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Company type | Private |
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Industry | E-commerce |
Founded | 2010 |
Founder | Demet Mutlu |
Headquarters | , Turkey |
Owner |
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Website | www |
Footnotes /references [1] |
Trendyol is an e-commerce platform based in Turkey, with its headquarters in Istanbul. The company was founded in 2010 by Demet Mutlu. [2] Trendyol is a private company, operating in the fashion and retail sector in e-commerce area.
As of 2024, the Chinese company Alibaba Group was the company's largest shareholder, holding 70% of shares.
Trendyol was co-founded by Demet Mutlu, Evren Üçok, [3] and Begüm Tekin, [4] in 2010. [5] Üçok is the Chairperson, [5] Erdem Inan is the CEO, [6] and Çağlayan Çetin is the President. [7]
Dolap was founded in 2016 as a second-hand product trading platform and acquired by Trendyol in 2018. [8] 1.4 million individual sellers are currently active on Dolap.
Trendyol Express was founded as a delivery network in 2018. [9]
The company's Trendyol Tech group was approved as a research and development centre in 2019 by the Ministry of Industry and Technology. [10]
On 12 July 2023, Trendyol took over sponsorship of the Süper Lig and TFF First League football leagues from Spor Toto, by paying ₺700.000.000. [11]
In 2024, the company launched its first in-house large language model, [12] won in the "e-export" category at the Turkish Exporters Assembly's award ceremony, [13] and co-organized an e-commerce hackathon in Adana Province for Teknofest. [14]
Six months after Trendyol was founded in 2010, American firm Tiger Global invested in the company; subsequent investors included the European Bank for Reconstruction and Development and American venture capital firm Kleiner Perkins. [15] Alibaba Group has invested $1.4 billion in Trendyol. Alibaba invested an initial $728 million dollars in 2018 [16] and followed with an additional $350 million at a $9.4 billion valuation in 2021. [17] [18] [19] In August 2021, Trendyol raised $1.5 billion at a $16.5 billion valuation; [20] Abu Dhabi Developmental Holding Company (ADQ), General Atlantic, Princeville Capital, Qatar Investment Authority, and SoftBank Vision Fund 2 were among funding round participants. The investment was SoftBank's first in Turkey and Trendyol became the first Turkish business to be named a decacorn (valuation exceeding $10 billion). [21] [22] Alibaba has a 70 percent stake in Trendyol, as of 2024. [12]
In Turkey, the company's app combines a marketplace that uses services from four of the company's groups: the food delivery service Trendyol Express delivered via the courier network Trendyol Go, the digital wallet Trendyol Pay, the customer-to-customer platform Dolap, along with other services. [23]
Trendyol Tech specialises in native language processing; real-time data analysis; machine learning; deep learning; image processing; data visualisation; text simulation and big data. [8]
In 2022, Trendyol became the first Turkish e-commerce business to design a sustainability plan. [24] [25] The company's plan addresses carbon reduction, human rights, packing and production, waste management, and diversity, equity, and inclusion (DEI). Trendyol also establishes digital centers offering technology training and encouraging smart agriculture practices in rural Turkey as part of the Villages of Tomorrow programme in collaboration with the United Nations Development Programme, and has dedicated initiatives that support women's empowerment and young artists. [26] [27]
Trendyol had logistics centers in Ankara and an export operation center at Istanbul Airport in 2023. [16]
Founded with an initial capital of 300,000 USD, Trendyol received investment from Tiger Global and Kleiner Perkins in 2010–11 and EBRD in 2014. [28] Alibaba Group became a shareholder of Trendyol in 2018. Following the investment made by Alibaba, Tiger Global, Kleiner Perkins Caufield Byers, and EBRD were withdrawn. Alibaba became a shareholder of the company by acquiring the shares of 3 international shareholders in Trendyol. [29] In August 2021, Trendyol had entered into agreements to raise $1.5 billion from a number of high-profile investors, valuing the company at $16.5 billion. The round was co-led by General Atlantic, SoftBank Vision Fund 2, as well as Princeville Capital and sovereign wealth funds, ADQ (UAE) and the Qatar Investment Authority, the company said. Thus, while Trendyol's valuation increased to 16.5 billion dollars, the company was upgraded to the 'decacorn' category, which is used for companies with a valuation exceeding 10 billion dollars. [30]
In 2021, the Competition Authority opened an investigation against Trendyol for highlighting certain sellers and products by manipulating their algorithms. In the investigation concluded in 2023 using evidence obtained from August 2017 to September 2021, the company was fined 61 million Turkish liras for systemic algorithm manipulation and unfair use of marketplace data. [31] [32] [33] [34]
After the E-Commerce Law was published in the Official Gazette of Turkey Republic in 2022, [35] Trendyol was accused of paying unregistered money to Cumhuriyet Newspaper in exchange for negative press against the law. [36] This accusation was not accepted by the newspaper. [37] Cumhuriyet Newspaper Foundation filed a criminal complaint against the officials of the period, alleging that they "received unregistered money" in exchange for manipulative news against the e-commerce law that came into force in January 2023. [36]