B. Kevin Turner

Last updated

Kevin Turner
BKevinTurner2017.jpg
Turner in 2017
Born
Brian Kevin Turner [1]

April 3, 1965 (1965-04-03) (age 59)
Oklahoma, US
Alma mater East Central University
OccupationBusinessman
Known forFormer chief operating officer of Microsoft
Board member of Albertsons
Zayo Group
Brain Corp
SpouseShelley Turner
Children3

B. Kevin Turner (born April 3, 1965) is an American businessman and investor who is the chairman of Zayo Group and the vice chairman of Albertsons/Safeway Inc. [2]

Contents

During his nearly 20 years at Walmart, Turner rose through the ranks from a store cashier to become the company's global CIO, then CEO of Sam's Club, a $37 billion division of Walmart. [3] Turner was the chief operating officer of Microsoft from 2005 to 2016. [3] From 2016 to 2017, he was the vice chairman of Citadel LLC and CEO of Citadel Securities. [4]

As Microsoft COO, Turner led the company's global sales, marketing, and services organization. [3] He also managed Microsoft's partner channels and corporate support functions, including information technology, licensing, pricing, and operations. [5] His organization included more than 70,000 employees in more than 190 countries. [5] Turner remained through the transitions of Bill Gates, Steve Ballmer, and Satya Nadella. [3]

Early life and education

Turner grew up in Stratford, Oklahoma. [6] In 1987, Turner earned a Bachelor of Science in business administration with a concentration in management from East Central University in Ada, Oklahoma, where he was a member of the Pi Kappa Alpha fraternity. [7] During his college years, he worked full-time as a cashier at Walmart. [8]

Career

Early career at Walmart (1985–2000)

Turner worked nearly 20 years at Walmart. He began working as a cashier in 1985 in his hometown of Ada, Oklahoma. While attending college, he rose through the store ranks, to customer service manager, housewares department manager and head office cashier. After several promotions, Turner found himself in the auditing department, where he came into contact with Sam Walton. [9] On Walton's advice, Turner joined the company's information systems division, where he worked his way through a succession of jobs: business analyst, strategy manager, director, and then assistant CIO. [10] In 1995, at the age of 29, Turner became Walmart's youngest corporate vice president and officer. [11] In 1997, Turner became the recipient of the first "Sam M. Walton – Entrepreneur of the Year" award, the highest honor given at Walmart, voted on by the Walton Family. [12]

CIO of Walmart (2000–2002)

In February 2000, 34-year-old Turner became the chief information officer of Walmart, after his boss Randy Mott left for Dell. [13] He oversaw Walmart's information technology and worldwide data-tracking system. The division consisted of over 2,000 employees in Bentonville, Arkansas. He led the team that developed retail-specific applications such as Retail Link at Walmart. [14] During his tenure, Turner was one of the world's largest corporate buyers of technology, and directed the technology strategy of a company renowned for its deft use of computing to streamline everything from global procurement to neighborhood shopping trends. [15]

CEO of Sam's Club (2002–2005)

In 2002, Turner replaced Tom Grimm as the president and chief executive officer of the Walmart-owned retailer Sam's Club, which had over 46 million members and over US$37.1 billion in annual sales. [16] In addition to his role at Sam's Club, he was also a member of the executive committee at Walmart. [17] Under Turner, Sam's Club focused on lowering prices to win over small-business customers. In his last fiscal year as CEO, Sam's Club turned in 5.8 percent sales growth at stores open at least a year, nearly double the 2.9 percent sales growth at U.S. Walmart stores. [18] As CEO, Turner improved the performance of the warehouse clubs and closed the gap with Costco. [15] Turner was the president and CEO of Sam's Club until he left for Microsoft in 2005. [15] After his departure for Microsoft, Sam's Club named Doug McMillon as its CEO. [19]

COO of Microsoft (2005–2016)

Turner at the Microsoft Store opening in New York City in 2015 Microsoft Store Opening New York COO.jpg
Turner at the Microsoft Store opening in New York City in 2015

In 2005, Turner was approached by Microsoft co-founder Bill Gates and CEO Steve Ballmer about overseeing the company's worldwide sales, marketing, services, and internal IT operations organization. [15] He had worked with Gates and Ballmer during his time as CIO of Walmart. [15] Turner accepted the offer and moved his wife and three children to Washington state where, in September 2005, he became the chief operating officer of Microsoft (the previous COO, Rick Belluzzo, had left the company in 2002 and no replacement had been hired). [20]

From 2005 to 2016, Turner was responsible for the strategic and operational leadership of Microsoft's worldwide sales, field marketing and services organization. He also managed support and partner channels, Microsoft stores, and corporate support functions including information technology, licensing and pricing, and operations. [5] His organization included over 70,000 employees in more than 190 countries. In 2009, Turner started Microsoft's entry into the retail stores business. [21] Along with Steve Ballmer, Satya Nadella and other senior executives, Turner was on the Senior Leadership Team that set the overall strategy and direction for Microsoft.

As COO, Turner introduced procedures such as a "conditions of satisfaction" document that details what Microsoft will provide each client. [22] A screw-up required a "correction of errors" in which employees autopsied the mistake and laid out steps to ensure it did not happen again. [22] He also created standard scorecards with 30 categories to measure each subsidiary's performance. [22] At Microsoft, Turner was known for his speeches at partner and sales events that amped up the rivalry with competitors like Oracle, Google and IBM. [22] Turner also focused on training talents with initiatives such as ExPo Leaders Building Leaders program, a training and development program that involve multiple methodologies that are customized according to the position of the leader-participant in the organization. [23]

When Steve Ballmer announced he was stepping down as CEO, Turner was one of three internal candidates on the CEO short-list, but ultimately lost the job to Satya Nadella. [24]

In July 2016, after eleven years as COO, Turner left Microsoft to join Citadel LLC. [25] From 2005 to 2016, Turner helped increase Microsoft's yearly revenue from $37 billion to over $93 billion. [26] After his departure, Microsoft CEO Satya Nadella stated that in his time as COO, Turner "built the sales force into the strategic asset it is today with incredible talent, while at the same time more than doubling our revenue and driving customer satisfaction scores to the highest in company history." [3]

After his departure for Citadel LLC, Turner's responsibilities were split across five different Microsoft executives: Jean-Philippe Courtois, Amy Hood, Chris Capossela, Kurt DelBene and Judson Althoff. [27]

CEO of Citadel Securities (2016–2017)

Turner at the 2016 Milken Conference Milken 2016 Turner.jpg
Turner at the 2016 Milken Conference

In July 2016, Turner left Microsoft to become the vice chairman of Citadel LLC and the chief executive officer of Citadel Securities. [28] Citadel Securities is a market maker, providing liquidity and trade execution to retail and institutional clients. [29] Turner's team included Jamil Nazarali, head of Citadel Execution Services, and Paul Hamill, global head of fixed income, currencies and commodities for Citadel Securities. [30] His appointment occurred after Citadel Securities purchased the designated market-maker business of KCG Holdings and the Automated Trading Desk, a computer-based market making pioneer owned by Citigroup. [31] On January 27, 2017, Turner left his position at Citadel Securities. [4]

Boards and other roles

From 2010 to 2020, Turner served on Nordstrom's board of directors. He was on the technology and finance committees as a part of his board role. [32] In May 2020, Turner decided to not run for reelection on his board seat. [33]

In 2017, Albertsons/Safeway appointed Turner as vice chairman of the board of managers of AB Acquisition, its direct parent company. He was also named as the senior advisor to Albertsons chairman and CEO, Robert G. Miller. [34]

Alongside Brandin Cohen, Andy Cohen and Lewis Wolff, Turner invested in and served on the board of directors of Liquid IV, a California-based health-science nutrition and wellness company. [35] The brand sells products for sleep, energy and hydration. In September 2020, Liquid IV was acquired by Unilever, a British-Dutch multinational consumer goods company. [36]

In 2018 Turner was appointed president and CEO of Core Scientific, a blockchain hosting and infrastructure provider headquartered in Bellevue, Washington. [37] It operates crypto mines around the United States. [38] Turner was replaced in May 2021 by co-founder and chairman Mike Levitt. [38] While Turner was CEO, Core Scientific became North America's largest blockchain hosting and infrastructure provider. [39]

In 2020, Turner was named chairman of the board of directors at Zayo Group, [40] which had been acquired by global investment firms EQT AB and Digital Colony for $14.3 billion. [41]

Awards and honors

Personal life

Turner lives with his wife, Shelley, in Jackson Hole, Wyoming. They have three children. [6]

Related Research Articles

<span class="mw-page-title-main">Steve Ballmer</span> American businessman and investor (born 1956)

Steven Anthony Ballmer is an American businessman and investor who was the chief executive officer of Microsoft from 2000 to 2014. He is the owner of the Los Angeles Clippers of the National Basketball Association (NBA). He is a co-founder of Ballmer Group, a philanthropic investment company.

<span class="mw-page-title-main">Walmart</span> American multinational retail corporation operating department stores

Walmart Inc. is an American multinational retail corporation that operates a chain of hypermarkets, discount department stores, and grocery stores in the United States and 23 other countries. It is headquartered in Bentonville, Arkansas. The company was founded by brothers Sam and James "Bud" Walton in nearby Rogers, Arkansas in 1962 and incorporated under Delaware General Corporation Law on October 31, 1969. It also owns and operates Sam's Club retail warehouses.

<span class="mw-page-title-main">Sam Walton</span> American business magnate (1918–1992)

Samuel Moore Walton was an American business magnate best known for founding the retailers Walmart and Sam's Club, which he started in Rogers, Arkansas and Midwest City, Oklahoma in 1962 and 1983 respectively. Wal-Mart Stores Inc. grew to be the world's largest corporation by revenue as well as the biggest private employer in the world. For a period of time, Walton was the richest person in the United States. His family has remained the richest family in the U.S. for several consecutive years, with a net worth of around $240.6 billion US as of January 2022. In 1992 at the age of 74, Walton died of blood cancer and was laid to rest at the Bentonville Cemetery in his longtime home of Bentonville, Arkansas.

<span class="mw-page-title-main">Sam's Club</span> American membership-only warehouse club chain

Sam's West, Inc. is an American chain of membership-only warehouse club retail stores owned and operated by Walmart Inc., founded in 1983 and named after Walmart founder Sam Walton as Sam's Wholesale Club. As of January 31, 2019, Sam's Club ranks second in sales volume among warehouse clubs with $84.3 billion in sales, behind its main rival Costco Wholesale.

<span class="mw-page-title-main">S. Robson Walton</span> American billionaire (born 1944)

Samuel Robson "Rob" Walton is an American billionaire heir to the fortune of Walmart, the world's largest retailer. He is the eldest son of Helen Walton and Sam Walton, and was chairman of Walmart from 1992 to 2015. As of November 2023, Walton had an estimated net worth of US$72 billion, making him the 16th richest person in the world. He is also the principal owner of the Denver Broncos.

<span class="mw-page-title-main">Jim Walton</span> American businessman

James Carr Walton is an American businessman, currently an heir to the fortune of Walmart, the world's largest retailer. As of August 2024, Walton was the 15th-richest person in the world, with a net worth of US$92.5 billion according to Forbes. He is the youngest son of Sam Walton.

<span class="mw-page-title-main">John W. Thompson</span> American technology executive (born 1949)

John Wendell Thompson is an American technology executive who was the chair of Microsoft from 2014 until June 2021, and chair of Illumina from 2021 until 2023. He is a former chief executive of Virtual Instruments, a vice-president at IBM and the former chief executive of Symantec. Thompson later became an independent director on the board of Microsoft, and in February 2014, was named chairman. He led the search for Microsoft's next CEO; as a result, Satya Nadella was selected.

Thomas Martin Coughlin was an American businessman who served as vice chairman of Wal-Mart Stores, Inc. and confidant of founder Sam Walton.

Walmarting or Walmartization is a neologism referring to U.S. discount department store Walmart with three meanings. The first use is similar to the concept of globalization and is used pejoratively by critics and neutrally by businesses seeking to emulate Walmart's success. The second, pejorative, use refers to the homogenization of the retail sector because of those practices. The third, neutral, use refers to the act of actually shopping at Walmart.

<span class="mw-page-title-main">History of Walmart</span>

The history of Walmart, an American discount department store chain, began in 1950 when businessman Sam Walton purchased a store from Luther E. Harrison in Oklahoma City, Oklahoma, and opened Walton's 5 & 10. The Walmart chain proper was founded in 1962 with a single store in Rogers, Arkansas, expanding inside Oklahoma by 1968 and throughout the rest of the Southern United States by the 1980s, ultimately operating a store in every state of the United States, plus its first stores in Canada, by 1995. The expansion was largely fueled by new store construction, although the chains Mohr-Value and Kuhn's Big K were also acquired.

James Donald is an American businessman who was the chief executive officer (CEO) of Starbucks from 2005 to 2008. He was preceded by Orin C. Smith, who led the company since 2000, and was succeeded by the coffeehouse's second president, Howard Schultz. Donald also held various executive positions with Albertsons.

Kevin R. Johnson is an American businessman and software engineer who was the president and chief executive officer (CEO) of Starbucks Coffee Company from 2017 to 2022. Succeeding Howard Schultz as CEO, Johnson previously was the company's president and chief operating officer from 2015 to 2017. On March 16, 2022, Johnson announced that he was stepping down as CEO, Schultz would take over as CEO in the interim. Johnson joined the board of directors of Goldman Sachs in late 2022.

Rosalind G. Brewer is an American businesswoman and former CEO of Walgreens Boots Alliance, before stepping down in September 2023. Brewer is the first woman to become CEO of Walgreens Boots Alliance, group president and COO of Starbucks, and CEO of Sam's Club. She currently serves as a member of the President's Export Council.

<span class="mw-page-title-main">Satya Nadella</span> Indian-born American business executive (born 1967)

Satya Narayana Nadella is an Indian-born American business executive who is the chairman and chief executive officer (CEO) of Microsoft, succeeding Steve Ballmer in 2014 as CEO and John W. Thompson in 2021 as chairman. Before becoming CEO, he was the executive vice president of Microsoft's cloud and enterprise group, responsible for building and running the company's computing platforms.

<span class="mw-page-title-main">Doug McMillon</span> American businessman (born 1966)

Carl Douglas McMillon is an American businessman, and the president and chief executive officer (CEO) of Walmart Inc. He sits on the retailer's board of directors. Having first joined the company as a summer associate in high school, he became the company's fifth CEO in 2014. He previously led the company's Sam's Club division, from 2005 to 2009, and Walmart International, from 2009 to 2013.

<span class="mw-page-title-main">Bob Muglia</span> American business executive (born 1959)

Bob Muglia is an American business executive and research and development specialist. He was formerly the Chief Executive Officer of Snowflake Computing, a data warehousing startup. Muglia is known for managing divisions at Microsoft that supported the Microsoft Office Suite, Windows Server and MSN Network product families. He was one of four presidents that reported directly to Microsoft CEO Steve Ballmer.

Gregory Boyd Penner is an American businessman who is the chairman of Walmart and co-owner and CEO of the Denver Broncos of the National Football League (NFL). He is the son-in-law of S. Robson Walton and the grandson-in-law of Sam Walton, the founder of Walmart.

<span class="mw-page-title-main">Don Soderquist</span>

Donald G. Soderquist was an American businessman known for his work as chief operating officer and senior vice chairman of Wal-Mart Stores Inc.

<span class="mw-page-title-main">Peng Zhao</span> Chinese-American financial services businessman

Peng Zhao is a Chinese-American businessman who is the CEO of market making firm Citadel Securities. Peng Zhao was born in Beijing, China.

<span class="mw-page-title-main">Kurt DelBene</span> American technology official (born 1960)

Kurt D. DelBene is an American business executive who serves as the assistant secretary for information and technology and CIO at the Department of Veterans Affairs. Before taking this role, he was an executive vice president at Microsoft. DelBene has also previously served as senior advisor to the United States Secretary of Health and Human Services, appointed by President Obama to oversee the implementation and improvement of the Affordable Care Act, HealthCare.gov. Prior to that, he served in several leadership roles at Microsoft, including president of the Microsoft Office division from 2010–2013.

References

  1. ↑ "Executive Profile: Brian Kevin Turner". Bloomberg L.P.
  2. ↑ Orlando, Dan (August 7, 2017). "Albertsons picks up Walmart, Microsoft vet". Supermarket News.
  3. 1 2 3 4 5 Wingfield, Nick; Stevenson, Alexandra (July 7, 2016). "Kevin Turner, Microsoft Executive, to Join Citadel Securities". The New York Times .
  4. 1 2 Marek, Lynne. "Citadel Securities CEO Turner exits". Crain's Chicago Business .
  5. 1 2 3 "Microsoft Appoints Kevin Turner as Chief Operating Officer | News Center". news.microsoft.com.
  6. 1 2 McMillon, Lynn (August 1, 2013). "Microsoft's Kevin Turner on digital faith". The Christian Chronicle.
  7. ↑ "East Central University". Ada Works. Archived from the original on September 23, 2015.
  8. ↑ "A Wall Street CEO who started out as a Walmart cashier shares his best careers advice". Yahoo.com.
  9. ↑ Massa and Leising (January 27, 2017). "Wal-Mart to Wall Street Dream Dies as Citadel Securities CEO Out". Bloomberg.com.
  10. ↑ Fried, Ina. "Microsoft taps Wal-Mart exec as new COO". CNET.
  11. ↑ Levinson, Meridith. "CIO 20/20 Honorees--Leadership Profile: Kevin Turner of Sam's Club". CIO.com.
  12. 1 2 Bort, Julie. "Microsoft COO Kevin Turner has left the company to become CEO at another firm". Business Insider .
  13. ↑ Lundberg, Abbie. "Wal-Mart: IT Inside the World's Biggest Company".
  14. ↑ Bort, Julie. "Microsoft COO Kevin Turner has left the company to become CEO at another firm". Business Insider.
  15. 1 2 3 4 5 Lohr, Steve. "Microsoft Shops at Wal-Mart for an Operating Chief". The New York Times.
  16. ↑ "Sam's Club – Tom Grimm Announces Retirement from Sam's Club". corporate.samsclub.com. Archived from the original on August 13, 2016. Retrieved July 17, 2016.
  17. ↑ "Kevin Turner – 40 Under 40 – 2002". Arkansas Business.
  18. ↑ "Wal-Mart Loses Second Top Exec of Year | Fox News". Fox News. August 5, 2005.
  19. ↑ "Wal-Mart Loses Second Top Exec of Year". Reuters. March 25, 2015.
  20. ↑ Citrano, Virginia (August 5, 2005). "Microsoft Names Wal-Mart Exec As COO – Forbes". Forbes.
  21. ↑ Foley, Mary Jo. "Microsoft to open retail stores near Apple's this fall". ZDNet.
  22. 1 2 3 4 Bass, Dina. "Microsoft's Nadella Reshapes Top Management as Turner Leaves" . Bloomberg.com.
  23. ↑ Goldsmith, Marshall; Carter, Louis; Institute, The Best Practice (2010). Best Practices in Talent Management: How the World's Leading Corporations Manage, Develop, and Retain Top Talent. San Francisco, CA: John Wiley & Sons. p. 206. ISBN   978-0-470-49961-0.
  24. ↑ Bass, Diana; Burrows, Peter; Ricadela, Aaron. "Microsoft Said to Include Turner on Internal List for CEO". www.bloomberg.com. Bloomberg.
  25. ↑ Darrow, Barb (July 7, 2016). "Microsoft operations chief Kevin Turner lands top job at Citadel Securities". Fortune. Retrieved January 25, 2023.
  26. ↑ Foley, Mary Jo. "Microsoft COO Kevin Turner leaving for CEO job at Citadel Securities". ZDNet.
  27. ↑ Sayer, Peter (July 7, 2016). "Microsoft COO Kevin Turner leaves and won't be replaced". PCWorld.
  28. ↑ Kishan, Neil Callanan ncallanan Saijel. "Citadel Names Microsoft's Turner to Lead Securities Unit" . Bloomberg.com.
  29. ↑ Kelly, Kate. "Microsoft COO B. Kevin Turner to join Citadel to run market-making business". CNBC. CNBC.
  30. ↑ Stafford, Philip (July 7, 2016). "Citadel appoints Microsoft's Turner to head market-making unit". Financial Times .
  31. ↑ McCoy, Kevin. "Citadel Securities buys Citi market-making assets". USA Today.
  32. ↑ "Microsoft COO Kevin Turner named to Nordstrom's board – Puget Sound Business Journal". Puget Sound Business Journal.
  33. ↑ Thomas, Lauren (March 3, 2020). "Nordstrom shares dive on earnings miss, Erik Nordstrom to become sole CEO". CNBC.
  34. ↑ Wilson, Marianne. "Former Walmart, Microsoft exec joins Albertsons". Chain Store Age. Archived from the original on August 8, 2017. Retrieved August 8, 2017.
  35. ↑ GmbH, finanzen net. "LIQUID I.V. Closes Series B Round with 'A-List' Backing | Markets Insider". markets.businessinsider.com.
  36. ↑ "Unilever Acquires Liquid I.V." news.yahoo.com.
  37. ↑ Soper, Taylor (July 3, 2018). "Ex-Microsoft COO Kevin Turner emerges at helm of secretive blockchain startup co-founded by former Myspace CTO". GeekWire . Retrieved October 17, 2018.
  38. 1 2 Sigalos, MacKenzie. "Former Microsoft executive Kevin Turner resigns as CEO of crypto mining company Core Scientific". CNBC. Retrieved January 25, 2023.
  39. ↑ Bowring, Alexander (April 30, 2021). "Core Scientific Purchases More Than 112,000 Mining Machines". FullyCrypto.
  40. ↑ "Zayo – EQT". www.eqtgroup.com.
  41. ↑ Narcisi, Gina (May 8, 2019). "Fiber Provider Zayo Will Go Private In $14.3 Billion Deal". CRN.
  42. ↑ Boorstin, Julia; Watson, Noshua (September 15, 2003). "40 Under 40 The celebration of youth flamed out with the dot-coms, but these 40 (plus one brother act) show that the young have remained restless". Fortune.
  43. ↑ Gregory, Sean (September 23, 2002). "People to Watch in International Business". Time .
  44. ↑ "Distinguished Alumni – East Central University". alumni.ecok.edu. Archived from the original on February 10, 2009. Retrieved July 19, 2016.
  45. ↑ staff, CIO.com. "CIO Hall of Fame honorees". CIO.
  46. ↑ "2007 Top 25 Most Innovative Executives". CRN.
  47. ↑ "The 20 Young Execs You Need to Know". Business 2.0 . Lybety.com.
Business positions
Preceded by
Randy Mott
 Executive vice president and chief information officer
Wal-Mart
2000–2002		Succeeded by
Linda Dillman
Preceded by
Tom Grimm
 President and chief executive officer
Sam's Club
2002–2005		Succeeded by
Preceded by Chief operating officer
Microsoft
2005-2016		Succeeded by
None
Preceded by Vice chairman of Citadel LLC and chief executive officer
Citadel Securities
2016–2017		Succeeded by
This page is based on this Wikipedia article
Text is available under the CC BY-SA 4.0 license; additional terms may apply.
Images, videos and audio are available under their respective licenses.