This article possibly contains original research .(March 2012) |
भारतीय दूरसंचार विनियामक प्राधिकरण | |
TRAI complete 25 year logo | |
Regulatory agency overview | |
---|---|
Formed | 20 February 1997 |
Jurisdiction | Department of Telecommunications, Ministry of Communications, Government of India |
Headquarters | 4th, 5th, 6th & 7th Floor, Tower-F, World Trade Centre, Nauroji Nagar, New Delhi: 110029 [1] |
Regulatory agency executives |
|
Key document | |
Website | trai |
The Telecom Regulatory Authority of India (TRAI) is a regulatory body set up by the Government of India under section 3 of the Telecom Regulatory Authority of India Act, 1997. It is the regulator of the telecommunications sector in India. [2] It consists of a chairperson and not more than two full-time members and not more than two part-time members. The TRAI Act was amended by an ordinance, effective from 24 January 2000, establishing a Telecom Disputes Settlement and Appellate Tribunal to take over the adjudicatory and disputes functions from TRAI.
Telecom Regulatory Authority of India was established on 20 February 1997 by an Act of Parliament to regulate telecom services and tariffs in India. Earlier, regulation of telecom services and tariffs was overseen by the Central Government.
TRAI's mission is to create and nurture conditions for the growth of telecommunications in India to enable the country to have a leading role in the emerging global information society. [3]
One of its main objectives is to provide a fair and transparent environment that promotes a level playing field and facilitates fair competition in the market. TRAI regularly issues orders and directions on various subjects such as tariffs, interconnections, quality of service, direct to home services and mobile number portability.
In January 2016, TRAI introduced an important change in telecommunication to the benefit of consumers, where they would be compensated ₹1 (equivalent to ₹1.00or1.2¢ US in 2023) for every dropped call, subject to a maximum of three dropped calls in a day. [4] In May 2016, this regulation was revoked by the Supreme Court on the grounds of being "unreasonable, arbitrary and unconstitutional". [5]
TRAI is administered through a secretariat headed by a secretary. All proposals are processed by the secretary, who organises the agenda for authority meetings (consulting with the chairperson), prepares the minutes and issues regulations in accordance to the meetings. The secretary is assisted by advisors. These include Mobile Network, Interconnection and FixeNetwork, BroadBand and Policy Analysis, Quality of Service, Broadcasting & Cable Services, Economic Regulation, Financial Analysis & IFA, Legal, Consumer Affairs & International Relation and Administration & Personnel. Officers are selected from the Indian Telecommunications Service and the Indian Administrative Service (IAS). [6]
List of Chairpersons: [7]
No. | Name | Tenure | |
---|---|---|---|
1 | Justice (Retd.) S. S. Sodhi | 1997 | 2000 |
2 | M. S. Verma | 2000 | 2003 |
3 | Pradip Baijal | 2003 | 2006 |
4 | Nripendra Misra | 2006 | 2009 |
5 | Dr. J. S. Sarma | 2009 | 2012 |
6 | Rahul Khullar | 2012 | 2015 |
7 | Ram Sewak Sharma | 2015 | 2020 |
8 | Dr. P. D. Vaghela | 2020 | 2023 |
9 | Anil Kumar Lahoti, IRSE | 2024 | Incumbent |
On 6 June 2017, TRAI launched three new apps and a web portal to highlight the telecom services that are being offered to the users.
Mycall app, MySpeed app and Do not disturb (DND 2.0) apps can be used to ensure that there is transparency between what consumers are paying for and what telecom operators are promising to provide at a certain rate.
In December 2018, TRAI released another app called TRAI Channel Selector. Using this app, they can add, remove and manage their channels.
In order to increase broadband penetration in India, TRAI has proposed WANI (Wi-Fi Access Network Interface) architecture. If implemented, it may lead to set up of Public Data Offices (PDOs) where Wi-FI Internet would be available on demand. TRAI relates the same with PCOs which were used to do the voice calls and were very popular hotspots before the mobile phones or home landlines became the ultimate mode of communication. [8]
To increase transparency and give a data-based overview of Indian Telecom Industry at regular intervals, TRAI publishes multiple reports under Release/Publication "Reports" section on its website.
The TRAI has been accused of bending its rules multiple times to let Jio, a subsidiary of Reliance Industries Limited, become a market leader in the span of a few years. Jio was allowed to "test" its services for a much longer period and with a much larger subscriber base than was the industrial norm. In a letter to the telecom department, Rajan Mathews of the Cellular Operators Association of India wrote that Reliance's offers were "full-blown and full-fledged services masquerading as tests, which bypass regulations and can potentially game policy features." TRAI was also accused of modifying its definition of "significant market power" so as to exclude Jio from strict scrutiny. Whilst initially the definition of market power was based on total network activity, the parameters were changed to subscriber share and gross revenue. Jio qualified as a significant market power according to the first definition, but not the second. [9]
The TRAI has been criticized for making Wi-Fi difficult to access at airports across India. As per several TRAI officials, Wi-Fi access across airports, that requires a pin through phone numbers, has been cited due to security reasons and KYC (know your customer) requirements. [10] The system has been slammed by several domestic and international travelers due to inconvenience to international passengers, limited timeframe to use and complicated access. [11]
India's telecommunication network is the second largest in the world by number of telephone users with over 1.19 billion subscribers as of September 2024. It has one of the lowest call tariffs in the world enabled by multiple large-scale telecom operators and the ensuant hyper-competition between them. India has the world's second largest Internet user-base with over 949.21 million broadband internet subscribers as of September 2024.
Local loop unbundling is the regulatory process of allowing multiple telecommunications operators to use connections from a telephone exchange to the customer's location. The physical wire connection between the local exchange and the customer is known as a "local loop" and is owned by the incumbent local exchange carrier. To increase competition, other providers are granted unbundled access.
Telecommunications in Pakistan describes the overall environment for the mobile telecommunications, telephone, and Internet markets in Pakistan.
Bharti Airtel Limited is an Indian multinational telecommunications company based in New Delhi. It operates in 18 countries across South Asia and Africa, as well as the Channel Islands. Currently, Airtel provides 5G, 4G and LTE Advanced services throughout India. Currently offered services include fixed-line broadband, and voice services depending upon the country of operation. Airtel had also rolled out its Voice over LTE (VoLTE) technology across all Indian telecom circles. It is the second largest mobile network operator in India and the third largest mobile network operator in the world. Airtel was named India's 2nd most valuable brand in the first ever Brandz ranking by Millward Brown and WPP plc.
Neuf Cegetel was a French wireline telecommunications service provider and a mobile virtual network operator (MVNO). It offered various telecommunications services to consumers, enterprises and wholesale customers, ranking second in the country in annual revenues. It was legally established in 2005 following the completion of the merger between Neuf Telecom and Cegetel. As of June 2008, the company became a wholly owned subsidiary of SFR, and the brand disappeared commercially.
Aircel Ltd. was an Indian mobile network operator headquartered in Mumbai that offered voice and 2G and 3G data services. Maxis Communications held a 74% stake and Sindya Securities and Investments held the remaining 26%. Aircel was founded by Chinnakannan Sivasankaran and commenced operations in Tamil Nadu in 1999. It was once a market leader in Tamil Nadu and had considerable presence in Odisha, Assam and North-East telecom circles. 2G and 3G Services including voice were shut down in all circles after failure of merger talks with Reliance Communications.
Internet in India began in 1986 and was initially available only to the educational and research community. General public access to the internet in India began on 15 August 1995. By 2023, India had more than 900 million Internet users. It is reported that in 2022 an average mobile Internet consumption in India was 19.5 GB per month and the mobile data usage per month rose from 4.5 exabytes in 2018 to 14.4 exabytes in 2022.
WorldLink Communications is an Internet service provider in Nepal. The nation's largest ISP, it has 900,000 active consumer accounts and 2,000 business accounts, along with approximately 25,000 subscribers to its NET TV IPTV service, and covers 73 of the nation's 77 districts. As of 2023, it has around 700,000 fiber to the home customers and 31% market share in Nepal.
Ram Sewak Sharma is a retired Indian bureaucrat and former civil servant. He is currently a Distinguished Visiting Professor at the Indian Institute of Technology, where he teaches Technology and Policy. He also serves as the non-executive Chairperson of Open Network for Digital Commerce (ONDC), a non-profit organisation aimed at fostering digital commerce.
The Telecom Commercial Communication Customer Preference Regulations, 2010 (TCCCPR) is a Regulation by Telecom Regulatory Authority of India, enacted in 2010, came into force from 27 September 2011. The regulation was launched by Telecom minister of India Kapil Sibal which enables people across India to respite from pesky marketing calls and SMS.
The Telecommunications Dispute Settlement and Appellate Tribunal (TDSAT) was established to adjudicate disputes and dispose of appeals with a view to protect the interests of service providers and consumers of the Indian telecommunications sector and to promote and ensure its orderly growth.
The National Customer Preference Register (NCPR), formerly the National Do Not Call Registry (NDNC), is intended to give Indian consumers an opportunity to limit the telemarketing calls they receive. The Telecom Regulatory Authority of India (TRAI) is the Indian governmental agency tasked with defining various policies and regulations for wireless communication service providers in India. As per TRAI regulation, every mobile service provider in India is required to set up a National Customer Preference Register (NCPR). In practice, various service providers refer to it as the Do Not Disturb (DND) registry. Telemarketers, after registration from TRAI, receive permission to access the NCPR.
BharatNet, also known as Bharat Broadband Network Limited (BBNL), is a central public sector undertaking, set up by the Department of Telecommunications, a department under the Ministry of Communications of the Government of India for the establishment, management, and operation of the National Optical Fibre Network to provide a minimum of 100 Mbit/s broadband connectivity to all 250,000-gram panchayats in the country, covering nearly 625,000 villages, by improving the middle layer of nation-wide broadband internet in India to achieve the goal of Digital India.
Internet.org is a partnership between social networking services company Meta Platforms and six companies that plans to bring affordable access to selected Internet services to less developed countries by increasing efficiency, and facilitating the development of new business models around the provision of Internet access. The app delivering these services was renamed Free Basics in September 2015. As of April 2018, 100 million people were using internet.org.
Mechanisms for establishing rules ensuring net neutrality in India, are at present mainly enforced by the Telecom Regulatory Authority of India (TRAI). At present, there are no specific legislation regarding Net Neutrality in India.
Airtel India is the second largest provider of mobile telephony and third largest provider of fixed telephony in India, and is also a provider of broadband and subscription television services. The brand is operated by several subsidiaries of Bharti Airtel, with Bharti Hexacom and Bharti Telemedia providing broadband fixed line services and Bharti Infratel providing telecom passive infrastructure service such as telecom equipment and telecom towers. Currently, Airtel provides 5G, 4G and 4G+ services all over India. Currently offered services include fixed-line broadband, and voice services depending upon the country of operation. Airtel had also rolled out its VoLTE technology across all Indian telecom circles.
Reliance Jio Infocomm Limited is an Indian telecommunications company and a subsidiary of Jio Platforms, headquartered in Navi Mumbai. It operates a national LTE network with coverage across all 22 telecom circles. Jio offers 5G, 4G and 4G+ services all over India. Its 6G service is in the works.
The National Telecommunications Regulatory Authority, commonly known as NTRA, is the Egypt government-approved regulatory and competition authority that was established in accordance of the Egyptian telecommunication regulation law No. 10/ 2003 as the national Authority equipped to regulate and administer the telecommunications region. Regulating the competition environment between the operators inside the industry according to the Egyptian constitution was a huge mandatory case after the huge rate of telecommunication technology growth, as well as ensuring the availability of qualitative and green telecommunications services.
Net neutrality is the principle that governments should mandate Internet service providers to treat all data on the Internet the same, and not discriminate or charge differently by user, content, website, platform, application, type of attached equipment, or method of communication. For instance, under these principles, internet service providers are unable to intentionally block, slow down or charge money for specific websites and online content.