A ServiceOntario location in Markham | |
Agency overview | |
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Formed | 2006[1] |
Minister responsible | |
Website | www |
ServiceOntario is part of the Ministry of Public and Business Service Delivery which provides a single point of contact for core provincial government services to individuals and businesses in the province of Ontario, Canada. Established in 2006 from the existing network of Driver and Vehicle License Issuing Offices, ServiceOntario provides services primarily online and in-person at storefront locations, and also operates telephone call centres. [1]
Some services were also formerly provided by automated ServiceOntario self-service kiosks located primarily in shopping malls. [1] Following the discovery in 2012 that illegal card skimming devices were installed on some kiosks in the Greater Toronto Area, all kiosks were shut down province-wide for security reasons. [2] The provincial government permanently discontinued the kiosks later that year. [3]
Some ServiceOntario locations are operated by private businesses under contract to the government. [4] [5]
The following are some of the services delivered by ServiceOntario on behalf of the government:
In 2024, some ServiceOntario locations will be closed and replaced with kiosks inside Staples Canada. [6] These stores will be compensated with taxpayer money for upgrades required to provide these services, at a estimated cost of 1.75 million dollars. [7] The Ontario New Democratic Party has criticized the Ford government for this decision. [8] A request was made to the Financial Accountability Office by the Liberal Party in regards to the deal. [9] These kiosks are a pilot project intended to reduce wait times and increase availability of services, with further partnerships with other businesses being investigated. [10] Two Walmart stores will also replace standalone ServiceOntario locations. [11] Ford has compared the situation to how some Canada Post offices operate inside Shopper's Drug Mart locations. [7]
Canadian Tire Corporation, Limited is a Canadian retail company which operates in the automotive, hardware, sports, leisure and housewares sectors. Its Canadian operations include: Canadian Tire, Mark's, FGL Sports, PartSource, and the Canadian operations of Party City. Canadian Tire acquired the Norwegian clothing and textile company Helly Hansen from the Ontario Teachers' Pension Plan in 2018.
Tim Hortons Inc., commonly nicknamed Tim's or Timmie's, is a Canadian multinational coffeehouse and restaurant chain. Based in Toronto, it serves coffee, donuts, sandwiches, and other fast-food items. It is Canada's largest quick-service restaurant chain, with 5,701 restaurants in 13 countries, as of September 2023.
Zellers was a Canadian discount store chain founded by Walter P. Zeller in 1931. It was acquired by the Hudson's Bay Company (HBC) in 1978, and after a series of acquisitions and expansions, peaked with 350 locations in 1999. However, fierce competition and an inability to adapt during the retail apocalypse resulted in Zellers losing significant ground in the 2000s.
Sears Canada Inc. was a publicly-traded Canadian company affiliated with the American-based Sears department store chain. In operation from 1952 until January 14, 2018, and headquartered in Toronto, Ontario, the company began as Simpsons-Sears—a joint venture between the Canadian Simpsons department store chain and the American Sears chain—which operated a national mail order business and co-branded Simpsons-Sears stores modelled after those of Sears in the U.S. After the Hudson's Bay Company purchased Simpsons in 1978, the joint venture was dismantled and Hudson's Bay sold its shares in the joint venture to Sears; with Sears now fully owning the company, it was renamed Sears Canada Inc. in 1984. In 1999, Sears Canada acquired the remaining assets and locations of the historic Canadian chain Eaton's. From 2014, Sears Holdings owned a 10% share in the company. ESL Investments was the largest shareholder of Sears Canada.
Loblaws is a Canadian supermarket chain with stores located in the province of Ontario, and in Alberta and British Columbia under the Loblaws CityMarket banner. Headquartered in Brampton, Ontario, Loblaws is a subsidiary of Loblaw Companies Limited, Canada's largest food distributor.
Loblaw Companies Limited is a Canadian retailer encompassing corporate and franchise supermarkets operating under 22 regional and market-segment banners, as well as pharmacies, banking and apparel. Loblaw operates a private label program that includes grocery and household items, clothing, baby products, pharmaceuticals, cellular phones, general merchandise and financial services. Loblaw is the largest Canadian food retailer, and its brands include President's Choice, No Name and Joe Fresh. It is controlled by George Weston Limited, a holding company controlled by the Weston family; Galen G. Weston, is the chair of the Loblaw board of directors, as well as chair of the board of directors and CEO of Canada-based holding company George Weston.
Sobeys Inc. is a national supermarket chain in Canada with over 1,500 stores operating under a variety of banners. Headquartered in Stellarton, Nova Scotia, it operates stores in all ten provinces and accumulated sales of more than C$25.1 billion in the fiscal 2019 operating year. It is a wholly owned subsidiary of Empire Company Limited, a Canadian business conglomerate.
Staples Inc. is an American office supply retail company headquartered in Framingham, Massachusetts.
The Liquor Control Board of Ontario (LCBO) is a Crown corporation that retails and distributes alcoholic beverages throughout the Canadian province of Ontario. It is accountable to the Legislative Assembly through the minister of finance. It was established in 1927 by the government of Premier George Howard Ferguson to sell liquor, wine, and beer. Such sales were banned outright in 1916 as part of prohibition in Canada. The creation of the LCBO marked an easing of the province's temperance regime. By September 2017, the LCBO was operating 651 liquor stores.
Brewers Retail Inc., doing business as The Beer Store, is a privately owned chain of retail outlets selling beer and other malt beverages in the province of Ontario, Canada.
Staples Canada ULC, operating as Staples, is a Canadian retail sales company owned by Sycamore Partners. Staples was founded by Leo Kahn and Thomas G. Stemberg. Since 2017, Staples Canada has operated independently from Staples' U.S. retail and U.S. business-to-business (B2B) operations.
Centre Laval is a shopping mall located in the Chomedey district of Laval, Quebec, Canada, at the corner of Saint-Martin West and Le Corbusier boulevard. It is a 10-minute walk from the Montmorency metro station in nearby Laval-des-Rapides. Centre Laval is paired with Quartier Laval, a power centre across the street owned by the same company, with which it makes a shopping complex called DUO.
Walmart Canada is a Canadian retail corporation and the Canadian branch of the U.S.-based multinational retail conglomerate Walmart. Headquartered in Mississauga, Ontario, it was founded on March 17, 1994, with the purchase of the Woolco Canada chain from the F. W. Woolworth Company.
Ontario Northland Motor Coach Services is an intercity bus service operated by the Ontario Northland Transportation Commission, a Crown agency of the government of Ontario, Canada. Ontario Northland Motor Coach Services operates passenger and parcel transportation service in northern Ontario, with additional routes connecting northern Ontario to the Greater Toronto Area, Winnipeg, and Ottawa.
Mike Schreiner is a Canadian politician who has served as the leader of the Green Party of Ontario since 2009. Schreiner sits as a member of Provincial Parliament (MPP), representing Guelph; his 2018 election made him the first Green Party member elected to the Legislative Assembly of Ontario.
Target Canada Co. was the Canadian subsidiary of the Target Corporation, the eighth-largest retailer in the United States. Formerly headquartered in Mississauga, Ontario, the subsidiary was formed with the acquisition of Zellers store leases from the Hudson's Bay Company (HBC) in January 2011. Target Canada opened its first store in March 2013, and was operating 133 locations by January 2015. Its main competition included Walmart Canada, Loblaws, Shoppers Drug Mart, and Canadian Tire.
The Ontario Cannabis Retail Corporation, operating as Ontario Cannabis Store (OCS), is a Crown corporation that manages a legal monopoly over the online retail and wholesale distribution of recreational cannabis to consumers and privately operated brick and mortar retailers respectively throughout Ontario, Canada.
Doug Ford is the 26th and current premier of Ontario, Canada. He won a majority in the June 7, 2018 Ontario general election, as leader of the Progressive Conservative Party of Ontario (CPC) caucus in the Legislative Assembly of Ontario and was sworn in as premier on June 29, 2018. He was re-elected with an increased majority in the June 2, 2022 Ontario general election.
The Whitby Mall Shopping Centre is a shopping mall located in Whitby, Ontario, Canada.
The following had been the provincial governmental response to the COVID-19 pandemic in Ontario.