retrieved November 29, 2017.
  23. Tilley, Aaron (June 2, 2020). "Microsoft Takes On Zoom and Slack in a Battle for Your Work Computer". The Wall Street Journal . Archived from the original on June 5, 2020. Retrieved June 8, 2020.
  24. Osborne, Charlie (April 22, 2020). "Zoom security: Your meetings will be safe and secure if you do these 10 things". ZDNet. Archived from the original on April 21, 2020. Retrieved June 8, 2020.
  25. Gilbert, Ben (June 3, 2020). "Zoom isn't beefing up security for free users so that it's better able to 'work with law enforcement'". Business Insider . Archived from the original on June 9, 2020. Retrieved June 8, 2020.
  26. Grothaus, Michael (October 27, 2020). "How to turn on end-to-end encryption in Zoom (and why you should)". Fast Company. Retrieved November 1, 2020.
  27. Porter, Jon (October 27, 2020). "Zoom's end-to-end encryption has arrived". The Verge . Archived from the original on November 16, 2020. Retrieved November 1, 2020.
  28. "From Your Mouth to Your Screen, Transcribing Takes the Next Step". The New York Times . June 13, 2020. Archived from the original on November 16, 2020. Retrieved June 14, 2020.
  29. Sevilla, Gadjo (July 7, 2020). "Zoom Launches Hardware-as-a-Service Products". PC Magazine. Archived from the original on November 16, 2020. Retrieved July 30, 2020.
  30. 1 2 Smith, Ryan (July 8, 2022). "Zoom Phone Celebrates Three Million Users Worldwide". UC Today. Retrieved August 24, 2022.
  31. Tilley, Aaron (July 15, 2020). "Zoom Targets Prolonged Remote-Work Era as Coronavirus Drags On". The Wall Street Journal . Archived from the original on November 16, 2020. Retrieved July 30, 2020.
  32. Holt, Kris (July 21, 2022). "Zoom brings end-to-end encryption to its cloud phone service". Engadget. Retrieved August 24, 2022.
  33. Graham, Jefferson (September 23, 2020). "Move speaker windows, add closed captioning: Zoom adds accessibility features for video meetings". USA Today . Archived from the original on November 16, 2020. Retrieved September 30, 2020.
  34. 1 2 Wainewright, Phil (October 14, 2020). "Zoomtopia 2020 - Zoom becomes a platform, for apps and for paid meetings". Diginomica. Archived from the original on November 16, 2020. Retrieved November 1, 2020.
  35. Vincent, James (October 14, 2020). "Zoom launches marketplace for paid events and new third-party app integrations". The Verge . Archived from the original on November 16, 2020. Retrieved November 1, 2020.
  36. 1 2 Aten, Jason (October 14, 2020). "Zoom Is Already Where We Do Pretty Much Everything. It Just Got Even Better at It". Inc. Archived from the original on November 16, 2020. Retrieved November 1, 2020.
  37. Mello, John (October 28, 2020). "Zoom Beefs Up User Security With End-To-End Encryption". www.technewsworld.com. Archived from the original on November 16, 2020. Retrieved November 7, 2020.
  38. "BT Managed Service for Zoom Meetings". BT.com.
  39. "BT expands digital workplace portfolio with Zoom". computerweekly.com. October 12, 2020.
  40. Novet, Jordan (February 3, 2021). "Zoom adds virtual receptionists for when people start going back to the office". CNBC . Retrieved February 10, 2023.
  41. Tilley, Aaron (March 22, 2021). "Zoom Wants You to Zoom Even When Using Other Companies' Apps". The Wall Street Journal . Retrieved March 23, 2021.
  42. Rayome, Alison DeNisco. "Zoom: Use apps like Asana and Dropbox and schedule virtual events now". CNET. Retrieved January 24, 2023.
  43. Jha, Sakshi (August 13, 2021). "Zoom launches 'Focus Mode' feature; here's how you can enable it". India Today. Retrieved November 4, 2022.
  44. "Focus Mode Now Enabled in Zoom". edtech.ucsd.edu. Retrieved November 4, 2022.
  45. Sanhz, Judy (September 12, 2021). "What is and How to Use Focus Mode on Zoom". Technipages. Retrieved November 4, 2022.
  46. Clark, Mitchell (August 11, 2021). "Zoom's new focus mode could keep students from distracting each other". The Verge . Retrieved August 12, 2021.
  47. Molina, Brett (August 12, 2021). "Kids using Zoom for school? There's a new way to keep them focused". USA Today . Retrieved October 3, 2021.
  48. Greig, Jonathan (September 13, 2021). "Zoom unveils new security features including end-to-end encryption for Zoom Phone, verified identities and more". ZD Net. Retrieved October 4, 2021.
  49. Wright, Tom (September 13, 2021). "Zoom Launches Video Engagement Center". UC Today. Retrieved October 4, 2021.
  50. Wilson, Mark (September 13, 2021). "Zoom's all-out blitz to become the king of hybrid work". Fast Company. Retrieved October 4, 2021.
  51. Lyons, Kim (October 25, 2021). "Zoom now has auto-generated captions available for free accounts". The Verge . Retrieved October 25, 2021.
  52. "Zoom announced a slate of updates and new features". TechCrunch . April 20, 2022. Retrieved April 21, 2022.[ permanent dead link ]
  53. "Zoom launches AI-powered features aimed at sales teams". TechCrunch . April 13, 2022. Retrieved April 21, 2022.[ permanent dead link ]
  54. Sawers, Paul (February 23, 2022). "Zoom launches 'video-optimized' Contact Center into general availability". Venture Beat. Retrieved August 24, 2022.
  55. 1 2 Gleason, Mike (July 7, 2022). "Zoom One bundles services to draw single-vendor customers". Tech Target. Retrieved August 24, 2022.
  56. Das, Aruna. "Rules for the Zoom era: How to be a high school student during the coronavirus pandemic". USA Today . Retrieved March 26, 2021.
  57. Sabbagh, Dan (April 24, 2020). "UK government told not to use Zoom because of China fears". The Guardian . Archived from the original on May 6, 2020. Retrieved June 8, 2020.
  58. Hodge, Rae (May 8, 2020). "Zoom security issues: Zoom buys security company, aims for end-to-end encryption". CNET. Archived from the original on May 12, 2020. Retrieved June 8, 2020.
  59. Span, Paula (May 8, 2020). "With Red Tape Lifted, Dr. Zoom Will See You Now". The New York Times . Archived from the original on May 12, 2020. Retrieved June 8, 2020.
  60. Herrera Greenspan, Hannah (May 21, 2020). "Using Zoom, Chicago hair stylists help clients cut and color their own hair at home". Chicago Tribune. Archived from the original on June 8, 2020. Retrieved June 8, 2020.
  61. Nierenberg, Amelia (May 2, 2020). "Go Ahead, Blow Out the Candles on Zoom". The New York Times . Archived from the original on May 10, 2020. Retrieved June 8, 2020.
  62. Li, Sara (May 7, 2020). "Zoom funerals are a new reality in quarantine. This is what they're like". Insider. Archived from the original on January 4, 2021. Retrieved June 8, 2020.
  63. Springer, Shira (May 16, 2020). "For Some, Zoom Bar And Bat Mitzvahs Highlight 'Most Meaningful And Memorable Moments'". NPR . Archived from the original on June 11, 2020. Retrieved June 8, 2020.
  64. Robbins, Roni (April 12, 2020). "Zoom Mitzvah". Atlanta Jewish Times. Archived from the original on April 26, 2020. Retrieved June 8, 2020.
  65. Impey, Steven (July 16, 2020). "F1 calls on Zoom to deliver virtual race-day fan experience". Sports Pro Media. Archived from the original on November 16, 2020. Retrieved July 30, 2020.
  66. Hall, Sam (July 16, 2020). "F1 and Zoom partner to create a Virtual Paddock Club". GP Fans. Archived from the original on November 16, 2020. Retrieved July 30, 2020.
  67. Chamings, Andrew (July 27, 2020). "The 'Zoom room' boom: A very 2020 real estate trend". San Francisco Chronicle . Archived from the original on November 16, 2020. Retrieved July 30, 2020.
  68. Schwartz, Alexandra (May 18, 2020). "The First Great Original Play of Quarantine". The New Yorker . Archived from the original on November 16, 2020. Retrieved June 8, 2020.
  69. "Oprah Winfrey to Launch Live Virtual Experience on Wellness". The Hollywood Reporter. May 12, 2020. Archived from the original on June 8, 2020. Retrieved June 8, 2020.
  70. Phillips, Maya (July 26, 2020). "'In These Uncertain Times' Review: Love, Loss and Zoom". The New York Times . Archived from the original on November 16, 2020. Retrieved July 30, 2020.
  71. Iqbal, Nosheen (August 16, 2020). "House of horror: Host, the Zoom-call hit movie that has Hollywood quaking". The Guardian . Archived from the original on November 16, 2020. Retrieved August 20, 2020.
  72. Collis, Clark (August 17, 2020). "'Our pitch was, it's going to be scary': The making of lockdown horror movie Host". Entertainment Weekly. Archived from the original on November 16, 2020. Retrieved August 20, 2020.
  73. Phillips, Maya (August 17, 2020). "From a Wrestling Ring to Tiny Boxes: How 'Chad Deity' Went Zoom". The New York Times . Archived from the original on November 16, 2020. Retrieved August 20, 2020.
  74. Meyer, Dan (August 15, 2020). "Pulitzer Prize Finalist The Elaborate Entrance of Chad Deity Gets Virtual Reading August 15". Playbill. Archived from the original on November 16, 2020. Retrieved August 20, 2020.
  75. Morgenstern, Joe (January 14, 2021). "'Locked Down' Review: A Covid-Era Heist". The Wall Street Journal . Retrieved January 22, 2021.
  76. "Oxford, Cambridge and Harvard Professors at the Alma Mater Europaea Symposium". www.sloveniatimes.com. Archived from the original on November 16, 2020. Retrieved October 27, 2020.
  77. "Oxford, Cambridge and Harvard Professors at the Alma Mater Europaea symposium". en.almamater.si. Archived from the original on November 16, 2020. Retrieved October 27, 2020.
  78. "RSA Global Webinar Series". Archived from the original on November 16, 2020.
  79. "Richard Albert--Global Summit". Menu. Archived from the original on November 16, 2020. Retrieved October 28, 2020.
  80. "Conference Details". www.economicscience.org.
  81. "The 2020 Around-the-Clock Around-the-Globe Magnetics Conference". ieeemagnetics.org. Archived from the original on April 13, 2022. Retrieved April 12, 2021.
  82. Parncutt, Richard; Meyer-Kahlen, Nils; Sattmann, Sabrina (December 20, 2019). Iles, Alastair (ed.). "Live-streaming at international academic conferences: Technical and organizational options for single- and multiple-location formats". Elementa: Science of the Anthropocene. 7 (54): 54. Bibcode:2019EleSA...7...54P. doi: 10.1525/elementa.392 . ISSN   2325-1026.
  83. Bramesco, Charles (September 18, 2020). "Pitt! Aniston! Roberts! Freeman! Was this the starriest Zoom ever?". The Guardian . Archived from the original on November 16, 2020. Retrieved September 30, 2020.
  84. Nolan, Emma (September 18, 2020). "Where to Watch Brad Pitt and Jennifer Aniston 'Fast Times At Ridgemont High' Table Read". Newsweek . Archived from the original on November 16, 2020. Retrieved September 30, 2020.
  85. Shaffer, Claire (September 20, 2020). "Emmys 2020: Jimmy Kimmel Opens With a Zoom Room of Nominees". Rolling Stone. Archived from the original on November 16, 2020. Retrieved September 30, 2020.
  86. Kaufman, Gil (September 22, 2020). "Selena Gomez & Blackpink Zoom in From Home For 'Ice Cream' Lyric Video". Billboard. Archived from the original on November 16, 2020. Retrieved September 30, 2020.
  87. Saad, Nardine (September 22, 2020). "Sterling K. Brown and Uzo Aduba flip the 'Friends' script with an all-Black cast". Los Angeles Times . Archived from the original on November 16, 2020. Retrieved September 30, 2020.
  88. Garrity, Amanda (September 22, 2020). "How to Watch and Stream the 'Friends' Remake With Sterling K. Brown and Ryan Michelle Bathe". Good Housekeeping. Archived from the original on November 16, 2020. Retrieved September 30, 2020.
  89. "'Something Was Badly Wrong': When Washington Realized Russia Was Actually Invading Ukraine". Politico . February 24, 2023.
  90. "Zoom under increased scrutiny as popularity soars". BBC News . April 1, 2020. Archived from the original on April 1, 2020. Retrieved April 1, 2020.
  91. Lopez, Napier (April 22, 2020). "Zoom's 5.0 update helps stop zoombombing and improves encryption". The Next Web. Archived from the original on May 8, 2020. Retrieved April 29, 2020.
  92. 1 2 Marczak, Bill; Scott-Railton, John (April 3, 2020). "Move Fast & Roll Your Own Crypto: A Quick Look at the Confidentiality of Zoom Meetings". Citizen Lab . Archived from the original on April 12, 2020. Retrieved April 4, 2020.
  93. Donnell (April 1, 2020). "Two Zoom Zero-Day Flaws Uncovered". Threatpost. Archived from the original on April 21, 2020. Retrieved April 29, 2020.
  94. Hakim, Danny; Singer, Natasha (March 30, 2020). "New York Attorney General Looks Into Zoom's Privacy Practices" . The New York Times . ISSN   0362-4331. Archived from the original on April 2, 2020. Retrieved March 31, 2020.
  95. Feiner, Lauren (May 8, 2020). "Zoom strikes a deal with NY AG office, closing the inquiry into its security problems". CNBC . Archived from the original on May 15, 2020. Retrieved June 4, 2020.
  96. Iyengar, Rishi (April 2, 2020). "Zoom CEO apologizes for having 'fallen short' on privacy and security". CNN . Archived from the original on April 8, 2020. Retrieved April 3, 2020.
  97. Warren, Tom (April 2, 2020). "Zoom announces 90-day feature freeze to fix privacy and security issues". The Verge . Archived from the original on May 11, 2020. Retrieved May 26, 2020.
  98. Hern, Alex (April 2, 2020). "Zoom says engineers will focus on security and safety issues". The Guardian . ISSN   0261-3077. Archived from the original on April 9, 2020. Retrieved April 5, 2020.
  99. Bellovin, Steven M. (April 2, 2020). "Zoom Security: The Good, the Bad, and the Business Model". Columbia University . Archived from the original on April 6, 2020. Retrieved April 5, 2020.
  100. Paul, Kari (April 2, 2020). "'Zoom is malware': why experts worry about the video conferencing platform". The Guardian . ISSN   0261-3077. Archived from the original on April 10, 2020. Retrieved April 5, 2020.
  101. "Is Zoom safe and can it be hacked?". The Independent . April 2, 2020. Archived from the original on April 8, 2020. Retrieved April 5, 2020.
  102. Warren, Tom (April 22, 2020). "Zoom releases 5.0 update with security and privacy improvements". The Verge . Archived from the original on April 22, 2020. Retrieved May 8, 2020.
  103. Porter, Jon (September 11, 2020). "Zoom's mobile and desktop apps now support two-factor authentication". The Verge . Archived from the original on November 16, 2020. Retrieved September 29, 2020.
  104. "Google bans its employees from using Zoom over security concerns". April 8, 2020. Archived from the original on May 15, 2020. Retrieved May 13, 2020.
  105. Jitendra Soni (April 15, 2020). "More top companies ban Zoom following security fears". Techradar. Archived from the original on April 21, 2020. Retrieved April 22, 2020. Among the latest organisations to block the use of Zoom are German industrial giant Siemens, which sent out an internal circular urging its employees to not use the tool for video conferencing, with Standard Chartered Bank also issuing a similar note to its staff.
  106. Vigliarolo, Brandon (April 9, 2020). "Who has banned Zoom? Google, NASA, and more". techPresident . Archived from the original on April 13, 2020. Retrieved April 14, 2020.
  107. "MHA issues Advisory on Secure use of ZOOM Meeting Platform". pib.gov.in. Retrieved April 16, 2020.
  108. Zaveri, Paayal (May 6, 2020). "The NYC Department of Education is reversing its ban on Zoom after the company addresses its security and privacy concerns". Business Insider . Archived from the original on November 16, 2020. Retrieved June 15, 2020.
  109. "Zoom sales surge as free users convert to paid". ARN. September 2020. Archived from the original on November 16, 2020. Retrieved September 3, 2020.
  110. "Zoom increased profits by 4000 per cent during pandemic but paid no income tax, report says". The Independent . March 22, 2021. Archived from the original on April 24, 2023. Retrieved March 30, 2021.
  111. St. John, Allen (March 24, 2020). "Zoom Calls Aren't as Private as You May Think. Here's What You Should Know". Consumer Reports . Archived from the original on March 25, 2020. Retrieved March 26, 2020.
  112. O'Flaherty, Kate (March 25, 2020). "Zoom's A Lifeline During COVID-19: This Is Why It's Also A Privacy Risk". Forbes . Archived from the original on March 26, 2020. Retrieved March 27, 2020. collects and stores personal data and shares it with third parties such as advertisers. But Zoom's policy also covers what it labels "customer content" or "the content contained in cloud recordings, and instant messages, files, whiteboards... shared while using the service". This includes videos, transcripts that can be generated automatically, documents shared on screen, and the names of everyone on a call.
  113. Morse, Jack (March 13, 2020). "Zoom is a work-from-home privacy disaster waiting to happen". Mashable . Archived from the original on March 26, 2020. Retrieved March 26, 2020.
  114. Cox, Joseph (March 26, 2020). "Zoom iOS App Sends Data to Facebook Even if You Don't Have a Facebook Account". Vice . Archived from the original on April 10, 2020. Retrieved March 27, 2020.
  115. Cox, Joseph (March 27, 2020). "Zoom Removes Code That Sends Data to Facebook". Vice . Archived from the original on April 2, 2020. Retrieved March 28, 2020.
  116. Tung, Liam (March 30, 2020). "Zoom to iPhone users: We're no longer sending your data to Facebook". ZDNet . Archived from the original on March 31, 2020. Retrieved April 13, 2020.
  117. Rosenblatt, Joel (March 31, 2020). "Zoom Sued for Allegedly Illegally Disclosing Personal Data". Bloomberg News . Archived from the original on April 6, 2020. Retrieved March 31, 2020.
  118. Finnegan, Matthew (April 9, 2020). "Zoom hit by investor lawsuit as security, privacy concerns mount". Computer World . Archived from the original on November 16, 2020. Retrieved July 30, 2020.
  119. Krolik, Aaron; Singer, Natasha (April 2, 2020). "A Feature on Zoom Secretly Displayed Data From People's LinkedIn Profiles" . The New York Times . Archived from the original on April 3, 2020. Retrieved April 3, 2020. as high school students in Colorado signed in to a mandatory video meeting for a class, Zoom readied the full names and email addresses of at least six students — and their teacher — for possible use by its LinkedIn profile-matching tool
  120. Chin, Monica (April 2, 2020). "Zoom has disabled a feature that was exposing users' LinkedIn profiles". The Verge . Archived from the original on April 13, 2020. Retrieved April 13, 2020.
  121. Bartz, Diane (May 12, 2020). "U.S. FTC indicates it is looking at Zoom privacy woes". Reuters . Archived from the original on November 16, 2020. Retrieved June 24, 2020.
  122. Simons, Joseph J.; Phillips, Noah Joshua; Chopra, Rohit; Slaughter, Rebecca Kelly; Wilson, Christine S. "Zoom Communications: Complaint" (PDF). ftc.gov. Federal Trade Commission. Archived (PDF) from the original on December 17, 2020. Retrieved December 17, 2020. Zoom did not employ end-to-end encryption... Zoom did not employ 256-bit Encryption... recorded Messages are not stored encrypted in Zoom's cloud storage immediately after a Meeting has ended... Zoom installed the ZoomOpener webserver, without adequate notice or consent, to circumvent a browser privacy and security safeguard... the webserver would remain on users' computers even after they had uninstalled the Zoom App.
  123. "FTC Requires Zoom to Enhance its Security Practices as Part of Settlement". FTC.gov. November 8, 2020. Archived from the original on November 16, 2020. Retrieved November 11, 2020.
  124. Simons, Joseph J.; Phillips, Noah Joshua; Chopra, Rohit; Slaughter, Rebecca Kelly; Wilson, Christine S. "Zoom Communications: Agreement Containing Consent Order" (PDF). ftc.gov. Federal Trade Commission. Archived (PDF) from the original on November 16, 2020. Retrieved December 17, 2020. must not misrepresent in any manner, expressly or by implication, the security features... establish and implement, and thereafter maintain, a comprehensive information security program... The Assessments must be obtained by one or more qualified, objective, independent third-party professionals...
  125. "CVE-2018-15715". National Vulnerability Database . November 30, 2018. Archived from the original on July 9, 2019. Retrieved July 9, 2019.
  126. CVE - 2018-15715
  127. "Security: CVE-2018-15715". Zoom. Archived from the original on May 19, 2020. Retrieved May 13, 2020.
  128. Leitschuh, Jonathan (July 9, 2019). "Zoom Zero Day: 4+ Million Webcams & maybe an RCE? Just get them to visit your website!". Medium . Archived from the original on July 9, 2019. Retrieved July 9, 2019.
  129. Anderson, Tim (July 9, 2019). "Anyone for unintended Chat Roulette? Zoom installs hidden Mac web server to allow auto-join video conferencing". The Register . Archived from the original on July 9, 2019. Retrieved July 9, 2019.
  130. Goodin, Dan (April 1, 2020). "Attackers can use Zoom to steal users' Windows credentials with no warning". Ars Technica . Archived from the original on April 1, 2020. Retrieved April 2, 2020. The vulnerability was first described last week by a researcher who uses the Twitter handle @_g0dmode. He wrote: "#Zoom chat allows you to post links such as \\x.x.x.x\xyz to attempt to capture Net-NTLM hashes if clicked by other users.
  131. Abrams, Lawrence (March 31, 2020). "Zoom Lets Attackers Steal Windows Credentials, Run Programs via UNC Links". Bleeping Computer . Archived from the original on April 5, 2020. Retrieved April 2, 2020.
  132. "The Zoom Privacy Backlash Is Only Getting Started". Wired . April 1, 2020. Archived from the original on April 6, 2020. Retrieved April 6, 2020.
  133. CVE - 2020-11470
  134. "Update: Zoom issues fix for UNC vulnerability that lets hackers steal Windows credentials via chat". PC World . Archived from the original on November 16, 2020. Retrieved May 13, 2020.
  135. Franceschi-Bicchierai, Lorenzo (April 15, 2020). "Hackers Are Selling a Critical Zoom Zero-Day Exploit for $500,000". Vice . Archived from the original on April 23, 2020. Retrieved April 16, 2020.
  136. Cimpanu, Catalin. "Zoom to revamp bug bounty program, bring in more security experts". ZDNet. Archived from the original on April 16, 2020. Retrieved May 11, 2020.
  137. McMillan, Robert (April 16, 2020). "Zoom Hires Security Heavyweights to Fix Flaws". The Wall Street Journal . Archived from the original on May 10, 2020. Retrieved May 26, 2020.
  138. Peters, Jay (July 1, 2020). "Zoom promises its first transparency report later this year". The Verge . Archived from the original on November 16, 2020. Retrieved July 30, 2020.
  139. Cruze, Danny (July 2, 2020). "Zoom released 100 new security features in 90 days". Live Mint. Archived from the original on November 16, 2020. Retrieved July 30, 2020.
  140. "Zoom's new security feature will let you stop 'Zoombombers' in their tracks". The Verge . November 16, 2020. Retrieved November 16, 2020.
  141. Newman, Lily Hay. "Zoom's Auto-Update Feature Came With Hidden Risks on Mac". Wired. ISSN   1059-1028 . Retrieved August 14, 2022.
  142. Bond, Shannon (April 3, 2020). "A Must For Millions, Zoom Has A Dark Side — And An FBI Warning". NPR . Archived from the original on April 8, 2020. Retrieved April 9, 2020.
  143. Hern, Alex (March 27, 2020). "Trolls exploit Zoom privacy settings as app gains popularity". The Guardian . ISSN   0261-3077. Archived from the original on April 8, 2020. Retrieved April 5, 2020.
  144. Lorenz, Taylor (March 20, 2020). "'Zoombombing': When Video Conferences Go Wrong". The New York Times . Archived from the original on March 27, 2020. Retrieved May 13, 2020.
  145. Goodin, Dan (July 18, 2019). "My browser, the spy: How extensions slurped up browsing histories from 4M users". Ars Technica. Retrieved February 19, 2024.
  146. Fowler, Geoffrey A. (July 19, 2019). "Perspective | I found your data. It's for sale". Washington Post. ISSN   0190-8286 . Retrieved February 19, 2024.
  147. "DataSpii Impacted Companies". Security with Sam. Retrieved February 19, 2024.
  148. Jadali, Sam (July 18, 2019). "DataSpii - A global catastrophic data leak via browser extensions". Security with Sam. Retrieved February 19, 2024.
  149. Kan, Michael (April 20, 2020). "Got a Zoom-Bombing Problem? Zoom Will Soon Let You Report Attacks in Real Time". PC Magazine. Archived from the original on May 5, 2020. Retrieved May 26, 2020.
  150. "Encryption for Meetings". Zoom Video Communications. Archived from the original on April 8, 2020. Retrieved April 7, 2020.
  151. "Advanced Encryption for Chat". Zoom Video Communications. Archived from the original on April 7, 2020. Retrieved April 7, 2020.
  152. Lee, Micah; Grauer, Yael (March 31, 2020). "Zoom Meetings Aren't End-to-End Encrypted, Despite Misleading Marketing". The Intercept . Archived from the original on April 2, 2020. Retrieved March 31, 2020. Currently, it is not possible to enable E2E encryption for Zoom video meetings. (...) When we use the phrase 'End to End' in our other literature, it is in reference to the connection being encrypted from Zoom end point to Zoom end point.
  153. Stankiewicz, Kevin (April 17, 2020). "Ex-Facebook security chief, now Zoom advisor, says he still trusts Zoom for his video meetings". CNBC . Archived from the original on April 22, 2020. Retrieved May 8, 2020.
  154. Barrett, Brian (May 9, 2020). "Security News This Week: Zoom Security Gets a Boost With Keybase Acquisition". Wired. Archived from the original on May 17, 2020. Retrieved May 13, 2020.
  155. "Zoom acquires Keybase to get end-to-end encryption expertise". TechCrunch . May 7, 2020. Archived from the original on May 15, 2020. Retrieved May 7, 2020.
  156. Whitney, Lance (May 26, 2020). "How Zoom plans to better secure meetings with end-to-end encryption". Tech Republic. Archived from the original on May 27, 2020. Retrieved May 26, 2020.
  157. CVE - 2020-11500
  158. Robertson, Adi (June 3, 2020). "Zoom says free users won't get end-to-end encryption so FBI and police can access calls". The Verge . Archived from the original on June 11, 2020. Retrieved June 5, 2020.
  159. "Zoom to exclude free calls from end-to-end encryption to allow FBI cooperation". The Guardian . June 4, 2020. Archived from the original on June 11, 2020. Retrieved June 5, 2020.
  160. Statt, Nick (June 17, 2020). "Zoom says free users will get end-to-end encryption after all". The Verge . Archived from the original on November 16, 2020. Retrieved July 30, 2020.
  161. "Zoom encryption whitepaper". GitHub . June 17, 2020. Archived from the original on November 16, 2020. Retrieved September 8, 2020.
  162. "Fear and Loathing in Protocol Analysis". September 7, 2020. Archived from the original on November 16, 2020. Retrieved September 8, 2020.
  163. Whittaker, Zack (April 4, 2020). "Zoom admits some calls were routed through China by mistake". TechCrunch . Archived from the original on April 9, 2020. Retrieved April 5, 2020.
  164. "This New Zoom Control Allows You To Stop Chats Being Routed Through China". Archived from the original on November 16, 2020. Retrieved May 13, 2020.
  165. "Zoom adds Choose Your Own Routing Adventure to keep chats out of China". Archived from the original on November 16, 2020. Retrieved May 13, 2020.
  166. Karabus, Jude. "Zoom incompatible with GDPR, claims data protection watchdog for the German city of Hamburg". www.theregister.com. Retrieved August 18, 2021.