Victory in the long war ultimately depends on strategic communication by the United States and its international partners. Effective communication must build and maintain credibility and trust with friends and foes alike, through an emphasis consistency, veracity and transparency both in words and deeds. Such credibility is essential in building trusted networks that counter ideological support for terrorism
Contents
—Quadrennial Defense Review Report 2006 [1]
Strategic Communication is the "coordinated actions, messages, images, and other forms of signaling or engagement intended to inform, influence, or persuade selected audiences in support of national objectives." [2] There is often debate and discussion concerning what makes strategic communication. Regarding definition, psychological operations, public or civil affairs, information operations and public diplomacy are seemingly the least contested components of U.S. strategic communication. [3] With those components, the most important factor that separates strategic communication from other types of communication is the synchronization and coordination of U.S. efforts. For example, in the National Strategy for Public Diplomacy and Strategic Communication, all strategic communication efforts activities should: [4]
Strategic communication can be a major tool against adversaries that threaten values supported by the United States. U.S. strategic communication promotes democratization and good governance. [4] It proved vital in winning the Cold War. In the 21st Century, it is critical in countering the radical ideologies of the Islamic Republic of Iran, the Muslim Brotherhood, al- Qaeda and other extremist organizations. [5] [6] [7]
Academics and professionals alike have yet to find consensus on a universal definition. As explained by Professor Dennis Murphy of the U.S. Army War College, "strategic communication is an emergent concept with several definitions floating about, no doctrinal base and a lexicon that fails completely to convey the desired understanding." [8] The uncertainty among professionals however, has not prevented some official definitions from being released.
2006 Quadrennial Defense Review Executive Roadmap for Strategic Communication
"Focused United States Government processes and efforts to understand and engage key audiences to create, strengthen, or preserve conditions favorable to advance national interests and objectives through the use of coordinated information, themes, plans, programs, and actions synchronized with other elements of national power." [9]
Department of Defense Dictionary of Military and Associate Terms (12 August 2012)
"Focused United States Government efforts to understand and engage key audiences to create, strengthen, or preserve conditions favorable for the advancement of United States Government interests, policies, and objectives through the use of coordinated programs, plans, themes, messages, and products synchronized with the actions of all instrument of national power." [10]
White House 2010 National Framework for Strategic Communication
"Strategic communication(s) refers to (a) the synchronization of words and deeds and how they will be perceived by selected audiences, as well as (b) programs and activities deliberately aimed at communicating and engaging with intended audiences, including those implemented by public affairs, public diplomacy, and information operations professionals." [11]
Strategic communication has been utilized in the United States for most of the 20th century. History, however, indicates that the U.S. primarily engages in strategic communication during times of need, such as World War I, World War II, and the Cold War The first organization that engaged in strategic communication was the Committee on Public Information (1917-1919). [12] The CPI was tasked with not only encouraging domestic loyalty, but to build understanding and support of U.S. foreign policy abroad. This committee was the first of many U.S. organizations dedicated to strategic communication, i.e. promoting U.S. interests overseas. In 1942, President Franklin D. Roosevelt created the United States Office of War Information to promote patriotism, and warn against enemy subversion through photos, posters, press releases, radio programs and even movies. [12]
The United States Information Agency (1953-1999) was the premier strategic communication organization for the latter half of the 20th century. [13] The USIA mission was:
"Tools of persuasion and inspiration were indispensable to the outcome of the defining ideological struggle of the 20th century. I believe that they are just as indispensable in the 21st century—and maybe more so."—Former Defense Secretary Robert Gates [15]
The United States Department of Defense actively engages in strategic communication abroad. In the DOD, activities related to strategic communication are information operations, psychological operations, public affairs and civil affairs, defense support to public diplomacy (DSPD), military diplomacy, and Visual Information (VI). [16] Unified Combatant Command (COCOMs) are major regional commands headed by a four-star flag or general officer. Strategic communication within these commands is up to the Commanders. For example, Pacific Command has a Communication Integration Working Group, and European Command has a Strategic Communication Working Group. ." [17] COCOMs also provide support to the Department of State's public diplomacy efforts pending a direct request from an embassy within the appropriate geographic area. These activities include hospital-ship visits, community-service activities or Military Information Support Team (MIST) visits. [17]
Civil Military Support Elements (CMSE) are also used to provide support to the DOS along with Military Information Support Teams. They emphasize U.S. commitments to the region, as well as moderate political messages to combat radical ideologies. Sometimes CMSE and MIST will provide textbooks and other educational materials for schools to create support for the U.S. [18]
Military Information Support Operations (MISO) and Civil Affairs System division are responsible for developing, acquiring, fielding and sustaining the SOF Information Environment. This includes managing three programs, MISO-Broadcast, Next Generation Loudspeaker System, and MISO-Print. [19]
MISO-Broadcast provides tactical, mobile and deployable radio and television systems.
Next Generation Loudspeaker System develops, integrates, acquires and fields transportable audio broadcast systems to MISO forces so they can reach targeted audiences in any potential environment. Specific systems include:
MISO-Print acquires, fields and sustains MISO for creating, editing and producing printed material.
Public Diplomacy is utilized by the United States Department of State to "support the achievement of U.S. foreign policy goals and objectives, advance national interests, and enhance national security by informing and influencing foreign publics and by expanding and strengthening the relationship between the people and government of the United States and citizens of the rest of the world." [16] These efforts are managed by the Undersecretary for Public Diplomacy and Public Affairs. Tara Sonenshine is the current Undersecretary. Her responsibilities include "leading the U.S. governments overall public diplomacy effort, increasing the impact of educational and cultural exchange, and developing and utilizing new technologies to improve the efficiency of public diplomacy programs." [20] The primary bureaus within the Department of State that engage in public diplomacy abroad are.": [20]
Within the Department of State is the interagency organization, Global Strategic Engagement Center (GSEC). [21] GSEC includes personnel from the Department of State, Department of Defense, the National Counterterrorism Center, the intelligence community and other U.S. government entities involved with strategic communication. This organization serves as the day-to-day interagency coordination, research, analysis and planning on U.S. strategic communication issues. The GSEC operationalizes decisions made by the Interagency Policy Committee (IPC) for Global Engagement. The Chair of the IPC is the Director of Strategic Communication, National Security Council (NSC). [21]
The Department of State is the lead organization in United States Cyber-Diplomacy. This new venture combines the traditional tools of public diplomacy with "innovations in communication and information technology." [22] Some United States Cyber-Diplomacy programs include Dipnote, Opinion Space, Virtual Student Foreign Service and Virtual Presence Post. [23]
Broadcasting Board of Governors(BBG) was created with the dissolution of the United States Information Agency. It assumed responsibility for all nonmilitary, international broadcasting sponsored by the U.S. including the Voice of America, Radio Free Europe/Radio Liberty, Radio Free Asia, Radio and Tv Martí and the Middle East Broadcasting Networks. [24] When these programs were under USIA, they proved strategically important in reaching audiences with valuable information behind the Iron Curtain.
The United States Agency for International Development(USAID) provides nonmilitary foreign assistance to countries around the world. USAID supports disaster recovery and promotes long-term and equitable economic growth. This is done by supporting efforts that support agriculture and food security, economic growth and trade, education, global health and other efforts. [25]
The officially stated goals of the foreign policy of the United States of America, including all the bureaus and offices in the United States Department of State, as mentioned in the Foreign Policy Agenda of the Department of State, are "to build and sustain a more democratic, secure, and prosperous world for the benefit of the American people and the international community". The United States House Committee on Foreign Affairs states as some of its jurisdictional goals: "export controls, including nonproliferation of nuclear technology and nuclear hardware; measures to foster commercial interaction with foreign nations and to safeguard American business abroad; international commodity agreements; international education; and protection of American citizens abroad and expulsion". U.S. foreign policy and foreign aid have been the subject of much debate, praise, and criticism, both domestically and abroad.
The United States Department of State (DOS), or State Department, is an executive department of the U.S. federal government responsible for the nation's foreign policy and international relations. Equivalent to the ministry of foreign affairs of other nations, its primary duties are advising the U.S. president, administering diplomatic missions, negotiating international treaties and agreements, and representing the U.S. at the United Nations. The department is headquartered in the Harry S Truman Building, a few blocks from the White House, in the Foggy Bottom neighborhood of Washington, D.C.; "Foggy Bottom" is thus sometimes used as a metonym.
The National Security Strategy (NSS) is a document prepared periodically by the executive branch of the United States that lists the national security concerns and how the administration plans to deal with them. The legal foundation for the document is spelled out in the Goldwater–Nichols Act. The document is purposely general in content, and its implementation relies on elaborating guidance provided in supporting documents such as the National Military Strategy.
In international relations, public diplomacy or people's diplomacy, broadly speaking, is any of the various government-sponsored efforts aimed at communicating directly with foreign publics to establish a dialogue designed to inform and influence with the aim that this foreign public supports or tolerates a government's strategic objectives. These also include propaganda. As the international order has changed over the 20th century, so has the practice of public diplomacy. Its practitioners use a variety of instruments and methods ranging from personal contact and media interviews to the Internet and educational exchanges.
The Bureau of Intelligence and Research (INR) is an intelligence agency in the United States Department of State. Its central mission is to provide all-source intelligence and analysis in support of U.S. diplomacy and foreign policy. INR is the oldest civilian element of the U.S. Intelligence Community and among the smallest, with roughly 300 personnel. Though lacking the resources and technology of other U.S. intelligence agencies, it is "one of the most highly regarded" for the quality of its work.
Public diplomacy of Israel is the use of public diplomacy in favor of the State of Israel, i.e. efforts aimed at communicating directly with citizens of other countries to inform and influence them so that they support or tolerate the Israeli government's strategic objectives.
Cultural diplomacy is a type of public diplomacy and soft power that includes the "exchange of ideas, information, art, language and other aspects of culture among nations and their peoples in order to foster mutual understanding". The purpose of cultural diplomacy is for the people of a foreign nation to develop an understanding of the nation's ideals and institutions in an effort to build broad support for economic and political goals. In essence "cultural diplomacy reveals the soul of a nation", which in turn creates influence. Though often overlooked, cultural diplomacy can and does play an important role in achieving national security efforts.
Psychological operations (PSYOP) are operations to convey selected information and indicators to audiences to influence their emotions, motives, and objective reasoning, and ultimately the behavior of governments, organizations, groups, and individuals.
The U.S. Department of State's Bureau of International Information Programs (IIP) supported the department's public diplomacy efforts by providing and supporting the places, content, and infrastructure needed for sustained conversations with foreign audiences. It was headed by the Coordinator for International Information Programs. IIP was one of three bureaus that report to the Undersecretary for Public Diplomacy and Public Affairs. The Bureau of Educational and Cultural Affairs and the Bureau of Public Affairs were the sister bureaus. On May 28, 2019, the bureau merged with the Bureau of Public Affairs into the Bureau of Global Public Affairs, and the duties of the Coordinator merged into the duties of the Assistant Secretary of State for Global Public Affairs.
Transformational Diplomacy is a diplomacy initiative championed by former United States secretary of state Condoleezza Rice for reinvigorating American Foreign Policy and the United States Foreign Service.
The Assistant to the Secretary of Defense for Public Affairs, or ATSD (PA), is the principal staff advisor and assistant to the Secretary of Defense and Deputy Secretary of Defense for public information, internal information, community relations, information training, and audiovisual matters in support of Department of Defense activities, leading a worldwide public affairs community of some 3,800 military and civilian personnel. The Assistant to the Secretary follows the Secretary's Principles of Information in providing Defense Department information to the public, the United States Congress and the media.
In international relations, the term smart power refers to the combination of hard power and soft power strategies. It is defined by the Center for Strategic and International Studies as "an approach that underscores the necessity of a strong military, but also invests heavily in alliances, partnerships, and institutions of all levels to expand one's influence and establish legitimacy of one's action."
Full spectrum diplomacy is a combination of traditional, government-to-government diplomacy with the many components of public diplomacy as well as the integration of these two functions with other instruments of statecraft. The term was coined by Dr. John Lenczowski, the founder and president of the Institute of World Politics in Washington, D.C. in his book Full Spectrum Diplomacy and Grand Strategy: Reforming the Structure and Culture of U.S. Foreign Policy which was released in May, 2011.
Public diplomacy is that "form of international Political Advocacy in which the civilians of one country use legitimate means to reach out to the civilians of another country in order to gain popular support for negotiations occurring through diplomatic channels."
National Security Decision Directive 77, was a U.S. National Security Directive signed on January 14, 1983, by President Ronald Reagan. The directive established a Special Planning Group (SPG) under the National Security Council (NSC) whose purpose was to strengthen, organize, plan, and coordinate public diplomacy of the United States relative to national security. This NSDD positioned the White House and the National Security Staff at the helm of public diplomacy coordination across government agencies. NSDD-77 lay the groundwork for the Reagan administration's aggressive public diplomacy strategy and included guidance for inter-agency working groups to execute wide-ranging tactics for information dissemination both domestically and internationally.
Public diplomacy in the Islamic Republic of Iran refers to the public relations efforts to disseminate information about the Islamic Republic of Iran. Such efforts seek to communicate with foreign publics in order to establish a dialogue designed to inform and influence. Instruments of public diplomacy in the Islamic Republic of Iran include cultural exchanges, film and print media, and sports diplomacy.
Brian E. Carlson is a public diplomacy specialist. He served as American ambassador to Latvia in the George W. Bush administration and he currently advises international media and audience analysis firm InterMedia Research Institute on strategic communication matters.
Cyber-diplomacy is the evolution of public diplomacy to include and use the new platforms of communication in the 21st century. As explained by Jan Melissen in The New Public Diplomacy: Soft Power in International Relations, cyber-diplomacy “links the impact of innovations in communication and information technology to diplomacy.” Cyber-diplomacy is also known as or is part of public diplomacy 2.0, EDiplomacy, and virtual diplomacy. Cyber-diplomacy has as its underpinnings that, “it recognizes that new communication technologies offer new opportunities to interact with a wider public by adopting a network approach and making the most of an increasingly multicentric global, interdependent system.”
The Interagency Active Measures Working Group was a group led by the United States Department of State and later by the United States Information Agency (USIA). The group was formed early during the Reagan administration, in 1981, as an effort to counter aggressive Soviet disinformation.
United States–China security cooperation refers to various projects, combined operations, communications, official dialogues, joint exchanges, and joint exercises, between agencies, groups, and individuals within the government of United States and the People's Republic of China, in a number of areas pertaining to global security, defense policy, and various forms of military and security cooperation.