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Action research is a philosophy and methodology of research generally applied in the social sciences. It seeks transformative change through the simultaneous process of taking action and doing research, which are linked together by critical reflection. Kurt Lewin, then a professor at MIT, first coined the term "action research" in 1944. In his 1946 paper "Action Research and Minority Problems" he described action research as "a comparative research on the conditions and effects of various forms of social action and research leading to social action" that uses "a spiral of steps, each of which is composed of a circle of planning, action and fact-finding about the result of the action".
Action research is an interactive inquiry process that balances problem-solving actions implemented in a collaborative context with data-driven collaborative analysis or research to understand underlying causes enabling future predictions about personal and organizational change. [1] [2] [3] [4] [5] [6] [7] [8]
After seven decades of action research development, many methods have evolved that adjust the balance to focus more on the actions taken or more on the research that results from the reflective understanding of the actions. This tension exists between:
Action research challenges traditional social science by moving beyond reflective knowledge created by outside experts sampling variables, to an active moment-to-moment theorizing, data collecting and inquiry occurring in the midst of emergent structure. "Knowledge is always gained through action and for action. From this starting point, to question the validity of social knowledge is to question, not how to develop a reflective science about action, but how to develop genuinely well-informed action – how to conduct an action science". [10] In this sense, engaging in action research is a form of problem-based investigation by practitioners into their practice, thus it is an empirical process. The goal is both to create and share knowledge in the social sciences.
Chris Argyris' action science begins with the study of how human beings design their actions in difficult situations. Humans design their actions to achieve intended consequences and are governed by a set of environment variables. How those governing variables are treated in designing actions are the key differences between single-loop and double-loop learning. When actions are designed to achieve the intended consequences and to suppress conflict about the governing variables, a single-loop learning cycle usually ensues.
On the other hand, when actions are taken not only to achieve the intended consequences, but also to openly inquire about conflict and to possibly transform the governing variables, both single- and double-loop learning cycles usually ensue. (Argyris applies single- and double-loop learning concepts not only to personal behaviors but also to organizational behaviors in his models.) This is different from experimental research in which environmental variables are controlled and researchers try to find out cause and effect in an isolated environment.
Cooperative, aka collaborative, inquiry was first proposed by John Heron in 1971 and later expanded with Peter Reason and Demi Brown. The major idea is to "research 'with' rather than 'on' people." It emphasizes the full involvement in research decisions of all active participants as co-researchers.
Cooperative inquiry creates a research cycle among 4 different types of knowledge: propositional (as in contemporary science), practical (the knowledge that comes with actually doing what you propose), experiential (the real-time feedback we get about our interaction with the larger world) and presentational (the artistic rehearsal process through which we craft new practices). At every cycle, the research process includes these four stages, with deepening experience and knowledge of the initial proposition, or of new propositions.
Participatory action research builds on the critical pedagogy put forward by Paulo Freire as a response to the traditional formal models of education where the "teacher" stands at the front and "imparts" information to the "students" who are passive recipients. This was further developed in "adult education" models throughout Latin America.
Orlando Fals-Borda (1925–2008), Colombian sociologist and political activist, was one of the principal promoters of participatory action research (IAP in Spanish) in Latin America. He published a "double history of the coast", book that compares the official "history" and the non-official "story" of the north coast of Colombia.
William Barry [11] defined an approach to action research which focuses on creating ontological weight. [12] He adapted the idea of ontological weight to action research from existential Christian philosopher Gabriel Marcel. [13] Barry was influenced by Jean McNiff's and Jack Whitehead's [14] phraseology of living theory action research but was diametrically opposed to the validation process advocated by Whitehead which demanded video "evidence" of "energy flowing values" and his atheistic ontological position which influenced his conception of values in action research. [15]
Barry explained that living educational theory (LET) is "a critical and transformational approach to action research. It confronts the researcher to challenge the status quo of their educational practice and to answer the question, 'How can I improve what I'm doing?' Researchers who use this approach must be willing to recognize and assume responsibility for being 'living contradictions' in their professional practice – thinking one way and acting in another. The mission of the LET action researcher is to overcome workplace norms and self-behavior which contradict the researcher's values and beliefs. The vision of the LET researcher is to make an original contribution to knowledge through generating an educational theory proven to improve the learning of people within a social learning space. The standard of judgment for theory validity is evidence of workplace reform, transformational growth of the researcher, and improved learning by the people researcher claimed to have influenced...". [16]
Wendell L. French and Cecil Bell define organization development (OD) at one point as "organization improvement through action research". [17] If one idea can be said to summarize OD's underlying philosophy, it would be action research as it was conceptualized by Kurt Lewin and later elaborated and expanded on by other behavioral scientists. Concerned with social change and, more particularly, with effective, permanent social change, Lewin believed that the motivation to change was strongly related to action: If people are active in decisions affecting them, they are more likely to adopt new ways. "Rational social management", he said, "proceeds in a spiral of steps, each of which is composed of a circle of planning, action and fact-finding about the result of action". [18]
Lewin's description of the process of change involves three steps: [18] Figure 1 summarizes the steps and processes involved in planned change through action research. Action research is depicted as a cyclical process of change.
Major adjustments and reevaluations would return the OD project to the first or planning stage for basic changes in the program. The action-research model shown in Figure 1 closely follows Lewin's repetitive cycle of planning, action, and measuring results. It also illustrates other aspects of Lewin's general model of change. As indicated in the diagram, the planning stage is a period of unfreezing, or problem awareness. [18] The action stage is a period of changing, that is, trying out new forms of behavior in an effort to understand and cope with the system's problems. (There is inevitable overlap between the stages, since the boundaries are not clear-cut and cannot be in a continuous process).
The results stage is a period of refreezing, in which new behaviors are tried out on the job and, if successful and reinforcing, become a part of the system's repertoire of problem-solving behavior. Action research is problem centered, client centered, and action oriented. It involves the client system in a diagnostic, active-learning, problem-finding and problem-solving process.
Action research has become a significant methodology for intervention, development and change within groups and communities. It is promoted and implemented by many international development agencies and university programs, as well as local community organizations around the world, such as AERA and Claremont Lincoln in America, [20] [21] CARN in the United Kingdom, [22] CCAR in Sweden, [23] CLAYSS in Argentina, [24] CARPED and PRIA in India, [25] [26] and ARNA in the Americas. [27]
The Center for Collaborative Action Research makes available a set of twelve tutorials as a self-paced online course in learning how to do action research. It includes a free workbook that can be used online or printed.
The field is supported by a quarterly peer-reviewed academic journal, Action Research , founded in 2003 and edited by Hilary Bradbury. [28]
Organization development (OD) is the study and implementation of practices, systems, and techniques that affect organizational change. The goal of which is to modify a group's/organization's performance and/or culture. The organizational changes are typically initiated by the group's stakeholders. OD emerged from human relations studies in the 1930s, during which psychologists realized that organizational structures and processes influence worker behavior and motivation.
Organizational learning is the process of creating, retaining, and transferring knowledge within an organization. An organization improves over time as it gains experience. From this experience, it is able to create knowledge. This knowledge is broad, covering any topic that could better an organization. Examples may include ways to increase production efficiency or to develop beneficial investor relations. Knowledge is created at four different units: individual, group, organizational, and inter organizational.
Chris Argyris was an American business theorist and professor at Yale School of Management and Harvard Business School. Argyris, like Richard Beckhard, Edgar Schein and Warren Bennis, is known as a co-founder of organization development, and known for seminal work on learning organizations.
Donald Alan Schön was an American philosopher and professor in urban planning at the Massachusetts Institute of Technology. He developed the concept of reflective practice and contributed to the theory of organizational learning.
Kurt Lewin was a German-American psychologist, known as one of the modern pioneers of social, organizational, and applied psychology in the United States. During his professional career Lewin applied himself to three general topics: applied research, action research, and group communication.
A learning cycle is a concept of how people learn from experience. A learning cycle will have a number of stages or phases, the last of which can be followed by the first.
Participatory action research (PAR) is an approach to action research emphasizing participation and action by members of communities affected by that research. It seeks to understand the world by trying to change it, collaboratively and following reflection. PAR emphasizes collective inquiry and experimentation grounded in experience and social history. Within a PAR process, "communities of inquiry and action evolve and address questions and issues that are significant for those who participate as co-researchers". PAR contrasts with mainstream research methods, which emphasize controlled experimentation, statistical analysis, and reproducibility of findings.
Community-based participatory research (CBPR) is an equitable approach to research in which researchers, organizations, and community members collaborate on all aspects of a research project. CBPR empowers all stakeholders to offer their expertise and partake in the decision-making process. CBPR projects aim to increase the body of knowledge and the public's awareness of a given phenomenon and apply that knowledge to create social and political interventions that will benefit the community. CBPR projects range in their approaches to community engagement. Some practitioners are less inclusive of community members in the decision-making processes, whereas others empower community members to direct of the goals of the project.
The community of inquiry (CoI) is a concept first introduced by early pragmatist philosophers C.S.Peirce and John Dewey, concerning the nature of knowledge formation and the process of scientific inquiry. The community of inquiry is broadly defined as any group of individuals involved in a process of empirical or conceptual inquiry into problematic situations. This concept was novel in its emphasis on the social quality and contingency of knowledge formation in the sciences, contrary to the Cartesian model of science, which assumes a fixed, unchanging reality that is objectively knowable by rational observers. The community of inquiry emphasizes that knowledge is necessarily embedded within a social context and, thus, requires intersubjective agreement among those involved in the process of inquiry for legitimacy.
Praxis intervention is a form of participatory action research that emphasizes working on the praxis potential, or phronesis, of its participants. This contrasts with other forms of participatory action research, which emphasize the collective modification of the external world. Praxis potential refers to the members' potential to reflexively work on their respective mentalities; "participant" here refers not only to the clientele beneficiaries of the praxis intervention project but also to the organizers and experts participating in such a project. Praxis intervention is intended to guide its members through a process of "participant objectivation." The method prioritizes unsettling settled mentalities, especially where the prevailing mindsets in the social world or individuals are suspected to have sustained or contributed to their suffering or marginalization.
Education sciences, also known as education studies, education theory, and traditionally called pedagogy, seek to describe, understand, and prescribe education policy and practice. Education sciences include many topics, such as pedagogy, andragogy, curriculum, learning, education policy, organization and leadership. Educational thought is informed by many disciplines, such as history, philosophy, sociology, and psychology.
Sheila McNamee is an American academic known for her work in human communication and social constructionism theory and practice. She is a Professor of Communication at the University of New Hampshire and founding member, Vice President and board member of the Taos Institute. She has authored numerous, books, chapters, and journal articles. Her work focuses on appreciative dialogic transformation within a variety of social and institutional contexts including psychotherapy, organizations, education, healthcare, and local communities. She engages constructionist practices in a variety of contexts to bring communities of participants with diametrically opposing viewpoints together to create livable futures.
Human Systems Intervention (HSI) is the design and implementation of interventions in social settings where adults are confronted with the need to change their perspectives, attitudes, and actions. Depending on the philosophical and theoretical orientation of the intervener, the process can be approached as a planned, systematic, and collaborative activity.
Double-loop learning entails the modification of goals or decision-making rules in the light of experience. The first loop uses the goals or decision-making rules, the second loop enables their modification, hence "double-loop". Double-loop learning recognises that the way a problem is defined and solved can be a source of the problem. This type of learning can be useful in organizational learning since it can drive creativity and innovation, going beyond adapting to change to anticipating or being ahead of change.
Kenneth J. Gergen is an American social psychologist and emeritus professor at Swarthmore College. He obtained his Bachelor of Arts from Yale University (1957) and his PhD from Duke University (1962).
Empowerment evaluation (EE) is an evaluation approach designed to help communities monitor and evaluate their own performance. It is used in comprehensive community initiatives as well as small-scale settings and is designed to help groups accomplish their goals. According to David Fetterman, "Empowerment evaluation is the use of evaluation concepts, techniques, and findings to foster improvement and self-determination". An expanded definition is: "Empowerment evaluation is an evaluation approach that aims to increase the likelihood that programs will achieve results by increasing the capacity of program stakeholders to plan, implement, and evaluate their own programs."
Jean J. Schensul is a medical anthropologist and senior scientist at The Institute for Community Research, in Hartford, Connecticut. Dr. Schensul is most notable for her research on HIV/AIDS prevention and other health-related research in the United States, as well as her extensive writing on ethnographic research methods. She has made notable contributions to the field of applied anthropology, with her work on structural interventions to health disparities leading to the development of new organizations, community research partnerships, and community/university associations. Schensul’s work has been dedicated to community-based research on topics such as senior health, education, and substance abuse, among others.
Harwood research refers to research in organizational psychology that took place at Harwood Manufacturing, a Virginia-based textiles manufacturer, over the course of four decades in the early to mid-Twentieth Century.
Organizational metacognition is knowing what an organization knows, a concept related to metacognition, organizational learning, the learning organization and sensemaking. It is used to describe how organizations and teams develop an awareness of their own thinking, learning how to learn, where awareness of ignorance can motivate learning.
Art-based research is a mode of formal qualitative inquiry that uses artistic processes in order to understand and articulate the subjectivity of human experience.
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