 | |
| Company type | Subsidiary |
|---|---|
| Industry | Travel |
| Parent | Disney Parks, Experiences and Products (The Walt Disney Company) |
| Divisions | Disney Institute Disney Event Group [1] |
| Website | disneyvacations |
The Walt Disney Travel Company is the company name for the services The Walt Disney Company employ to help guests book tickets and reservations for the Walt Disney Parks and Resorts around the world. Travel agencies currently book their vacation packages through the Walt Disney Travel Company.
The Walt Disney Travel Company, Incorporated, along with the Walt Disney World Company, the Walt Disney World Hospitality and Recreation Corporation and the Reedy Creek Improvement District, owns the land in the Walt Disney World Resort. These are all wholly owned subsidiaries of The Walt Disney Company.
Santa Rosa Land Company, Incorporated, incorporated in or before 1968 to own some of the Walt Disney World Resort, changed its name to Walt Disney Travel Company, Incorporated on August 16, 1973. All of the land it owns is backstage areas (i.e., areas not normally open to the public).
In April 2014, president Randy Garfield retired. [1] Kenneth Svendsen was named president in March 2014. [2]
The Walt Disney Travel Company has three main offices, where guests can call-in to get help booking their accommodations, tickets, airfare, and other travel products.
The DRTSC is located in Anaheim, California, about a mile from the Disneyland Resort. This location helps guests book tickets for Disneyland and Disney California Adventure. It also books for Disney's Grand Californian Hotel & Spa, Disneyland Hotel, Disney's Paradise Pier Hotel, and a large group of hotels throughout Southern California, including in Los Angeles and San Diego.
The DRTSC also provides overflow support for Disney World Reservations and MyDisneyExperience technical support.
It also does travel services for Aulani.
The Disney Reservation Center is located in Orlando, Florida, with a second office in Tampa, Florida. This location services Walt Disney World, and all included Theme Parks, Resort Hotels, partner hotels, ticket sales, as well as technical support and photo support and recovery for the MyDisneyExperience website and app.
The Disney Reservation Center also provides support for the Disneyland Resort in California and Aulani Resort & Spa through Internet Help Desk, Photo Imaging Guest Support, and serves as the reservation center for Disneyland Paris in France.
Walt Disney Travel Company International (WDTCI) is a division of The Walt Disney Company Ltd, and Disney's official holiday specialist for the EMEA market, bringing guests great deals on Disney hotels, tickets and transport-inclusive holidays to Walt Disney World, Disneyland Paris and Disney Cruise Line.
The Walt Disney World Resort is an entertainment resort complex located about 20 miles (32 km) southwest of Orlando, Florida, United States. Opened on October 1, 1971, the resort is operated by Disney Experiences, a division of The Walt Disney Company. The property covers nearly 25,000 acres, of which half has been developed. Walt Disney World contains numerous recreational facilities designed to attract visitors for an extended stay, including four theme parks, two water parks, four golf courses, conference centers, a competitive sports complex and a shopping, dining, and entertainment complex. Additionally, there are 19 Disney-owned resort hotels and one camping resort on the property, and many other non-Disney-operated resorts on and near the property.
An amusement park is a park that features various attractions, such as rides and games, as well as other events for entertainment purposes. A theme park is a type of amusement park that bases its structures and attractions around a central theme, often featuring multiple areas with different themes. Unlike temporary and mobile funfairs and carnivals, amusement parks are stationary and built for long-lasting operation. They are more elaborate than city parks and playgrounds, usually providing attractions that cater to a variety of age groups. While amusement parks often contain themed areas, theme parks place a heavier focus with more intricately-designed themes that revolve around a particular subject or group of subjects.
Disney California Adventure is a theme park at the Disneyland Resort in Anaheim, California. It is owned and operated by The Walt Disney Company through its Experiences division. The 72-acre (29 ha) park is themed after Disney's interpretation of California, by the use of Disney, Pixar and Marvel properties. The park opened on February 8, 2001, and is the second of two theme parks built at the Disneyland Resort complex, after Disneyland.
The Disneyland Resort is an entertainment resort in Anaheim, California, United States. It is owned and operated by The Walt Disney Company through its Experiences division and is home to two theme parks, three hotels, and the Downtown Disney shopping, dining, and entertainment district.
Disney's Grand Californian Hotel & Spa is a hotel located at the Disneyland Resort in Anaheim, California. The hotel was constructed as part of a major expansion of the Disneyland Resort in 2001. It was constructed and operated by The Walt Disney Company. The hotel was designed in the American Craftsman style of architecture. It also features a Disney Vacation Club wing that opened on September 23, 2009. The hotel has a private entrance to Disney California Adventure Park. In 2017, Disney remodeled the rooms, along with the lobby.
Disney Parks have utilized virtual queue systems since the introduction of the FastPass System in 1999. These systems allow theme park visitors to wait in a virtual queue for an attraction, reducing the time spent in line. Depending on the system, access to virtual queues may come with park admission or may be an additional charge. Currently available virtual queue systems are Disney Genie at Disneyland Resort and Walt Disney World, and Disney Premier Access at Disneyland Paris, Hong Kong Disneyland Resort, Tokyo Disney Resort, and Shanghai Disney Resort. Previous systems include FastPass, FastPass+, and MaxPass.
Walt Disney World Hospitality and Recreation Corporation, along with Walt Disney World Company, Walt Disney Travel Company, and Reedy Creek Improvement District, owns the land in Walt Disney World Resort. These are all wholly owned subsidiaries of The Walt Disney Company.
The Disney Vacation Club (DVC) is a vacation timeshare program owned and operated by Disney Vacation Development, Inc., a subsidiary of Disney Signature Experiences, a division of Disney Experiences, a segment of The Walt Disney Company. It allows buying a real estate interest in a DVC resort via a flexible points-based membership system. There are an estimated 220,000 club members.
Disney Experiences, commonly known as Disney Parks, is one of the three major divisions of The Walt Disney Company. It was founded on April 1, 1971, exactly six months before the opening of Walt Disney World.
The Hong Kong Disneyland Resort is a resort built and owned by Hong Kong International Theme Parks Limited, a joint venture of the Government of Hong Kong and The Walt Disney Company in Hong Kong on reclaimed land beside Penny's Bay, at the northeastern tip of Lantau Island, approximately two kilometres (1.2 mi) from Discovery Bay. It is the second Disney Resort in Asia. Officially opened on 12 September 2005, the resort contains the Hong Kong Disneyland theme park, the Hong Kong Disneyland Hotel, Disney's Hollywood Hotel, Disney Explorers Lodge and several retail, dining and entertainment facilities covering 1.3 square kilometres of the island.
The Disneyland Monorail is an attraction and transportation line at the Disneyland Resort in Anaheim, California, United States. It was the first daily operating monorail in the world.
WestCOT was a planned second theme park for the Disneyland Resort in Anaheim, California. It was essentially a replica of EPCOT Center at the Walt Disney World Resort in Lake Buena Vista, Florida, and was dedicated to the celebration of human achievement, namely technological innovation and international culture. The park was represented by SpaceStation Earth, a larger version of the geodesic sphere Spaceship Earth featured at EPCOT Center.
Joseph Rohde is an American themed entertainment designer and artist, serving as the Experience Architect for Virgin Galactic. Rohde was previously a veteran executive at Walt Disney Imagineering, the division of The Walt Disney Company that designs and builds Disney's theme parks and resort hotels. Rohde's formal title was Executive Designer and Vice President, Creative.
Edward Arthur Grier is the dean of the Santa Clara University Leavey School of Business. Before coming to SCU, he was the dean at VCU, and before that he was an executive at The Walt Disney Company.
The Disneyland Hotel is a resort hotel located at the Disneyland Resort in Anaheim, California, owned by the Walt Disney Company and operated through their Experiences division. Opened on October 5, 1955, as a motor inn owned and operated by Jack Wrather under an agreement with Walt Disney, the hotel was the first to officially bear the Disney name. Under Wrather's ownership, the hotel underwent several expansions and renovations over the years before being acquired by Disney in 1988. The hotel was downsized to its present capacity in 1999 as part of the Disneyland Resort expansion.
Disneyland is a theme park at the Disneyland Resort in Anaheim, California. It was the first theme park opened by the Walt Disney Company and the only one designed and constructed under the direct supervision of Walt Disney, and opened on July 17, 1955.
Aulani, a Disney Resort & Spa, is a beachside resort hotel at the Ko Olina Resort in Kapolei, Hawaii, on the island of Oahu. It is one of Disney's "stand-alone" hotel situated in a location without any adjacent theme parks, alongside Disney's Hilton Head Island Resort and Disney's Vero Beach Resort.
Djuan Rivers was the Vice President of Disney's Animal Kingdom at Walt Disney World from 2014 until May of 2021. He previously served as Vice President for Hotels and Business Solutions at Disneyland Paris after having been General Manager of the Disney Aulani Resort & Spa in Hawaii. He was one of the most senior African Americans in the Walt Disney Company during his tenure.
Duffy the Disney Bear (ダッフィー) is a Disney Parks character developed for merchandise, live entertainment and meet-and-greets. The character is especially popular in Disney's Asian theme parks — Tokyo Disney Resort, Hong Kong Disneyland and Shanghai Disneyland — and can also be found at Disneyland Paris and the Aulani resort, as well as the Disney Cruise Line. The character has struggled to find an audience at the American parks Disney California Adventure and Walt Disney World.
MyMagic+ is a suite of technologies first implemented at the Walt Disney World Resort that enable a number of services and enhancements to guests of the resort. Influenced by wearable computing and the concept of the Internet of Things, the system is primarily designed to consolidate various functions, such as payments, hotel room access, ticketing, FastPass, into a digital architecture consisting primarily of radio systems, RFID-enabled wristbands known as MagicBands, and features accessible via online services and mobile apps.
