Instant messaging (IM) technology is a type of online chat allowing real-time text transmission over the Internet or another computer network. Messages are typically transmitted between two or more parties, when each user inputs text and triggers a transmission to the recipient(s), who are all connected on a common network. It differs from email in that conversations over instant messaging happen in real-time. Most modern IM applications use push technology and also add other features such as emojis, file transfer, chatbots, Voice over IP, or video chat capabilities.
Yahoo! Messenger was an advertisement-supported instant messaging client and associated protocol provided by Yahoo!. Yahoo! Messenger was provided free of charge and could be downloaded and used with a generic "Yahoo ID" which also allowed access to other Yahoo! services, such as Yahoo! Mail. The service also offered VoIP, file transfers, webcam hosting, a text messaging service, and chat rooms in various categories.
Skype for Business was an enterprise software application for instant messaging and videotelephony developed by Microsoft as part of the Microsoft Office suite. It is designed for use with the on-premises Skype for Business Server software, and a software as a service version offered as part of Office 365. It supports text, audio, and video chat, and integrates with Microsoft Office components such as Exchange and SharePoint.
This is a comparison of voice over IP (VoIP) software used to conduct telephone-like voice conversations across Internet Protocol (IP) based networks. For residential markets, voice over IP phone service is often cheaper than traditional public switched telephone network (PSTN) service and can remove geographic restrictions to telephone numbers, e.g., have a PSTN phone number in a New York area code ring in Tokyo.
HipChat was a web service for internal private online chat and instant messaging. As well as one-on-one and group/topic chat, it also featured cloud-based file storage, video calling, searchable message-history and inline-image viewing. The software was available to download onto computers running Windows, Mac or Linux, as well as Android and iOS smartphones and tablets. Since 2014, HipChat used a freemium model, as much of the service was free with some additional features requiring organizations to pay per month. HipChat was launched in 2010 and acquired by Atlassian in 2012. In September 2017, Atlassian replaced the cloud-based HipChat with a new cloud product called Stride, with HipChat continuing on as the client-hosted HipChat Data Center.
iMessage is an instant messaging service developed by Apple Inc. and launched in 2011. iMessage functions exclusively on Apple platforms: macOS, iOS, iPadOS, and watchOS.
Google Hangouts is a cross-platform instant messaging service developed by Google.
Slack is a proprietary business communication platform developed by American software company Slack Technologies and now owned by Salesforce. Slack offers many IRC-style features, including persistent chat rooms (channels) organized by topic, private groups, and direct messaging.
Wickr is an American software company based in New York City. The company is best known for its instant messenger application of the same name.
Telegram is a freeware, cross-platform, cloud-based instant messaging (IM) system on several platform. The service also provides end-to-end encrypted video calling, VoIP, file sharing and several other features. It was launched for iOS on 14 August 2013 and Android in October 2013. The servers of Telegram are distributed worldwide to decrease frequent data load with five data centers in different regions, while the operational center is based in Dubai in the United Arab Emirates. Various client apps are available for desktop and mobile platforms including official apps for Android, iOS, Windows, macOS and Linux. There are also two official Telegram web twin apps – WebK and WebZ – and numerous unofficial clients that make use of Telegram's protocol. All of Telegram's official components are open source, with the exception of the server which is closed-sourced and proprietary.
Gitter is an open-source instant messaging and chat room system for developers and users of GitLab and GitHub repositories. Gitter is provided as software-as-a-service, with a free option providing all basic features and the ability to create a single private chat room, and paid subscription options for individuals and organisations, which allows them to create arbitrary numbers of private chat rooms.
Matrix is an open standard and communication protocol for real-time communication. It aims to make real-time communication work seamlessly between different service providers, in the way that standard Simple Mail Transfer Protocol email currently does for store-and-forward email service, by allowing users with accounts at one communications service provider to communicate with users of a different service provider via online chat, voice over IP, and videotelephony. It therefore serves a similar purpose to protocols like XMPP, but is not based on any existing communication protocol.
Zulip is an open source chat and collaborative software created by Jeff Arnold, Waseem Daher, Jessica McKellar, and Tim Abbott in 2012. Today, it is one of the free and open source alternatives to Slack, with over 40,000 commits contributed by 660 people.
Microsoft Teams is a proprietary business communication platform developed by Microsoft, as part of the Microsoft 365 family of products. Teams primarily competes with the similar service Slack, offering workspace chat and videoconferencing, file storage, and application integration. Teams is replacing other Microsoft-operated business messaging and collaboration platforms, including Skype for Business and Microsoft Classroom. Throughout the COVID-19 pandemic, Teams, and other software such as Zoom and Google Meet, gained much interest as many meetings have moved to a virtual environment. As of 2021, it has about 250 million monthly users.
Wire is an encrypted communication and collaboration app created by Wire Swiss. It is available for iOS, Android, Windows, macOS, Linux, and web browsers such as Firefox. Wire offers a collaboration suite featuring messenger, voice calls, video calls, conference calls, file-sharing, and external collaboration –all protected by a secure end-to-end-encryption. Wire offers three solutions built on its security technology: Wire Pro –which offers Wire's collaboration feature for businesses, Wire Enterprise –includes Wire Pro capabilities with added features for large-scale or regulated organizations, and Wire Red –the on-demand crisis collaboration suite. They also offer Wire Personal, which is a secure messaging app for personal use.
Element is a free and open-source software instant messaging client implementing the Matrix protocol.
Mattermost is an open-source, self-hostable online chat service with file sharing, search, and integrations. It is designed as an internal chat for organisations and companies, and mostly markets itself as an open-source alternative to Slack and Microsoft Teams.
Google Chat is a communication software developed by Google built for teams that provides direct messages and team chat rooms, along with a group messaging function that allows Google Drive content sharing. It is one of two apps that constitute the replacement for Google Hangouts, the other being Google Meet. Google planned to begin retiring Google Hangouts in October 2019.
Comparison of user features of messaging platforms refers to a comparison of all the various user features of various electronic instant messaging platforms. this includes a wide variety of resources; it includes standalone apps, platforms within websites, computer software, and various internal functions available on specific devices, such as iMessage for iPhones.
Conversations is a free software, instant messaging client application software for Android. It is largely based on recognized open standards such as the Extensible Messaging and Presence Protocol (XMPP) and Transport Layer Security (TLS).
