Coast Entertainment

Last updated

Coast Entertainment Holdings
Formerly
  • Macquarie Leisure Trust
  • Ardent Leisure Group
Company type Public
ASX:  CEH
IndustryLeisure and entertainment attraction operator
Founded11 June 1998;27 years ago (1998-06-11)
Headquarters,
Australia
Area served
Australia
Key people
Greg Yong (Group CEO) Gary Weiss (Chairman) [1]
Revenue A$96.4m Increase2.svg (2025) [1]
A$(3.4m) Increase2.svg (2025) [1]
A$(0.1m) Increase2.svg (2025) [1]
Total assets A$249.3m Decrease2.svg (2025) [1]
Number of employees
850 [2]
Subsidiaries Dreamworld
WhiteWater World
SkyPoint Observation Deck
Website coastentertainment.com.au

Coast Entertainment Holdings Limited (formerly Ardent Leisure Group and Macquarie Leisure Trust) is an Australian leisure company. It operates Dreamworld, the largest theme park in Australia, [3] WhiteWater World, a water park adjacent to Dreamworld, and the SkyPoint observation deck on the Gold Coast, Queensland, Australia. [4]

Contents

History

Macquarie Leisure Trust (1998–2009)

Coast Entertainment began in 1998 as Macquarie Leisure Trust, a listed trust managed by Macquarie Leisure Operations, a subsidiary of Macquarie Bank. [5] [6] The trust acquired the existing Dreamworld theme park in July 1998 [5] for A$100.3 million. [7] In November 1999, it purchased d'Albora Marinas, a provider of berth and marina facilities, for A$36.3 million. [8]

Macquarie Leisure acquired the Cabarita Point Marina for its D'Albora Marinas business in January 2004. [9] In October 2004, Macquarie Leisure acquired AMF Bowling's Australian business for A$67.4 million. [10] In August 2006, it announced that it would acquire the Texas-based family entertainment centre operator Main Event Entertainment. [11] Later that year, it opened WhiteWater World, a new water park constructed on the Gold Coast. [12] [13]

In July 2007, Macquarie Leisure announced it would acquire Goodlife Health Clubs for $60 million. At the time, Goodlife had 18 health clubs across Queensland, Victoria and New South Wales. [14]

Ardent Leisure (2009–2023)

In August 2009, management of Macquarie Leisure Trust was internalised and it was renamed Ardent Leisure Group, ending its connection with Macquarie Group. [15] In November 2009, Ardent Leisure acquired the QDeck observation deck for A$13.3 million. [16]

In April 2015, Deborah Thomas, former editor of Cleo and other magazines, was appointed as chief executive officer (CEO) of Ardent Leisure. [17] [18] Thomas was replaced on 9 June 2017 when Simon Kelly was appointed as CEO and Managing Director. [19]

In August 2016, Ardent sold the Goodlife Health Clubs business to Quadrant Private Equity for $260 million. [20] In December that year, Ardent Leisure sold its d'Albora Marinas division for A$126 million to a special purpose vehicle owned by Goldman Sachs and Balmain Corporation. [21] In December 2017, Ardent sold its to Australian bowling and arcade businesses (AMF, Kingpin and Playtime) to The Entertainment and Education Group for A$160 million. [22]

In June 2020, RedBird Capital Partners acquired a 24.2% stake in Main Event. [23] On 6 April 2022, competitor Dave & Buster's announced its intent to wholly acquire Main Event from Ardent and RedBird for US$835 million (A$1.1 billion); former Main Event CEO Chris Morris was retained, and was made the CEO of Dave and Buster's. [24] [25] [23]

Coast Entertainment (2023–present)

Ardent Leisure changed its name to Coast Entertainment Holdings in December 2023. [26]

Portfolio

The Dreamworld Tower at Dreamworld which houses the Tower of Terror II and the Giant Drop. Tower of Terror Dreamworld.jpg
The Dreamworld Tower at Dreamworld which houses the Tower of Terror II and the Giant Drop.
The Temple of Huey and Little Rippers at WhiteWater World interacting with Dreamworld's Cyclone. Cyclone WWW interaction.JPG
The Temple of Huey and Little Rippers at WhiteWater World interacting with Dreamworld's Cyclone.

Theme parks

Ardent Leisure began as the company which owned and operated the Dreamworld theme park on the Gold Coast. Dreamworld was acquired in July 1998 - within a month of its establishment. [5] The theme park has over 30 rides, shows and attractions [27] across a 30-hectare (74-acre) park. [5] [28] In December 2006, an adjacent water park to Dreamworld opened. WhiteWater World features 14 different water attractions including some Australian firsts. [12] [13]

Attendance and Performance

Coast Entertainment's financial performance and attendance since its acquisition in 1998.

FYTheme park revenue (A$m)EBITDA (A$m)Total attendanceNotes
199852.111.71,114,401
199954.216.31,099,521
200055.116.01,036,513
2001
200256.714.91,059,000EBITDA and attendance in FY2003 Annual Financial Report
200359.117.21,093,300
200467.721.71,234,611
200577.727.41,352,803
200684.031.01,400,000
200796.737.6WhiteWater World opened
2008107.9
2009
201098.62,103,276SkyPoint purchased
2011101.6
201293.728.91,736,301Revenue, EBITDA and attendance from FY2013 annual report
201397.130.51,874,951
2014100.132.82,042,164
201599.632.02,281,606
2016107.634.72,413,937
201770.9−3.41,662,992Thunder River Rapids Ride incident
201869.9−91.11,657,969
201967.1−19.81,459,621
202054.5−33.91,153,296Covid-19
202136.0−11.1743,860Covid-19
202249.5−14.4880,833
202383.93.11,220,933
202487.02.31,395,650
202596.413.91,551,964

Thunder River Rapids Ride incident

The incident

On 25 October 2016, four people were killed at the Dreamworld theme park owned by Ardent. One of the water pumps on the Thunder River Rapids Ride malfunctioned and water levels dropped quickly resulting in one raft becoming stranded. A second raft containing the victims collided into the first and tipped. Two guests were able to evacuate safely. [29]

Village Roadshow Theme Parks, a competitor to Dreamworld who also saw their attendance drop sharpy due to the incident at Dreamworld, stated "the odds of this happening have been estimated as hundreds of millions to one." [30] However, the Coroner wrote in his report that the risk should have been known and mitigated. [29]

Dreamworld had hosted 30 million people since opening in 1981, with the October 2016 tragedy its first (and only) fatal accident. [31]

The Thunder River Rapids Ride was opened on 11 December 1986 and had been operating for almost 30 years at the time of the incident.

Criticism of management

Criticism was initially levelled when it was proposed to partially re-open Dreamworld for a memorial event, with proceeds going to the Australian Red Cross, on 28 October. This was later cancelled to allow investigations into the incident to continue unimpeded. [32] Dreamworlds CEO Craig Davidson later said that it would not reopen till at least after all four funerals were held. This was decided by Ardent CEO Deborah Thomas. [33]

By coincidence Ardent's annual general meeting (AGM) was scheduled for 27 October, two days after the accident. During the meeting CEO Deborah Thomas was criticised for not having directly contacted all the families of those killed. [33] She was also criticised over her bonuses, totalling about $850,000, which were voted on at the AGM. Thomas later said that she would give the cash component of her yearly bonus, equalling A$167,500, to the Red Cross "... to support people affected by this tragic event". [34] After the AGM, Ardent's share price dropped sharply after the incident, reducing its market capitalisation by A$310 million. [35]

Management changes

Since the Thunder River Rapids Ride incident, the employment of several key personnel was ended, including Deborah Thomas, Group CEO of Ardent Leisure (ended 1 July 2017), Richard Johnson, CFO of Ardent Leisure (ended 14 July 2017) and Craig Davidson, the CEO of Ardent Leisure's Australian Theme Parks (ended 3 July 2018). [36]

Gary Weiss became the Chairman of Coast Entertainment on 3 September 2017, [36] and is the Chair of the Safety & Risk Review Committee. [1]

Investigations and fines

The findings of the Coroner's report (by Queensland south-eastern coroner James McDougall) were released on 24 February 2020. [37] [38]

On 21 July 2020, Ardent announced to the Australian Stock Exchange that three charges had been laid against Ardent. The charges were filed by the Work Health and Safety prosecutor, under the Work Health and Safety Act, at the Brisbane Magistrates Court. The maximum penalty for each charge is A$1.5 million. [39] On 29 July 2020, Dreamworld operator Ardent Leisure pleaded guilty to three charges relating to the death of four people on the Thunder River Rapids Ride. [40] In the Southport Magistrates Court on 28 September, Magistrate Pam Dowse sentenced Ardent Leisure to a A$3.6 million fine. [41]

Legislative changes

On 1 May 2019, changes were made to the Work Health and Safety Regulation 2011 (Qld) requiring major theme parks, including Dreamworld, to have a major amusement park licence which required (among other criteria) that the regulator to be satisfied that the operator is able to ensure that amusement devices at the major amusement park do not expose, or potentially expose, a person to a serious risk to health or safety. The licence needed to be obtained by existing operators by 1 May 2021 to continue to operate unless an extension was granted.

Extensions were granted, with Ardent Leisure receiving a major amusement park licence in Queensland on 31 August 2022 for Dreamworld and WhiteWater World, being the first operator to receive a licence. [42] .

Between 1 May 2019 and 31 August 2022 Dreamworld closed many of its aging attractions, including Tower of Terror II, Rocky Hollow Log Ride, Big Red Car Ride, FlowRider (Dreamworld), BuzzSaw (roller coaster) and Giggle and Hop & Hoot.

Wipeout (Dreamworld) closed on 8 March 2019, after the incident, but immediately prior to the new regulations being introduced.

Rebuilding Dreamworld

Subsequent to the ride closures, Dreamworld has spent over A$150m adding new rides, attractions and upgrades to each of its seven words, [43] including Steel Taipan and Sky Voyager in Main Street (Dreamworld), Jungle Rush, Murrissippi Motors and Jane's Rivertown Restaurant in Rivertown (Dreamworld), King Claw, Deep Sea Dodgems and Seabed Splash in Ocean Parade (Dreamworld), Big Red Boat Coaster, Play School Wheel and a major renovation or re-theme of several rides in Kenny and Belinda's Dreamland, 'Our Country' (a cinematic experience created by Australian Geographic), new animals and exhibits in Dreamworld's 'Wild' by National Geographic animal precinct (formally Dreamworld Corroboree), a new Tiger enclosure at Tiger Island (Dreamworld), and Fully 6 at WhiteWater World.

In its FY2025 Annual Financial Report, Coast Entertainment wrote that: "Capital investments are targeted to drive visitation, operational efficiency and positive guest and safety outcomes, as well as being economically responsible."

See also

References

  1. 1 2 3 4 5 6 "Annual Financial Report FY2025" (PDF). Coast Entertainment Holdings Limited. 24 June 2025. Retrieved 7 December 2025.
  2. "Coast Entertainment Holdings Limited Modern Slavery Statement FY2024". Coast Entertainment Holdings Limited. 17 December 2024. Retrieved 2 December 2025.
  3. "About Us". Coast Entertainment Holdings Limited. Retrieved 7 December 2025.
  4. "Home Page". Coast Entertainment Holdings Limited. Retrieved 7 December 2025.
  5. 1 2 3 4 "Dreamworld History" (PDF). Dreamworld. Archived from the original (PDF) on 30 December 2010. Retrieved 31 August 2010.
  6. Chong, Florence (20 July 2011). "Community bowled over by Ardent Leisure" . The Australian. Retrieved 8 July 2024.
  7. "Annual Financial Report FY2003" (PDF). Macquarie Leisure Trust. 30 June 2003. Retrieved 7 December 2025.
  8. Pettafor, Emily (26 November 1999). "Macquarie jumps ship into marina business" . Australian Financial Review. Retrieved 8 July 2024.
  9. "Macquarie buys Cabarita marina". The Sydney Morning Herald. 6 January 2004. Retrieved 8 July 2024.
  10. "Macquarie buys AMF Bowling centres". The Sydney Morning Herald. 18 October 2004. Retrieved 7 July 2024.
  11. "Macquarie enters global leisure market". The Sydney Morning Herald. 28 August 2006. Retrieved 8 July 2024.
  12. 1 2 "WhiteWater World". Database Entry. Parkz. Retrieved 31 August 2010.
  13. 1 2 Wilson, Richard (15 November 2006). "WhiteWater World on the final straight". Parkz. Retrieved 31 August 2010.
  14. "Mac Leisure spends $60m on Goodlife". The Sydney Morning Herald. 31 July 2007. Retrieved 9 July 2024.
  15. "Annual Report 2009" (PDF). Ardent Leisure Group. 28 September 2009. p. 14. Retrieved 8 July 2024.
  16. Nichols, Nick (11 November 2009). "Dreamworld buys a piece of Coast skyline". Gold Coast Bulletin. Archived from the original on 13 November 2009. Retrieved 31 August 2010.
  17. Burke, Liz (27 October 2016). "Dreamworld boss in line for $800k bonus". NewsComAu. News Limited. Retrieved 27 October 2016.
  18. Daniel, Sue; MacMillan, Jade; staff (27 October 2016). "Dreamworld under fire for failing to contact victims' families directly". ABC News. Australian Broadcasting Corporation. Retrieved 27 October 2016.{{cite news}}: CS1 maint: multiple names: authors list (link)
  19. "About Us - Management". ardentleisure.com/about-us. Ardent Leisure. Retrieved 16 August 2017.
  20. "Ardent Leisure sells Goodlife gyms for $260 million to private equity firm Quadrant". The Sydney Morning Herald. 19 August 2016. Retrieved 9 July 2024.
  21. Schlesinger, Larry (11 December 2016). "Goldman Sachs, Balmain buy Ardent Leisure marinas for $126m" . Australian Financial Review. Retrieved 8 July 2024.
  22. "Ardent sells AMF bowling alleys for $160m". SBS News. Retrieved 7 July 2024.
  23. 1 2 Schlesinger, Larry (6 April 2022). "Ardent Leisure sells US entertainment business for $1.1b". Australian Financial Review. Retrieved 6 May 2022.
  24. Lalley, Heather. "Dave & Buster's completes its Main Event acquisition". Restaurant Business. Retrieved 19 July 2022.
  25. "Dave & Buster's to buy Main Event for $835M". Restaurant Dive. Retrieved 19 July 2022.
  26. Deare, Steven (15 December 2023). "Dreamworld operator Ardent to become Coast Entertainment". Capital Brief. Retrieved 7 July 2024.
  27. "Park Map" (PDF). Dreamworld. Archived from the original (PDF) on 26 March 2010. Retrieved 31 August 2010.
  28. "Dreamworld". Database Entry. Parkz. Archived from the original on 28 September 2010. Retrieved 31 August 2010.
  29. 1 2 "Inquest into the deaths of Kate Goodchild, Luke Dorsett, Cindy Low & Roozbeh Araghi at Dreamworld, October 2016" (PDF). Coroners Court of Queensland. February 2020. Retrieved 8 December 2025.
  30. "Annual Report FY2017" (PDF). Village Roadshow Limited. 30 June 2017. Retrieved 8 December 2025.
  31. "Australia's Dreamworld theme park to reopen after ride deaths". BBC. Retrieved 8 December 2025.
  32. "Dreamworld's grim reopening cancelled at last minute". news.com.au. 27 October 2016. Retrieved 29 October 2016.
  33. 1 2 Reynolds, Emma (28 October 2016). "Dreamworld relatives faced wall of silence". NewsComAu. News Limited. Retrieved 29 October 2016.
  34. Chung, Frank (28 October 2016). "Chief executive of Dreamworld owner will give $167,500 to the Australian Red Cross". NewsComAu. News Limited. Retrieved 28 October 2016.
  35. Burke, Liz (27 October 2016). "Dreamworld boss in line for $800k bonus". NewsComAu. News Limited. Australian Associated Press. Retrieved 28 October 2016.
  36. 1 2 "Annual Financial Report FY2018" (PDF). Ardent Leisure. 26 June 2018. Retrieved 7 December 2025.
  37. Smee, Ben (24 February 2020). "Dreamworld inquest findings: coroner details 'dangerous' safety practices after examining four deaths on ride". theguardian.com. Guardian News & Media Limited. Retrieved 24 February 2020.
  38. McKenna, Kate (24 February 2020). "Dreamworld Thunder River Rapids accident inquest findings handed down by coroner". ABC News. Australian Broadcasting Corporation. Retrieved 24 February 2020. The Coroner (Queensland south-eastern coroner James McDougall) said: " ...there had been a "systemic failure by Dreamworld in relation to all aspects of safety" and that he was referring parent company Ardent Leisure for possible prosecution.
  39. McKenna, Kate; Siganto, Talissa; and, Staff (21 July 2020). "Dreamworld parent company Ardent Leisure faces three charges over deadly ride accident". abc.net.au. Australian Broadcasting Corporation. Retrieved 21 July 2020.
  40. "Dreamworld operator Ardent Leisure pleads guilty over Thunder River Rapids ride deaths". abc.net.au. Australian Broadcasting Corporation. 29 July 2020. Retrieved 28 September 2020.
  41. "Dreamworld operator Ardent Leisure fined $3.6m for Thunder River Rapids Ride deaths". abc.net.au. Australian Broadcasting Corporation. 28 September 2020. Retrieved 28 September 2020.
  42. "ESG". Coast Entertainment Holdings Limited. Retrieved 8 December 2025.
  43. "New Rides New Worlds Same Magic". Coast Entertainment Holdings Limited. Retrieved 7 December 2025.