There is a ticket office on the high level Bidston-bound platform. The station is staffed on weekdays and Saturday mornings only.
History
The town gained its first railway as early as 1848 with the opening of the Chester and Holyhead Railway,but the railway company did not provide a station to serve it. The town had to wait until 1891 for its first station,when one was built by the Wrexham,Mold and Connah's Quay Railway as the northern end of their Hawarden Loop line from Buckley. This station opened on 1 October 1891 as Connah's Quay &Shotton and became Shotton High Level on 15 September 1952.[1] It connected there to the Manchester,Sheffield and Lincolnshire Railway's line from Chester Northgate via Hawarden Bridge. The link to Bidston was added by the North Wales and Liverpool Railway in 1896,whilst the LNWR built two wooden platforms on the main line to Holyhead in 1907[2] to give the town access to trains along the coast to Crewe,Rhyl,Llandudno and Holyhead and to allow interchange with the Wrexham line.
The Beeching cuts of the 1960s saw the low level platforms closed on 14 February 1966[1] and services to Chester Northgate withdrawn on 9 September 1968,[3] leaving only the Wrexham - Bidston line to serve the high-level platforms. Beeching's original report proposed the closure of both the stations.[4] The loss of the link to Chester proved unpopular however and BR eventually agreed to restore it by re-opening the low level platforms,partly funded by the Hawarden Rural District Council which had lobbied for re-opening. Trains began calling again on 21 August 1972[1] after new platforms had been built (the slow lines that served the original platforms having been removed in the late sixties as an economy measure). There was an opening ceremony on 17 August.[citation needed]
Between 2009 and 2010,both sets of platforms were refurbished as part of a £1.5 million modernisation scheme. This work (which commenced in March 2009) included platform resurfacing,the installation of new waiting shelters &ticket vending machines,improved signage and a new ticket office.[5] The scheme was completed in early November 2010 with the official opening of the new ticket office by former Alyn &Deeside MP Lord Jones.[6]
Facilities
The ticket office is located on the northbound high level platform and is staffed on weekday mornings (07:30 - 10:30) and on Saturdays (08:45 - 13:45) as noted. At other times,intending passenger should purchase their tickets from the ticket machine or prior to travel (pre-paid tickets can also be collected from the machine). Train running information on all platforms are provided by CIS screens,timetable poster boards and automatic announcements;there is also a customer help point on the high level platform 4 and a payphone on platform 3. No wheelchair access is available to platforms 1,3 or 4 - the former is only accessible via footbridge,whilst the latter two both have steep ramps unsuitable for wheelchairs and mobility-impaired users. Platform 2 can be reached via a shallow ramp from the small car park at the end of Alexandra Street.[7]
Services
Shotton High Level
The high level of the station is on the Borderlands Line and consists of two platforms:3 &4. Services operate every 45 minutes in each direction (Monday-Saturday daytime) between Wrexham Central and Bidston (where passengers can change for Liverpool). The frequency drops to two-hourly in the evenings and is every 90 minutes on Sundays.[8] To the north of the station on the Borderlands line is Hawarden Bridge over the River Dee.
Sunday services are infrequent during the morning and early afternoon,but between 1600 and 20:00 the Crewe - Holyhead service calls hourly in each direction.
In March 2015 Network Rail published the draft version of their Welsh Route Study. It contained a proposal to build a new interchange station that would replace the existing High and Low Level stations,allowing for greater connectivity between the North Wales Coast Main Line and the Borderlands Line. The document recommended a transport planning study to establish the cost,feasibility and benefits of the proposed scheme.[10]
Mitchell, Vic; Smith, Keith (2013). Wrexham to New Brighton. West Sussex: Middleton Press. ISBN9781908174475. OCLC859543196.
Baughan, P.E (1980) A Regional History of the Railways of Great Britain; Volume XI: North and Mid Wales. David & Charles (Publishers) Ltd, Newton Abbott. ISBN0-946537-59-3.
Mitchell, Vic; Smith, Keith (2011). Chester to Rhyl. West Sussex: Middleton Press. figs. 35-38. ISBN9781906008932. OCLC795178960.
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